EMPLOYMENT APPEAL TRIBUNAL
FLEETBANK HOUSE, 2-6 SALISBURY SQUARE, LONDON EC4Y 8JX
At the Tribunal
Judgment handed down on 27 January 2012
Before
THE HONOURABLE MR JUSTICE UNDERHILL (PRESIDENT)
(SITTING ALONE)
THE PARTNERS OF HOARE LEA CONSULTING ENGINEERS RESPONDENTS
Transcript of Proceedings
JUDGMENT
APPEARANCES
(of Counsel) Instructed through the Bar Pro Bono Unit |
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(of Counsel) Instructed by: Lewis Silkin LLP 5 Chancery Lane Clifford’s Inn London EC4R 1BE |
SUMMARY
JURISDICTIONAL POINTS – 2002 Act and Pre-Action Requirements
Claims under the Race Relations Act 1976 – Judge wrong to hold that employee had failed to lodge a relevant grievance for the purpose of section 32 of the Employment Act 2002 (dicta of Elias P in Martin v Class Security Installations Ltd that the relevant issue was one of mixed fact and law preferred to decision of Judge Burke QC in in Commotion Limited v Rutty); but correct to hold that the relevant claims were nevertheless out of time since the Claimant did not satisfy the conditions for an extension of time under regulation 15 of the Employment Act 2002 (Dispute Resolution) Regulations 2004 in relation to either his complaint about his dismissal or his “non-dismissal” complaints – As regards the former, Towergate London Market Ltd v Harris distinguished – As regards the latter, held that the regime for extending time under regulation 15 did not permit a claimant to rely on a “dismissal complaint” held that the Appellant could not rely on his dismissal, in respect of which the Tribunal had no jurisdiction, as the final term of a “an act continuing over a period”
THE HONOURABLE MR JUSTICE UNDERHILL (PRESIDENT)
INTRODUCTION
(1) He completed both section 5 of the standard form, which relates to a claim of unfair dismissal, and section 6, which relates to a claim of discrimination: so far as the latter is concerned, he ticked the box for “race”.
(2) The claim of unfair dismissal was expressed as follows:
“My unfair dismissal is a culmination of months of racial discrimination, breach of my human right, breach of the duty of care, breach of the equal opportunities policy, miscarriage of justice. All these were evidenced by months of harassment, bullying, victimisation, abuse, intimidation, humiliation, offensive slang terminology, mockery, discouragement, exaggeration of alleged faults and traumatic stress which I suffered at Hoare Lea Poole. These incidents took place from 06/07/08 to 06/03/09.”
(3) As for the discrimination claim, section 6.2 of the form asks the claimant to “describe the incidents which you believe amounted to discrimination, the dates of these incidents and the people involved”. The Appellant filled in this section at considerable length, over several pages. The structure consists of a chronological narrative, though with some comments interspersed. It describes, at paras. 2-12, a number of specific incidents and communications between himself and a supervisor called Ian Billington in which, in short, Mr Billington is said to have repeatedly criticised the standard of his work in a bullying and humiliating manner. At para. 13 he describes how a new supervisor, Mr Paul Cornwell, was appointed on 23 December 2008 and also behaved in a bullying and intimidatory manner. At para. 14 he begins to describe an incident on 5 January 2009 when he says Mr Cornwell rejected a piece of his work in a peculiarly offensive manner, but the page ends in mid-sentence. The Respondents in their ET3 drew attention to the fact that one or more pages appeared to be missing, but the Appellant did not then (and has not at any date subsequently) supplied any further pages or offered any comment or explanation.
(4) Although section 6 of the claim form says nothing about the decision to dismiss the Appellant, it is accepted before me that the form has to be read as a whole and that, having regard to what is said in section 5, the Appellant should be understood to have been seeking to raise a claim of discriminatory dismissal, distinct from any claim of unfair dismissal, notwithstanding that that allegation is made in the wrong section of the form.
I should say that none of the allegations made against Mr Billington or Mr Cornwell involves any kind of overtly racist behaviour or language. Rather, what the Appellant describes is a number of incidents of what he perceives as unreasonable and humiliating behaviour, which is not expressly said to be racially motivated. There would in fact be nothing to indicate that what was alleged was race discrimination save the ticking of the “race” box in section 6.1 (and, insofar as they are to be read together, the use of the phrase “racial discrimination” in section 5).
