At the Tribunal | |
On 30 and 31 May 2019 | |
Before
NAOMI ELLENBOGEN QC, DEPUTY JUDGE OF THE HIGH COURT
(SITTING ALONE)
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant | MS NADIA MOTRAGHI (of Counsel) & MR ALEX SHELLUM (of Counsel) Instructed by: Mills & Reeve LLP 78-84 Colmore Row Birmingham B3 2AB |
For the Respondent |
MR BEN COLLINS (One of Her Majesty's Counsel) Instructed by: Eastwoods Solicitors Limited 16-18 New Bridge Street London EC4V 6AG |
SUMMARY
UNFAIR DISMISSAL
WHISTLEBLOWING, PROTECTED DISCLOSURES
CONTRACT OF EMPLOYMENT
The employment tribunal found that the Claimant had been unfairly dismissed, contrary to section 94 of the Employment Rights Act 1996 ('the ERA'), and wrongfully dismissed, but had not been automatically unfairly dismissed, contrary to section 103A of the ERA.
On the Respondent employer's appeal from the findings of unfair and wrongful dismissal, no error of law had been demonstrated. The Tribunal had not: (a) substituted its own view for that of the Respondent; (b) misinterpreted section 98(4) of the ERA; (c) approached the evidence in a way which amounted to a serious procedural irregularity and/or a breach of natural justice; (d) erred in its approach to, or assessment under, Polkey v AE Dayton Services Limited [1988] ICR 142, HL; (e) erred in its approach to and assessment of contributory fault; or (f) misinterpreted the test for wrongful dismissal.
On the Claimant's cross-appeal from the tribunal's dismissal of his claim for automatic unfair dismissal, the matter would be remitted to the same tribunal, for it to consider the Claimant's submissions to the effect that, whilst his conduct had provided the opportunity for dismissal, the principal reason for the latter had been his (acknowledged) protected disclosure.
NAOMI ELLENBOGEN QC, DEPUTY JUDGE OF THE HIGH COURT
The Facts
10.1 On 27 May 2016, the Claimant allowed an untrained member of staff to assist him in the operating theatre; and10.2 On 30 September 2016, the Claimant attended an LNC meeting when he had a pre-existing clinical commitment.
It was further said that leaving a junior unsupervised, on 30 September 2016, had possibly led to potential harm; an issue which also needed to be considered by the disciplinary panel. No allegation of gross misconduct was made.
12.1 the delays at the early stage of the process suggested that the Respondent had not, in fact, viewed the matter as being particularly urgent, or considered there to have been a material ongoing risk to patient safety, or to the integrity of the investigation;12.2 key documents had not been disclosed by the Respondent and had only come to the Claimant's attention following his data subject access request. No adequate explanation for their non-disclosure in these proceedings had been offered;
12.3 what was really going on in the mind of the Respondent, which had resulted in the Claimant's exclusion, was far from clear. In his evidence before the Tribunal, Dr Rosser, Medical Director and Disciplinary Panel Chair, who had approved the Claimant's exclusion, appeared to have provided an explanation after the event, filtered with the benefit of hindsight, as distinct from explaining what had been going on in his mind at the relevant time;
12.4 Doctors Rosser and Ryder ought to have known that, contrary to the allegation as originally framed, the Claimant's attendance at the LNC meeting had been approved;
12.5 information provided by Dr Ryder to the National Clinical Assessment Service ('NCAS'), in October and November 2016, had been materially inaccurate and, before the Tribunal, Dr Rosser had been 'in more than considerable difficulty in attempting to justify that correspondence. He sought to write it off as a documentary error but that seems highly unlikely';
12.6 the Claimant's exclusion had been continued at a time when Dr Ryder should have known that the principal issue with regard to the second allegation was untrue;
12.7 at no stage during the investigation or disciplinary procedure had the Respondent had specialist assistance in considering the Claimant's assertion that the operation the subject of the first allegation had been a sight-sparing procedure, which, if delayed any further, would, in all likelihood, have caused permanent loss of vision;
12.8 there was no evidence that the Respondent had investigated the Claimant's assertion that others would have done as he had done on the date of the second incident;
12.9 the principal reason for the Claimant's exclusion had been the allegation that he had attended the LNC meeting, despite explicit advice not to do so from his Clinical Director, as opposed to the reason given by Dr Rosser to the tribunal. Dr Rosser's explanations, for the imposition and lifting of the Claimant's exclusion, had come about, consciously or otherwise, with the benefit of hindsight to fit the Respondent's subsequent narrative;
12.10 the Respondent had not viewed matters as seriously as it had subsequently claimed, notwithstanding the fact that, on the face of it, the allegations faced by the Claimant had been serious; a state of affairs further confirmed by the fact that, in clear breach of the MHPS, at no stage had the Claimant been advised that the matters in question potentially amounted to gross misconduct and could lead to his dismissal;
12.11 for a hearing of such importance, the notes of the disciplinary meeting had been inadequate;
12.12 it seemed far more likely that Dr Rosser had sought to change his evidence to the Tribunal on his view of the urgency of the operation the subject of allegation one, having received independent expert evidence. Such evidence ought to have been available to him at the disciplinary hearing. The experts, seemingly, had confirmed the Claimant's opinion that the operation needed to be carried out urgently and it had become common ground that that meant on the day in question. Dr Rosser's failure to acknowledge the reasons for his initial error potentially cast doubt over his credibility in other areas;
12.13 despite suggesting otherwise in its response form, the Respondent had conceded before the Tribunal that, on its own, incident two would not have warranted anything more than a warning, let alone summary dismissal;
12.14 the suggestion that the Claimant ought to have been aware that dismissal was a potential outcome of the process lacked credibility;
12.15 correspondence dated 2 June 2017 suggested some inappropriate level of involvement between Doctors Rosser and Ryder which went right back to their discussions about excluding the Claimant on grounds which they ought to have known to be false;
12.16 when making a referral to the GMC Fitness to Practise Team, certain comments made by Dr Rosser about the Claimant, whilst having some basis, had not been entirely accurate and, arguably, further confirmed Dr Rosser's apparent bias against the Claimant. Notwithstanding the fact that it was common ground that the Claimant had been a 'whistle-blower', Dr Rosser had stated that the Claimant had 'not been involved in any whistle-blowing episode or other attempts to raise concerns within the organisation'. The Respondent's case was that this had been an oversight, although Dr Rosser's explanations in cross-examination had been, to some degree, inconsistent and unconvincing;
