At the Tribunal | |
Before
HIS HONOUR JUDGE McMULLEN QC
MR M CLANCY
MR I EZEKIEL
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant | MR ANDREW BURNS (of Counsel) Instructed by: London Borough of Barnet Borough Solicitor North London Business Park Oakleigh Road South London N11 1NP |
For the Respondent | MRS J FERGUSON (The Respondent in Person) |
SUMMARY
Disability Discrimination - Reasonable adjustments
Unfair Dismissal - Reasonableness of dismissal
The Employment Tribunal wrongly did not apply the 4 stage process required to decide if a duty to make reasonable adjustments existed and was breached: Smith's Sentinel Watford applied. The Judgement was set aside. But this did not affect the finding of unfair dismissal which was unarguably right.
HIS HONOUR JUDGE McMULLEN QC
Introduction
The issues
"The Claimant, who is an intelligent and capable law graduate but not a qualified solicitor or barrister, was employed by the Respondent from 9 December 2002 until the effective date of termination of her employment on 13 December 2004 as a legal assistant within the Borough's Legal Department. She appealed against that decision by a letter of 22 December 2004 and after an appeal hearing on 21 February 2005 the decision to dismiss was upheld. The Claimant raised a written complaint about this by a letter dated 22 February 2005 and on 10 March 2005 she presented her complaints of unfair dismissal and disability discrimination to the Employment Tribunal. The Respondent has accepted that, of course, it dismissed the Claimant and further it has accepted that she suffers from a disability diagnosed as chronic fatigue syndrome but it denied both unfair dismissal and disability discrimination. For her part the Claimant has accepted, during the course of these proceedings, that she was not capable of working as a legal assistant either upon a full-time or a part-time basis due to the affects of her medical condition but she had contended that she was capable of working in a secretarial or administrative capacity which the Respondent failed to consider."
"3.2.2 Did the Respondent fail in his duty to make reasonable adjustments contrary to Section 4A of the Disability Discrimination Act 1995 as amended.
3.2.3 The complaints included that:-
(a) the Respondent had failed to take specific action during the capability procedure when it had undertaken to do so."
"3.1.1 Was the Claimant subjected to less favourable treatment for a reason relating to her disability in being dismissed and, if so, can the Respondent show that the treatment in question was justified?"
The legislation
"3A Meaning of "discrimination"
(2) For the purposes of this part, a person also discriminates against a disabled person if he fails to comply with a duty to make reasonable adjustments imposed on him in relation to the disabled person.
4 Employers: discrimination and harassment
(2) It is unlawful for an employer to discriminate against a disabled person whom he employs-
(d) by dismissing him, or subjecting him to any other detriment.
4A Employers: duty to make adjustments
(1) Where
(a) a provision, criterion or practice applied by or on behalf of an employer, or
(b) any physical feature of premises occupied by the employer, places the disabled person concerned at a substantial disadvantage in comparison with persons who are not disabled, it is the duty of the employer to take such steps as it is reasonable, in all the circumstances of the case, for him to have to take in order to prevent the provision, criterion or practice, or feature having that effect."
The facts
"4.1 The Claimant started work in the Respondent's Property and Contracts Team from 9 December 2002 and until June 2003 she worked well in that department, the head of which was her line manager, Mr Bloom. On 23 June 2003 she began a period of sickness absence that lasted for a month, suffering from a bad back and a viral infection and her symptoms included tiredness. After her return to work in July, there followed a series of absences due to illness which led to her being away from work for the great majority of the time between then and the date of her dismissal on 13 December 2004. If it had not been for the fact of her illness she would have wished to have worked on a part-time basis, the reason being connected with her child's change of school and her own domestic responsibilities."
"4.4 Between 24 December 2003 and 7 January 2004 the Claimant was on her Christmas holidays. She was again absent through illness on 8 and 9 January 2004. She tried to return to work on 12 January 2004 but she had to go home as she was ill. She remained off sick from then until the date of her dismissal. Her condition had begun to deteriorate and it seemed likely that one of the effects of CFS is that it makes it difficult for the sufferer to concentrate for any length of time. At this stage the Claimant was too ill to do any work and she even had some difficulty with her domestic chores."
"4.8 A report from the Royal Free Hospital arrived on 24 May and on 25 May as a result of the contents of this report, Dr Davis wrote to H.R. informing them that he had received the report from the hospital but there was no evidence to suggest that she might return to work in the foreseeable future. He suggested that the Respondent think in terms of an ill-health retirement. On 30 June, Dr Davis was informed that the Respondent had agreed to that suggestion and, in consequence of that, on 6 July he sent the papers to Dr McGrath. The reason for this was that Dr McGrath is an independent medical assessor and the pension trustees have to be satisfied on the advice of two medical practitioners before they can approve an early ill-health retirement."
