At the Tribunal | |
On 17 November 2004 | |
Before
HIS HONOUR JUDGE D SEROTA QC
MR D EVANS CBE
MRS J M MATTHIAS
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant | MS ANYA PALMER (Of Counsel) Instructed by: Messrs Charles Russell Solicitors 8-10 New Fetter Lane London EC4A 1RS |
For the Respondent | MR O MALIK (Of Counsel) Instructed by: Messrs Steele Raymond Solicitors Richmond Point 43 Richmond Hill Bournemouth BH2 6LR |
Employment Tribunals and the Employment Appeal Tribunal are bound by the Decision of the Court of Appeal in Dacas v Brook Street Bureau [2004] IRLR 358 and that Decision was not decided per incuriam.
HIS HONOUR JUDGE D SEROTA QC
Introduction
Relevant Facts as found by the Employment Tribunal
(a) A Contract dated 26 July 2001 entitled "Agreement for Provision of Contract and Permanent Personnel" was entered into between Abraxas PLC and Cable & Wireless. We shall return later to the terms of this agreement, which provided in effect that Abraxas should provide contract personnel for Cable & Wireless. The subsequent agreement between E-Nuff and Abraxas was entered into pursuant to this agreement.
(b) On 13 August 2002 E-Nuff entered into an agreement with Abraxas entitled "Contract for Services". The agreement was signed on behalf of E-Nuff by Mr Muscat. We shall refer to the terms later. We understand that the agreement was back-dated to April 2002. E-Nuff agreed to provide Mr Muscat's services to Abraxas' client Cable and Wireless for the period 26 April 2002 – 31 August 2002. The contract envisaged the possibility of some substitute carrying out Mr Muscat's work subject to consent of Abraxas and Cable and Wireless. He continued working as before under the direction of Cable & Wireless managers, initially a Mr Jones and later a Mr Steel. Cable and Wireless continued to supply Mr Muscat with a mobile telephone and a laptop computer and paid his mobile telephone bills as before. Mr Muscat arranged his annual leave to suit Cable & Wireless. Within Cable and Wireless' department structure Mr Muscat was labelled as an employee with an employee number and was included in the headcount of Mr Jones' team. All equipment he used was paid for by Cable & Wireless. His only contact with Abraxas was in relation to the payment of invoices. At no time did he [or E-Nuff] seek to provide a substitute.
Terms of the relevant contracts.
"Attendance at [EIL] premises for a period of two months, commencing October 16th 2001, to provide Telecommunications systems support to [EIL], and to complete the tasks outlined in Appendix A."
The agreement sets out the payments that EIL should make and provides that invoices were to be submitted by the contractor. The standard conditions contain the following:
"2. Independent Contractor Status. It is the express intent of the parties that Contractor is an independent contractor and not an agent, joint venturer or partner of Exodus. Nothing in this Agreement shall be interpreted or construed as creating or establishing the relationship of employer and employee between Exodus and any employee or agent of Contractor. Contractor will perform the Services as defined in the Statement of Work and related Purchase Orders under the general direction of Exodus, but Contractor will determine, in Contractor's sole discretion, the manner and means by which the Services are accomplished. Contractor shall retain the right to perform services for others during the term of this Agreement.
5. Payment for Services. In consideration for the timely and fully satisfactory performance of the Services, Exodus agrees to pay Contractor the Contract Sum specified in the Statement of Work and/or related Purchase Orders in the manner specified in the Statement of Work. Any Milestone Payments specified in the Statement of Work shall be credited against and deducted from the Contract Sum.
9. Obligations of Contractor
c. Contractor may not assign, delegate or subcontract neither this Agreement nor any of its rights, duties or obligations under this Agreement without the express written consent of Exodus. Any purported assignment or delegation in violation of this provision shall be void at the option of Exodus. Contractor's obligations are personal to Contractor, and Contractor acknowledges that Exodus has entered into this Agreement in reliance on Contractor's ability and agreement to perform its obligations accurately, competently and completely. Exodus reserves the right to assign its rights and obligations hereunder, as it deems appropriate.
21 Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to the rendering of the Services.
Except for any misrepresentation or breach of warranty which constitutes fraud:
a. the agreement supersedes and extinguishes any and all prior negotiations, representations and agreements, whether written or oral, between parties with respect to the rendering of such Services;b. each party acknowledges to the other that it has not been induced to enter into any such documents by nor relied upon any representation or warranty other than the representations and/or warranties contained therein;c. each party hereby irrevocably and unconditionally waives any right it may have to claim damages or to rescind this Agreement by reason of any misrepresentation and/or warranty not set forth in any such Agreement."
The Appendix sets out various tasks to be completed and a value is placed against each task.
