Appeal No. UKEAT/0064/18/DM
EMPLOYMENT APPEAL TRIBUNAL
FLEETBANK HOUSE, 2-6 SALISBURY SQUARE, LONDON EC4Y 8AE
At the Tribunal
Before
(SITTING ALONE)
(1) DR N HUGHES
(2) DR G MICKLETHWAITE
(3) DR D MOODLEY
(5) DR J DeVERTEUIL RESPONDENTS
Transcript of Proceedings
JUDGMENT
APPEARANCES
(of Counsel) Instructed by: Hempsons Solicitors 100 Wood Street London EC2V 7AN
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(of Counsel) Instructed by: DAS Law North Quay Temple Back Bristol BS1 6FL
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SUMMARY
PRACTICE AND PROCEDURE
Employment Tribunal - case management
The Claimant is a GP, who formerly worked in partnership with the Respondents. She is pursuing various claims of sex and pregnancy discrimination, harassment and victimisation before the ET and the parties have agreed a list of issues, identifying 30 separate acts about which the Claimant is making complaint. It is apparent from the list that there will be some overlap in terms of the evidence the ET will need to hear relevant to the different issues. Having listed the case for a six-day Full Merits Hearing, due to commence 1 October 2018, the ET gave directions for its future conduct at a telephone Preliminary Hearing; it ordered the Claimant to select up to ten events for consideration at the October hearing, allowing that she could rely on the other matters identified as background or context, alternatively she could pursue those other matters as separate claims at a later hearing. The Claimant appealed.
Held: allowing the appeal
Although the ET had been careful not to strike out any part of the claims, it had failed to have regard to the practical consequences of its Order; specifically, the potential unfairness in requiring the Claimant to elect whether to rely on particular matters, either as background to the ten complaints to be considered in October or as actual claims. In the alternative, and to the extent that the ET was not requiring the Claimant to make such an election, it was not possible to see what benefit would be achieved as a result of its Order in terms of time or cost: the ET would be required to hear the same evidence and would inevitably have to make findings in respect of the whole picture thus created. There was no indication that the ET had considered the practical consequences of the fragmented approach it had adopted or how this could be said to be consistent with the overriding objective in this case; it had failed to have regard to relevant considerations and, on its face, its Order was perverse.
HER HONOUR JUDGE EADY QC
Introduction
“17. The number, nature and extent of the complaints should be within reasonable bounds. The case listed to be heard must be pleaded, prepared and presented so as to be fair to both parties and a proportionate use of the Tribunal’s resources. The overriding objective means that each case should have its fair share of available time, but no more, otherwise other cases would be unjustly delayed.”
5. More specifically, however, the ET then went on to make the following orders:
“18. No later than 15 January 2018 the Claimant shall provide to the Respondent, with a copy to the Tribunal, in concise and clear terms, the most recent and serious 10 (maximum) events relied upon as giving rise to the above complaints and on which the Tribunal is required to make findings of fact and determinations. These must be individual distinct events, not lists of events, and must be taken from the contents of the ET1 claim form. The Claimant may rely upon more than one head of claim for each event. If this is done, an appropriate hearing allocation would be no more than 6 days as listed above.
19. The Claimant is not prevented from relying upon other events as background or context to the 10 chosen events. Alternatively the other matters may be pursued at a later hearing after the currently listed hearing has been concluded.”
These rulings lie at the heart of the current appeal.
The Factual and Procedural Background
“The Claimant has set out 31 separate factual issues, some expressed in broad general terms, which she requires the Tribunal to determine and make findings as to whether each one amounts to direct discrimination or pregnancy/maternity discrimination. There are also 24 factual issues under the heading of sex harassment. Additionally, there is an outstanding application to amend the claim by adding 6 factual issues under the heading of victimisation.
Assume that each matter involves at least 3 findings (a finding of fact as to whether an event occurred, a finding that if it did occur whether it amounted to less favourable/ unfavourable treatment/detriment etc. and a finding whether there was a causal link to a protected characteristic) the Tribunal would need to hear and consider evidence about each matter and potentially be required to make over 180 findings. That is not a reasonable or proportionate use of the Tribunal’s resources.
