At the Tribunal | |
On 2-3 April 2009 | |
Before
THE HONOURABLE MR JUSTICE UNDERHILL (PRESIDENT)
MRS M McARTHUR BA FCIPD
MR D NORMAN
MR S SANDHU |
APPELLANT |
RESPONDENT | |
1) MR S SANDHU 2) MR H SINGH 3) MR B MATHEW 4) MRS I BEGUM 5) MRS A DHILLON |
APPELLANT |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant | MR ANDREW HOGARTH (one of Her Majesty's Counsel) Instructed by: O. H. Parsons & Partners 3rd Floor Sovereign House 212-224 Shaftesbury Avenue London WC2H 8PR |
For the Respondent | MR JOHN BOWERS (one of Her Majesty's Counsel) Instructed by: Clarkslegal 12 13 Henrietta Street London WC2E 8LH |
SUMMARY
UNFAIR DISMISSAL
Exclusions including worker/jurisdiction
Procedural fairness/automatically unfair dismissal
Reasonableness of dismissal
Six conjoined appeals by employees dismissed during the Gate Gourmet dispute and in respect of whom the Tribunal had found either that they were dismissed while taking part in unofficial industrial action, so that it had no jurisdiction pursuant to s.237 (1) of the Trade Union and Labour Relations (Consolidation) Act 1992, or that the dismissals were fair.
Sandhu
(1) Decision that Claimant, a union official, was dismissed while taking part in industrial action not inconsistent with the previous decision of the Tribunal that the action was unofficial
(2) Employment Judge entitled to decline a review where she was able to correct an error in the Reasons by reference to findings already made
(3) Although Claimant had initially attended the site as a trade union official to assist in resolving the dispute and would not be regarded as taking part in industrial action if that had remained his role, Tribunal entitled to find that he was no longer acting in that capacity at time of dismissal.
Singh
Same point as Sandhu (3) (above).
Mathew
Tribunal entitled to find that procedurally and substantively fair to dismiss employee who employer reasonably believed had been taking part in industrial action when he tried to return to work Observations on application of Employment Act 2002 (Dispute Resolution) Regulations 2004 in such circumstances and the effect of Simmons v. Hoover [1977] ICR 61
Dhillon
Tribunal entitled to find that dismissal without hearing of Claimant who was absent during the industrial action without authorisation or explanation was procedurally and substantially fair: cf. Mathew (above).
Begum
Tribunal entitled to find dismissal of Claimant for two weeks unauthorised and unexplained absence fair despite mishandling of the procedures.
Sehmi
Finding that Claimant was participating in industrial action at moment that he received letter of dismissal meant that Tribunal had no jurisdiction, notwithstanding that he had not been so participating when the letter was sent.
THE HONOURABLE MR JUSTICE UNDERHILL (PRESIDENT)
INTRODUCTION
(1) By a Judgment and Reasons sent to the parties on 13 December 2006, following a preliminary hearing in November, the Tribunal held that those employees who were present in the canteen on 10 August 2005 and also those who, without other explanation, failed to attend work as rostered on the afternoon shift that day and thereafter were taking part in unofficial industrial action within the meaning of s. 237 of the Trade Union and Labour Relations (Consolidation) Act 1992 (as to which see para. 6 below). It followed that the employees in question were not entitled to claim for unfair dismissal; but no individual claims were decided at that point since the issue had been raised as one of principle and the Tribunal had not been asked to make any finding as to which employees fell into either category. We will refer to this as "the 2006 decision".
(2) Following that decision, which was not the subject of any appeal, the great majority of the remaining claims were withdrawn. Those that remained live fell into two groups. First, there were a number of employees who did not attend for work on the relevant days and were accordingly dismissed but who claimed that their absence was for reasons other than participation in the industrial action and that their dismissal was unfair. Secondly, there were three union officials Mr Dhillon (the senior convenor), Mr Sandhu and Mr Singh who had been present at the meeting in the canteen on 10 August but who claimed to have been there in their roles as union officials rather than by way of participation in the action. As regards a number of employees in the first category, the company in due course admitted unfair dismissal and remedy was determined by a decision of the Tribunal following a hearing in November 2007.
(3) Over several days in February and March 2008 the Tribunal heard the claims of the 22 claimants in respect of whom there remained an issue as to liability. (There were initially 23, but one claimant withdrew.) The Judgment and written Reasons "the 2008 decision" - were sent to the parties on 7 April. Six of the claimants were held to have been unfairly dismissed: one of these was the convenor, Mr Dhillon, whose case that he had attended the meeting of 10 August only in his capacity as a union official and at the invitation of the company was accepted by the Tribunal. Five claimants were held to have been participating in unofficial industrial action and accordingly to be precluded from presenting claims for unfair dismissal. The remaining eleven were found to have been fairly dismissed.
The present appeals are by six of the claimants whose claims were dismissed in the 2008 decision, either on the basis that the Tribunal had no jurisdiction or on the basis that their dismissal was fair.
THE STATUTORY PROVISIONS AND BACKGROUND LAW
"An employee has no right to complain of unfair dismissal if at the time of dismissal he was taking part in an unofficial strike or other unofficial industrial action."
"Time of dismissal" is defined in s-s. (5) as follows:
"(a) where the employee's contract of employment is terminated by notice, when the notice is given,
(b) where the employee's contract of employment is terminated without notice, when the termination takes effect, and
(c) where the employee is employed under a contract for a fixed term which expires without being renewed under the same contract, when that term expires ... ."