(1) SECTION 32 (2)
“An employee shall not present a complaint to an employment tribunal under a jurisdiction to which this section applies if –
(a) it concerns a matter in relation to which the requirement in paragraph 6 or 9 of the Schedule 2 applies, and
(b) the requirement has not been complied with.”
“Neither of the grievance procedures apply where the grievance is that the employer has dismissed or is contemplating dismissing the employee.”
Thus, as both parties accept, it is necessary to distinguish between the Appellant’s complaint that his dismissal constituted an act of racial discrimination (see para. 2 (4) above) and the remainder of his complaints of discrimination as set out in section 6 of the claim form (see para. 2 (3) above): section 32 (2) applies to the latter but not the former.
“The employee must set out the grievance in writing and send the statement or a copy of it to the employer.”
“MY APPEAL AGAINST UNFAIR DISMISSAL AND REDUNDANCY BY HOARE LEA POOLE
I am writing to appeal against the unfair dismissal and redundancy by Hoare Lea Poole. I outline the following reasons for my appeal:
1. The selection procedure was unfair and did not follow reasonable procedures as set out in the ACAS (Advisory, Conciliation and Arbitration Services) Code of Conduct.
2. Hoare Lea Poole failed to implement the reasonable suggestions and responses regarding alternatives to redundancy which I presented during the consultation meetings.
3. Unlawful discrimination on grounds of race.
4. Unlawful discrimination on grounds of my designation as a Graduate Electrical Engineer and bad reference from my Supervisor.
5. Hoare Lea Poole failed to stop the racial discrimination, victimisation, abuse and traumatic stress which I continuously faced from my Supervisor Paul Cornwell.
Thanks for your anticipated cooperation and I look forward to your prompt response.”
He received no reply to that letter: to anticipate, it was the Respondents’ case that they had never received it, and indeed they put in issue whether it had been sent. He wrote again on 18 June. That letter begins as follows:
“RE: MY LETTER OF APPEAL AGAINST UNFAIR DISMISSAL AND REDUNDANCY BY HOARE LEA POOLE
With reference to my previous letter of Appeal dated 31/05/09, I have not received any response from you. I have received further instructions from my Solicitors and the Employment Tribunal to send you a reminder before taking this case to further. In my previous letter, I appealed against the decision of Hoare Lea Poole to select me for redundancy and I outlined the following reasons for my appeal: …”
The Appellant then repeats, in identical terms, points 1-5 from his earlier letter. The letter concludes:
“I have documented evidences to substantiate my claims and I have received legal advice on the negative impact which this case will have on Hoare Lea’s profile in UK and overseas and this is the reason why I am sending this reminder before further proceedings to the highest levels. I am open to dialogue so that we can resolve this case amicably at this stage.”
That letter was unquestionably received, and it was in response to it that the Respondents held the appeal meeting on 22 July.
11. The Judge’s decision on that issue appears at paragraphs 6.18–6.21 of the Reasons as follows:
“6.18 I now consider whether the letter of 31 May 2009 could be considered a grievance. It could have simply been mislabelled. The contents would certainly not have been out of place in a grievance letter. However, it was treated as an appeal letter by the Respondent and the Claimant did not demur from that nor did he complain that his grievances were not heard. Giving the Claimant the benefit of the doubt I assume that the letter was a grievance. To satisfy the requirements of S32 the grievance simply has to be sent. There is no requirement that it has to be received.
6.19 I now consider the contents of the letter of 31 May 2009. Step 1 of the standard grievance procedure requires that “The employee must set out the grievance in writing and send the statement or a copy of it to the employer”. A grievance is defined in Regulation 2(1) of the Employment Act 2002 (Dispute Resolution) Regulations 2004 as “a complaint by an employee about action which his employer has taken or is contemplating taking in relation to him”. S32(2) Employment Act 2002 makes plain that the complaint to the employer must be essentially the same complaint as that subsequently advanced before the Tribunal. In Canary Wharf it is was held that the statute will be fairly met if the employers, on a fair reading of the grievance and having regard to the particular context in which it is made, can be expected to appreciate the relevant complaint that is being raised. If the statement cannot be read even in a non-technical and unsophisticated way as raising the grievance the subject matter of the complaint then the letter does not satisfy S32 and the Tribunal cannot hear the complaint. There is no doubt whatsoever that the matters raised in the Claimant’s ET1 could not in any way be inferred from either the Claimant’s letter of 31 May 2009 of his letter of 18 June 2009. The allegations in the Discrimination section of the ET1 barely raise discrimination at all. His allegations are:
6.19.1 That his employment was confirmed following a probationary period.
6.19.2 He had regular meetings with his training supervisor, Mr Billington who bullied, intimidated and humiliated him.
6.19.3 While his work was criticised from time to time he won an award at a graduate engineers conference.
6.19.4 His training supervisor changed and became Mr Cornwell. He was asked to perform some work over Christmas and that work was criticised by Mr Cornwell.
6.19.5 The Claimant was humiliated by his new training supervisor on front of colleagues.
6.20 The letter of 31 May 2009 stated as regards discrimination:
6.20.1 Unlawful discrimination on the grounds of Race.
6.20.2 Unlawful discrimination on grounds of my designation as a graduate electrical engineer and bad reference from my supervisor.
6.20.3 Hoare Lea Poole failed to stop the racial discrimination, victimisation, abuse and traumatic stress which I continually faced with my supervisor Paul Cornwell.
6.21 For the reason that he Respondent, on reading the Claimant’s letter of 31 May 2009 could not, on a fair reading of the grievance, and having regard to the particular context in which it is made, be expected to appreciate the relevant complaint that is being raised, the letter does not satisfy the requirements of S32 Employment Act 2002.”
14. I turn therefore to the second element in the Judge’s reasoning. I start with a preliminary point. Mr Mehrzad submitted that her conclusion could only be overturned on appeal if it were held to be perverse. He relied on a passage in the judgment of this Tribunal in Commotion Limited v Rutty [2006] IRLR 171, where Judge Burke QC recited, with apparent approval, the submission of counsel that “whether a document does constitute the presentation of a grievance or not is a question of fact” (para. 31, at p. 176). However, in Martin v Class Security Installations Ltd (UKEAT/0188/06) Elias P doubted whether that was the correct approach, describing the question as “not … entirely a question of fact but one at least of mixed fact and law” (see para. 16). I respectfully agree. I think that it is for me to consider the proper construction of the letters for myself.
15. Taking that approach, I think, with respect to her, that the Judge was wrong. Once it is accepted that point 5 in the letter is to be understood as raising a complaint about past incidents of discrimination, I do not think it matters that the Appellant does not describe those incidents in the same degree of detail as in the claim form. It must be borne in mind that all that is required under step 1 is that the employee should indicate the nature of the complaint: further detail – in the statutory language, the “basis” for the complaint – can be supplied at a later stage. In a well-known passage in the judgment in Shergold v Fieldway Medical Centre [2006] ICR 304 Burton P said, at para. 36 (p. 315G), that the need for the complaint raised in the grievance to relate to the subsequent claim
“… does not begin to mean that the wording of the simple grievance in writing required under paragraph 6 and the likely much fuller exposition of the case set out in proceedings must be anywhere near identical … .”
It is clear that the complaints against Mr Cornwell referred to in very general terms at point 5 in the letter of 31 May are the same as those raised in the claim form. It is true that there is no reference to the complaints about Mr Billington, but point 3 in the letter makes a general allegation of “racial discrimination”, and in my view the omission of even an important particular of this kind is not sufficient to make the grievance and the subsequent pleaded case non-corresponding.
LIMITATION
19. As for (ii), regulation 15 reads as follows:
“(1) Where a complaint is presented to an employment tribunal under a jurisdiction listed in Schedule 3 or 4 and -
(a) either of the dismissal and disciplinary procedures is the applicable statutory procedure and the circumstances specified in paragraph (2) apply; or
(b) either of the grievance procedures is the applicable statutory procedure and the circumstances specified in paragraph (3) apply;
the normal time limit for presenting the complaint is extended for a period of three months beginning with the day after the day on which it would otherwise have expired.
(2) The circumstances referred to in paragraph (1)(a) are that the employee presents a complaint to the tribunal after the expiry of the normal time limit for presenting the complaint but had reasonable grounds for believing, when that time limit expired, that a dismissal or disciplinary procedure, whether statutory or otherwise …, was being followed in respect of matters that consisted of or included the substance of the tribunal complaint.