"1. DEFINITIONS
In this Contract for Services, the following definitions apply:
"Company" means Abraxas plc (and its successors) whose registered office is 47 Eastcastle Street London W1W 8DY.
"Client" means the person firm or corporate body requiring the Company to perform Assignments.
"Consultancy" means the corporate body assigned or engaged by the Company (and) save where otherwise indicated includes any officer employee sub-contractor or representative thereof.
"Works Schedule" means an outline of the project, tasks or services to be performed.
"Assignment" means the period during which the Consultancy is engaged to undertake Works Schedules.
"Documents" means Certificate of Incorporation, or Certificate of Incorporation on Change of Name Details of Shareholders and Directors, Certificate of Registration for Value Added Tax, Insurance Policies Work Permits, Certification for Residency purposes where work is carried out.
References to the singular include the plural and references to the masculine include the feminine and vice versa.
THE CONTRACT
a) This Contract for Services together with the Works Schedule and any attachments shall constitute the entire Contract between the Company and the Consultancy and shall govern the Assignment undertaken by the Consultancy. No verbal or other written contract shall be valid.b) No variation or alteration to this Contract for Services shall be valid unless approved by a Director or Manager of the Company in writing.c) The relationship between the parties to this Contract is one of independent Suppliers and nothing contained in .this agreement shall be construed as constituting or establishing any partnership or joint venture or relationship of employee and employer between the parties. Upon completion of a Works Schedule, there is no obligation by the Company or the Client to provide future assignments to the Consultancy, neither is there an obligation for the Consultancy to provide future services to the Company or the Client.
3. ASSIGNMENTS
The Company acknowledges that the Assignment will be undertaken by one or more individuals provided by the Consultancy and nominated in the Works Schedule. The Consultancy may Change or replace such individuals provided the Company and the Company's client are satisfied that the proposed replacement possesses the necessary skills and expertise to carry out the Assignment. Furthermore the Consultancy warrants that any individual provided during the Assignment does have the necessary qualifications and is suitable for the Assignment.
a) The Consultancy undertakes at its own cost to provide all training necessary for any individual assigned to the Company to enable the Works Schedule to be undertaken in the manner expected of an independent professional.b) Upon the acceptance by the Consultancy of an offer of an Assignment the Company shall supply the Consultancy with a Works Schedule specifying the scopes of Works, the expected duration of the Assignment the fees payable and any other relevant terms. In the event of a contradiction as between this Contract for Services and the Works Schedule the Works Schedule shall apply.
4. FEES AND PROGRESS REPORTS
a) The Consultancy shall submit an invoice for the fees due(such fees to include VAT where appropriate) calculated by applying the rates set out in the Works Schedule to the Assignment progress reports.d) The Company reserves the right to delay or withhold payment of invoice in the event that:i) The Consultancy has not returned the Works Schedule and the Contract for Services duly signed.ii) The Assignment progress reports are improperly completed or unauthorised.iii) The Consultancy fails to submit the assignment progress report promptly, in accordance with 4b)iii).iv) The Client notifies the Company that it has a request for correction o rectification of works previously certified, in which case the Company reserves the right to withhold payment until it is notified that the correction or rectification has been completed.v) If after reasonable request has been made by the Company the Consultancy has not provided in respect of any individuals engaged on the Assignment adequate evidence that the Consultancy is fully complying with taxation social security immigration employment or insurance matters in the countries in which the Assignment is being carried out.e) Expenses incurred in the performance of the Assignment are to be invoiced separately and supported by a detailed claim sheet and copies of VAT receipts and signed by an authorised signatory of the Client.
6. LIABILITY
a) The Consultancy shall indemnify and keep the Company indemnified from and against any loss and liability that the Company may suffer or incur as a result of:i) any negligent, deliberate act or omission of the Consultancy; orii) any accident, damage or any injury to the Consultancy or any third party in connection with the AgreementThe Consultancy shall, both during the Assignment and thereafter, maintain and keep in place suitable insurance policies to cover any claims and liabilities arising, including those arising out of paragraph 6(a), above.
7. CONSULTANCY'S OBLIGATIONS
At all times the obligations of the Consultancy and any individual engaged on the Assignment shall include but not be limited to:
a) To be conversant with and adheres to the terms and conditions of the Contractb) Carry out the services to the best of its ability and with due care and attention and within the agreed timescales.c) To take into account the directions of the Client during the course of exercising professional skills and utilising specialist knowledge.