12.17 Dr Rosser had been aware of the Claimant's concerns about his referral to the GMC since around the time at which the Respondent had received the claim form. He was asked when he had notified the GMC of his errors and claimed to have done so orally, to his local liaison officer, although that had not been mentioned until the issue had been put to him expressly. If true, it was surprising that no mention had been made of it in the GMC's findings. There had been no evidence to support Dr Rosser's assertion and, given the seriousness of his failing, it appeared unsatisfactory that he had not put an apology and clarification in writing;
12.18 the GMC had been given inaccurate and misleading information and those failings had been serious. The Claimant's submission had been that Dr Rosser had misled the regulator deliberately and had subsequently sought to conceal his actions from the tribunal. It seemed more likely that his actions had reflected a predisposition within the Respondent against the Claimant. This was evidenced by the Claimant's exclusion the previous year, procedural failings, certain unsustainable findings and the strong language of the dismissal letter and GMC referral. Those indicated, at the very least, a lack of appropriate care and attention to very serious matters;
12.19 Both Dr Ryder and Dr Rosser knew, or ought to have known that the exclusion had been unfounded before it had even been put in place. That had only come to light from documents which had not been disclosed but which were obtained by the Claimant through a subject access request;
12.20 No action was taken against Mr Negi in relation to what appeared to be a false allegation. This, coupled with the tribunal's earlier, more detailed findings in relation to the exclusion, potentially suggested a level of bias and collusion at a senior management level against the Claimant. At the very least, it suggested a very serious lack of due care and attention to an important matter;
12.21 It appeared that Dr Ryder had given NCAS seriously misleading and inaccurate information. This further supported the tribunal's view on apparent bias and/or incompetence at a senior management level. The contemporaneous documents appeared to show a sham exclusion and an NCAS notification that could not be justified as mere clerical errors;
12.22 MHPS required that the investigator must obtain appropriate independent professional advice wherever issues of professional conduct arose. No such advice had been obtained. Had the Respondent had such information at the relevant time, there would have been less risk of confusion over the Claimant's alleged lack of insight and a greater chance of leniency on the part of the Respondent, giving appropriate recognition to the difficult choice that the Claimant believed himself to face in the moment and the ultimate good result for the patient;
12.23 It seemed that Mr Berry, Deputy Workforce Director of the trust to which Dr Rosser had been seconded at the relevant time, may have been uncomfortable with the decision to dismiss, given the Respondent's failure to have warned the Claimant that this was a potential outcome. The fact that his discomfort had been indicated in an e-mail to Doctors Rosser and Ryder, but not to the other panel member, again raised concerns as to what was really going on;
12.24 The disciplinary panel had been chaired by Dr Rosser, notwithstanding that he had been involved in preliminary discussions about whether the Claimant should be allowed time off in relation to the second incident. In October 2016, he had been in possession of the relevant information which confirmed that the Claimant's exclusion had been on a false basis, but he had approved it, nevertheless. Thus, he had not been sufficiently impartial;
12.25 Whilst the Claimant had had the MHPS policy and had not complained, that did not completely absolve the Respondent of the catalogue of failings which ultimately rendered his dismissal unfair;
12.26 Dr Rosser had not been sufficiently independent. There was a strong suspicion of bias, given his approval of the exclusion on grounds which he ought to have known were false. This appeared to be further confirmed by the omissions and unjustifiably strong language of the GMC referral;
12.27 The Claimant's failures in connection with the first incident had been serious and he should have done more. The tribunal accepted that they were the principal reasons for dismissal. As the allegations had been largely admitted, it had been reasonable for the Respondent to find the Claimant culpable. However, the tribunal did not accept that the Respondent genuinely viewed the incidents as potentially gross misconduct. They had not been labelled as such until the dismissal itself. The Claimant had not been excluded or restricted for the best part of a year, other than for a highly questionable period of two months on seemingly false pretences; and
12.28 There was significant evidence that Dr Rosser, and others in senior management, were predisposed against the Claimant, prior to his protected disclosure, for reasons which remained unclear.
The grounds of appeal
13.1 by substituting its own view for that of the Respondent;13.2 in misinterpreting section 98(4) of the ERA, including but not limited to, the taking into account of irrelevant factors;
13.3 by approaching the evidence of Doctors Ryder and Rosser in a way which amounted to a serious procedural irregularity and/or a breach of natural justice;
13.4 in its approach to Polkey v AE Dayton Services Limited [1988] ICR 142, HL, and assessment thereunder;
13.5 in its approach to and assessment of contributory fault; and
13.6 in misinterpreting the test for wrongful dismissal.
The cross-appeal
The appeal
Ground 3: serious procedural irregularity/breach of natural justice
The parties' submissions
16.1 fairness demands that parties should be given the opportunity to be heard on any issue in a case which is likely to be relevant to the decision and should know the case against them in advance of the hearing. A tribunal should not make adverse findings relating to a party's credit and honesty, including findings of bad faith, where such issues have not been raised by the other side in advance and have not been put. If a tribunal considers such matters to be relevant, it should put them clearly to the impugned party and sufficiently in advance to afford that party the opportunity to deal with them: Doherty v British Midland Airways Ltd [2006] IRLR, 90, EAT;16.2 a failure to alert parties to the possible significance of a finding of fact by the tribunal, which has been mentioned by neither party in evidence or submissions, will amount to a serious procedural irregularity, in depriving parties of the right to call evidence rebutting that finding of fact: Gainford Care Homes Ltd v Kennedy UKEAT/0155/14;
16.3 tribunals are required to determine the issues before them – they must only consider and rule upon the act of which complaint is made; if that act is not made out, it is not open to the tribunal to find another act of which complaint has not been made, to give a remedy in respect of that other act: Chapman v Simon [1994] IRLR 124, 129, CA;
16.4 natural justice is likely to require notice to the parties and an opportunity to make submissions where the new point raised might affect each party's presentation of its case, including the evidence which it might wish to present: Sheibani v Elan and Co LLP UKEAT/0133/12.
