EA 2022-000377-AS |
Fetter Lane, London, EC4A 1NL |
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B e f o r e :
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MS JESSICA ANDERSON |
Appellant |
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CAE CREWING SERVICES LIMITED |
Respondent |
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HEATHER PLATT (instructed by Starford Limited) for the Respondent
Hearing date: 30 April 2024
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Crown Copyright ©
SUMMARY
DISABILITY DISCRIMINATION
Appeal 1
The Employment Tribunal erred in law in considering whether doctors who undertook fitness to fly examinations acted as agents of the employer for the purpose of section 109 EQA. The reasoning in respect of the substantive claims of disability discrimination was incomplete and insufficient. The matter was remitted to a different Employment Tribunal.
Appeal 2
The Employment Tribunal did not err in law in its consideration of whether the complaint was submitted within time. The Employment Tribunal provided insufficient reasoning in respect of specific complaints of discrimination because of something arising in consequence of disability, which were remitted to the same Employment Tribunal for redetermination.
HIS HONOUR JUDGE JAMES TAYLER:
Appeal 1
AMEs are independent of the Respondent and the CAA, and the assessments are covered by statute and CAA rules.
Agency
37. The Claimant accepts that Dr Watts and Dr King were not employed by the Respondent. The question therefore is whether these two doctors were agents of the Respondent. If they are agents, then the Respondent will be vicariously liable for any acts of discrimination by them.
38. The Claimant's case is that despite them not being employees, Dr Watts was acting as an agent of the Respondent given the extent to which the Respondent was keen to justify and to uphold his opinion. The Claimant sought to distinguish the Barclays case (see below) as this was not just about Dr Watt's actions, but the way the Respondent adopted them. It was submitted that this was not just about a one-off action of Dr Watts which the Claimant accepts based on the Barclays case could not found liability against the Respondent.
39. The Claimant's position is that the Respondent did not disclaim the act and seek to assist the Claimant but constantly sought to uphold his opinion and failed to investigate his harassing and discriminatory acts. It was submitted that the Respondent repeatedly said the Claimant could not fly relying on Dr Rowley's certificate, and this was because of the negative outcome from Dr Watts meaning that the Claimant was subjected to his opinion, even though she said the behaviour was harassing and discriminatory. Nothing was specifically said about Dr King in the Claimant's submissions.
40. The Respondent submitted that the general rule is that where someone is engaged as an independent contractor on a contract for services that no liability arises for the negligence or other torts committed by that independent contractor on the execution of the work for which they were engaged. The Respondent referred to Barclays Bank Plc v Various Claimants [2020] UKSC 13 which affirmed the principle in D&F Estates Ltd, v Church Commissioners for England [1989] AC 177.
41. The Respondent submitted that Dr Watts was not an agent but a selfemployed consultant for Heathrow Medical Services. The Respondent had used this organisation for about 18 assessments since its operations began in 2018. The relationship was not exclusive or particularly close. The only AME work done by Dr Watts for the Respondent was regarding the Claimant. The Respondent had no input into Dr Watts opinion or decision save to ask for clarification and to ask if the Claimant's GP letter would suffice.
42. The Tribunal finds that Dr Watts (and Dr King) were both independent contractors engaged to provide a specific service, namely assessments for FTFC's. The Tribunal does not find that there was any agency involved which would render the Respondent liable for any discriminatory acts of Dr Watts or Dr King.
43. The decision in the Barclays case is that "a person would be vicariously liable for the wrongful acts of someone who was not their employee if the relationship between them was sufficiently akin or analogous to employment to make it fair, just and reasonable to impose such liability, but such liability would not arise if the person who had committed the wrongdoing had been carrying on business on his own account."
44. In this case, there is nothing akin to an employment relationship. Dr Watts and Dr King were independent doctors with a portfolio of clients and patients. The Claimant's suggestion that the Respondent constantly sought to uphold Dr Watt's decision is on the evidence wrong. The evidence was that Ms Doran contacted Dr Watts to try to persuade him to accept the Claimant's GP letter rather than have to have a psychiatric report. The evidence was that the Respondent were supporting the Claimant and wanted her to be able to return to work. The Tribunal conclude that it was not for the Respondent to investigate Dr Watts. If the Claimant wanted an investigation or wanted to challenge Dr Watts' decision, she could have contacted the CAA. She could also have complained to the British Medical Association. She did neither.
45. The Tribunal does not find that the Respondent is liable for any acts of discrimination that may have been done by either Dr Watts or Dr King. [emphasis added]
The agency appeal
Ground 1. The tribunal erred by not considering whether Dr Watts and Dr King, AMEs, were acting as agents of R pursuant to section 109(2) & (3) of the EqA. It was essential to have done so.
Ground 2. The tribunal erred by applying the wrong test in that it applied the test of vicarious liability and not that of agency and principal.
Ground 3. The tribunal conflated the test of vicarious liability with agency and principal.
The law on agency
109 Liability of employers and principals
(1) Anything done by a person (A) in the course of A's employment must be treated as also done by the employer.
(2) Anything done by an agent for a principal, with the authority of the principal, must be treated as also done by the principal.