Ss. (1A) provides for various exceptions to the operation of s-s. (1) which are immaterial for present purposes.
"(2) A strike or other industrial action is unofficial in relation to an employee unless
(a) he is a member of a trade union and the action is authorised or endorsed by that union, or
(b)
(3) The provisions of section 20 (2) apply for the purpose of determining whether industrial action is to be taken to have been authorised or endorsed by a trade union."
S. 20 (2), as referred to in s-s. (3), provides as follows:
"An act shall be taken to have been authorised or endorsed by a trade union if it was done, or was authorised or endorsed
(a) by any person empowered by the rules to do, authorise or endorse - acts of the kind in question, or
(b) by the principal executive committee or the president or general secretary, or
(c) by any other committee of the union or any other official of the union (whether employed by it or not).
"Official" is defined at s. 119 as (so far as relevant):
"(a) an officer of the union or a branch or section of the union, or
(b) a person elected or appointed in accordance with the rules of the union to be a representative of its members or of some of them
... ."
(1) The question of participation is to be judged solely by reference to what the employee actually does, or fails to do, and not by reference to his or her intention or motivation.
(2) Unauthorised and unexplained absence from work at a time when industrial action is in progress will constitute participation. As Stephenson LJ put it (see p 777 B-C):
"In the field of industrial action those who are not openly against it are presumably for it."
" [T]he modified dismissal procedure applies in relation to a dismissal where
(a) the employer dismissed the employee by reason of his conduct without notice,
(b) the dismissal occurred at the time the employer became aware of the conduct or immediately thereafter,
(c) the employer was entitled, in the circumstances, to dismiss the employee by reason of his conduct without notice or any payment in lieu of notice, and
(d) it was reasonable for the employer, in the circumstances, to dismiss the employee before enquiring into the circumstances in which the conduct took place,
."
The language of (c) seems to require that, for the procedure to apply, the employee must in fact have committed misconduct justifying summary dismissal; and it follows that in a case where the employer relies on the procedure the Tribunal must make a finding of fact on that question. This is at first sight rather surprising, but as we understood it both parties were agreed that this was the position.
SANDHU
THE FACTS AND THE TRIBUNAL'S FINDINGS
"25 Mr Sandhu was initially involved in the EP canteen. There is a dispute between him and Mr Ballingall as to whether he led the staff from the EP canteen upstairs. Both Mr Ballingall and Mr Snow say that he did. This was not a view that was challenged on behalf of Mr Sandhu.
26 In deciding what happened the Tribunal was split, Mr Sheldon accepting Mr Sandhu's evidence considering that he acted properly in his role as Shop Steward whereas the majority Mrs Hill and Mr Roberts considered that as the evidence from both Mr Ballingall and Mr Snow that Mr Sandhu led them upstairs was not challenged, that evidence was correct and therefore that would indicate that he was at that point participating in the action.
27 Whilst he was upstairs there is no doubt that Mr Sandhu did not take any active part in trying to resolve the situation as he admitted that he waited for Mr Dhillon. He did say that the staff were so angry it was impossible to persuade them to take any action.
28 By a majority decision (Mrs Hill and Mr Roberts), the Tribunal finds that from the moment Mr Sandhu led the employees from the EP canteen upstairs he was participating in the unofficial industrial action. He was not acting within his role as a Trade Union representative and therefore he was properly dismissed along with the other people within the canteen. As he was dismissed on the grounds of participating in unofficial industrial action, he is consequently precluded from pursuing a claim of unfair dismissal: s.237 TULR(C)A 1992.
29 Mr Sheldon in the minority considered that Mr Sandhu's stance was commensurate with his role as a Trade Union representative and therefore for the same reasons as Mr Dhillon he was there in that capacity and therefore to dismiss him for participating in unofficial industrial action was an unfair dismissal. However he also considered that he like Mr Dhillon would inevitably have been on the picket line as a good Trade Unionist and therefore it would be inevitable that in hours, certainly not as long as days, he would have been fairly dismissed in any event."
"1. The application in relation to Mr Sandhu refers to the conclusion reached by the Tribunal, by a majority, that Mr Sandhu was instrumental in bringing members of the Gate Gourmet staff up from the lower canteen to the upper canteen. The Claimant's application is based on the evidence given by Mr Sandhu that the staff were moving up to the canteen, not that he lead them up. Contrary evidence was given by the Respondent's witnesses. The application also disputes the claim that the Respondent's witnesses were not challenged.
2. The Respondent's response to the application for review is that they consider that there was no evidence that Mr Ballingall or Mr Snow were challenged on their evidence that Mr Sandhu led the staff from the EP canteen to the main canteen; that Mr Sandhu himself did not originally deny this allegation which was dealt with in some detail in the preliminary hearing although they accepted that he did deny the allegation in cross examination and it was not apparent that this was dealt with in any way in closing submissions.
3. I have considered my own notes of the evidence. Mr Ballingall was cross examined on the point and confirmed his statement to say that Mr Sandhu told the employees to go upstairs. Further, Mr Snow in his evidence accepted that both Mr Dhillon and Mr Sandhu were present in the canteen and not dispersing staff. In all other aspects when referring to actions taken by Trade Union members Mr Snow refers only to the actions of Mr Dhillon.
4. The employment Judge's notes note that Mr Sandhu said, "If Mr Dhillon could not stop them how could I? I could not say anything to the employees, I was waiting for Mr Dhillon." Mr Sandhu disputed taking the employees upstairs.