17.1. albeit that it had not been pleaded as an aspect of unfairness in claim form, the Tribunal placed the issue of the Claimant's exclusion by Dr Ryder (and Dr Ryder's discussions with NCAS) 'centre stage' in its reasons. Based upon its view of the actions of Dr Ryder (who had not been a witness) and Dr Rosser, it drew very serious and unjustified inferences of 'bias and collusion at a senior management level' (Judgment, paragraph 24.4) and of 'apparent bias' (Judgment, paragraph 25.2). That criticism permeated the Judgment;17.2. it made adverse findings against Dr Ryder, in respect of whom no notice of such findings had been given. That was in breach of natural justice and a serious procedural irregularity. The tribunal referred to Dr Ryder in 25 paragraphs, many of which were critical of him, and, in the Respondent's submission, tantamount to conclusions of bad faith or, at the very least, adverse findings relating to Dr Ryder's, and, therefore, the Respondent's, credit and honesty. Consequently, Dr Ryder and, given the seniority of his position, the Respondent, were significantly prejudiced by the tribunal's findings. Those findings were made notwithstanding an absence of any allegation of unfairness against Dr Ryder, or bad faith against Doctors Ryder or Rosser, in the Claimant's pleaded case. Dr Ryder appeared in five paragraphs of the claim form, all of which were under the heading, 'Background', by which no such allegations of bad faith or unfairness had been made;
17.3. The tribunal's findings went beyond the Claimant's case as advanced in his witness statement and during the hearing. Its trenchant findings against Dr Ryder had formed no part of the Claimant's pleaded case; Dr Ryder had not been a member of the panel whose decision constituted the act of which complaint was made (see Chapman). Dr Ryder's involvement had been limited to the suspension of the Claimant, which, in any event, had been lifted six months prior to the Claimant's dismissal. Thus, it was unsurprising that neither NCAS nor the fact of the Claimant's suspension had featured amongst the allegations raised in the claim form, nor had they featured as an issue in the Claimant's opening note for the tribunal. In closing submissions, the Claimant had impugned the actions of Dr Ryder, setting up a scenario for the tribunal in which Doctor Ryder and/or Dr Rosser were lying. This had been asserted at a point at which Dr Ryder, and, thus, the Respondent, had had no (effective) opportunity to provide evidence, or respond, albeit that, so Ms Motraghi told me, she did not think that the Respondent had submitted at that stage that further evidence would be required from Dr Ryder;
17.4. The tribunal failed to rule upon the act of which complaint was made – instead, making adverse findings in relation to different conduct by Dr Ryder, of which no complaint had been made. The tribunal had been obliged to put the Respondent on notice of the fact that it considered Dr Ryder's conduct to be relevant to the matters in dispute, and to do so in clear terms and sufficiently in advance to provide the Respondent with the opportunity to address its concerns. It provided no such notice, thereby depriving the Respondent and Dr Ryder of the opportunity to call evidence rebutting the findings of fact which, ultimately, the tribunal made. That was a serious procedural irregularity and in breach of natural justice. Had allegations even nearing the matters found by the tribunal been raised at an earlier stage, the Respondent would have called Dr Ryder to give evidence, especially in light of the serious consequences which could flow for him (and others) in respect of GMC registration. Following an anonymous referral to the GMC, Doctors Ryder and Rosser were facing investigation;
17.5. The Judgment disclosed further serious procedural irregularities; for example, Dr Rosser was criticised for not knowing and/or recalling Dr Ryder's rationale or evidence base at the time of his decision to exclude the Claimant, and was tarred with involvement in collusion, bias and unfairness. It was not reasonable for the tribunal to have expected Dr Rosser to give evidence about another individual's state of mind or knowledge (and, a fortiori, to do so in relation to an allegation of unfairness which had not been pleaded) and then to have drawn adverse conclusions regarding his credibility and reliability when providing his recollection. As the Respondent's (unapproved) notes of evidence made clear, Dr Rosser had made very plain that he was not in a position to provide extensive evidence on exclusion – he had been a bit-part player. The only individual who, properly, could have given such evidence was Dr Ryder. Adverse findings made against Mr Negi were similarly irregular.
18.1. The Claimant's position, from the outset, had been that the Respondent had lacked a genuine belief that he was guilty of misconduct, or that misconduct was the true reason for his dismissal (Particulars of Claim, paragraphs 45 to 47). That position had arisen from a range of deficiencies in the disciplinary process and Dr Rosser's untrue statement to the GMC. The Claimant's concern over those deficiencies had been vindicated by the Judgment.18.2. As Dr Rosser had chaired the disciplinary panel and written the dismissal letter, it was his conduct which had been the focus of the hearing and the Judgment. In some cases, however, his conduct had involved dealings with Dr Ryder. Those dealings were, plainly, relevant.
18.3. Thus, for example:
18.3.1. the tribunal's finding of a suggestion of some inappropriate level of involvement between Doctors Rosser and Ryder (Judgment, paragraph 11.112), had arisen in the context of an e-mail sent to both doctors, but not to the other members of the disciplinary panel;
18.3.2. the tribunal's findings regarding the Claimant's exclusion were important in revealing that a member of the disciplinary panel (Dr Rosser) had been involved in earlier improper decision-making (see paragraph 24.3); and