(3) It does not matter whether that thing is done with the employer's or principal's knowledge or approval.
(4) In proceedings against A's employer (B) in respect of anything alleged to have been done by A in the course of A's employment it is a defence for B to show that B took all reasonable steps to prevent A—
(a) from doing that thing, or
(b) from doing anything of that description. [emphasis added]
14.1. Is A an employee or acting as an agent of B
14.2. If A is an employee of B, is there "vicarious" liability because the act was done in the course of A's employment, whether or not the act was done with B's knowledge or approval
14.3. If so, only if A is an employee, does B have a defence because B took all reasonable steps to stop A from doing that thing etc
14.4. If A is an agent of B, is there liability because the act was done with the authority of B, whether or not the act was done with B's knowledge or approval.
38 I am not sure how significant are the differences between the two concepts of agency advanced by the parties in the Yearwood case. The concept of agency at common law is not one which can be readily en-capsulated in a simple definition. As the editors of Bowstead & Reynolds point out, "no-one has the correct use of this or any term". Moreover, Judge Peter Clark appears to have had reservations about the requirement, considered to be an essential part of the definition by the appeal tribunal in the Yearwood case, that an agent must have power to affect the principal's legal relations with third parties. In fact the authors of Bowstead & Reynolds (see para 1–04) recognise that someone might quite properly be described as an agent even where this feature is missing. An example is someone who merely introduces or canvasses custom on behalf of the principal without in fact having the power to bind the principal contractually. An estate agent is a typical example. This is not, therefore, an essential element in a common law definition of agency.
39 Even in the so-called "general concept of agency" advanced in the Yearwood case, it would be necessary to show that a person (the agent) is acting on behalf of another (the principal) and with that principal's authority. Once it is recognised that the legal concept does not necessarily involve an obligation to affect the legal relations with third parties, I doubt whether the concepts are materially different.
40 But ultimately it is not necessary for the purposes of appeal to resolve that question. Whatever the precise scope of the legal concept of agency, and whatever difficulties there may be of applying it in marginal cases, I am satisfied that no question of agency arises in this case.
If, therefore, the effect of the language of s 109(2) is to render a principal liable for the acts of his or her agents done in the course of the performance of their authorised functions, I can see no justification for limiting that liability in the way proposed by Mr Segal. An agent may stand in the shoes of the principal in dealing with A, but if while wearing them he treads on B's toes I see no good reason why he should not be liable to B just as much as if it had been A's toes that were crushed: in both cases the wrong is done in the course of performing the authorised functions. The proposition based on Bowstead and Reynolds that it is inherent in the principal/agent relationship that the agent be in a position to affect the principal's legal relationship with third parties is fine as far as it goes3, but it misses the point that we are not here considering whether an agency relationship exists at all but with liability in tort for acts done in the course of it. [emphasis added]
1-001 (1) Agency is the fiduciary relationship which exists between two persons, one of whom expressly or impliedly manifests assent that the other should act on his behalf so as to affect his legal relations with third parties, and the other of whom similarly manifests assent so to act or so acts pursuant to the manifestation. The one on whose behalf the act or acts are to be done is called the principal. The one who is to act is called the agent. Any person other than the principal and the agent may be referred to as a third party.
1-003 Limits on definition But in any case definitions are, however commonplace, of limited utility in law as elsewhere; in particular, reasoning based on presupposed definitions is often suspect. A longer explanation is usually required than can be encapsulated in the definitional form. No one has the monopoly of the "correct" use of this or any other term. The word "agency", to a common lawyer, refers in general to a branch of the law under which one person, the agent, may directly affect the legal relations of another person, the principal, as regards yet other persons, called third parties, by acts which the agent is said to have the principal's authority to perform on the principal's behalf and which when done are in some respects treated as the principal's acts. These acts are probably thought of as most likely to occur in connection with the formation and discharge of contracts and in the disposition of property, but the same idea appears, sometimes in modified form, in many other parts of the law. [emphasis added]
15. In para 35, Lord Phillips of Worth Matravers listed "a number of policy reasons" usually making it fair, just and reasonable to impose vicarious liability upon an employer for the torts committed by an employee in the course of his employment:
"(i) the employer is more likely to have the means to compensate the victim than the employee and can be expected to have insured against that liability; (ii) the tort will have been committed as a result of activity being taken by the employee on behalf of the employer; (iii) the employee's activity is likely to be part of the business activity of the employer; (iv) the employer, by employing the employee to carry on the activity will have created the risk of the tort committed by the employee; (v) the employee will, to a greater or lesser degree, have been under the control of the employer."
