EMPLOYMENT APPEAL TRIBUNAL
FLEETBANK HOUSE, 2-6 SALISBURY SQUARE, LONDON, EC4Y 8JX
At the Tribunal
Judgment handed down on 8 March 2013
Before
THE HONOURABLE MR JUSTICE UNDERHILL
(SITTING ALONE)
MR S NORRIS, MR M HEARN & MR L ROWSON APPELLANTS
LONDON FIRE AND EMERGENCY PLANNING AUTHORITY RESPONDENT
Transcript of Proceedings
JUDGMENT
APPEARANCES
For the Appellants |
MR OLIVER SEGAL (One of Her Majesty’s Counsel) Instructed by: Thompsons 22-24 Worple Road Wimbledon London SW19 4DD |
For the Respondent |
MR JOHN CAVANAGH (One of Her Majesty’s Counsel) Instructed by: Legal and Democratic Services London Fire and Emergency Planning Authority 169 Union Street London SE1 0LL |
SUMMARY
UNLAWFUL DEDUCTION FROM WAGES – Industrial action
Firefighter objects to being asked to “act up” as watch manager but continues to do so under protest – Eventually refuses to do so in the context of official industrial action being taken by colleagues, where refusal to act up forms part of the action called by the Union; but continues to refuse on an individual basis following the conclusion of the action – Employer makes deductions in response to that refusal – Employee claims for unlawful deductions under Part II of Employment Rights Act 1996 – Tribunal holds that claim barred by section 14 (5) because the deduction was made on account of his having taken part in industrial action, being a continuation of the earlier official action
HELD, allowing the appeal, that on the Tribunal’s findings of fact the employee’s refusal to act up following the conclusion of the official action could not be regarded as a mere continuation of that action but constituted simply an individual refusal to undertake a task which he believed not to be required of him by the contract, and that accordingly the Claimant could not be regarded as “taking part in industrial action” since (a) he was not taking action with a view to furthering any ulterior object and (b) he was acting on his own and not in concert with any other workers – Bowater Containers Ltd v Blake (EAT/552/81) followed; Lewis and Britton v E Mason & Sons [1994] IRLR 4 not followed
THE HONOURABLE MR JUSTICE UNDERHILL
INTRODUCTION
“Section 13 [being the principal operative section in Part II] does not apply to a deduction from a worker’s wages made by his employer where the worker has taken part in a strike or other industrial action and the deduction is made by the employer on account of the worker’s having taken part in that strike or other action.”
THE BASIC FACTS
THE APPELLANTS’ CASE
10. Mr Norris in his witness statement put his case as follows:
“In 2009, I became aware of the fact that the shift patterns we had been undertaking were likely to be changed. For some time I had become frustrated with having to carry out duties at stations other than my own and had considered whether or not to relinquish my star attribute. However, once I heard that the shifts may change I worried that I would be sent to a station on the other side of London from my home, and that I may be there late if the new shifts allowed for it. It was because of this that I finally decided to notify the Respondent that I no longer wished to hold my star qualification.”
He said that he wrote to the Authority on 7 September 2009 purporting to relinquish his star and that he re-affirmed his position in e-mails dated 19 and 23 September. There was in fact industrial action in progress at the time (different from the action with which we are concerned, although apparently the issues “included the CM*s”); but, he says,
“I felt that the issue of the * qualification was personal to me, and was not simply a part of any action by the [Union].”
However, the Authority disputed his right to relinquish starred status, and despite his having taken the position that he did in the correspondence referred to above – and, it appears, though this is not referred to in his statement, having raised a formal grievance – Mr Norris did not in fact refuse to act up at any time up to the start of the 2010 action: his first refusal was in fact in early October. He says that he made it clear to the Authority during this period that he was continuing to act to up “under duress”, and only because he was not clear what the sanction might be if he refused and was worried that he might be dismissed. The statement continues:
“Eventually, in October 2010 I refused to act up. By this time, I felt matters had gone on too long and the issue in relation to the CM* had become very personal. Further changes were being made to our contracts and I simply felt that I had had enough of the Respondent’s high handed approach. I also believed that I would not be dismissed for my actions in light of the fact that a friend of mine had also refused to act up and remained employed. I felt that, if he could stand up for what he believed in, I should also do the same, and support what both he and I believed to be the correct and fair position. Once I refused to act up, I was read a script by my station manager which stated that I would suffer a 20% deduction in my salary if I continued to refuse to act up. In light of the fact that I was no longer scared for my job, and the matter was by then of such importance to me, I reiterated my stance and have continued to refuse to act up to date.”
