Fetter Lane, London, EC4A 1NL |
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B e f o r e :
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MR A MINNOCH AND OTHERS |
Appellants |
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INTERSERVEFM LTD AND OTHERS |
Respondents |
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JONATHAN HEARD (instructed by Dentons UK and Middle East LLP) for the First Respondent
No appearance or representations by or on behalf of the Second to Sixth Respondents
Hearing date: 16 February 2023
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Crown Copyright ©
SUMMARY
Practice and Procedure
The employment judge erred in law in issuing a notice that claims had been struck out for breach of an unless order. The employment judge failed to direct himself to the relevant law and properly to determine whether there had been material compliance. Authorities about unless orders considered.
HIS HONOUR JUDGE JAMES TAYLER
Introduction
The claims of all Claimants have been struck out following the Claimants' non-compliance with the unless Order dated 9/12/2020
4. By 6 November 2020 the Claimants must serve electronically on the Respondent (i) a schedule of loss and damage claimed for each Claimant to include any compensatory or mitigating sums received by the Claimant from the union and (ii) a list of all relevant documents in the case which are within the Claimants' possession or control and (ii) copies of those documents.
5. By 27 November 2020 the Respondent shall serve electronically on the Claimants (i) counter schedules for each Claimant (ii) a list of all relevant documents in the case which are within the Respondent's possession or control and (iii) copies of any of those documents which are new to the Claimants and not included in the Claimants' disclosure. [emphasis added]
We are awaiting the disclosure of the payslips for the remaining Claimants. We will disclose these to you shortly along with the schedule of loss.
1. The claim of any Claimant who has not by 5pm on 16/12/20 served on the Respondent all the documents pertaining to his/her claim referred to in paragraph 4 of the Case Management Order (following the telephone hearing on 9/10/20) shall be struck out at 5.01 pm on 16/12/2020 without further order.
2. The Respondent is to report to the Tribunal on 17/12/20 the names of those claimants whose claims (i) have been or (i) have not been struck out as per the previous paragraph.
In regards to the specific disclosure request we have contacted the Claimants and requested they forward the relevant documents to the dispute. The attached disclosure are the items in the Claimants possession which they have retained copies. We therefore have no further documents to disclose at this time. If there are any documents which are in the possession of the Respondent which have previously been sent to the Claimant then we request these documents be included in the Respondent's list of documents and disclosure.
The Claimants have in particular searched for the contract of employment and/or employment particulars from their previous employer MITIE but they are unable to locate the document. The Claimants submit that a copy should have been provided by MITIE to the Respondent at the time of the transfer of their employment.
Further to number 4 of the Tribunal's Orders dated 9th October 2020 (as attached) and paragraph 1 of the Unless Order dated 9th December 2020 (as attached), I can confirm that this claim (for all 37 Claimants) was 'struck out' at 5.01 pm on 16th December 2020 without further order. As a result, the hearing dates could now be vacated if the Tribunal is so minded.
With respect to the respondent's representative, as a matter of law it is not open to him to declare non-compliance and strike-out as he has done. His observations should properly be limited to the issue of material non-compliance.
10. Paragraph 4 of the 9/10/20 case management order read "the Claimants must serve electronically on the Respondent a schedule of loss and damage claimed for each Claimant". It did not read "the Claimants must serve electronically on the Respondent a schedule of loss and damage claimed by each Claimant". As a matter of simple grammar, it was plainly intended and required that each Claimant would serve a separate schedule. That this was required was reinforced by the fact that the next paragraph of the order read "by 27 November 2020 the Respondent shall serve electronically on the Claimants [counter schedules] for each Claimant …"
11. The provision of a consolidated single spreadsheet does not comply with the requirements of paragraph 4.
12. Furthermore, the spreadsheet does not resemble in its lay-out or presentation a reasonable schedule of loss as understood in professional employment tribunal practice in the UK.
13. The single spreadsheet sets out the names of 37 Claimants, their hourly rates, their daily rates, pay lost to strikes and strike pay from the union. It shows "pay lost to strike" but the Claimants claim is not for "pay lost for strike" but for allegedly unnotified deductions made by the Respondent. It contains no calculations. On reading the document I am left speculating what the Claimants intend to communicate by it. As a matter of substance, it fails completely to serve the basic purpose of a Schedule of Loss which is to clearly communicate to the reader what sums are being claimed in the proceedings.
14. The spreadsheet is also missing basic information because it does not show the sums the Claimants admit they received from the Respondent in relation to the relevant periods.
15. I disagree with the Claimants' solicitor's assertion (in its letter of 18/12/20) that "The Order did not require the inclusion of any sums paid by the Respondent to the Claimants". A reasonable Claimant, assisted by professional employment lawyers, should be taken to know that his or her Schedule of Loss must contain all the basic relevant financial information pertinent to the quantum of the claim, even if every element of that information is not specified in advance by the case management order.