(3) The circumstances referred to in paragraph (1)(b) are that the employee presents a complaint to the tribunal—
(a) within the normal time limit for presenting the complaint but in circumstances in which section 32(2) or (3) of the 2002 Act does not permit him to do so; or
(b) after the expiry of the normal time limit for presenting the complaint, having complied with paragraph 6 or 9 of Schedule 2 in relation to his grievance within that normal time limit.”
It will be seen that the provisions work differently depending on whether the complaint in question attracts the operation of the dismissal and disciplinary procedures on the one hand or the grievance procedures on the other. That being so, I need to consider separately the dismissal and non-dismissal complaints.
(a) THE DISMISSAL COMPLAINT
“I now consider whether the Claimant could have reasonably considered that a disciplinary process was continuing at the time he lodged his appeal on 31 May 2009. It seemed to me that the Claimant could not have reasonably considered a disciplinary process was continuing. He had been given 5 days to appeal. He was appealing some 10 weeks after his dismissal. Further, he complained to the Respondent after the date for lodging his complaint that they were not responding to his appeal and that the Respondent had not complied with the statutory process. The Claimant stated he had no idea what the Respondents was doing in that time with regard to his letter of 31 May 2009. It seems to me, therefore, that the Claimant is not entitled to an extension pursuant to Regulation 15 his not reasonably being of the belief that the Respondent were pursuing a disciplinary procedure.”
21. Mr Halliday contended that that decision was perverse and that the only conclusion possible on the facts was that it was reasonable for the Appellant to believe that a dismissal process was being followed. He said that the case was indistinguishable from Towergate London Market Ltd v Harris [2008] ICR 1200, in which the Court of Appeal had held that an employment tribunal had been wrong not to apply regulation 15 (1) (a) in what were, he submitted, very similar circumstances.
(b) THE NON-DISMISSAL COMPLAINTS
26. On that basis the claim was of course presented outside the primary time limit. As I have said, the only route by which jurisdiction could be established is under the terms of regulation 15, and specifically limb (b) of para. (1) and para. (3). If the last act complained of was indeed on 5 January 2009 those provisions would not assist the Appellant, since he would have had to have lodged his grievance within three months of that date, i.e. by 5 April. But it was his case that the complaints in the ET1 were of an “act extending over a period” within the meaning of section 68 (7) (b) as interpreted in Metropolitan Police Commissioner v Hendricks [2003] ICR 530 (I will use the phrase “continuing act” as a shorthand), and that that period continued up to his dismissal on 5 March. Mr Halliday put it before me in alternative ways: either (a) that act of dismissal should be regarded as the final element in a continuing act; or (b) that, irrespective of the act of dismissal, the ET1 should be read as alleging a continuing act, in the sense of a continuing state of affairs, which came to an end only when the employment did. He accepted that there was an issue as to whether such acts did indeed constitute a continuing act; but he said that that issue could only fairly be decided at the full hearing, as is the usual practice following Hendricks. If, therefore, it was necessary, at least for the time being, to proceed on the basis that there was or might be a continuing act up to 5 March, the Appellant would be entitled to take advantage of regulation 15 (1) (b) if he had lodged a grievance before 4 June. It was accordingly crucial to establish whether the Appellant had in fact sent the letter of 31 May, and the case would have to be remitted to the Judge for a finding on that question.
CONCLUSION
31. I dismiss the appeal on the basis that the Judge was right to hold that the Appellant’s claims were out of time. It is a pity that the result of the appeal should depend on the technicalities of the 2004 Regulations. But I am bound to observe that I can see no real injustice in the outcome. While I need not doubt the sincerity of the Appellant’s belief that he was unfairly treated by Mr Cornwell and Mr Billington, the case that that treatment was on racial grounds depends, as noted above, on bare assertion, and the viability of a claim of racial discrimination must be doubtful. Further, no such allegation was made until, at earliest, 31 May 2009; and no claim was presented in the Tribunal until August 2009, 5½ months after the Appellant’s dismissal and over a year after the first of the acts of which he complains – in circumstances where no “just and equitable” extension was available.