Has this application for review any reasonable prospects of success?
5. Clearly paragraph 26 of the Judgment says that the evidence of Mr Ballingall and Mr Snow was not challenged. That is incorrect. The evidence was challenged. However, equally clearly the evidence of Mr Ballingall remains consistent with his statement and consistent with his evidence at the preliminary hearing (see paragraph 36 of the preliminary hearing judgment).
6. The majority has consistently preferred the evidence of Mr Ballingall and Mr Snow to Mr Sandhu and found as a fact that Mr Sandhu led the employees upstairs. Paragraph 26 of this judgment perhaps should have been worded that the evidence of Mr Ballingall was consistent at both hearings unlike that of Mr Sandhu. As a finding of fact however, that is clear and unambiguous. It is not altered by the way in which the challenge to Mr Ballingall's evidence is recorded. This review has no reasonable prospect of success and is rejected."
(The reference at para. 5 to "the evidence of the preliminary hearing" reflects the fact that there was evidence at the hearing in November 2006 about the question whether Mr Sandhu had led the staff upstairs from the EP canteen. We consider this at paras. 19-22 below.)
(1) whether it was open to the Tribunal, in the light of the decision at the preliminary hearing in 2006, to find that Mr Sandhu led the staff upstairs from the EP canteen;
(2) whether the error at para. 26 of the Reasons was capable of being cured by the Judge's decision on the review application;
(3) whether it was open to the Tribunal on the evidence and findings to conclude that Mr Sandhu had participated in the industrial action.
(1) INCONSISTENCY WITH THE 2006 DECISION
(1) He pointed out that there had in fact been no issue at the 2006 hearing about whether the industrial action in which the employees who were dismissed in the canteen on the morning of 10 August were participating was unofficial. It was indeed necessarily the company's case that the action was unofficial, but that did not require to be proved: it was for the claimants to assert and prove union endorsement or authorisation if they wished to rely on it. They had in fact advanced no such case, as Mr Hogarth expressly accepted before us and as is confirmed by the terms of his written submissions at the 2006 hearing. (That is indeed unsurprising: if the action had been official, the TGWU would have lost its immunity under Part V of the 1992 Act, no ballot having been held, and would thus have been potentially liable to very substantial damages.) Rather, the claimants' case was that they were not taking part in industrial action at all but were conducting a meeting (in accordance with a right which was said to arise under s. 188 (5A) of the 1992 Act) in order to discuss redundancy proposals which were said to be at least implicit in the engagement of seasonal staff. It was the validity of that case which was the only issue at the 2006 hearing. Accordingly, there was no relevant determination as part of the 2006 decision which could bind the parties or the Tribunal at the subsequent hearing.
(2) In any event, he did not accept that the Tribunal's findings in relation to Mr Sandhu's role necessarily involved a finding that he had authorised or endorsed the industrial action in which the employees were taking part at the time of their dismissal. The act of "leading" the employees from the EP canteen upstairs did not necessarily amount to authorisation or endorsement by Mr Sandhu within the meaning of s. 20 because the evidence did not establish that it was done in his capacity as a union official. And even if it did, Mr Sandhu did nothing further once he reached the canteen. He, together with the other staff, simply sat there and awaited developments, including in particular the arrival of Mr Dhillon: it was indeed Mr Sandhu's own evidence that he "deferred" to Mr Dhillon and that he had no further role once he was on the scene. By the time of the dismissals, therefore, Mr Sandhu was a participant in the industrial action because (as was common ground following the preliminary hearing) the assembly itself constituted such action and he was, by remaining there when told to leave, plainly participating in it; but he was doing nothing which could be taken as endorsement or authorisation.
(2) WAS IT OPEN TO THE JUDGE TO CORRECT THE ERROR IN PARA. 26 ?
(3) WAS IT OPEN TO THE TRIBUNAL TO FIND THAT MR SANDHU HAD PARTICIPATED IN THE ACTION?
"This ground of appeal applies to the appellants, Mr S. Sandhu, and Mr H. Singh and Mr Howley.
17.1 The tribunal concluded that Mr Howley, Mr Sandhu and Mr Singh were in the canteen. They do not make any findings as to any form of participation other than mere presence in the canteen. There was no evidence that they participated in the events in the canteen in any active sense. The tribunal appear to have concluded that mere physical presence is sufficient to amount to participation.
17.2 This is an error. The appellant submits that the tribunal should have directed themselves that mere physical presence is insufficient to amount to participation in industrial action and that a degree of active involvement or association is required before it may sensibly be said that an employee is participating in industrial action."
" [What] took place in the canteen was a refusal by the workers to continue their work because they were unhappy at the arrival of the seasonal workers."
Those present were repeatedly asked to disperse and were (as the Tribunal expressly held) free to do so: they were warned of the consequences if they did not. In those circumstances the Tribunal concluded that all those present at the moment of dismissal were participating in the action. Given its findings of primary fact, that conclusion seems to us inescapable. Whether or not in some circumstances "mere presence" may not be enough to constitute participation in industrial action, in the present case the deliberate choice of most of the employees to go to the canteen when they should have been working and of all of them to remain there when asked to leave plainly rendered them participants.