Mr Norris concludes:
“Although I have been aware of the industrial action undertaken by the [Union] during my time as a [crew manager], the action taken by them has not influenced my wish to relinquish my * or caused me to do so in any way.”
“JC So you were acting under protest in 2010?
SN Yes, but when became [clear] sanction was a 20% deduction, I was happy to take this.
JC But coincided with time of industrial action
SN I was back from leave.
JC Part of the same industrial action.
SN Could say part of industrial action but if you look back, you can see that since 2009 I felt I did not need star attribute.”
(I have inserted the word in square brackets to bring out what is clearly the intended sense.) That appears in the note of the Authority’s solicitors in slightly more condensed form as follows:
“JC So in 2010, you were acting up under protest, and the only time that you refused to act up was when your Union told you to refuse to act up?
SN I suppose so, you could say that it was part of the industrial action.”
The substance of the two notes is the same, namely that for the whole of 2010 until the start of the official action Mr Norris was continuing to act up, albeit under protest, and that he only started to refuse when the official action started. Mr Cavanagh then turned to the position following the conclusion of the official action. There was the following exchange, according to the Appellants’ note:
“JC Again in January you suffered deductions.
SN Yes – no out duty for me until this January date. Outside of industrial action.
JC Reason for you refusing to act up = dispute regarding whether CM* obliged to act up.
SN Yes.
JC Only pressure you can put on Brigade is to hold out.
SN Yes until someone sees sense that it is not contractual.”
That appears in the Authority’s solicitors’ note as follows:
“JC … So the reason you were refused to act up was because?
SN It was because of the dispute and until someone saw sense, to say that acting up was not contractual.”
The difference between the two notes is that in the former the characterisation of the reason for refusing to act up as a dispute about the obligation to do so comes from Mr Cavanagh, whereas in the latter it is volunteered by Mr Norris. I must take the former as more accurate: it is clear that the Authority’s note-taker employs rather more condensation than the Appellants’.
THE TRIBUNAL’S REASONS
“41. That leaves the 3 Claimants who continued to refuse management’s instructions after the official industrial dispute had been resolved. I only heard evidence in relation to one of them, SN (para 15 findings). It is now common ground that the refusal of [CM*s] to act up during the dispute was on account of industrial action. The question I have to consider is whether the status of SN’s continued refusal changed by virtue of the official action having ceased or whether he continued the action.
42. The body of case law on the definition of industrial action suggests that there is a requirement for employees to be acting in concert. In Seaboard World Airlines Inc v Transport and General Workers Union and Ors [1973] ICR 458, NIRC, industrial action was defined as concerted action which is taken in order to put pressure on an employer in an industrial context. A similar definition was applied by Lord Templeman in Miles v Wakefield above. However, in the case of Lewis and Britton v E Mason and Sons [1994] IRLR 4, the EAT held that the question of whether an employee is taking part in industrial action is a question of fact alone and it was open to the tribunal to find that a single employee acting alone could be involved in industrial action where the conduct was designed to coerce the employer to improve existing terms and conditions of employment.
43. There was no evidence to suggest that SN was acting in concert with others and that has not been the case put forward by the Respondent. The question therefore is whether the lone actions of SN, which he contends are personal to him, in continuing to refuse to act up constituted industrial action. The commencement of SN’s refusal to act up coincided with the commencement of the official dispute. That dispute was over proposed changes to shift patterns and other efficiencies and the action short of a strike was, according to the evidence of [a witness for the Union], to put pressure on the Respondent to reach a deal that members could live with in relation to shift patterns.
