At the Tribunal | |
On 20 January 2009 | |
Before
THE HONOURABLE MR JUSTICE UNDERHILL (PRESIDENT)
MR D J JENKINS OBE
MR J MALLENDER
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant | MR ANGUS HALDEN (of Counsel) Instructed by: Messrs Ormerods Solicitors Green Dragon House 64-70 High Street Croydon Surrey CR0 9XN |
For the Respondent | MR TIM KENWARD (of Counsel) Instructed by: Liverpool City Council Legal Services Municipal Buildings Liverpool Merseyside L2 2DH |
SUMMARY
RELIGION OR BELIEF DISCRIMINATION
Social worker dismissed on charges which included inappropriate promotion of his religious beliefs and arranging a visit to his home by a service user in a manner which blurred the distinction between client and friend. Claims for unfair dismissal and religious discrimination.
Tribunal found that evidence did not justify any finding of inappropriate promotion of religious beliefs but that dismissal justified on other charge – Dismissal did not constitute religious discrimination because it was on grounds of inappropriate proselytisation rather than of Appellant's religion as such.
Held:
(1) Tribunal entitled to find dismissal fair on basis of only part of the employer's reasoning; and conclusion on fairness not perverse.
(2) Tribunal entitled to dismiss discrimination claim on the basis that it did – No error in identification of comparator: Shamoon and Ladele relied on.
THE HONOURABLE MR JUSTICE UNDERHILL (PRESIDENT)
INTRODUCTION
THE FACTS
(1) The Unreported Assault
"…informed your manager of a visit made to a service user (JL) 2 months previously. The service user had become agitated and punched you in the chest however, you failed to complete an incident report or report the incident verbally to your managers. You were informed that this … contravened Health and Safety procedures."
(2) Inappropriate Promotion of the Appellant's Religious Beliefs
(3) The Incident of 1st January 2007
"Before working alone with service users outside Trust premises a risk assessment must be undertaken and documented. A risk assessment should be performed prior to starting work with a particular service user and that assessment should also inform future visits."
As noted above, the Appellant had been warned on 18 May 2006 about a visit to a service user which was, according to the supervision notes, "not safe or part of his contract" and which had placed him "in a vulnerable situation". No details of the incident appear from the papers before us, but it is evident that it was regarded by the Council as raising similar issues to the incident of 1st January.
THE DISMISSAL DECISION
"That a disciplinary hearing be convened to consider the allegation that Naphtali Chondol did behave in a manner that reflects gross professional misconduct on the two counts already listed
- Not to work outside normal hours without prior agreement/notice
- Not to promote Christianity."
The Investigating Officer, Ms Shields, commented:
"Naphtali's concept as to the role and function of a social worker seems very blurred. In the process of this investigation, in my interviews with him and with some of the witnesses his role has been questionable, i.e. that of social worker, friend or carer."
"1. You worked outside of normal office hours without prior agreement or consent as you took a service user (OM) to your own home on a bank holiday (i.e. 1st January 2007) without discussion with the MDT or a risk assessment having been conducted and without regard to the Lone Working Policy, potentially placing yourself and members of the public at risk.
2. You promoted Christianity to service users despite being informed and directed by management supervision that this is inappropriate in the social worker role."
"In making a decision in this case, I have listened carefully to all the evidence presented to me. I am satisfied that you have:
- Breached health and safety procedures and potentially placed people at risk.
- Breached lone working procedures.
- Failed to seek appropriate agreement to take OM to your home on 1st January 2007.
- Failed to follow correct procedures in relation to visiting service users outside of your normal working hours.
- Failed to follow correct procedures in relation to the completion of incident reports.
- Failed to follow a reasonable management instruction not to overtly promote your religious beliefs.
- Failed to adhere to a service users care plan.
With regard to the first allegation your managers have expressed their concerns to you and you have failed to follow their instructions and advice to remedy your future actions. As a professional social worker it is reasonable to expect you to understand the importance of complying with management instructions and complying with an individual's care plan.
With regard to the second allegation, while I acknowledge your own religious beliefs and the fact that you feel your religious beliefs have helped you. However, your actions cause me concern because while undoubtedly religious beliefs can potentially be an important factor in an individual's life, this is not the case for everyone. A social worker acting in a professional capacity should not be placing an emphasis on religious beliefs that is out of proportion to a consideration of the many other factors that impinge on an individual's wellbeing. An over emphasis on religion could cause distress to service users who are already in a fragile mental state.