8 RELATIONSHIP BETWEEN THE COMPANY AND CONSULTANCY
The Consultancy acknowledges to the Company that its services are supplied to the Company as an independent contractor and that accordingly the responsibility of complying with all statutory and legal requirements relating to the individuals engaged on the Assignment (including the payment of taxation) is the sole responsibility of the Consultancy. In the event that any person should seek to establish any liability or obligation upon the Company on the grounds that any individual engaged on the Assignment is an employee of the Company, the Consultancy shall upon demand indemnify the Company and keep it indemnified in respect of any such liability or obligation and any related costs, expenses or other losses, which the Company shall incur."
"The Agency has agreed to provide to Cable & Wireless certain contract personnel … upon the terms and conditions of this Agreement."
"5.1
(c) Perform the Contractor Services with reasonable care and skill;(d) Obey and act in accordance with all lawful and reasonable directions of Cable & Wireless;"
"6.3 Cable & Wireless acknowledges that the Agency and the Contractor shall determine the manner in which the Contractor Services are provided in a manner which is consistent with this Agreement and in accordance with the instructions of Cable & Wireless. Cable & Wireless shall notify the Agency promptly if the Contractor's performance of the Contractor Services is unsatisfactory at any time. For the avoidance of doubt, Cable & Wireless shall not be responsible for handling any disciplinary or grievance hearings brought by the Contractor, and any arrangements for absence from work should be notified by the Contractor to the Agency."
"12.3 Any Contract may be terminated forthwith by Cable & Wireless upon giving written notice to the Agency, where the Contractor under such Contract:
(a) is guilty of serious or persistent misconduct in connection with the performance of the Services under the relevant Contract; or(c) is unable by reason of illness or other incapacity to perform the Services under the relevant Contract for an aggregate period exceeding 30 days, in any one consecutive period of 12 months;
12.4 Any Contract may be terminated by Cable & Wireless upon giving to the Agency:
(a) at least 5 days notice where the Contractor under the Contract has worked under such Contract for a period of less than 4 consecutive weeks;(b) at least 2 weeks notice where the Contractor under the Contract has worked under such Contract for a period of at least 4 but less than 8 consecutive weeks;(c) at least 4 weeks notice where the Contractor under the Contract has worked under such Contract for a period of 8 consecutive weeks or more."
"15 RELATIONSHIP BETWEEN CABLE & WIRELESS AND THE CONTRACTORS
The Agency acknowledges to Cable & Wireless that the services of each Contractor are supplied to Cable & Wireless as an independent contractor and that the Contractor shall not be viewed as an employee of Cable & Wireless. The Agency and Cable & Wireless agree that nothing in this Agreement requires that the Contractor is an employee of the Agency. However it is agreed that if the Contractor is, in law, viewed as an employee for whatever reason, the responsibility of complying with all statutory and legal requirements relating to the Contractor as an employee (including the payment of any taxation) shall be discharged wholly by the Agency. In the event that any person (including the Contractor) should seek to establish any liability (including but not limited to liability for any tort committed by a Contractor) or obligation upon Cable & Wireless upon grounds that a Contractor is an employee of Cable & Wireless, the Agency shall indemnify and keep Cable & Wireless indemnified against all losses, liabilities, costs and expenses (including but not limited to legal costs) arising from or incurred in relation to such alleged liability or obligation, except to the extent that such liability or obligation arises as a direct result of an instruction or an unlawful act or omission by Cable & Wireless, or as a result of legislative or common law changes outside the control of the Agency. The Agency shall notify Cable & Wireless forthwith if it has reason to believe that any such claim may arise, whether or not as a result of an instruction or an unlawful act or omission by Cable & Wireless."
The Decision of the Employment Tribunal
"For the avoidance of doubt the provisions contained in this Section shall not give rise to a contract of employment between Brook Street and the temporary worker, or the temporary worker and the client."
The temporary worker was Mrs Dacas and the client was Wandsworth.
"… to conclude that the Applicant did not have an implied contract of service with the Respondent independently of the existence of E-Nuff then factoring E-Nuff into the then triangular equation could not assist the Applicant in establishing such an implied contract of Service. If, on the other hand, the Tribunal were satisfied that apart from the position of E-Nuff there was an implied contract of service between the Applicant and Respondent, we would then go on to consider whether the presence of E-Nuff in the arrangement affected that and if so, in what way."
"that in its comprehensive review of the authorities carried out by the members of the Court of Appeal in Dacas if it had been thought that that case provided assistance one way or the other concerning the particular arrangement with which Dacas was concerned it is implausible that it would not have considered and dealt with that authority. In any event, Ms Palmer's submissions seek to sidestep the essence of the point made by the majority of the Court of Appeal that it is necessary for a Tribunal in circumstances such as this to consider the position apart from the express contractual term (sic) that exist in the arrangement."