16. I have no doubt that the real reason why this highly relevant information is absent from the spread sheet is because the Claimants' solicitor has failed to obtain it from the Claimants by 16/12/20 or at all.
17. Even if, for some reason, the Claimants do not agree that they should give credit for the Respondents ex-gratia payments, it is necessary that they identify what sums they admit receiving so that the Respondent can understand what evidence it has to adduce about this and so that the Tribunal can make an informed decision in calculating the losses. The Tribunal would have wanted to be able to ascertain from the Claimants' schedules what sums each admits receiving from the Respondents, rather than by trying to dig up this information from 37 Claimants during a trial.
18. The list of documents is very short and obviously inadequate and appears to have been cobbled together at the last minute on 16/12/20. For example, only one out of 37 employment contracts has been disclosed, and there is no documentation to show the sums received by the Claimants from the union.
19. The Claimants' solicitor baldly asserts (in its letter of 18/12/20) that it has disclosed "the documents in the Claimants' possession". There is no explanation offered for the failure to disclose most of the relevant documents which the Respondent's solicitor has been calling for weeks, as identified in its emails. I do not believe that the Claimants' list discloses all the relevant documents in the Claimants' possession. In any event the order required "disclosure of the documents in the Claimants possession or control". It is obvious that there has still not been proper disclosure from the Claimants in this matter.
20. I conclude that the Claimants have all failed to comply with the unless order and that all the claims were struck out 5.01 pm on 16/12/2020.
21. As a consequence of the Claimants' long delay and final breach of the unless order, the Respondent has been unable to comply in time or at all with the consequential trial preparation. Under my 9/10/20 order, by 27/11/20 the Respondent was to have served its [counter schedules], with the trial bundle finalised and served by 18 December, and witnesses statements being exchanged on 13 January 2021 for a 3 day trial starting on 27/1/21. It is now impossible for a fair trial to take place without a substantial adjournment to new trial dates to allow the pre-trial preparation to be carried out, which adjournment and allocation of new dates would be inappropriate having regard to the Claimants' unreasonable conduct of this matter and the needs of other tribunal users.
The appeal
The EJ erred in law in that:
a. he failed to consider whether there had been "material non-compliance" with the unless order (as per Marean Shipping (London) Ltd v Kefalas [2007] EWCA Civ 463).
b. he failed to adopt a qualitative test, with a facilitative rather than a punitive approach which requires any ambiguity being resolved in favour of the party required to comply (Uwhubetine v NHS Commission Board England UKEA T/0264/18 (23 April 2019, unreported); and Ijmoah v Nottinghamshire Healthcare NHS Foundation Trust UKEAT/0289/19, (20 June 2020, unreported).)
c. he took into account irrelevant factors/ impermissibly read the original order expansively against the party who had to comply with it (Wentworth-Wood v Maritime Transport Ltd UKEAT 0316/15. 3 October 2016, unreported).
The law
38.—(1) An order may specify that if it is not complied with by the date specified the claim or response, or part of it, shall be dismissed without further order. If a claim or response, or part of it, is dismissed on this basis the Tribunal shall give written notice to the parties confirming what has occurred.
(2) A party whose claim or response has been dismissed, in whole or in part, as a result of such an order may apply to the Tribunal in writing, within 14 days of the date that the notice was sent, to have the order set aside on the basis that it is in the interests of justice to do so. Unless the application includes a request for a hearing, the Tribunal may determine it on the basis of written representations. …
39. It is well established from the authorities that particular care must be taken in making unless orders because the automatic consequences of noncompliance are so draconian. This was noted by HHJ Auerbach in Uwhubetine and others v NHS Commission Board England and others UKEAT/0264/18/JOJ at paragraph 51.
40. There are some cases in which a party is not engaging with the process so that after a number of orders have been breached an unless order can be effective, particularly where there is no attempt to comply within the time limit imposed, which brings the matter to a close without the need for a hearing with the waste of time and cost involved.
41. Things are more difficult where a party is attempting to engage in the tribunal process but fails to comply with orders to the satisfaction of the other party and the employment tribunal. Problems may occur where an unless order is made and there is some attempt at compliance. The problems are likely to be substantial if the unless order is ambiguous so that it is difficult to determine whether there has been material compliance, or something that falls short of material compliance, but should be taken into account in deciding whether to grant relief from sanction.
4. Rule 38 clarifies Employment Tribunal procedure concerning Unless Orders. The Employment Tribunal, usually the Employment Judge alone, is potentially involved at three stages, each involving different legal tests.