18.3.3. Dr Rosser had given misleading information about the exclusion to the GMC (Judgment, paragraph 11.122).
18.4. Thus, Dr Ryder's actions had been of unavoidable significance to each party's case before the tribunal.
18.5. As to the suggestion of unfair criticism:
18.5.1. disclosure was a matter for the Respondent, as a party, not any one witness. It was incontrovertible that the Respondent had failed to comply with its disclosure obligations (Judgment, paragraphs 11.27; 11.35 to 11.36; 11.49; 11.53; 24.3; and 25.1; and the Claimant's Closing Submissions, at paragraphs 37; 39 to 40; and 45 to 59). There was nothing unfair to the Respondent, or to Dr Ryder, in any of the tribunal's findings: the Respondent had failed to comply with its disclosure obligations and then to provide the tribunal with any proper explanation for having done so;18.5.2. the basis for the Claimant's exclusion had been that the Claimant had attended an LNC meeting, despite explicit advice from his clinical director not to do so (Judgment, paragraph 11.29). Simply, that allegation had been wrong (see, for example, paragraphs 11.34 and 11.37 to 11.38 of the Judgment). It was to be noted that Dr Rosser had approved the exclusion (paragraph 11.31) and that the tribunal had considered what was going on in the mind of 'the Respondent' (paragraph 11.30). Given that the basis for the exclusion had been wrong, and that the true facts had been available to the Respondent, it was impossible to criticise the tribunal's conclusion at paragraph 11.122. That finding simply flowed from its earlier findings;18.5.3. as the allegation regarding incident two had been false, Dr Ryder had given seriously misleading and inaccurate information to NCAS (see the last sentence of paragraph 11.44 and paragraph 11.45 of the Judgment);18.5.4. where factually correct, none of the tribunal's criticism could conceivably be unfair. All of the matters which it had considered were important in understanding the Respondent's approach to the Claimant's dismissal and, in particular, Dr Rosser's decision-making process;18.5.5. the Claimant had not been in a position to deal with any of the matters arising from undisclosed documentation until, belatedly, he had obtained the relevant documents;18.6. As to the proposition that the tribunal had gone beyond the Claimant's case, it had been entitled to make findings which were supported by the evidence. Secondly, it had been invited by the Claimant to draw adverse inferences as to the integrity of the Respondent and of Dr Rosser (see, for example, the Claimant's Closing Submissions, at paragraphs 14 to 17; 31 to 33; 37 to 38; 44; and 47 to 49). Dr Rosser had not been unfairly 'criticised for not knowing/recalling Dr Ryder's rationale or evidence base'; he had been criticised, fairly, for his part in an improper exclusion process, on a basis which he knew, or ought to have known, to be false. At the latest, the Respondent had been on notice of that criticism since cross-examination of Dr Rosser. In any event, paragraph 6 of the Respondent's Grounds of Resistance made clear that it had been proceeding on the basis that it needed to defend exclusion as a matter which might render the Claimant's dismissal unfair. It must follow that its submission, on appeal, that exclusion was irrelevant to fairness is wrong;
18.7. The Claimant had made two data subject access requests, respectively of the Respondent (on 8 March 2018) and of NCAS (on 8 May 2018). He had received documentation (1,300 pages) from the Respondent on 24 May 2018, but had been concerned that certain documents were missing. Thus, he had made a further request on 19 June 2018. He had received documentation from NCAS (being correspondence between NCAS and the Respondent) on 25 June 2018, which had not been included within the Respondent's disclosure or provided in response to the Claimant's data subject access request of the Respondent. On 28 July 2018, the Claimant had chased the Respondent for the documentation which it had sought by its supplementary request. No further documents had been received from the Respondent by the time of the hearing before the tribunal, which had commenced on 30 July 2018. The correspondence received from NCAS had been provided to the tribunal by the Claimant, in a supplementary bundle, sent to the Respondent during the Friday afternoon which had preceded the first day of the hearing on the Monday. It had been available to both parties; had been put to witnesses (including Dr Rosser); and had been the subject of written and oral submissions, by both parties, at the close of the case. The proposition that the Respondent had not been given the opportunity to address the relevant material was wrong. The Respondent could have asked for more time, but had not done so. In accordance with Meares v Medway Primary Care Trust UKEAT/0065/10/JOJ, at paragraphs 47 to 49, any such request should have preceded argument. The tribunal had not been engaged in a frolic of its own; it had addressed the case which the Claimant had advanced;
18.8. There could have been no doubt in the Respondent's mind that the Claimant's case was that the tribunal should draw the inference that the Respondent's senior management (which included Doctors Rosser and Ryder) had been dishonest. Mr Negi's involvement had been almost self-evident because it had been he who had reported the Claimant on the basis that the Claimant had attended the LNC meeting, in the face of an express instruction to the contrary. The tribunal had referred to an e-mail proving that to be wrong. The evidence as to exclusion had been there to demonstrate that the process had been unfair and dishonest from the start, which informed the tribunal as to what had been going on in Dr Rosser's mind when he had dismissed the Claimant and shed light on the genuineness of the reason given. That ought to have been clear from the Friday afternoon before the hearing, but had been overwhelmingly so once cross-examination of Dr Rosser had commenced. Consistent with the position as now advanced by the Respondent, it could have objected to the relevant line of questioning (albeit untenably) as being irrelevant. Alternatively, it could have indicated that it required time to discuss the matters in question, or to put in a further witness statement, or to call Dr Ryder as a witness (if necessary, seeking an associated adjournment). Clear allegations of bad faith had been made in the Claimant's closing submissions. In the course of its own closing submissions, the Respondent could have submitted that the Claimant's argument lacked legitimacy and, at that stage, sought to adduce further evidence. Whilst the Claimant would have contended that any such submission or application would have lacked merit, it was not open to the Respondent to sit back, await judgment and then appeal on the basis that it had not been afforded natural justice;
18.9. There was no prejudice to the Respondent, or Dr Ryder, in any of this. The appropriate witnesses to call had been a decision for the Respondent. When the undisclosed documents had become available, it had been for the Respondent to decide whether to call Dr Ryder, in order to deal with them. It had always been obvious that they would need to be addressed, not least since Dr Rosser had chosen to describe the exclusion process to the GMC, in a letter which had been highly controversial (Judgment, paragraphs 11.121 to 11.122);
18.10. As to the effect of the tribunal's findings on registration, it was right to say that all doctors had been referred to the GMC (as had the Claimant). Whilst the relevant findings might have informed the decision to refer, it would be for the GMC independently to determine the way forward. Dr Ryder would be able to tell the GMC that no-one had asked him to give evidence in these proceedings; in that respect, arguably, he was in a better position than was Doctor Rosser. Authority prior to City of London Corporation v McDonnell [2019] ICR 1175, EAT, was clear that fairness and natural justice are owed to the parties to litigation (who suffer the consequences of judgments), as distinct from particular individuals. Whilst McDonnell hints that an individual must be accorded a fair opportunity, if the Judgment were unfair to Dr Ryder, but not to the Respondent, what would be the proper consequences for this appeal? The tribunal's judgment could not be overturned, albeit that, in a judgment dismissing the appeal, something might be said which would be of assistance to Dr Ryder. Dr Ryder had not been a member of the panel which had dismissed the Claimant. His actions had fed into the dismissal because Dr Rosser had been a member of that panel and had been given the opportunity, in evidence, to address the false premise of the second allegation which had been put to the Claimant. The collusion found by the tribunal followed from Doctor Rosser's and Dr Ryder's knowledge that the relevant allegation had been untrue and from the absence of any disciplinary action against Mr Negi;
18.11. In those circumstances, Ground 3 disclosed no serious procedural irregularity.
Ground 3: discussion
The parties' pleaded case
"45. In view of the range and extent of the deficiencies in the disciplinary process as set out above, and Dr Rosser's untrue statement to the GMC on 5 June 2017, the Claimant does not accept that the Respondent had a reasonable belief that he was guilty of misconduct or that misconduct was the true reason for his dismissal.