CONCLUSION
SINGH
"30 Mr H Singh was a Trade Union representative who should have been at Hillingdon on the morning of the 10 August 2005 but attended work as he was unsure if he had permission to go. He was made aware by Mr Ballingall that the EP staff had congregated in the lower canteen. He endeavoured to get them to return to work. He told Mr Ballingall that he was unable to do so having used his best endeavours. After Mr Sandhu had gone into the EP canteen where according to Mr Ballingall he whipped up the employees to further action, Mr Singh went upstairs with Mr Sandhu and there remained within the canteen. He accepted he was present throughout the various warnings given by Mr Snow. He took no further action as he advised the members of staff that Mr Dhillon had been called.
31 The issue for the Tribunal to consider was whether Mr Singh remained in the canteen as an employee participating in the unofficial industrial action or was his role that of Trade Union representative. The evidence from Mr Singh himself suggested that his role had ceased to be that of a Trade Union representative as he had passed over that function to Mr Dhillon. He was therefore on the sidelines and present as an ordinary employee. As such therefore he must be considered as an ordinary employee participating in the unofficial industrial action in that canteen and therefore dismissed in the same way as all the other employees.
32 Consequently he is in no different position from those employees and there is no jurisdiction to consider his claim of unfair dismissal under Section 237 of the TULR(C)A 1992."
MATHEW
"99 When was the claimant dismissed? We are satisfied that as someone who has spoken to Human Resources i.e. someone with ostensible authority to deal with employment status, as opposed to security, and been advised that he cannot come in, Mr Matthew was entitled to conclude from the behaviour of his employer his employment had terminated. However as at that point he was endeavouring to attend work, he was not at that point participating in unofficial industrial action such that he is precluded from pursuing a claim of unfair dismissal.
100 The respondents argue that if there is jurisdiction to consider the claims the employer is entitled to take into account the conduct demonstrated by an employee in order to decide that for a reason as set out in Section 98(2) of the Employment Rights Act 1996 that this is gross misconduct such that an employee might be dismissed.
101 It is clear from nearly all the claims before the Tribunal where subsequent letters have been sent out that the company is adopting the modified procedure of the DDP. The Tribunal is satisfied that given the very strange circumstances in which Gate Gourmet found themselves this was a reasonable approach to adopt when considering reg. 3 (2) of the Dispute Resolution Regulations 2004. The circumstances were so overwhelming and urgent that summary dismissal was required but that an appeal should be arranged.
102 We are therefore satisfied that the letter shown at 701 of the 18 August in which Mr Matthew is advised formally of his dismissal complies with the modified procedure and he is offered a right of appeal.
103 The letter of dismissal was sent to Mr Matthew at the last know address but for personal reasons he was not at the address and did not receive the formal notification of dismissal until the 28 August 2005 which was after the date shown for appeal. However he made no attempt whatsoever to contact the company with a view to appealing. Had he done so in a short space of time we are satisfied that Gate Gourmet would have given him the opportunity for such an appeal. There is no evidence that people who tried to appeal shortly outside the time scale were refused albeit there is evidence that those who waited some months to do so were refused.
104 We did not find Mr Matthew to be a credible witness. He said that he tried to ring twenty times but never got through. We have heard from a number of claimants who have also had difficulties getting through but on almost every occasion where they have persisted they have managed to get through and/or produce telephone records to show those contacts. Mr Matthew is a shop steward. He surely would know to seek advice from the Trade Union about what had happened to him on the 13 August. Mr Matthew presented as a witness who took advantage of the situation to stay at home because he was supporting the strike. He did attend for work and therefore was entitled to pursue a claim but in the circumstances the respondents had a fair reason for dismissing him because of his conduct and dealt with it in a fair manner. The dismissal is therefore fair."
(1) The first question was whether the Tribunal's jurisdiction was debarred by s. 237. That is addressed at para. 99, where the Tribunal holds that since Mr Mathew was dismissed when presenting himself for work (see para. 30 above) he was not at the material time taking part in industrial action, so that the Tribunal's jurisdiction was not excluded. That seems plainly correct and there is in any event no cross-appeal.
(2) The next question in the logical sequence is whether the dismissal was "automatically" unfair under s. 98A (1) of the 1996 Act by reason of non-compliance with the statutory dismissal procedure. The Tribunal addresses that at paras. 101-103. It holds (a) that the modified procedure applied (para. 101) and (b) that it was complied with (paras. 102-3). Element (b) is self-explanatory and not contentious. Element (a) requires the Tribunal to have found (see para. 12 above) (i) that Mr Mathew had in fact participated in industrial action; (ii) that that participation justified summary dismissal; and (iii) that it was reasonable to dismiss him without inquiry. As to (i), there is no explicit finding to this effect; but we think it is clear from the Reasons read as a whole (esp. para. 104) that the Tribunal intended so to find, and Mr Hogarth did not argue otherwise. (It seems, however, that the finding related only to participation by non-attendance: the company adduced no evidence to support the allegation made in the letter of 18 August that Mr Mathew had attended on the picket line.) As to (ii), this too is not expressly addressed, but the Tribunal appears to have regarded it as self-evident that participation in industrial action justified summary dismissal: we consider below whether it was right to do so. As to (iii), this i.e. the question raised by reg. 3 (d) of the 2004 Regulations is the only point expressly addressed in para. 101. The reasoning is summary; but the basic point made is that in the circumstances of mass industrial action, which was causing enormous disruption to the company's business and required an immediate and firm response, a general policy of dismissing everyone who was absent without leave or explanation and trying to sort out the exceptional cases of genuine non-participation by way of an appeal process was reasonable. (The company's own contemporary explanation of why it took that course is in fact apparent from the terms of the standard letter to which we refer in Mr Sehmi's case: see para. 58 below.)