5. Firstly, there is the decision whether to impose an Unless Order and if so in what terms. ….
6. Secondly, there is the decision to give notice under Rule 38(1). … The decision to give notice simply requires the Employment Tribunal to form a view as to whether there has been material non-compliance with the Order …
7. Thirdly, if the party concerned applies under Rule 38(2), the Employment Tribunal will decide whether it is in the interests of justice to set the Order aside. …
8. At each of these stages there will be a decision for the purposes of section 21(1) of the Employment Tribunals Act 1996; so there may be an appeal to the Employment Appeal Tribunal on a question of law. They are, however, separate decisions taken at different times under different legal criteria. An appeal against one is not an appeal against another; and the time for lodging appeals will run from different dates. This point must be kept carefully in mind by any party considering an appeal.
"The starting point, in construing an Unless Order, as any other Order, is the ordinary meaning of the words used. The legal and procedural context will always be relevant: for example, the context may show that the ordinary meaning cannot have been the meaning in the Order. In any event the party who has to comply with an Order must be able to see from its terms what is required to comply with it; an Order cannot be read expansively against the party who has to comply."
26. … because of the draconian nature of an Unless Order, particular care is required both when making and framing such an Order, and when considering whether there has been material non-compliance with it.
44 Where a Tribunal is determining whether there has been compliance with an Unless Order and hence whether to give written notice as to whether the relevant pleading has been dismissed by the Order taking effect, the Tribunal is not concerned at that point with revisiting the terms of the Order: whether it should have been made, or whether it should have been made
45 The starting point for the Tribunal engaged in that task is to consider the terms of the Order itself and whether what has happened complies with the Order or not. This may call for careful construction of the terms of the Order, both as to what the Order required and as to the scope of the Order in terms of the consequences of non-compliance, particularly in cases where there are multiple claims or multiple parties. If there is an ambiguity the approach should be facilitative rather than punitive, and any ambiguity should be resolved in favour of the party who was required to comply. However, what the Tribunal cannot do is redraft the Order or construe it to have a meaning that it will not bear, though its words should of course be construed in context.
46 Next, the test to be applied is as to whether there has been material non-compliance, that being a qualitative rather than a quantitative test. [emphasis added]
16. The rule draws a clear distinction between orders in respect of which non-compliance will result in the dismissal of the "claim" and those where non-compliance will result in the dismissal of "part of it". We consider the reference to the "claim" means the entirety of the complaints set out in the claim form, just as the rule contrasts the "response" or "part of it". Thus, where there are a number of complaints in a claim form, such as complaints of direct race and direct disability discrimination, an unless order requiring particularisation of both complaints could provide that if there is non- compliance the "claim" will be struck out or that only the "part" of the claim in respect of which there is non-compliance will be struck out. If an order is made of the former type and the party provides particulars of one claim but not the other, the entire claim will be struck out, whereas if the order is of the latter type only the complaint in respect of which there has been non-compliance would be stuck out. …
28. It is not necessarily an error of law for an employment tribunal to make an order that will result in the entire claim being dismissed if there is a failure to comply with any one of a number of requests for additional information in respect of different causes of action, or where sufficient information had been provided in respect of one or more of the complaints. However, generally it will be proportionate to limit the dismissal to any cause of action in respect of which there is a material failure to provide additional information. Any unless order is potentially of draconian effect, but that is especially the case if a complaint that was sufficiently particularised and/or in respect of which the requested particulars have been provided will be struck out because of a failure to comply with a request for additional information in respect of a different complaint. An order dismissing the entire claim if there is a material failure to provide additional information in respect of any one of a number of requests will generally only be appropriate where there has been serious ongoing default in compliance with the orders that suggests that the claimant is refusing to engage with the tribunal process and there has been express consideration of why such a draconian order is required when a more focussed order could be made.
I accept that, in any case where the consequences of non-compliance with an unless order fall for consideration, all is likely to … depend [on] the precise terms of the order. For the assistance of Tribunal Judges, given the concern that Judge Feeney here expressed about her own position in respect of Abraham, I would simply note that because so much in my view turns upon the precise form of the unless order made and because the consequences of an unless order may be draconian, judges making such an order in the first place may wish to consider tailoring it with particular care. For instance, such an order might provide that any allegation not sufficiently particularised might be struck out. Such an order would leave it open to a subsequent Judge to conclude that there had been compliance in respect of some allegations, which would not therefore automatically be struck out, even though there had been non-compliance in respect of others which were.