46. The Claimant's primary case is that the reason or principal reason for the panel's decision to dismiss the Claimant was that he had made a protected disclosure, as set out above, in the letter of 9 January 2017.
47. Without prejudice to the foregoing, the Respondent is put to proof as to the genuineness of its belief that the Claimant was guilty of misconduct and that misconduct was the true reason for his dismissal."
"In particular it is averred that:
(a) The Respondent believed the employee to be guilty of misconduct.
(b) The Respondent had reasonable grounds for believing that the Claimant was guilty of that misconduct.
(c) At the time it held that belief, the Respondent had carried out as much investigation as was reasonable.
(d) The decision to dismiss the Claimant falls squarely and fully within the band of reasonable responses."
The material witness statements
The parties' written submissions
"These submissions start by considering the actions of the Respondent. That is because those actions underpin a great deal of the analysis which the tribunal is required to undertake – not only because of the need to consider procedural fairness as with any unfair dismissal case, but also because they reveal the mindset of the Respondent's managers, because they are essential to assess the credibility of Dr Rosser, and because they are important in order to draw inferences as to the reasons for dismissal"
At paragraphs 15 to 17, Mr Collins went on to itemise the key aspects of the Respondent's conduct of which the Claimant was critical, asserting that the important point was that the Respondent had sought to blame the Claimant for everything, including its own failings and that, 'In those circumstances the tribunal is entitled to be sceptical as to the Respondent's motivations and openness.'. The Claimant then turned to address each conduct issue, in turn. In so doing, he asserted specific failings, also said to indicate that Dr Rosser lacked credibility. Under the heading, 'Exclusion', the Claimant contended that the explanation contemporaneously given for his being allowed to return to work was false and known by Doctors Ryder and Rosser to have been so, even before the exclusion had been imposed. That had been apparent from material which had not been disclosed by the Respondent but had been obtained through a subject access request. The detail was set out at paragraph 37 and, at paragraph 38, Mr Collins stated: 'Those facts inevitably give cause for concern as to the integrity of Dr Rosser and Dr Ryder.' In similar vein, at paragraphs 39 to 44, Mr Collins referred to the Respondent's failure to have disclosed relevant correspondence with NCAS. From the copy correspondence obtained from the latter, he submitted that it was clear that Dr Ryder had knowingly misled NCAS. At paragraph 44, he stated, 'Dr Rosser sought to explain the discrepancy (here, as elsewhere) by reference to poor paperwork. That, with respect, does not begin to do justice to the inconsistencies. The conclusion, sadly, must be either that Dr Ryder lied (to NCAS and/or to [the Claimant] and/or to Dr Rosser) or that Dr Rosser lied (to the tribunal). In the absence of any disclosure from the Respondent of any documents recording the decision, it is impossible to tell who has told the truth to whom).' Mr Collins went on to submit that the tribunal was entitled to draw adverse inferences from the 'baffling gaps in the documentation'. That was said to go to the genuineness of the explanations given by Dr Rosser for the Respondent's actions: 'the approach of the Respondent in general and Dr Rosser in particular, must give the tribunal real cause for concern as to its, and his, motivation.'
The case on unfair dismissal
40.1 the judge had breached the requirements of essential fairness and natural justice and/or reached a perverse conclusion by finding that the sole or principal reason for the claimant's dismissal had been that he had made protected disclosures on a basis that had not been argued by the claimant, or put to the chair of the disciplinary panel (Mr Bennett) and which were contrary to the evidence given by Mr Bennett;40.2 the judge had breached the requirements of essential fairness and natural justice and/or reached a perverse conclusion by finding that the dismissal was unfair on the basis of matters not advanced by the claimant, and not put (or not adequately put) to the employer's witnesses and/or which was contrary to the evidence before the judge.
"The difficulty with the tribunal's judgment does not lie with its structure; it lies in the fact that some of its conclusions, as we set out here, were based on a flawed interpretation of the evidence of the decision-maker in this case in circumstances where that interpretation was not put to the witness."
"The challenge here is to the tribunal's finding on ordinary unfair dismissal and the reasonableness of the investigation. [Counsel for the employer] submits that the judge made a number of criticisms of the process which had not been advanced by the claimant and which were either not explored or not adequately explored with the employer's witnesses."
"56. In our judgment, none of these points amounts to anything more than a challenge to findings of fact which were open to the tribunal to make. Whilst it might be right to say that some of the points or criticisms made by the tribunal were not directly put to the witnesses, the matters to which they relate are ones in respect of which the tribunal was entitled to conclude that the employer had not sufficiently evidenced or explained its position. Furthermore, the conclusions about Mr Cogher's investigations were not based on a misinterpretation of the evidence on a key issue, as was the case with Mr Bennett's evidence. The tribunal was entitled to conclude, for example, that Mr Cogher had not sufficiently investigated the claimant's complaints against Mr Gill and Mr Nelson because Mr Cogher's evidence on this issue was cursory. Similarly, the tribunal was entitled to conclude that the investigation into the new allegation against Mr Gill raised at the disciplinary hearing was inadequate. The tribunal referred to the very short timeline for the investigation and the absence of detail in the employer's evidence. In those circumstances, the tribunal was entitled to draw the inference that the investigation into that matter was "very brief" and "inadequate".