"4.17 … [Mr Lustig] expressed reasonably the view that she was not able to cope with the duties of her current employment. Mrs Ferguson had said that on her bad days she would not have been able to cope with her job as a legal assistant even on a part-time basis but she did specifically mention clerical or secretarial work which she felt she could cope with even on bad days. (see page 151). Mr Lustig also mentioned that he wanted clarification of the difference in view between Dr Davis and Dr McGrath regarding ill-health retirement and he proposed adjourning the hearing for 6 weeks for two reasons:-
"One to explore redeployment options and the other to investigate whether the conclusion as to ill-health retirement had been made prematurely. Mr Westwood undertook to be pro-active in seeking administrative or secretarial work from the weekly vacancy list. He said, "We won't leave it all to her, both of us will look."
"4.19 … At that hearing she was told in relation to redeployment that she had been considered for two posts which had become available hut it had been decided that she would not be suitable for either of them. The reasons were given by Mr Westwood. One was in a pressured environment and the other was lower graded and would have involved a reduction in salary. He had not seen fit to consult the Claimant. She asked why she had not been informed or consulted about these positions but no explanation was given. Mr Bartley described the attitude of Mr Lustig at this hearing as dismissive. According to Mr Bartley, Mr Lustig had said that the purpose of the meeting was to ascertain whether his sister was capable of doing the job she had been employed to do or not. The Tribunal accepted his evidence about the meeting. Given that Mrs Ferguson had said at the meeting of 27 September 2004 that she was prepared to consider on a part-time basis other less well paid roles, it is difficult to understand how Mr Westwood sought to justify not consulting her about one of these posts upon the basis that it was lower graded and with a lower rate of pay. Also there had been no further questions put regarding the difference or apparent difference in opinions between the doctors but Mr Lustig did not seem to pay much heed to this. He took the decision to dismiss the Claimant."
"7.1 It was common ground that the Claimant was unable to continue to work upon any basis as a legal assistant. She had exhausted her occupational sick pay entitlement by March 2004. At the capability hearing at the end of September 2004, the Claimant had made it clear that she was willing to undertake part-time work of a secretarial or administrative nature. The Respondent undertook to be pro-active in its search for such employment with her but in the event it took a somewhat passive stance and rejected two possibilities of such employment for the Claimant without even consulting her. Thereafter, on 13 December 2004 it took the decision to dismiss her. The appeal hearing did nothing to rectify this Process. There was clearly a sense of impatience within the legal department and a desire for the situation to be "resolved". Whilst it was entirely proper, so that the legal department could have its proper complement of legal assistants to seek to plan forward and recruit another legal assistant, it did not follow logically from this that they needed quickly to establish whether or not the Claimant could work in any other capacity. No steps were taken in this regard. There was a failure to consult about a post that had become
7.2 The Tribunal concluded that the employer had failed in its duty to make a reasonable adjustment, that is to consider the Claimant for alternative employment in a secretarial or administrative capacity. Although there was a stated willingness to do this there is no evidence to support that there was in fact any such willingness; rather the reverse in that the Claimant was not even consulted when such opportunities arose. The Tribunal considered that the employer had failed in its duty to make reasonable adjustments. The Claimant clearly offered to work on a part-time basis and a secretarial or administrative capacity but the Respondent did not pursue this at all pro-actively.
7.3 This failure was inextricably linked with the decision to dismiss the Claimant. The reason for the dismissal was clearly capability. In considering section 98(4) of the Employment Rights Act 1996, the Tribunal took into account the fact that the employer is a comparatively large undertaking with a human resources department and a legal department and that it failed to take account of its duties under the Disability Discrimination Act 1995. Upon this basis the Tribunal concluded that the Claimant had been unfairly dismissed."
"2.1 … [Mrs Ferguson] conceded at the start of her own submissions that it would have been very difficult for the London Borough of Barnet to have found a position for her.
2.2 The Tribunal accepts that after a period of some few months in 2005 the council, if it had gone about matters the way it ought originally to have done, would have been in a position when it could have dismissed her not unfairly and without falling into error in terms of the Disability Discrimination Act. Nevertheless it did fall into that error."
The Respondent's case
The Claimant's case
Discussion and conclusions
Reasonable adjustments
84. We consider that the Employment Tribunal fell into error in paragraph 7.3 by concluding that the Respondent was bound to make adjustments simply by reason of its knowledge that the Claimant was disabled. The Employment Tribunal has elided or omitted the need under Section 6(1) of the Act to identify the arrangements made by the employer or the physical feature of' the premises which placed the Claimant "at a substantial disadvantage" as compared with persons who were not disabled. In our opinion the Employment Tribunal could not properly make any finding of less favourable treatment without having identified those arrangements or physical features.
85. In our opinion an Employment Tribunal considering a claim that an employer has discriminated against an employee pursuant to Section 5(2) of the Act by failing to comply with the Section 6 duty must identify:
(a) the relevant arrangements made by the employer
(b) the relevant physical features of the premises occupied by the employer
(c) the identity of non-disabled comparators (where appropriate) and
(d) the nature and extent of the substantial disadvantage suffered by the Claimant. It should be borne in mind that identification of the substantial disadvantage suffered by the Claimant may involve a consideration of the cumulative effect of both "arrangements" and "physical features" so it would be necessary to look at the overall picture.