44. During the period of the collective dispute, SN’s personal reasons for refusing to act up were irrelevant. However they are relevant in deciding whether his continued refusal to act up is a continuation of that dispute.
45. At paragraph 4 of his witness statement, SN states that he decided to relinquish his CM* once he heard that the shifts may change as he was worried that under the new shift he would be sent to a station on the other side of London from his home, thereby resulting in him working late. As we know, the Respondent refused to grant that request and SN has remained in dispute with the Respondent over this issue. That dispute, like the collective dispute, is about shift patterns. I am therefore satisfied that SN’s refusal to act up was a continuation of one of the collective issues and that his actions were designed to coerce the Respondent into improving his existing terms and conditions of employment, i.e. by allowing him to relinquish his CM*. It follows from this that SN was taking part in industrial action.
46. In the absence of evidence to the contrary, I reach the same conclusion in relation to Matthew Hearne and Luke Rowson.”
“On 7 September 2009, Steve Norris … wrote to the Respondent requesting to relinquish his CM* and to revert to CM. He stated in evidence that he did so for personal reasons. Although at this time the most recent industrial action had not commenced, similar industrial action relating to an earlier dispute was in progress. In fact, SN states in his correspondence at the time that his request was in accordance with “the FBU industrial action”. His request was refused by the Respondent on the basis that he was contractually obliged to act up when requested to do so. SN unsuccessfully raised a grievance about the matter and in the event continued to act up (although he contends that this was under duress because of the fear of dismissal if he refused) until the most recent industrial action commenced, when he refused to do so. Since the conclusion of the dispute, SN has continued to refuse to act up and the Respondent has continued to deduct 20% from his salary. SN says that he does not believe that he is contractually required to act up and that this is the reason for his continued refusal to do so. SN confirmed in evidence that he was a willing participant in the recent Industrial Action and that everybody at his station complied with the union’s instructions relating to the dispute.”
THE BACKGROUND LAW
“‘Strike’ means -
(a) the cessation of work by a body of employed persons acting in combination, or
(b) a concerted refusal, or a refusal under a common understanding, of any number of employed persons to continue to work for an employer in consequence of a dispute,
done as a means of compelling their employer or any employed person or body of employed persons, or to aid other employees in compelling their employer or any employed person or body of employed persons, to accept or not to accept terms or conditions of or affecting employment.”
The same phrase is also used more than once in the Trade Union and Labour Relations (Consolidation) Act 1992 and its predecessors – most obviously in section 238, which limits the rights of employees to claim for unfair dismissal where they were dismissed when taking part in a strike or other industrial action. In this context too it is not defined. Again, there is, at section 246, a definition of “strike” for some purposes: if the definition in the 1996 Act is arguably rather wordy, this might be said to err in the opposite direction, being simply
“any concerted stoppage of work”.
(1) The courts have deliberately forborne from attempting any general definition of “industrial action”, on the basis that whether particular conduct constitutes such action is best left to the experience and good sense of employment tribunals – see in particular Power Packing Casemakers Ltd. v Faust [1983] ICR 292, per Stephenson LJ at p. 300F, approving observations by May J in this Tribunal (p. 300 B-C); and Knowles v Fire Brigades Union [1997] ICR 595, per Neill LJ at p. 604 G-H.
(2) What constitutes industrial action for the purpose of the 1992 Act is a mixed question of fact and law. This was held explicitly by the Court of Appeal in Knowles (above, loc. cit.), after full argument, and the decision plainly supersedes an apparent statement to the contrary by Stephenson LJ in Coates v Modern Methods & Materials Ltd [1982] ICR 764 (see p. 776C), followed (reluctantly) by Browne-Wilkinson P in this Tribunal in Naylor v Orton Smith Ltd [1983] ICR 665.
(3) A refusal to perform a task may constitute industrial action even if there is no contractual obligation to perform it (as in the case of voluntary overtime): see Power Packers (above).
(4) It was established in Coates (above) that a person may be “taking part in” industrial action even if subjectively he or she does not share its objects.