(3) On that basis the remaining question is whether the dismissal was unfair according to the ordinary criteria in s. 98 of the 1996 Act. There is no real discussion of this question in the Reasons. But the Tribunal does plainly state at the end of para. 104 (a) that this was a dismissal for misconduct which must in context mean dismissal for unauthorised absence, constituting participation in industrial action and (b) that dismissal for that reason was fair, thus covering the essential issues raised by s. 98 (2) and s. 98 (4).
"[a] The tribunal should have concluded that the statutory scheme under s. 237 and 238 of the TULRA is a complete scheme and that participation in industrial action does not amount to gross misconduct.
[b] Further, the tribunal appear to have lost sight of the fact that about one half of all those dismissed for taking part in industrial action were in fact re-instated.
[c] In order to conclude that an employee was guilty of gross misconduct the tribunal needed to make specific findings as to exactly what Mr Mathew had done, something they singularly failed to do, rather concluding that any employee participating in any industrial action was guilty of gross misconduct. If this conclusion was correct it would render otiose the provision of s.237 and 238 of TULRA."
In Mr Hogarth's skeleton argument the essential submission was formulated as being that "an employee taking part in a strike is not guilty of gross misconduct" "gross misconduct" apparently being used in the sense of conduct such as would constitute a fundamental breach of contract justifying summary dismissal. Mr Hogarth recognised that that proposition was contrary to the decision in Simmons v Hoover Ltd. [1977] ICR 61, but he submitted that that decision must be treated as having been superseded by the effect of the industrial relations legislation of the 1980s and/or the incorporation into domestic law of art. 11 of the European Convention of Human Rights. However Mr Bowers pointed out that the essential question in the present case was not about misconduct in the contractual sense but about whether Mr Mathew's conduct in taking part in industrial action was such that dismissal was a reasonable sanction for the purpose of s. 98 of the 1996 Act; and by the time of his reply Mr Hogarth had accepted that there was only "one issue: was Mr Mathew's conduct in keeping his head down for two days sufficiently serious to merit dismissal?".
DHILLON
THE FACTS
THE TRIBUNAL'S DECISION
"151 The respondents argue in relation to Mrs Dhillon that she was not notified that she was dismissed until the 18 August 2005. The arrangements at West were that there were some security people present. They would not have prevented the claimant from attending work as the statement by Mr Bhatti that he had identified the claimant as picketing including picketing on the 11 August was not signed by him until the 17 August. The position therefore for the respondents is they deny that the claimant was turned away by security, they do not accept that her swipe card did not work as there is no evidence to support that.
152 She was dismissed by letter dated 18 August which identified that she had been taking part in the picket which was part of the unlawful industrial action. The respondents followed the modified procedure of the DDP.
153 The Tribunal was satisfied that the respondent had evidence that Mrs Dhillon was participating in the picketing. Mr Bhatti had signed a document. They were entitled to base a conclusion on that.
154 In their submissions the respondents draw the Tribunal's attention to the fact that in her original claim Mrs Dhillon makes no reference to the fact that she was turned away security on the 12 August nor that her swipe card did not work. Given that this has been a constant theme for claimants in this matter the Tribunal has to have concern that the claimant has embellished her version of events specifically for this hearing.
155 The Tribunal did not find her a persuasive witness. The Tribunal was advised by her Counsel that her English was adequate to give evidence without an interpreter. She went out of her way to retain the services of the interpreter who had already been discharged by the Tribunal. It was apparent from her evidence that she in fact did have a good command of English as frequently she answered the question in English prior to the interpreter having translated it.
156 In the circumstances the Tribunal concluded that Mrs Dhillon was not a truthful witness. She had failed to attend work on a number of days during which time she was observed participating in the strike action. The respondents fairly dismissed her for that action using the modified procedure. She failed to appeal against the dismissal. The respondent was entitled, based on the information they had, to reach the view they did. Dismissal was within the band of reasonable responses."
(We take this opportunity to note in passing that the point made by the Tribunal at para. 155 is one which should only with some caution be taken against a witness. It is not always sinister that a person who speaks English quite well but for whom it is not a first language should wish to have the assistance of an interpreter in court or tribunal proceedings. But it does not follow that it was wrong of the Tribunal to reach the conclusion that it did in this particular case, and a ground of appeal taking this point was dismissed at a preliminary hearing of this appeal.)
SUBMISSIONS AND CONCLUSION
(1) The first two sentences of para. 156 seem to go beyond a finding merely that the company was entitled to believe that Mrs Dhillon had taken part in industrial action and to constitute a finding by the Tribunal itself that she had done so both by attendance on the picket line and by her non-attendance at work. The latter at least would appear to constitute ongoing participation as at 18 August.
(2) In a "sweep-up" paragraph at the end of the Reasons, para. 206, the Tribunal said this:
"For the avoidance of doubt, in all the cases where we have found that an employee was reasonably dismissed for gross misconduct based, inter alia, on their involvement in the industrial action, we have found that they were so participating."