In our opinion an Employment Tribunal cannot properly make findings of a failure to make reasonable adjustments under Section 5(2) without going through that process.
86. Unless the Employment Tribunal has identified the four matters we have set out above it cannot go on to judge if any proposed arrangement is reasonable. It simply is unable to say what adjustments were reasonable:
"To prevent the arrangements or feature placing the Claimant at a substantial disadvantage."
It follows that when the Employment Tribunal identified in paragraph 7.3 of its Decision the four proposed adjustments, the approach of the Employment Tribunal was again flawed. It had not, at that stage identified any substantial disadvantage caused by any arrangements or physical features. It could not, therefore, properly assess the likelihood of the adjustments alleviating those disadvantages. It is wrong, in our opinion for the Employment Tribunal to have simply based the finding that the adjustments would have been effective as it appears to have done, on the fact that these were what the Claimant wanted. There is simply no evidence or reasoning to support those findings. We leave aside two points made by Mr Laddie which seems to us to have merit (a) "transfer" must be to an existing vacancy; see Section 6(3)(c) and not simply an unspecified "transfer" and there is no evidence that there were any in the present case (b) it is not failure to consider that gives rise to discrimination but failure to implement. There is simply no evidence at all to support the Employment Tribunal's finding that the adjustments would have been effective as to alleviate some of the Claimant's symptoms.
"35. Section 6(1) envisages a comparison, but its exact nature is not spelled out. Lady Hale considers that the duty arises if the disabled person is placed at a substantial disadvantage in comparison with "non-disabled people generally". It respectfully appears to me, however, that, to be meaningful, the comparison must be with some limited class of persons who are not disabled.
36. The difficulty in identifying the appropriate comparators arises, in part at least, because section 6(I) is intended to apply in a range of situations.
42. … That arrangement places the disabled person at a substantial disadvantage by comparison with persons who are not disabled, because she is liable to be dismissed on the ground of disability whereas they are not. The appropriate comparators are therefore other employees of the employer who are not disabled, can therefore carry out the essential functions of the jobs and are, accordingly, not liable to be dismissed on the ground of disability."
The use of the word arrangement there is a reflection on the law as it that then stood, but which, as we have shown from the citation above, has been enlarged by amendment, to include provision, criterion or practice
63. … Hence she was eventually dismissed for incapacity. Any steps which the council might have to take under section 6(1) must be "in order to prevent arrangements… having that effect". "That effect" clearly refers to her being placed at a substantial disadvantage in comparison with non-disabled persons. So who are the non-disabled persons concerned?"
The medical evidence
"28. The Claimant was ill-served by the NHS; delays occurred which were unacceptable. In particular, the delay from the date of the decision to undertake counselling prior to joining the graded rehabilitation programme to actually receiving treatment grossly disadvantaged the Claimant.
29. The stringency of the local authority ill-health retirement regulations resulted in Dr McGrath's inability to support my request for an ill-health retirement, which would have been the esser of two evils.
30. 1 understand that the Claimant complains that she was disadvantaged by the Respondent's premises or arrangements due to her CFS. I do not think that this is correct. Her condition meant that she was sadly unfit for any work at all, whatever premises or arrangements were involved. I understand that she alleges that the Respondent failed to make adjustments. I fail to see how the Respondent could have successfully made any adjustments under the DDA, bearing in mind the variability of the Claimant's symptoms and their severity. These symptoms would have prevented her from working and adjustments would not have made a difference in my view. I believe that initially we tried the best adjustment, a very slow return to work for relatively few hours. Even this proved unsuccessful and her condition worsened without any subsequent improvement where adjustments could have been successfully applied."
Considering adjustments
"71. We respectfully agree with that analysis and consider that it applies here. The only question is, objectively, whether the employer has complied with his obligations or not. That seems to us to be entirely in accordance with the decision of the House of Lords in Archibald v Fife Council [2004] IRLR 651. If he does what is required of him, then the fact that he failed to consult about it or did not know that the obligation existed is irrelevant. It may be an entirely fortuitous and unconsidered compliance: but that is enough. Conversely, if he fails to do what is reasonably required, it avails him nothing that he has consulted the employee. In our view the McCaull case would have to be treated as wrongly decided if the Mid-Staffordshire case were correct, because inevitably, if the employer is unaware of his obligations under the Act and gives no thought to them, then he will perforce fail to carry out any necessary consultation.
72. Accordingly whilst, as we have emphasised, it will always be good practice for the employer to consult and it will potentially jeopardise the employer's legal position if he does not do so- because the employer cannot use the lack of knowledge that would have resulted from consultation as a shield to defend a complaint that he has not made reasonable adjustments- there is no separate and distinct duty of this kind."
Unfair dismissal