In HSBC Asia Holdings BV & another v Gillespie [2010] UKEAT 0417 Underhill J suggested the use of samples where a Claimant complains of a very large number of discrete incidents but the gist of the claim can for all practical purposes by fairly tried by reference to a sample only, with a consequent reduction of the burden on the resources both of the parties and the Tribunal. A Tribunal has no power to prevent a Claimant pursuing a properly arguable claim, but it does not necessarily follow that all the claims need to be heard at a single hearing. In this case the Claimant is not prevented from relying upon the other events as background or context to the 10 events, or they may be pursued at a separate hearing.
There has been no material change in circumstances since the case management order was made. There are no grounds of vary, suspend or set aside the order and the application is refused.”
The reference to the Claimant’s application to amend may have been superseded by the subsequent lodging of her second ET1; again, this is not a matter with which I am directly concerned at this stage.
The Appeal and the Claimant’s Submissions
11. The Claimant has pursued her appeal on nine grounds.
13. By ground 2, the Claimant contends the ET erred in law in its interpretation of the overriding objective. Although Rule 2(b) of Schedule 1 of the Employment Tribunals (Constitution & Rules of Procedure) Regulations 2013 provided that the ET should deal with cases in ways “which are proportionate to the complexity and importance of the issues”, that meant the issues as pleaded; in other words, the case must be managed in a way proportionate to the issues raised in the pleaded case, it did not mean artificially curtailing the pleaded case. By ground 3, the Claimant argues the ET erred in law, or acted perversely, by making an Order that was contrary to the overriding objective, which requires the ET to deal with cases fairly and justly; that was not achieved by requiring the Claimant to cherry-pick aspects of her case for determination and doing so was to penalise the Claimant for being subject to more than ten acts of discrimination. Moreover, the ET’s Order was not supported by the guidance provided in Hendricks v Commissioner of Police for the Metropolis [2003] IRLR 96 CA, which focused upon steps that might be taken to reduce areas of dispute; the ET’s Order went further by seeking to artificially limit the Claimant’s claim.
The Respondents’ Case
21. As for the various suggestions that the ET had reached a perverse decision and/or failed to take into account the relevant factors or had taken into account irrelevant factors, there was no basis for thinking the ET had lost sight of the particular nature of these proceedings, including the fact that the parties had attempted to agree a list of issues. The ET had been entitled not only to have regard to the number of factual issues to be determined, but to also break down each issue by reference to the separate questions it would be required to answer, thus giving rise to the 180 findings referenced by the ET in its Reconsideration Decision. The ET was best placed to determine what was proportionate in this case, which included the broader interests of justice viewed from the perspective of the ET system as a whole (see per Langstaff P at paragraphs 34 and 35, Harris v Academies Enterprise Trust & Others [2015] IRLR 208 EAT), and how it was to be justly determined.
Discussion and Conclusions
The ET Rules and Guidance from the Case Law
“29. Case management orders
The Tribunal may at any stage of the proceedings, on its own initiative or on application, make a case management order. The particular powers identified in the following rules do not restrict that general power. A case management order may vary, suspend or set aside an earlier case management order where that is necessary in the interests of justice, and in particular where a party affected by the earlier order did not have a reasonable opportunity to make representations before it was made.”