17. This may have arisen because of what Lord Phillips said, at para 47:
"At para 35 above, I have identified those incidents of the relationship between employer and employee that make it fair, just and reasonable to impose vicarious liability on a defendant. Where the defendant and the tortfeasor are not bound by a contract of employment, but their relationship has the same incidents, that relationship can properly give rise to vicarious liability on the ground that it is 'akin to that between an employer and an employee'. That was the approach adopted by the Court of Appeal in E's case [2013] QB 722 "
27. The question therefore is, as it has always been, whether the tortfeasor is carrying on business on his own account or whether he is in a relationship akin to employment with the defendant. In doubtful cases, the five "incidents" identified by Lord Phillips may be helpful in identifying a relationship which is sufficiently analogous to employment to make it fair, just and reasonable to impose vicarious liability. Although they were enunciated in the context of non-commercial enterprises, they may be relevant in deciding whether workers who may be technically self-employed or agency workers are effectively part and parcel of the employer's business. But the key, as it was in Christian Brothers [2013] 2 AC 1 , Cox [2016] AC 660 and Armes [2018] AC 355 , will usually lie in understanding the details of the relationship. Where it is clear that the tortfeasor is carrying on his own independent business it is not necessary to consider the five incidents.
Many agents (e.g. brokers) could be called independent contractors; other independent contractors (e.g. repairers) are unlikely to have agency powers.
Analysis of the agency grounds of appeal
The disability discrimination appeal
"Did the Respondent miscategorise the Claimant's bi-polar disorder in January 2019 as a psychotic disorder? If so, in so doing, did the Respondent treat the Claimant less favourably than it treated, or would have treated, a colleague who did not have bi-polar disorder?"
47. The Tribunal has found that the Respondent is not liable for the acts of Dr Watts. [set out the delusional point as facts]. However, if the Tribunal had found differently the following would apply. The Tribunal found the following facts in relation to this issue.
48. The Claimant alleges that Dr Watts categorised her condition as delusional (as opposed to psychotic as set out in the list of issues). This refers to the communication by email from Dr Watts dated [ ] in which he said [ ]. The Tribunal notes that the words "delusional" are in quotes. Expand on this. [ ]. The less favourable treatment complained of is the categorising of her bi-polar disorder as delusional.
Ground 4: There were serious procedural irregularities in that the tribunal's reasons in relation to the Claimant's allegations were incomplete and presented in draft form as apparent from paragraphs 47 to 55 of the judgment.
Ground 5: Further, or alternatively, the tribunal failed to set out adequate reasons and conclusions.
Ground 6: Further, or alternatively, the tribunal relied upon its findings on vicariously liability to reach its conclusions
Disposal of Appeal 1
Appeal 2
The time appeal
38.1. questioning the claimant's request for reasonable adjustments during an interview for promotion in July/August 2019 (direct disability discrimination)
38.2. indirect disability discrimination based on a PCP pf wearing uniform to a work related event which included a requirement to wear high heels (this relates to the claimant's heart condition)
38.3. telling the claimant that she was incapable of doing her job for not being able to wear high heeled shoes and a blazer in a hot working environment? (section 15 – this relates to the claimant's heart condition)
38.4. mocking and humiliating her for being overweight (section 15 – the claimant asserted that her medication for bipolar affective disorder caused weight gain)
38.5. repeatedly shouting at the claimant for not wearing uniform-standard shoes (this relates to the claimant's heart condition)
38.6. telling the claimant that her inability to wear high heels made her incapable of doing her job (this relates to the claimant's heart condition)
38.7. humiliating her in front of colleagues and passengers for not wearing high heels and removing her blazer when she over-heated (this relates to the claimant's heart condition)
38.8. being subjected to online abuse by colleagues (this relates to the claimant's heart condition)
Ground 1: The Tribunal erred in its approach to the question of whether the Claimant's claim was in time because it failed to consider, adequately or at all, whether there was merit in the contention advanced by the Claimant: that the respondent's attitude to her had changed following its knowledge of her diagnosis with bipolar affective disorder
13. The respondent submitted that conduct extending over a period must as a matter of law all relate to the same protected characteristic. I am not persuaded by that argument. For example, if a person took against a woman because of her race and sex and demonstrated this by sometimes making comments that were sexist, sometimes racist and sometimes both racist and sexist; I can see nothing in the language of the relevant provisions that would prevent the entire course of the racist and sexist behaviour constituting conduct extending over a period. Similarly, I cannot see any reason why conduct extending over a period cannot involve a number of different types of prohibited conduct, such as a mixture of harassment and direct discrimination. It may be more difficult to establish that there has been discriminatory conduct extending over a period where the acts that are said to be linked relate to different protected characteristics and different types of prohibited conduct, but there is no absolute bar that prevents there being conduct extending over a period in such circumstances.
Ground 2. Further, or alternatively, the Tribunal erred by relying upon the conclusions of the Respondent's internal investigations in respect of the Claimant's complaints of discrimination and failed to determine disputed issues relevant to her claim of discrimination and her factual assertions.
Ground 3. In respect of the allegation which was in time (initiating disciplinary proceedings and the final written warning) the Tribunal did not properly consider whether those actions amounted to unfavourable treatment because of something arising in consequence of the Claimant's disability contrary to s.15 EqA 2010, alternatively, the Tribunal's reasoning set out in paragraphs 62 and 50-58 are inadequate in that regard.
58. Finally, we conclude based on her own evidence that the claimant did not resign in response to any breach of contract. Instead she resigned because she considered that would be financially beneficial to her when compared with being dismissed or made redundant.