(3) The Tribunal referred at para. 152 to the company having followed the modified dismissal procedure under the 2002 Act. Since it held the dismissal to have been fair it must have believed that Mrs Dhillon had indeed committed conduct justifying summary dismissal: see para. 12 above. The passage does not expressly identify the conduct in question, but the only relevant conduct was participation in industrial action. The Tribunal's failure to address this point may have been venial
since it is far from clear to us, from a careful perusal of the written submissions below, that either party addressed the Tribunal on the details of the requirements of reg. 3 (c). Nevertheless the question of the application of the statutory procedures was clearly in issue; and it was not contended before us that any point on reg. 3 should be regarded as a new point.
As regards points (2) and (3), it is true that in principle a finding that Mrs Dhillon had participated in industrial action does not mean that she was doing so as at the date of her dismissal, i.e. on 18 August. But the only forms of participation alleged were (a) her attendance on the picket line and (b) her non-attendance for work, and the latter at least was ongoing as at 18 August.
BEGUM
THE FACTS
(1) Mrs Begum was employed in the EP Department at Heathrow South. She was working on 10 August, but it is not suggested that she took part in the industrial action on that day.
(2) She was not due to work again, because of a combination of lieu days, non-rostered days and annual leave, until 25 August.
(3) She did not come into work on 26 August, which was her first day back, or thereafter. It was her case that she became ill shortly before she was due to return to work and that her daughter phoned in on the evening of 25 August to say that she would be unable to attend the following day. The company's sick pay policy allowed "self-certification" for a maximum of seven days; but Mrs Begum did not return to work on 1 September or submit a certificate.
(4) On 5 September the company wrote to Mrs Begum suspending her for unauthorised absence and inviting her to a disciplinary meeting on 12 September. (It was evidently - and rightly - no longer following the practice of "shoot first and ask questions later" adopted in the immediate aftermath of 10 August.) A further letter was sent on 8 September enclosing a "suspension form", which (wrongly) showed her as having been absent from 12 August rather than 26 August.
(5) It was not until 9 September that Mrs Begum sent in, by recorded delivery, a certificate from her GP signing her off work for six weeks for what was described as "low back pain/general disability [probably a slip for debility]". The Tribunal observed at para. 188 of the Reasons that it felt:
" a degree of cynicism that the medical certificate was only obtained after Mrs Begum was put on notice that she was to be disciplined for her absence."
(6) The hearing fixed for 12 September was adjourned to 28 September. It is not clear exactly what information the company had at the hearing, but there is an internal document which suggests, and (reasonably) the Tribunal inferred, that it was aware that Mrs Begum had provided a sick certificate covering the period from 9 September. However, it had apparently lost the document itself, and Mrs Begum said that she would fax a copy of it following the hearing. Mrs Begum explained that her absences up to 25 August had been authorised. At the conclusion of the hearing the company said that it wished to make some further inquiries (as well, of course, as awaiting the copy of the doctor's certificate).
(7) It was the company's evidence that Mrs Begum never sent the certificate of 9 September following the hearing. But the Tribunal found that she did send a copy, by fax; and it was critical of the company for persisting in its denial even when presented with clear evidence which undermined its case. It is however clear that the re-sent certificate either never reached the relevant person or, if it did so, was subsequently lost.
(8) On 12 October the company wrote to Mrs Begum dismissing her for unauthorised absence. The letter referred to "the length of your absence and the opportunities to you to maintain proper contact with the company". It did not specify the length of the period of absence relied on. However, the position about the period from 1125 August had been explained by Mrs Begum, and an internal note from the company shows that the period in respect of which they felt they still needed an explanation was from 26 August to 8 September.
(9) Mrs Begum appealed against the decision to dismiss her. A hearing took place on 14 December 2005. It is clear that the company did not have access to the full records relating to the period from 11 August onwards. Not only were they not able to confirm that Mrs Begum's absence for the first two weeks was authorised (something which they had previously appeared to accept), but they had managed to lose the further copy of the sick note of 9 September which Mrs Begum had sent to them by fax (see (7) above). It was agreed that the HR department would check the position and would if necessary obtain copies from Mrs Begum of any missing documents.
(10) There was then a long, and quite unwarranted, delay on the part of the company, culminating in an invitation to Mrs Begum to attend a further meeting on 31 March 2006 "for clarification over the circumstances of your dismissal". By that time Mrs Begum had already commenced tribunal proceedings. At that meeting she again confirmed that her absence from 1125 August was authorised and that she had been sick thereafter. She said that she had provided sick notes. The company said that they did not have them and asked her to send them again. This request was confirmed in a letter of the same date asking her to provide "annual leave forms, medical certificates and lieu day authorisation forms" by no later than 5 April.
(11) It appears that by this time Mrs Begum had given all her relevant documents to her solicitor, O.H. Parsons & Partners. She told the company that she had asked O.H. Parsons to send them on. By letter dated 7 April 2006 they wrote to the company's solicitors declining, in effect, to provide any documents and saying that anything relevant would be provided in the course of disclosure in the proceedings. Mr Hogarth accepted that that was not a proper response: there had plainly been a misunderstanding between Mrs Begum and her solicitors as to the purpose of the request.
(12) On 27 April 2006 the company wrote to Mrs Begum in the following terms:
"I write further to your appeal against dismissal.
At your disciplinary hearing and your subsequent appeal against dismissal on the 14 December 2005 you gave an account of your absence from the 11 August up to 10 October, including a period of annual leave and six weeks of sickness absence. However since you have been unable to provide medical certificates for your sickness absence the company dismissed you for being absent without leave.