25. The case management challenge faced by ETs when seeking to deal with proceedings that raise numerous allegations has long been recognised, particularly in the field of discrimination law (see, for example, Qureshi v Victoria University of Manchester [2001] ICR 863 EAT, Anya v University of Oxford [2001] ICR 847 CA, Hendricks v Commissioner of Police for the Metropolis [2003] IRLR 96 CA). That said, of its nature, a discrimination claim is likely to require an ET to draw inferences from the evidence and from its primary findings of fact; to adopt a fragmented approach to the issues to be determined may “have the effect of diminishing any eloquence that the cumulative effect of the primary facts might have [on the determination of causation]” (see per Mummery J (as he then was) in Qureshi at page 875H). Moreover, to limit the potential impact of the complete picture provided by the full complaint made might well be “both unreal and unfair” (see per His Honour Judge McMullen QC at paragraph 11, Franco v Bowling & Co Solicitors UKEAT/ 0280/09). That said, in Hendricks the Court of Appeal sought to encourage the proportionate conduct of discrimination cases in which numerous allegations are pursued; specifically, Mummery LJ observed as follows:
“24. We are here concerned not with the power of the Tribunal to exclude evidence but with whether it has any power to prevent the prosecution of a claim in respect of an actual pleaded cause of action. There are sometimes cases in which a claimant complains of a very large number of discrete incidents but it appears that the gist of his or her claim can for all practical purposes be fairly tried by reference to a sample only, with a consequent reduction of the burden on the resources both of the parties and of the tribunal. In such a case I can see no objection whatever to an employment judge at a case management discussion, or a tribunal at the start of a hearing, seeking to persuade the parties to agree that only certain of the claims will be heard and that the outcome of the balance will follow the outcome on those claims. If both parties are represented, securing the necessary agreement may be straightforward (though there may of course be difficult issues as to particular questions, such as the number and selection of the samples and the impact of any selection on the question of remedy). If, however, one party (typically the claimant) is unrepresented, the judge or tribunal will need to proceed with great circumspection and to ensure that the unrepresented party understands what is being proposed.
25. The question then arises of what the tribunal can do if agreement to proceed by sample cases cannot be obtained. Leaving aside cases where for particular reasons pursuit of the claims in question may constitute an abuse, it seems plainly right as a matter of principle … that a tribunal has no power to prevent a claimant prosecuting a properly arguable claim, even if it forms one of very many similar claims and determination of a sample might be thought for all practical purposes to suffice. However, it does not necessarily follow that all of a claimant’s claims need be heard in a single hearing. There is no reason in principle why as a matter of case management … a tribunal cannot hive off claims which it regards as secondary or repetitive or otherwise unnecessary, to be dealt with at a subsequent hearing, in the more or less confident expectation that in practice once the first tranche of claims has been heard the second is unlikely to proceed.
26. To say that such a course is possible in principle is not to say that it should always or generally be followed. Although the hope would be that the second hearing would never happen, that could not be assured, and if it did happen the cost and delay would almost certainly be greater than if there had been a single hearing, however long. There would also potentially be problems of obtaining the same tribunal for both hearings: if a different tribunal sat on the second tranche, not only would more evidence have to be re-heard but there would be the risk of inconsistent findings. For those and similar reasons … splitting hearings might be generally unwelcome to both claimants and respondents. It will also often be the case that the claims will not lend themselves to being split. There may be too much factual overlap, and claimants may be able legitimately to argue that the cumulative effect of a large number of claims has an evidential value which would be unfairly weakened if they were heard separately. Even leaving that point aside, choosing which claims should proceed in the first tranche may be difficult. None of those points means that it will always be wrong for a tribunal to order, without the agreement of both parties, that in a case raising a large number of discrete claims a sample of those claims should be heard as a first tranche. The power to make such a direction should be part of the tribunal’s case management armoury. But it does mean that it is a course which should only be followed after most careful consideration and where the advantages of doing so are clear. Heroic case management interventions sometimes cause more trouble than they save.”
“14. Case management of discrimination claims is a notoriously difficult exercise, particularly where the allegations are numerous and extend over a significant period.
15. The first task always is to identify precisely what claims are being made and on what basis. This assists the claimant: certain elements have to be established, and if the claimant has not addressed his mind to them before the hearing, it may be too late to do so at the hearing. Moreover it is a necessary protection for the respondent: allegations of discrimination are serious matters, and a respondent is entitled to know precisely what the allegations are which must be faced. Further, it is extremely difficult for an employment tribunal to read into and conduct a final hearing without a clear understanding of what is and is not being run at the hearing.
16. Once it has been established just what claims are being made, it should then be possible to identify what is in issue. A list of issues is a tool of great value in a discrimination claim.
17. Once it is plain what the potential issues are, the case can (if necessary) be further case-managed. How much case management is required will depend on the individual case. In some cases - particularly where there are a great number of issues, over many years, significant further case management may be required. An employment judge may encourage the parties to concentrate on issues which really matter as suggested in Hendricks; in an appropriate case (although there may not be many of these) an employment judge may select issues to be tried first, if this can be done fairly to both parties. But case management must take place within the rules.
