EMPLOYMENT APPEAL TRIBUNAL
58 VICTORIA EMBANKMENT, LONDON EC4Y 0DS
At the Tribunal
Before
MR K EDMONDSON JP
CLEVELAND POLICE AUTHORITY RESPONDENT
Transcript of Proceedings
JUDGMENT
APPEARANCES
(Representative) |
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(of Counsel) Instructed by: Cleveland Police Authority Legal Services Police Headquarters P O Box 70 Middlesbrough TS8 9EH |
SUMMARY
PRACTICE AND PROCEDURE – Perversity
The Tribunal decided key issues, relating to the Claimant’s reasons for resigning from a job in December 2007, on the basis that there were no entries in medical records reflecting her case that she was suffering from work-related stress at that time. This was a mistaken finding or assumption on the part of the Tribunal, which in this respect placed upon a medical report commissioned to deal with different issues a weight which it could not bear. There were in fact important contemporaneous entries in the Claimant’s records reflecting her case that she was suffering from work related stress. The Tribunal could not legitimately assume the contrary without raising the matter with the witnesses. Appeal allowed. Case remitted.
HIS HONOUR JUDGE RICHARDSON
The factual background
8. The Claimant’s resignation letter to Barclaycard contained the following passage:
“Please accept this letter as my resignation from Barclaycard with immediate effect.
I am very grateful for the opportunity to have worked within Barclaycard and have met some lovely people during my time. However, prior to starting my employment I had faced difficulties with my previous employer through no fault of my own, a matter which I am pursuing through the courts. This situation has placed me under immense stress and is making it difficult for me to remain at Barclaycard in my role as a fulltime member of staff. I regard it unfair on Barclaycard if I was to stay and have to take time off due to stress, which is the case at the moment hence my resignation. I am taking my doctors advice to reduce the amount of pressure on myself at the current time.”
The Tribunal proceedings and hearing
12. The remedies hearing took place on 2 and 3 February 2010.
“17.1 Mrs Francis has a moderate depressive disorder with anxiety symptoms. This illness began in April 2007 and she has continued on anti depressants since then. She has an associated adjustment disorder precipitated by leaving work. I would attribute these conditions entirely to problems she experienced at work with Cleveland Police.
17.2 Mrs Francis will not be as competent at work while she is anxious and depressed. Her symptoms are controlled to some extent by drug treatment but she is not yet in full remission. It is unlikely she will ever be able to return to her former Police work because of her loss of trust and the distress she suffered at the hands of her colleagues and superiors in the Police in the past. She has decided to work for herself in the future and is currently setting up her own talent agency.
17.3 The prognosis for long term recovery is dependent on the precipitance and personality. Mrs Francis has a vulnerability to anxiety and distress but despite this she has shown herself to be a resourceful and determined individual with considerable personality strengths. This in conjunction with the remainder of work related stress suggests a good prognosis. The natural course for her anxiety and depression should be gradual improvement in symptoms. However the Tribunal and proceedings are an ongoing stresser and will serve to prolong her psychiatric illness.
17.4 Mrs Francis has coeliac disease which is not responsive to diet and has caused osteoporosis. She also had severe symptoms of chronic fatigue for some years. It will be up to experts in the field of physical medicine to determine if these physical problems will have an adverse effect on her continuing employability.”
“13. At the time, I thought that I had applied for a customer service role at Barclaycard, certainly that was the job title for the position advertised. In fact, it actually turned out to be a sales role. Frantic at the inactions of CPA, I reached the point where I realised that I had no alternative but to resign from Cleveland Police and secure employment anywhere else.
…
15. I had serious misgivings about working for Barclaycard almost right from the start, but it was the only job that had been offered to me as an alternative to a return to PNC. The position was very different to my former job. It was a hard sales role where you are expected to sell a product on every call with the team leaders pushing like mad. I was very upset by the loss of my employment with Cleveland Police and I think I had underestimated the effects that had on me and I realised that utter desperation had panicked me into taking a position that was simply not for me.”