THE APPEAL
(a) She found that because Mr Norris’s wish to relinquish his CM* only arose because acting up would be potentially more onerous in the context of the anticipated new shift patterns (see the first passage quoted from his witness statement at para. 10 above) it followed that his “dispute” about his CM* status was “like the collective dispute, … about shift patterns” and thus that his refusal to act up “was a continuation of one of the collective issues”.
(b) She found that his refusal to act up was “designed to coerce [the Authority] into improving his terms and conditions of employment, i.e. by allowing him to relinquish his CM*”.
“[Counsel for the employees] submitted [that] ... to constitute “industrial action,” in the natural meaning of those words, on the part of an employee, there must be action in breach of his contract of employment. If he merely refuses to do something which he is not contractually bound to do, he cannot be taking part in industrial action. I would agree that if he refuses because he has a private commitment to visit a sick friend, or a personal preference for a football match, he is not taking industrial action. But that is not this case. If he refuses because he and others who refuse with him hope to extract an increase of wages out of his employers because their business will be disrupted if they do not grant it, that continued application of pressure is industrial action in the common sense of the words.”
The essential point being made in that passage is that a refusal to do work which the employee is not contractually bound to do may become industrial action if but only if another element is present. The element identified by Stephenson LJ is the intention to apply pressure on the employer to achieve an ulterior object, i.e. (in that case) the claim for increased wages: he refers a little later to “a refusal used as a bargaining weapon” and, at p. 300G, to an employee taking action “with the object of applying pressure on the employer …”. Notwithstanding the reluctance of the authorities to venture a comprehensive definition of “industrial action”, the element of action being taken in order to apply pressure to further some ulterior aim seems plainly to be present in all cases of industrial action as generally understood. In Tramp Shipping Corpn v Greenwich Marine Inc [1975] ICR 261, Lord Denning MR, at pp. 265-6, quoted an earlier authority (itself deriving from a dictionary definition) defining a strike as “a general concerted refusal by workmen to work in consequence of an alleged grievance” and continued:
“If I may amplify it a little, I think a strike is a concerted stoppage of work by men done with a view to improving their wages or conditions, or giving vent to a grievance or making a protest about something or other, or supporting or sympathising with other workmen in such endeavour. It is distinct from a stoppage which is brought about by an external event such as a bomb scare or by apprehension of danger.”
The passage from the speech of Lord Templeman in Miles v Wakefield which I quote at para. 26 (1) below incorporates the same element (as also does the statutory definition of “strike” in section 235 (5) of the 1996 Act). A mere refusal by an employee to do something which he or she is not obliged to do does not fit that paradigm.
“As to whether one person may be able to be involved in industrial action on his own, we think that he may, and so this was a conclusion which was open to the Tribunal on the facts.”
“We do not consider that Mr. Blake's refusal to go to the rotary section constituted "taking part in ... industrial action". The words "taking part in" suggest some participation with other people or some concerted action and the provisions of Section 62(2) indicate that the action contemplated by the previous sub-section is action by at least two persons. Moreover in our view the ordinary meaning of the words "industrial action" does not include action by one person alone.”
(1) The authorities contain many references, albeit not in contexts where the point was directly in issue, to industrial action being collective in character. To take simply the most authoritative, in Miles v Wakefield Metropolitan District Council [1987] AC 539 (which was in fact referred to by the Judge) Lord Templeman said (at p. 558 F-G):
“… [I]ndustrial action involves a worker, in conjunction with all or some of his fellow workers, declining to work or declining to work efficiently in each case with the object of harming the employer so that the employer will feel obliged to increase wages or improve conditions of work or meet the other requirements put forward by the workers' representatives [emphasis supplied].”
Similar language is used in the various cases on the meaning of “strike” cited in Stroud’s Judicial Dictionary, and in Tramp Shipping (above, loc. cit.): “industrial action” is of course the genus of which “strike” is a species.
(2) The definitions of “strike” quoted at para. 15 above use the terms “in combination” and “concerted”. Again, I accept that these are not directly applicable, but they are indications of normal usage.
(3) The editors of Harvey on Industrial Relations and Employment Law say, at DI 2051, “the essence of industrial action is that it is a collective act”.