57. Unlike the position under grounds 1, 2 and 3, the tribunal's conclusions as to the employer's shortcomings in its investigations and its procedures would not involve any finding of bad faith; nor as we have said above, was it based on a flawed interpretation of the evidence. Thus, the principal justifications for upholding those grounds, notwithstanding the fact that they also involve challenges to the tribunal's interpretation of the evidence and findings of fact, does not apply to this challenge to the tribunal's findings in respect of ordinary unfair dismissal. We must make it clear that a ground of appeal does not arise simply because a particular point or evidential matter was not put to a witness or explored with a witness by a judge or party. Whether or not it does will depend on whether it can be said that, in the particular circumstances of the case, such as where there is, in effect, a finding of bad faith arising out of a clear misinterpretation of evidence, the failure to give a witness the opportunity to answer the point amounts to a serious procedural irregularity: see para 50 above.' (emphasis added)"
45.1 It disbelieved Dr Rosser's account of his approach to the GMC referral.45.2 Regarding exclusion, at paragraph 24.4 the tribunal held, 'No action was taken against Mr Negi in relation to what appeared to be a false allegation. This, coupled with my more detailed findings in relation to the exclusion earlier in this judgment, potentially suggests a level of bias and collusion at a senior management level against the claimant. Again, at the very least, it suggests a very serious lack of due care and attention to an important matter.' (emphasis added) There is a degree of diffidence in that finding, which is, once again, rooted in the facts apparent from the correspondence.
45.3 The tribunal's conclusions regarding the seriously misleading and inaccurate information supplied by Dr Ryder to NCAS expressly harked back to its earlier findings deriving from the contemporaneous correspondence (Judgment, paragraphs 25.2 and 25.3).
45.4 Its overview was that, 'In the specific circumstances of this case, the failure to warn the Claimant that he may be dismissed was potentially enough on its own to take the respondent's actions outside the band of reasonable responses. The other failings only confirm that view.' (Judgment, paragraphs 30 and 31).
"48. The principle as it seems to us is clear and we have stated it. One aspect of the principle, however, may merit further discussion. That is the observation in paragraph 39 in Doherty that if a point is made as to bad faith it has to be made clearly in advance. That begs the question: in advance of what? [Counsel for the Appellant's] submissions would tend to argue in advance of the hearing itself. [Counsel for the Respondent's] submissions would argue in advance of the decision being made.
49. It seems plain to us that provided that a reasonable opportunity is made or available for the Claimant to rebut any suggestion which is adverse to her, the critical time before which it must be made is the time at which the Tribunal begins to consider its decision after receiving evidence and submissions. In this particular case, for instance, if Miss Meares had been taken at a disadvantage by the submission made at the conclusion of the case that she lacked good faith, or by the questions that alleged that she had a motive other than that which she put forward for writing the letter as she did, then we would have thought it was open to, and indeed we would have expected, counsel to have asked for an adjournment or to call further evidence or to recall Miss Meares to deal with the point. We would have expected some objection if such an important point had not been properly ventilated beforehand. None of that happened."
Ground 1: substitution of the tribunal's view for that of the Respondent
51.1 A tribunal must not substitute its own view for that of an employer when assessing the reasonableness of a decision taken to dismiss (Iceland Frozen Foods Ltd. v Jones [1983] ICR 17 [24-25]; Foley v Post Office, HSBC Bank Plc. (formerly Midland Bank Plc.) v Madden [2000] ICR 1283 [1292-1293]; Tayeh v Barchester Healthcare Ltd [2013] IRLR 387). The proper approach was to consider whether the employer had acted within a 'band of reasonable responses';51.2 Similarly, a tribunal must not substitute its own view for that of an employer as to whether or not an investigation into alleged misconduct had been reasonable (J Sainsbury plc v Hitt [2003] ICR 111, CA, [28]). It is not for a tribunal to make its own assessment of the credibility of witnesses on the basis of the evidence which it has received, nor is it entitled to interfere simply on the grounds that it prefers one witness over another. Cross-examination by experienced advocates in the tribunal might produce a picture of the evidence different from that which had emerged before the employer. Thus, a tribunal must not substitute its own evaluation of a witness for that of the employer (Linfood Cash and Carry Ltd v Thomson [1989] ICR 518);
(1) Judgment, paragraph 11.106
(2) Judgment, paragraph 11.113
"…The Panel seemingly concluded that a refusal by the trained theatre staff to assist the claimant was on the basis they did not have the relevant qualifications or experience although, on the evidence before me, they appeared to have both. There was no dispute that the claimant allowed a non-clinical member of staff to assist him, and, before me at least, the claimant acknowledged that this exposed the patient to risk and was not acceptable, although the Panel concluded that the claimant did not demonstrate this level of insight at the time."
Ms Motraghi contends that the first sentence did not reflect the Respondent's conclusion. During the hearing, Dr Rosser had informed the tribunal that it was a matter of judgement for each individual, as an autonomous practitioner, to determine whether s/he had the skills and experience to assist in a particular procedure. In any event, the tribunal had failed to confine its consideration of the facts to those found by the Respondent, which were within its purview as the investigating employer, and, therefore, impermissibly substituted its view. As to the balance of paragraph 11.113, the tribunal's presentation of an alternative to the facts found by the panel is said to disclose the tribunal's 'substitution mindset': the only proper question was the panel's reasonableness on the basis of its findings of fact. The tribunal engaged in impermissible substitution, by airing its views on an alternative factual finding.
(3) Judgment, paragraph 11.125
"…Those comments, whilst having some basis were not entirely accurate and arguably further confirm Dr Rosser's apparent bias against the Claimant. The comments seemed to be unjustifiably weighted against the claimant particularly as they were not balanced with any recognition of the failings of others, nor the failings of the disciplinary process, nor any appropriate recognition of the clinical success of the operation."