As a qualified professional social worker you should be impartial and objective. I did not hear anything in your evidence presented to indicate that you understood this, despite previous warnings from management, within your supervision meetings. I feel that this lack of insight presents a very serious risk to service users and as such is not acceptable.
Having taken all these factors into account, I am satisfied that your actions amount to gross misconduct in that you have failed to comply with a significant instruction and behave in such a way that constitutes a serious infringement of Health and Safety procedures placing both yourself, service users and members of the public at considerable risk. Furthermore, this represents an irreparable breach of the trust placed in you by the City Council and it is on that basis that it is my decision to dismiss you from your employment with the City Council with immediate effect. The date of your dismissal is 24 May 2007."
THE TRIBUNAL'S REASONS
Religious Discrimination
"It appeared to us that, having accepted that account, Mrs Sloan was not reasonably entitled to conclude that Mr Chondol had committed misconduct at all."
That finding is in truth relevant to the issue of unfair dismissal rather than to that of religious discrimination; and we will return to it in that context. The Tribunal continued:
"However, since she had genuinely taken a different view, and this view had contributed to the decision to dismiss, it followed that he had been treated less favourably and the question for us was whether that less favourable treatment was on the ground of his religion.
19. We remind ourselves what the actual reason for the treatment was: the belief that Mr Chondol had been inappropriately promoting Christianity to service users, even if (as we believed) that was not a reasonable belief. In other words, it was not on the ground of his religion that he received this treatment, rather on the ground that he was improperly foisting it on service users. We were satisfied that Mrs Sloan would have reached the same conclusion and acted in precisely the same way regardless of what religion she had believed was being promoted or indeed what view (religious or otherwise) was being promoted.
20. To put the matter in the language of regulation 29, we did not believe Mr Chondol had proven facts from which we could conclude an unlawful act had been committed. The fact that Mr Chondol was "mistreated" and was a Christian was not enough to shift the burden of proof to the respondent (any more than the fact that he is black would entitle us to require the respondent to deal with a claim of race discrimination). The fact that Christianity was relevant to the grounds for the mistreatment was not sufficient, given our finding that the motivation for Mrs Sloan's behaviour was the promotion of personal views. It follows that his claim of religious discrimination fails."
Unfair Dismissal
"Mr Chondol gave an explanation for his failure to report the incident – in effect that he did not regard it as sufficiently serious. Mrs Sloan was reasonably entitled to take the view that it was misconduct on his part but it certainly would not have amounted to gross misconduct in itself, and nor did we consider it was the main allegation brought against him. That main allegation was his alleged misconduct on 1 January 2007."
"28. It was certainly reasonable for Mrs Sloan to believe that Mr Chondol's actions were inappropriate. He had breached the Council's lone working policy and should not have taken the service user to his home without there having been a risk assessment. There were clearly and reasonably matters of serious concern to the Council.
29. The majority view was that in the light of that concern the Council were reasonably entitled to dismiss Mr Chondol. Mr Chondol had been spoken to previously about such matters, most significantly on 18 May at a supervision meeting. He was taken to task on that occasion for visiting a service user out of working hours. He was told that he had placed himself in a vulnerable situation and was potentially breaching health and safety policy. Furthermore, he was not legally covered regarding risk should an accident have occurred. Serious concerns were expressed about his competency in the understanding and practice of social work.
30. Despite such matters having been highlighted to him, he had demonstrated on 1 January his wholesale inability to understand his responsibilities. This had given rise to a potentially dangerous situation. There was no sign that he was capable of modifying his behaviour and fully understanding and discharging his responsibilities properly. In those circumstances, the Council was reasonably entitled to take the view that he had committed gross misconduct and decide to dispense with his services.
31. Nor did it affect the Council's case that one of the grounds (in relation to the promotion of Christianity) was not the cause of reasonable criticism. Although it is true that all of the matters found against Mr Chondol were taken into account in determining that he had committed gross misconduct, it was clear that the events of 1 January were very much more serious than the other matters. Even if the issue was not expressly canvassed by the Council in these terms, if, on the basis of the evidence before it, the Council would reasonably have been entitled to dismiss, it would be a nonsense if the dismissal was unfair where a peripheral element of the decision making process was open to criticism.
32. The minority judgment (of the Chairman) was otherwise. The principal ground for the decision to dismiss was indeed the events of 1 January but it was clear that Mrs Sloan took the view that Mr Chondol had not misconducted himself on that occasion (in the sense doing anything that he realised was wrong). Rather, in her view he genuinely but mistakenly considered what he was doing was appropriate. In other words, this was not really an issue of conduct but of capability.