7. The phrase used by Pill LJ in Marcan was, "...any material respect": I would emphasise the word "material". It follows that compliance with an order need not be precise and exact. It is agreed by counsel before me that Employment Judge Feeney in adopting a test of substantial compliance therefore adopted one in accordance with the law. I would make this comment however: "material" may be a better word than "substantial" in a case in which what is in issue is better particularisation of a claim or response. That is because it draws attention to the purpose for which compliance with the order is sought; that it is within a context. What is relevant, i.e. material, in such a case is whether the particulars given, if any are, enable the other party to know the case it has to meet or, it may be, enable the Employment Tribunal to understand what is being asserted. To use the word 'substantial' runs the risk that it may indicate that a quantitative approach should be taken: thus, where 11 matters must be clear to enable a party to deal fairly with a claim, of which 9 have been provided but not 2, which remain necessary, compliance has not materially been provided because the purpose of seeking compliance has not been achieved in the context; the other party still cannot obtain a fair trial. To adopt a quantitative approach may erroneously lead the Judge in such a case to conclude that there had been sufficient compliance (9 out of 11) even if the further particulars remained necessary before a fair trial could take place. Substantial compliance has thus in my view to be understood as equivalent to material compliance not in a quantitative but in a qualitative sense. [emphasis added]
55. An Employment Judge, before causing notice to be given under Rule 38(3), must be satisfied that there has been material non-compliance with the Order. But there is no mandatory process to be followed. The Employment Judge's only duty before giving notice is to comply with the overriding objective, which requires cases to be dealt with fairly and justly. In some cases the Employment Judge may be able to see clearly from the file or from correspondence that an Order has not been complied with. In such a case the Employment Judge is entitled to give notice without further reference to the parties. But if there is doubt - for example in a case such as this, where one party writes to the Employment Tribunal to allege that there has been non-compliance with an Unless Order - the Employment Judge will give the other party an opportunity to comment. If there is still doubt, and the Employment Judge wishes to hear argument, the matter may be considered at a hearing. Fairness requires that if the matter is to be considered at a hearing the parties concerned should have sufficient notice of the issue to prepare for it. [emphasis added]
"The tribunal must decide whether it is right, in the interests of justice and the overriding objective, to grant relief to the party in default notwithstanding the breach of the unless order. That involves a broad assessment of what is in the interests of justice, and the factors which may be material to that assessment will vary considerably according to the circumstances of the case and cannot be neatly categorised. They will generally include, but may not be limited to, the reason for the default, and in particular whether it is deliberate; the seriousness of the default; the prejudice to the other party; and whether a fair trial remains possible. The fact that an unless order has been made, which of course puts the party in question squarely on notice of the importance of complying with the order and the consequences if he does not do so, will always be an important consideration. Unless orders are an important part of the tribunal's procedural armoury (albeit one not to be used lightly), and they must be taken very seriously; their effectiveness will be undermined if tribunals are too ready to set them aside. But that is nevertheless no more than one consideration. No one factor is necessarily determinative of the course which the tribunal should take. Each case will depend on its own facts."
Drawing the threads together
Stage 1 - Making an unless order
33.1. care should be taken in making an unless order because of the draconian consequence of material non-compliance – unless orders are not just another type of workaday case management order
33.2. it is rarely a good idea to convert a previous general case management order into an unless order - careful consideration should be given to whether it will be fit for purpose as an unless order
33.3. an unless order should be drafted so that it will be easy to determine whether there has, or has not, been material compliance
33.4. an unless order should be drafted so that the consequence of material non-compliance is clear – it need not necessarily result in the strike out of the entire claim – an unless order can be drafted so that failure to comply with it, or part of it, results in part of the claim being struck out
33.5. although not specifically provided for by Rule 38 ET Rules, an order could provide for a lesser sanction than strike out on non-compliance, such as a claimant being limited to reliance on the material set out in the claim form if additional information is not provided
33.6. if a party is required to do more than one thing by an unless order, careful thought should be given to the consequence of partial compliance – particular care should be taken before making an order that will result in the dismissal of all claims if there is anything that falls short of full material compliance with all parts of the order
Stage 2 - Giving notice of non-compliance
33.7. at this stage the employment tribunal is giving notice of whether there has been compliance – it is not concerned with revisiting the terms of the order
33.8. particularly if there has been some asserted attempt at compliance, careful thought should be given to whether an opportunity should be given for submissions, in writing or at a hearing, before the decision is taken
33.9. the question is whether there has been material compliance
33.10. the test is qualitative rather than quantitative
33.11. the approach should be facilitative rather than punitive
33.12. any ambiguity in the drafting of the order should be resolved in favour of the party who was required to comply
Stage 3 - Relief from sanction
33.13. this involves a broad assessment of what is in the interests of justice
33.14. the factors which may be material to that assessment will vary considerably according to the circumstances of the case
33.15. they generally include:
33.15.1. the reason for the default - in particular whether it was deliberate
33.15.2. the seriousness of the default
33.15.3. prejudice to the other party
33.15.4. whether a fair trial remains possible
33.16. each case will depend on its own facts
Analysis
Disposal