(4) Judgment, paragraphs 23.16 and 24.4
68.1 the first was a conclusion based upon findings about which the Respondent did not, or could not properly, complain: the decision to exclude (not the subject of any complaint of substitution); procedural failings (of which there were a surprising number); unsustainable findings (such as that regarding the urgency of the operation the subject of incident one) and the strong language of the dismissal letter and GMC referral. It had been open to the tribunal, in the face of all such evidence, to have concluded that there was a pre-disposition against the Claimant. That was a finding of fact about which the Respondent was not entitled to complain;
(5) Judgment, paragraphs 26.6, 33 and 38
74.1 First, it highlights the tribunal's use of the word 'alleged', at paragraph 26.6 of the Judgment. The tribunal had been right to use that word, since the nature and extent of the Claimant's lack of insight had been in issue between the parties. Secondly and fundamentally, the relevant paragraph addresses the disciplinary allegations, in which context, the word 'alleged' is unremarkable.
(6) Judgment, paragraph 36
79.1 the Respondent's position, and the Claimant's partial acceptance of it, were recorded at paragraphs 11.14 to 11.15;79.2 the management case at the disciplinary hearing was recorded at paragraph 11.93;
79.3 the tribunal rightly recorded that, following the change in the Respondent's position as to the urgency of the operation, in light of the independent specialist advice, much of the focus had been on the Claimant's level of insight. It found that that had been a valid concern on the part of the Respondent (Judgment, paragraph 11.100);
79.4 the tribunal addressed that issue (properly) and concluded that, had it been addressed by the disciplinary panel as it should have been, there would have been greater focus on the Claimant's failure to have thought of potential options for trained assistants and what those might have been (Judgment, paragraph 11.107).
Ground 2: misapplication of section 98(4) of the ERA
86.1 Its failure to have tested the decision to dismiss against the band of reasonable responses;86.2 its failure to have tested the Respondent's procedural shortcomings against the band of reasonable responses, as required by J Sainsbury's v Hitt;
86.3 its conclusion that the Respondent did not genuinely view the relevant incidents as gross misconduct because they had not been labelled as such until the dismissal itself (Judgment, paragraph 36), said to have constituted a misinterpretation of the requirements of section 98(4) and, in any event, to have been a non-sequitur;
86.4 its failure to have explained its conclusion, contrary to the Respondent's finding, that the Claimant's conduct had not been wilful;
86.5 its taking into account of the Claimant's exclusion and the post-dismissal referral to the GMC, each of which said to have been irrelevant to the fairness of the decision to dismiss but, together, forming 'the backbone of the criticism of Dr Rosser and the Respondent';
86.7 its reinterpretation of the disciplinary allegations so as to give greater prominence to whether the operation the subject of incident one ought to have been postponed, when the question had been whether the Claimant had misconducted himself in allowing an untrained member of staff to assist, in circumstances in which there had been many other individuals who would have been able to assist him.
88.1 a tribunal must make a distinction in its reasoning between the question of whether a claimant was in fact guilty of the misconduct alleged and the question of whether the employer believed that he was guilty: Co-operative Group Ltd v Baddeley [2014] EWCA Civ 658;88.2 The band of reasonable responses test applies to whether the employer adopted a reasonable procedure, as it does to substantive unfairness: J Sainsbury plc v Hitt [2003] ICR 111, CA; Whitbread plc (t/a Whitbread Medway Inns) v Hall [2001] ICR 699, CA;
88.3 In determining the principal reason for dismissal, no account may be taken of events occurring subsequent to the dismissal, or of facts not known to the employer at the time of the dismissal, since those could not have formed part of the reason for dismissal: W Devis & Sons Ltd v Atkins [1977] IRLR 314, HL; and
88.4 In deciding whether a particular procedural step was required, the fact that the individual being investigated and/or his representative omitted to ask that such a step be taken will be relevant to that inquiry: Stuart v London City Airport.
The parties' submissions
Ground 2: discussion
"23.2 The respondent suggested that these failings were both inadvertent and after the decision to dismiss and hence irrelevant. However, it seems to me that I am entitled, and required , to consider all the circumstances when, for example, considering whether to draw adverse inferences in the whistle-blowing claim. It is also potentially relevant in the context of assessing the independence and neutrality of Dr Rosser.
…
23.16 It seems more likely to me that Dr Rosser's actions reflect a predisposition within the Respondent against the claimant. This was evidenced by…and the GMC referral. These indicate, at the very least, a lack of appropriate care and attention to very serious matters."
Ground 4: Polkey
The parties' submissions
"(1) In assessing compensation the task of the tribunal is to assess the loss flowing from the dismissal, using its common sense, experience and sense of justice. In the normal case that requires it to assess for how long the employee would have been employed but for the dismissal.
(2) If the employer seeks to contend that the employee would or might have ceased to be employed in any event had fair procedures been followed, or alternatively would not have continued in employment indefinitely, it is for him to adduce any relevant evidence on which he wishes to rely. However, the tribunal must have regard to all the evidence when making that assessment, including any evidence from the employee himself. (He might, for example, have given evidence that he had intended to retire in the near future.)
(3) However, there will be circumstances where the nature of the evidence which the employer wishes to adduce, or on which he seeks to rely, is so unreliable that the tribunal may take the view that the whole exercise of seeking to reconstruct what might have been is so riddled with uncertainty that no sensible prediction based on that evidence can properly be made.
(4) Whether that is the position is a matter of impression and judgment for the tribunal. But in reaching that decision the tribunal must direct itself properly. It must recognise that it should have regard to any material and reliable evidence which might assist it in fixing just compensation, even if there are limits to the extent to which it can confidently predict what might have been; and it must appreciate that a degree of uncertainty is an inevitable feature of the exercise. The mere fact that an element of speculation is involved is not a reason for refusing to have regard to the evidence.
(5) An appellate court must be wary about interfering with the tribunal's assessment that the exercise is too speculative. However, it must interfere if the tribunal has not directed itself properly and has taken too narrow a view of its role….
(7) Having considered the evidence, the tribunal may determine…
(c) That employment would have continued but only for a limited fixed period. The evidence demonstrating that may be wholly unrelated to the circumstances relating to the dismissal itself, as in the O'Donoghue case.
(d) Employment would have continued indefinitely.