At your appeal hearing, you maintained that you had in fact sent in all of your medical certificates. However, investigations following your appeal showed that you had not provided medical certificates. Further there is no record of holiday leave having been approved. Shortly after the appeal hearing, attempts were made by HR by telephone to contact you to request re-submission of sick certificates. However, the telephone numbers on record turned out to be incorrect.
You were then contacted later on and a further appeal meeting was set up for 31 March 2006 which you attended. You confirmed that you would provide evidence of sickness absence and holiday forms. On the 31 March 2006 you were written to again to inform you that the necessary evidence had to be submitted by 5 April.
Despite the passage of time and repeated requests/attempts to obtain evidence to substantiate your long periods of absence, you have still not provided any evidence to explain your absence.
In the circumstances, I have no alternative but to conclude that over the relevant periods, you were absent without leave and therefore guilty of gross misconduct.
In the circumstances of the events of the 10/11 August 2005 and subsequently, I cannot rule out the possibility that you have been taking parting in industrial action.
For these reasons, I see no grounds to overturn your dismissal and the company's decision must therefore stand."
(13) Shortly afterwards O.H. Parsons realised, belatedly, what had happened. On 10 May 2006 they sent the company a copy of the GP's certificate dated 9 September 2005. But by this time the company was not prepared to consider matters further. It should be noted that the photocopy of the certificate supplied on that occasion has a manuscript note (not, we think, added by O. H. Parsons) claiming that the effect of the certificate is to confirm that Mrs Begum had been sick since 26 August. That is wrong. The certificate does not purport to be retrospective.
THE TRIBUNAL'S REASONS
"187 The Tribunal has considered the time frame for the absences involved. There is no self-certification completed for the period from the 25 August 2005 although it appears to be accepted by Mr Ballingall that Mrs Begum's daughter did ring in to say she was sick. On the basis that self-certification is for seven days that would expire on the 1 September. On Mrs Begum's own evidence she is absent without leave for a period of eight days, namely the 1-9 September. She had tried to argue that she has a backdated certificate from her doctor but there is nothing to support that. It runs from the 9 September for six weeks and that six weeks goes forward.
188 The Tribunal also notes with a degree of cynicism that the medical certificate was only obtained after Mrs Begum was put on notice that she was to be disciplined for her absence.
189 The Tribunal is satisfied that given the circumstances of the enormous number of absences that were unauthorised during the time of the unofficial industrial action, it was not unreasonable for the employer in those circumstances to conclude Mrs Begum was absent without leave and she then sought to cover this up by her sickness explanation.
190 The respondents have not covered themselves in glory in the way they have dealt with the matter particularly in defending the indefensible in relation to the fax number and quite clearly having mislaid documents. However they did give Mrs Begum every opportunity at each hearing to send in documentation. They admitted not having the documentation and asked her to provide it again which she did not. Her endeavour to do so was impeded by her Solicitors but that in our view ultimately made no difference as the respondents were entitled to dismiss her in the circumstances they did and therefore her dismissal is fair."
SUBMISSIONS AND CONCLUSION
SEHMI
THE FACTS
"As you were not on the company premises when the industrial action was taking place, the company will allow you the right to appeal against your dismissal. If you wish to appeal, you should do so within 7 days of the date of this letter."
The reference to Mr Sehmi not being on the company premises when the industrial action was taking place is a little difficult to reconcile with the statement that he was dismissed at 11 a.m, but nothing turns on this for present purposes: the letter of 10 August was clearly in standard form and produced in haste.
"I refer to my letter of 10th August. I now write to explain the circumstances surrounding your dismissal and to explain how you should exercise your right of appeal and be re-instated.
As you may be aware, employees at GGHS took part in industrial action on 10th August. No ballot over the action took place and so it was unlawful. Despite warnings to those on shift participating in the action to return to normal working, the action continued. In the circumstances, the company was given no alternative but to dismiss all those taking part.
A number of employees, including yourself, were absent from work for a variety of reasons. In the interests of fairness to all, however, it could not be assumed that those absent were not also taking part in the action. You will understand that it was difficult to contact each and every person away from work. Every effort was made to do so. With the exception of those who we were able to contact by telephone, and from whom we obtained confirmation that they were not taking part in the action, all those absent from shift (for whatever reason) were summarily dismissed together with the others.
You may appeal against your dismissal only if you did not take part in the industrial action on the 10th August. There is no need to go through a formal appeal procedure. If you sign and date the attached declaration and return it to HR, you will be re-instated with immediate effect. You will be contacted by your department, when you are next requested on shift. In that event, your dismissal will in no way affect your pay or continuous employment with the company. Further, the dismissal will not form part of your employment record.
I look forward to hearing from you as a matter of some urgency."
The declaration which Mr Sehmi was invited to sign read:
"I confirm that I did not, in any way, take part in the industrial action referred to in the attached letter and which took place on Wednesday 10 August 2005."
Mr Sehmi did not get that letter straightaway since he had recently moved house (without notifying the company of his new address), but the Tribunal found that he received it on 18 August.
"With due respect I want to complain that on 13 Aug. 05 I was not allowed to get in the company as I was coming back to work after my holidays. Mr Kuldip Johan, Mr Jaz [Oghara], EP Manager and Mr Chris [Johal] GM was there and they took my ID as well.