The Tribunal’s reasons
“7.1 Based on our findings of fact we concluded that the claimant had left her employment because of choice, it was not a job that the claimant wanted to do. We had not found as the claimant contended that she took the Barclaycard job because she was driven out of the respondent's employment and gave up the Barclaycard job because she was falling ill as a result of her dismissal (the adjustment disorder). The medical evidence did not support the claimant's case. There were inconsistencies in the claimant's evidence which we have referred to in our findings of fact. We were satisfied that the claimant left her job with Barclaycard because she was unhappy with the job, because it was not what she wanted to do. She would have known what the job entailed before she started the job, during the training process and while she was doing the job. She had no period of absence in the three months that she worked for Barclaycard, during that time she had taken a day off for filming purposes and it had always been the claimant's desire to pursue a career in the arts and media business as evidenced by the number of applications she had made in that line of work before her resignation and subsequently. In light of the decision in GAB Robins (UK) Limited v Triggs (2008) ICR529 the tribunal has to differentiate between losses arising out of the pre dismissal repudiatory conduct and the losses following from the dismissal (see paragraphs 34, 37 and 39 of the Judgment) as it is only the latter that can be compensated in accordance with section 123 of the ERA 1996. There was no medical evidence to support the claimant's case that she gave up the Barclaycard job as a result of the adjustment disorder relating to her dismissal. In her letter of resignation from Barclays she makes reference to difficulties with her previous employers prior to starting her employment but makes no references to difficulties related to the dismissal itself. Significantly the claimant had not referred this employment and the circumstances of her leaving to Dr Dunleavy which we would have expected, if she and in turn he were to associate it with the dismissal as part of the issues covered in his report. In all the circumstances we had found that the claimant's employment with Barclaycard had ended because she did not want to do that type of work that was her choice.
7.2 In those circumstances the claimant's losses after 17 December are not losses arising on dismissal insofar as they were attributable to action taken by the employer, and therefore the claimant's employment with Barclaycard which ended by choice on 17 December puts an end to the losses arising from the termination of her employment with the respondent. In so concluding we were applying the guidance in Dench and were not treating the consequences of unfair dismissal as ceasing automatically when the Barclaycard job supervened but were considering whether the loss thereafter was in consequence of the dismissal. We concluded it was not, but was in consequence of the claimant's choice with a view to working in another career in Arts and Media. We also took into account the claimant's incapacity to work after 19th December and the extent to which the adjustment disorder precipitated by the dismissal was a factor. The report of Dr Dunleavy at paragraph 17.3 refers to a good prognosis with "the removal of work related stressors" and refers to the tribunal proceedings as the ongoing stressor which will prolong her psychiatric illness. These were not losses attributable to the dismissal. Having concluded so on issues 1 and 2 it was not necessary for the Tribunal to consider issues 3, 4, 5 and 6, 7 and 8 on the list of agreed issues.”
“2.14 A further explanation for taking the Barclaycard job given in the claimant’s witness statement was that she ‘panicked’. If that was the case we would have expected to see some evidence regarding when the job was offered to her, how soon she made the decision to accept the job and further details regarding the circumstances of her acceptance. We did not accept the claimant’s evidence that she panicked into accepting the job with Barclaycard. We found that the claimant left her employment with Barclaycard because she decided that the job was not suitable for her. It was a matter of choice for the claimant. She would have known what the job entailed from the outset and had managed to do the job for three months and could have continued in that job until she had secured other employment if she had wished.”
24. The Tribunal, after referring to Dr Dunleavy’s report, continued:
“2.18 In his report Dr Dunleavy goes through the claimant's background health, the history of her work with Cleveland Police, her family history and at paragraph 9, page 5 "the work history". We noted that the claimant did not disclose her period of employment with Barclaycard in that work history. In relation to the relevant extracts from medical records at paragraph 14, page 9 there is an entry on 17 August 2007 which is an extract from a letter to the GP and then there is an entry for 28 February 2008 which is a letter to the GP from Dr Garner, Psychiatrist. There is no reference to any visits to the GP or reference to the medical reasons why the claimant left her job at Barclaycard. We would have expected some kind of entry to be made as given the claimant’s evidence that she left as a result of the 'stress issue' and for it to be disclosed in the medical records and for some comment to have been made by the claimant about this given the issues that Dr Dunleavy was considering. This was in our view a glaring omission from the claimant. Dr Dunleavy stated that the claimant was able to undertake the duties associated with setting up a business because she was effectively in control. In respect of the claimant's ability to work at Barclaycard, he stated that the claimant had difficulty in going back to the Police but she could function in another situation.
We considered why the claimant had not disclosed the Barclaycard employment to her medical expert. In our view she was deliberately avoiding discussing this and was hiding information from the medical expert to improve her case with the Tribunal on remedy. We also bore in mind the claimant’s reluctance to provide disclosure of documents or evidence relevant to this issue, either by the documents or by covering this in more detail in her witness statement ie when she was interviewed for the job, when she was offered the post and when she accepted that offer.