However, this last finding should be reached only where the evidence that it might have been terminated earlier is so scant that it can effectively be ignored." (emphasis added)
Ground 4: discussion
119.1 the likelihood that the Claimant would have shown insight and contrition, having, in the immediately prior paragraphs (37 and 38), found that he had done so and that his allegedly contradictory failure to have admitted wrongdoing only made sense in the context of the Respondent's wrong conclusion that he should have postponed the operation the subject of incident one to another day. That was, itself, a summary of the tribunal's more detailed findings at paragraphs 11.100 to 11.115; and
2 its view that, had the Respondent's failings been rectified, matters would have played out as they had before the GMC, to which process it had earlier given detailed consideration, at paragraphs 11.133 to 11.141. That summary makes clear that the test which the GMC was applying differed from that which the Respondent (or the tribunal) had to apply, but the factual considerations were equally relevant to the latter and the Tribunal's conclusions as to the insight demonstrated by the Claimant had followed an adversarial hearing during which he had been subjected to rigorous cross-examination, unlikely to have been less searching than questioning in the course of a disciplinary hearing.
Ground 5: contributory fault
The parties' submissions
123.1 it is an error of law for a tribunal to consider the employer's conduct as a relevant consideration when deciding the matter of contributory fault: Sandwell and anor v Westwood EAT 0032/09;
123.2 a tribunal may make a finding of contributory conduct where the following factors are satisfied: Nelson v BBC (No 2) [1980] ICR 110, CA:
123.2.1 the relevant action is culpable or blameworthy;
123.2.2 it actually caused or contributed to the dismissal; and
123.2.3 it is just and equitable to reduce the award by the proportion specified;
123.3 reductions for contributory fault may be made if the employee ought to have known that his conduct was wrong. An employee's conduct at a disciplinary hearing, if in the mind of the employer when deciding to dismiss, may be taken into account when considering the reduction of compensation because of contributory fault: Bell v Governing Body of Grampian Primary School EAT 0142/07; Nelson v Clapham t/a Clapham's Solicitors EATS 0037/11]; and
123.4 tribunals are under a duty to provide sufficient reasons for findings of contributory fault: Portsea Island Mutual Co-operative Society Ltd v Rees [1980] ICR 260, EAT; London Borough of Lewisham v James UKEAT/0581/03.
Ground 5: discussion
"41 The claimant's failings were, however significant and serious. As serious, in fact, as the failings of the respondent. He subjected patients to avoidable risk in relation to both allegations.
42 In those circumstances I consider that the claimant contributed 50% to his dismissal."
127.1 The reference to the Respondent's failings, in context, seems to me to be no more than a means of explaining the gravity of the Claimant's own failings, as viewed by the tribunal. I do not consider that it indicates engagement in an impermissible balancing act, or focus on the wrong party's conduct;127.2 With the Nelson criteria in mind, the tribunal found:
127.2.1 the relevant actions to have been culpable or blameworthy (Judgment, paragraph 41);127.2.2 they actually caused or contributed to the dismissal (Judgment, paragraph 42); and
127.2.3 that it was just and equitable to reduce the award by the proportion specified (implicit in paragraph 42, bearing in mind the injunction at page 124B of Nelson: '…there is an express finding, …that the extent of his contribution was 60 per cent. This is not in terms a finding that it was just and equitable to reduce the compensation by 60 per cent; it is rather a finding as to the extent to which Mr. Nelson's conduct was causative. Again, however, I do not think that it would be right to examine too critically the precise words used. The tribunal set out the terms of [the equivalent statutory provision] in full in paragraph 24 of the decision, and I have no doubt that they were finding that, under those terms, the fair reduction was 60 per cent.' I acknowledge that the relevant statutory provision was not set out in the Judgment, but no complaint is made of that fact by Ms Motraghi.);
127.3 The tribunal found that a significant reduction for contributory fault was appropriate and its reference to the Claimant's failings clearly cross-referred to its earlier findings at paragraph 35, bearing in mind that, by the time of the tribunal hearing, the facts underlying each disciplinary allegation were not materially in dispute (Judgment, paragraph 11.98);
127.4 The tribunal did not find the Claimant's conduct at the disciplinary hearing to have contributed to his dismissal and was under no obligation to do so: that was a matter for its assessment;
127.5 In the particular circumstances of this case, in which the shorthand expression of the tribunal's reasons was clearly the product of its earlier detailed findings, I consider that those reasons sufficed.
Ground 6: wrongful dismissal
The parties' submissions
"111. Gross misconduct justifying dismissal must amount to a repudiation of the contract of employment by the employee: see Wilson v Racher [1974] ICR 428, CA per Edmund Davies LJ at page 432 (citing Harman LJ in Pepper v Webb [1969] 1 WLR 514 at 517): 'Now what will justify an instant dismissal? - something done by the employee which impliedly or expressly is a repudiation of the fundamental terms of the contract' and at page 433 where he cites Russell LJ in Pepper (page 518) that the conduct 'must be taken as conduct repudiatory of the contract justifying summary dismissal.' In the disobedience case of Laws v London Chronicle (Indicator Newspapers) Ltd [1959] 1 WLR 698 at page 710 Evershed MR said: 'the disobedience must at least have the quality that it is 'wilful': it does (in other words) connote a deliberate flouting of the essential contractual conditions.' So the conduct must be a deliberate and wilful contradiction of the contractual terms.
112. Alternatively it must amount to very considerable negligence, historically summarised as 'gross negligence'. A relatively modern example of "gross negligence", as considered in relation to 'gross misconduct', is to be found in Dietman v LB Brent [1987] ICR 737 at page 759."
Ground 6: discussion
"Consequently we think that the Employment Tribunal was quite correct to direct itself … that "gross misconduct" involves either deliberate wrongdoing or gross negligence. Having given a correct self-direction in terms of law, thereafter it fell to the Employment Tribunal to consider both the character of the conduct and whether it was reasonable for the Trust to regard the conduct as having the character of gross misconduct on the facts. The decision reached in that paragraph, whilst accepting that her conduct was "a failure of professional judgment" and a "serious one" and "fell short of the high standards demanded of a nurse", concluded that it could not be reasonably characterised as deliberate wrongdoing or gross negligence. In our judgment that was a decision open to the Employment Tribunal to make on the facts."
In that case, the claimant was a staff nurse, in the accident and emergency department of the relevant NHS trust. During a night shift, she had helped another nurse remove an intoxicated patient who had been discharged, but had refused to leave. The patient had been left by the two nurses outside A&E, lying on a trolley.
The cross-appeal
The parties' submissions
Cross-appeal: discussion