I explained them that I am not striker but they said we had wrote you a letter. I said I could not find any letter. Then they said give us time, we will call you in and interview you. Next day I ring up EP office. Mr Sharma talk to me and he passed phone to Mr Kuldip Johan. He again said "give me time I will let you know". On 12 Aug. 05 at 9 pm approx. I left message on no 6140 EP phone that I am coming early shift if there is any change please let me know. But what is surprising me is what is my fault? Why was I stopped.
Even today I am hanging. If I am sack then OK. There is one end way.
Could you please let me know or arrange a meeting to discuss the matter.
I shall be thankful to you."
"Please accept this letter as my official appeal request against the decision to dismiss me from my employment at Gate Gourmet.
At my appeal, I shall be represented by Mr Oliver Richardson, Transport and General Workers Union. May I please request that you liaise with him for a suitable date and time."
Unfortunately his signature was illegible and the address which he gave, being his new address, could not be recognised by the company. Accordingly it had no idea who had sent it and could not take any action on it. (We should say that this particular point was not made in argument before us; but it seems clear from the face of the documents.)
"196 Mr Sehmi accepts that he attended the picket line. He said that he went to wait on the picket line as he was waiting for Mr Snow to call him and he stayed with his colleagues. He further agreed that he used to go to the picket line to get information.
197 The implication of Mr Sehmi's acknowledgement of his attending on a regular basis at the picket line is that he was participating in the industrial action at that time it was more than just a passing exchange of words. He was associating himself with the picket line."
Those paragraphs contain no finding about dates, though it might be reasonable to assume that the attendance in question first occurred within a day or two of Mr Sehmi's return, since it would be then that he most needed to know what was going on and all the more so if, as he claimed, he had been turned away from work on 13 August. (Mr Bowers told us that his instructing solicitors' note of the evidence shows that Mr Sehmi accepted that he attended every other day, including "certainly" on the 13th and "perhaps" on the 15th; but Mr Hogarth, not having appeared for Mr Sehmi below, was not in a position to confirm that.)
"I refer to your letter received on 19 August 2005.
I note that you were on unpaid leave from 2 to 12 August 2005 and that you reported for duty on 13 August 2005. There is some doubt as you whether you received our letters of 10 or 12 August 2005 concerning the industrial action that took place on 10 August 2005. I see that you have changed address.
Your letter however, does not made clear whether or not you took part in industrial action that took place on 10 August 2005 and I attach a further coy of the declaration that you are asked to sign and return it immediately, if you did not take part.
It will not be possible for us to consider reinstatement until it is clear whether you took part in the industrial action on 10 August. Importantly, whilst you reported for duty on 13 August you have also be observed taking part in picketing near GGHS. There is therefore reason to believe that you have been taking part picketing in support of un-balloted industrial action at times when you should have been at work.
In the circumstances, your dismissal must stand pending an appeal hearing, should we wish to appeal against your dismissal. At the meeting, you may be accompanied by a union representative or work colleague (provided they have not been dismissed for taking part in illegal industrial action). As you are a union representative, I suggest that you arrange to be accompanied by a full time union official."
The attached form was the same as that sent with the company's earlier letter of 12 August. On this occasion Mr Sehmi completed the form promptly and returned it to the company on 1 September. He did not, however, respond to the implied invitation to lodge an appeal, presumably because he believed that he had already done so (see para. 60 above).
THE TRIBUNAL'S REASONS
"The respondent was entitled to conclude that his absence was misconduct. There is no evidence to support Mr Sehmi's version of events. None of the 3 respondent witnesses have any recollection of seeing him on the relevant day in the circumstances he describes. The only HR representative on duty on that day sent away only one employee, who unlike Mr Sehmi, wore a turban. We therefore find that the dismissal is fair as it was conducted via a fair procedure and there was a proper basis for the respondents to conclude in the manner they did."
Although that passage is topped and tailed by references to what it was reasonable for the company to conclude it seems clear from the middle three sentences that the Tribunal intended also to find as a fact that Mr Sehmi's account of having attended for work on 13 August was false; and that is confirmed by a statement at the beginning of para. 198 that the Tribunal had to decide "who was telling the truth was it Mr Sehmi or was it the three Respondents' witnesses?". Such a finding was indeed necessary, since the company could not in fairness have relied on a belief that he had not attended and been turned away when, if he had, that would necessarily have been known to it. (The final sentence refers back to earlier findings made by the Tribunal, to which we will refer below, as regards the procedure followed.)
"202 Whilst the Tribunal does not consider this is the ideal way to conduct a disciplinary process we are satisfied that the respondents went through all the hoops that they needed to for Mr Sehmi. Having followed the process of dismissing him following the telephone call as they did with all other employees they offered him the right of appeal as they did with all other such employees. However the respondent made it clear that his right to an appeal was dependent on his signing the declaration that he was not participating in the action on 10 August 2005. That declaration was not acceptable to the respondent for reasons they explained in their letter of 30 August. This meant there was fresh information to be considered after the appeal letter of the 19 August, which should be the subject of an appeal.
203 The letter from Mr Sehmi of the 15 September is not a request for an appeal. It is a letter of information only. He does not therefore take up the respondent's offer of an appeal. The respondents have complied with their procedure in offering him such. It is not unreasonable for them to say an appeal request some three months later is out of time. Indeed where the Tribunal has found that the respondents have delayed that length of time before instituting any formal disciplinary proceedings we have found that it is an unfair dismissal. Both employees and employers have obligations as regards any contract of employment. We must be even handed in how we view such a substantial delay."
SUBMISSIONS AND CONCLUSION
CONCLUSION