2.19 Furthermore, if the stress of her dismissal was the reason she had left her job at Barclaycard we would have expected to have seen some medical records or evidence supporting that position. There was evidence that the claimant had attended her GP to report other matters during her employment and after her employment ended and if the reason for her loss of employment was the stress from her work with the respondent and the stress of the dismissal, we would have expected to see some entry in the medical records to reflect that. The claimant had not had any time off for absences from work due to sickness and had only taken one day off during her employment with Barclaycard for filming purposes. We saw no evidence about the medical position on 19 December 2007. There were no further medical reports or doctors reports confirming what the claimant had told her medical advisers at the time. We would have expected to see some records for this period to corroborate the claimant's case. We were not satisfied that the reason for the claimant leaving the Barclaycard job was stress of her dismissal or the stress experienced during her former employment.
We accepted the claimant's evidence that on the day after her employment ended she applied for and received Invalidity Benefit and she has been in receipt of Invalidity Benefit from 19 December 2007 to the Remedy Hearing. There was no documentation produced regarding this benefit and for what injury it was awarded and it is not covered in the claimants witness statement. This was a substantial period of time the claimant was incapable of working and the Incapacity Benefit payments continued after she set up her business in August 2009 because of the way the benefits operate.”
“2.21 In August 2009, the claimant established her business Kreative Talent Agency recruiting actors and undertaking promotion work. As part of the capital costs claimed the claimant claimed for equipment purchased in December 2008, prior to her resignation. The claimant had pursued an interest in this area for some time and would have left the respondents employment to pursue this career. She would not have remained in employment for 20 years to retirement.”
The medical evidence relating to the Barclaycard period
28. On 4 December 2007 she visited her GP. The GP’s note reads:
“Since work problem has had long standing sleeping problems. Ongoing anxiety. Tolerating the fluoxetine. Some days cannot control crying. Some panic symptoms also. Some obsessive thoughts regarding work problems. Has resigned and now working for Barclays.”
30. On 19 December the GP saw the Claimant again. The GP’s note reads:
“Sleep somewhat better and appetite has improved. Has resigned from job so that is one less stress. Is going to start up her own company. Main stress at the moment is the tribunal.”
Submissions
42. Mr Bourne submits that the threshold for perversity is high, a submission with which we agree. He took us in particular to Yeboah v Crofton [2002] IRLR 634, to which we will now turn.
Conclusions
“... Such an appeal ought only to succeed where an overwhelming case is made out that the employment tribunal reached a decision which no reasonable tribunal, on a proper appreciation of the evidence and the law, would have reached. Even in cases where the Appeal Tribunal has 'grave doubts' about the decision of the Employment Tribunal, it must proceed with 'great care': British Telecommunications plc v Sheridan [1990] IRLR 27 at paragraph 34.
94. Over the years there have been frequent attempts, consistently resisted by the Employment Appeal Tribunal, to present appeals on fact as questions of law. The technique sometimes employed is to trawl through the extended reasons of an employment tribunal, selecting adverse findings of fact on specific issues on which there was a conflict of oral evidence, and alleging, without adequate particulars, supporting material or even proper grounds, that these particular findings of fact are perverse and that therefore the overall decision is perverse. An application is often made to obtain the notes of evidence made by the chairman in the hope of demonstrating that the notes are silent or incomplete on factual points, that the findings of fact were not therefore supported by the evidence and that a question of law accordingly arises for the determination of the Employment Appeal Tribunal.
95. Inevitably, there will from time to time be cases in which an employment tribunal has unfortunately erred by misunderstanding the evidence, leading it to make a crucial finding of fact unsupported by evidence or contrary to uncontradicted evidence. In such cases the appeal will usually succeed. But no appeal on a question of law should be allowed to be turned into a rehearing of parts of the evidence by the Employment Appeal Tribunal.”
55. For these reasons the appeal will be allowed.
56. Both the Claimant and the Respondent are agreed that if the appeal is allowed it should be remitted to the same Tribunal. This is a testament to the fairness of the hearing which the Tribunal gave, on the question of liability and remedies, to both sides. Both sides are confident in the professionalism and fairness of the Tribunal and in its ability to look afresh at the matter in the light of the Appeal Tribunal’s judgment. In these circumstances, having regard to the criteria set out in Sinclair Roche & Temperley v Heard [2004] IRLR 763, the matter will be remitted to the same Tribunal.