18. Turning to this case, the Employment Judge was in my view entitled to ask the Claimant to identify in schedule form precisely what his complaints of discrimination and victimisation were. The claim form ran to 50 paragraphs and is in the nature of a narrative. The complaints of discrimination and victimisation have to be distilled from it. The Employment Judge was entitled to say to the Claimant that he should distill them; and it is in his interests as well as those of the Respondents that he should do so. It is not satisfactory to leave a Tribunal at a final hearing to work out from a narrative claim form precisely what complaints are being put and how. I see nothing perverse in this part of the Employment Judge’s order. Nor was it in any way in breach of natural justice - at a case management discussion there are limits to the extent to which an employment judge is required to explore in detail the case of each party. The order for a schedule was good case management, likely to be of benefit to both sides and the Tribunal in due course.
19. However, in my judgment the Employment Judge erred in law in limiting what would be considered at the final hearing to no more than six incidents of direct discrimination and no more than three incidents of victimisation. The claim form on its face appears to encompass more than six incidents of direct discrimination and more than three incidents of victimisation. Moreover incidents of victimisation and discrimination may overlap; there is not necessarily any watertight compartment between them. There is no power to require a claimant in effect to self-select which of a number of complaints, all encompassed within a claim form, he will pursue at the final hearing. This part of the Employment Judge’s order must be deleted.
20. I have said that, once issues are identified, there may need sometimes to be further case management along Hendricks lines. Speaking for myself, I doubt whether this case is so complex that a great deal of further case management will be required, once the issues are identified. If it is, either party may apply for a further case management discussion.”
(1) The ET has a broad discretion to manage cases justly, having regard to the overriding objective. It can expect the parties to assist it in that exercise, having regard to their obligation under the overriding objective.
(2) A discrimination case may well involve a large number of allegations, pursued as different legal claims under different statutory provisions, and concerning events over a long period of time, perhaps involving a number of different people. The starting point for the ET must be to identify precisely what claims are made and on what basis; once that is done, it is possible to identify what is in issue. In this regard, the ET will be assisted by a list of issues - preferably drawn up and agreed by the parties, although it may be necessary to complete this exercise at a case management hearing.
(3) There will be some cases - albeit rarely discrimination cases, involving disputes of fact - where it will be appropriate for the ET to consider striking out claims that can properly be said to have no reasonable prospect of success (see Rule 37 of the ET Rules). Save in such cases, however, the claims will stand to be determined after a Full Merits Hearing on the evidence; it is not open to the ET to otherwise limit the claims a complainant can pursue - that would be to restrict her access to justice and to potentially deny an effective remedy in a case of unlawful discrimination.
(4) That said there may be cases where it will be possible to separate out a sample of complaints or issues, such that these might usefully be heard in advance of the remaining allegations. Where that would be an appropriate course, it would be hoped that the parties (consistent with their obligation under the overriding obligation) would assist the ET by identifying and agreeing the complaints to be taken forward but, even if there were no such agreement, the ET would not be prevented from so directing, if that could properly be said to provide for the just determination of the particular case.
(5) Allowing that an ET has such a power does not, however, suggest that this is a course that should be adopted, save in those cases where it is clear this would not endanger the just determination of the case - something that might be difficult for the ET to assess at a preliminary stage.
(6) And this leads into the real problem with attempts to case manage discrimination claims in this way: in many such cases, it is necessary to consider the entire picture before any conclusion can be drawn as to whether, or not, there has been unlawful discrimination in respect of any particular allegation. There is an obvious temptation in directing the complainant to select her ten best points; no doubt, hoping that the determination of those matters will enable the parties to reach agreement in respect of the allegations that remain. In many discrimination cases, however, this will not be consistent with the just determination of the claims made: the ET will have to consider the complete picture if it is to fairly answer the question whether there has or has not been unlawful discrimination on the relevant protected grounds.
(7) Moreover, the separate determination of selected allegations or issues may not be the proportionate course in a particular case; careful regard would need to be had as to whether it will really avoid delay and save expense in those proceedings.
The Current Case
29. With those observations in mind, I turn to the specific grounds of this appeal.