33. That lack of capability – an inability to recognise the potential danger in situations such as this – was one that had certainly been pointed out to him at the meeting on May. However, on that occasion no disciplinary action (or more appropriately capability procedure) was instigated. That matter was dealt with by a quiet word at supervision.
34. Ordinarily, the reasonable expectation of an employee whose capability is questioned is that a procedure will be implemented whereby he will be warned that he is liable to be dismissed if his performance does not improve and will be warned that he is liable to be dismissed if his performance does not improve and will be given an opportunity to demonstrate such an improvement over a period of time (and indeed provided with training if appropriate). Clearly, that did not occur in this case. There will certainly be exceptional cases where such an opportunity is inappropriate. Those cases fall into two categories, namely where the potential consequences of the lack of ability are such that the employer cannot take the risk of permitting the employer to remain in post and secondly where the employee has demonstrated a wholly irremediable inability.
35. It is difficult to see how this could be a situation that fell into either category where several months earlier a criticism had been levelled at Mr Chondol for similar matters.
36. In short, the minority decision was that the shortcomings reasonably identified by the Council were not such as to justify dismissal."
THE APPEAL
Religious discrimination
(1) For the purposes of these Regulations, a person ("A") discriminates against another person ("B") if—
(a) on the grounds of the religion or belief of B or of any other person except A (whether or not it is also A's religion or belief) A treats B less favourably than he treats or would treat other persons;
(b) … .
Reg. 3 (3) reads:
A comparison of B's case with that of another person under paragraph (1) must be such that the relevant circumstances in the one case are the same, or not materially different, in the other.
"6.1 The Tribunal constructed the wrong comparator [Reasons Paragraph 19]. The correct comparator is someone known to have been of either no belief or of an unrelated different belief who behaved in the manner complained of, not someone known to be of a similarly protected belief (and equally unreasonably) considered to be committing misconduct because of that belief.
6.2 Given the correct comparator, and the Tribunal's view as to less favourable treatment, the conclusions at [Reasons Paragraphs 18 to 20] are unsustainable.
6.3 The Respondent relied upon a non-existent multi-faith policy in support of its actions."
Unfair Dismissal
"…[E]ven if that were so, it would not be in any way decisive on the question of fairness. The question under s. 98 (4) is whether the employer's action in dismissing the employee was, objectively, reasonable. Thus if, to take the facts here, it was reasonable to dismiss the respondent for the theft of the cigarettes it would not matter that the Appellant might, subjectively, have taken into account not only the relevant circumstances but another circumstance which the Tribunal believe to be irrelevant.
"6.5 The Appellant's failure to report an assault on him was seen by the Tribunal as a matter that properly concerned the Respondent in its second reason for dismissal, albeit a minor one [Reasons Paragraphs 24, 25], notwithstanding its absence from
(i) the Respondent's notice dated 10th January 2007 suspending the Appellant and all subsequent correspondence relating to the allegations the Appellant would be expected to address at the investigation and disciplinary hearings.
(ii) the allegations the Appellant was told at the disciplinary hearing he would be expected to respond to.
6.6 In relying on purported breach of the Respondent's lone working policy as a reasonable cause for concern [Reasons Paragraph 28] in its third reason for dismissal, the Tribunal ignored or overlooked the evidence that the Appellant was neither at work nor expected to be at work at the material time. The Appellant's evidence (which was accepted in its entirety by the Respondent) was that he was not (and had never been) the social worker for the individual concerned, he was not on duty at any material time, he was attending the individual concerned as a member of the public in a private capacity as a friend, and that at all times this was understood and agreed by the person responsible for the individual (his nurse). He was therefore was not in any capacity acting as an employee of the Respondent and was not subject to (and could not have breached) the lone working policy governing employees in the course of their duties, nor could his actions be reasonably compared to a breach of the lone working policy or misconduct by an employee in the course of their employment.
6.7 For similar reasons, the Tribunal expressed a misplaced concern that the Appellant's actions took him outside the legal cover in place for employees in the course of their employment [Reasons Paragraph 29].
6.8 See 6.2 above. The only sustainable view was that of the Employment Judge who (correctly) acknowledged [Reasons Paragraph 32 to 34] that a dismissal for misconduct was not justified.
CONCLUSION