The Employment Tribunal then found that excluding the position of E-Nuff, it was satisfied that there was an implied contract between Cable & Wireless and Mr Muscat, firstly because Cable & Wireless had inherited the contract of employment between EIL and Mr Muscat, and secondly, because the interposition of the Agreement with Abraxas had not destroyed the implied Contract:
"If the Applicant had entered into an agreement with Abraxas at the outset of his work for EIL and that had continued through until his work was terminated at the end of 2002 the indicia and the irreducible minimum and mutuality of obligation which existed from the Applicant and EIL and then the Respondent would not be altered to any extent. In the Tribunal's judgment the mutuality of obligations required by Carmichael v National Power were present. The Applicant, on the facts that we have found, was under the control of the Respondent, and before it EIL, and the money that was paid to Abraxas by the Respondent and by Abraxas on to E-Nuff was for the work performed by Mr Muscat."
The Tribunal at Paragraph 14(12) went on to find that the fact that this was a quadrangular rather than triangular series of contracts made no difference and Mr Muscat was at all material times the employee of Cable & Wireless.
Dacas v Brook Street
"Some may be surprised to learn that a significant number of people in the labour market, who cannot be accurately described as casual, intermittent or temporary workers, who reasonably think that they are in stable employment relationships and whom reasonable people would regard as employees, may not be employees after all and will be denied the protection of such basic employment rights…."
"it is becoming clear that, in the interests of consistency and predictability, employment tribunals require as much guidance as can be usefully derived from the relevant legal principles and from the current state of the authorities. Although, as I shall explain later, this case is complicated by the circumstances in which the appeal has come before this court, its facts neatly pose a troublesome question of employment law concerning the status of a cleaner who obtained, through an employment agency, four years of regular paid work with one end-user. This court would be failing in its function if it did not address that wider question. One of the reasons for spending a long time on this judgment is that the wider question is now the most intractable, as well as the most basic, in the whole of employment law. On the one hand, it would be more consistent with a purposive construction of the 1996 Act to hold that workers in the position of Mrs Dacas are entitled to protection from unfair dismissal than to hold that they are not. On the other hand, it has to be recognised that that result runs counter to the views and assumptions shared by many, both professional and lay, involved in setting up, operating and using employment agencies."
"The development of 'complex employment relationships', which flourish on the theoretical freedom of the people in the labour market to make contracts of their choice, has added to the difficulty of deciding whether an individual, doing paid work for another, does so under a contract of service and, if so, for whom. The common law notion of a 'contract of service' has to be applied by the courts, in the employment rights context, to constantly changing conditions in and outside the workplace. The general principles of the law of contract are sufficiently flexible to cope with many changes; but sometimes only legislation can supply the solution that the common law is unable to deliver. For example, the working conditions of 'temporary agency workers' have prompted proposals for an EC Directive establishing a protective framework for temporary workers and providing a consistent and flexible framework conducive to the activities of temporary employment agencies, which post temporary workers employed by them to user undertakings to work temporarily under the latter's supervision."
"The specific legal question in this case is whether the applicant works under a contract of service (express or implied) when (a) the applicant has entered into a written agreement, expressed to be a contract for services and not a contract of service, with an employment agency; and (b) the employment agency has entered into an express contract with its client (ie the end-user of work done by the applicant) for the provision of 'agency staff', including the applicant; but (c) no formal contract of any kind has ever been expressly entered into between the applicant and the end-user, in whose premises the applicant works regularly, exclusively and for reward until dismissal takes place on the initiative of the end-user."
(paragraph 11)
"…. the first impression gained, on looking at the practical realities of the triangular arrangement, is that the applicant is more likely to be regarded as an employee of the end-user than as an employee of the employment agency or as not being an employee at all. There is no dispute in cases like the present that the applicant has done work for the end-user at the end-user's premises and under the control of the end-user, who has indirectly paid the applicant for the work by means of regular payments to the employment agency calculated according to time sheets recording the number of hours worked for the end-user."
(paragraph 13)
"16 Implied contract of service
The statutory definition of a contract of employment as a 'contract of service' expressly includes an 'implied' contract. This should not be overlooked. I think that it has been. Like other simple contracts, a contract of service does not have to be in any particular form. Depending on the evidence in the case, a contract of service may be implied – that is, deduced – as a necessary inference from the conduct of the parties and from the circumstances surrounding the parties and the work done. As already indicated, the overall situation under consideration is shaped by the triangular format used for the organisation of the work: the applicant, the employment agency and the end-user are all involved. Each participant in the triangular situation may have an express contract with either one of, or with each of, the other two parties.
17 The critical point is that, although the construction of the contractual documents is important, it is not necessarily determinative of the contract of service questions, as contractual documents do not always cover all the contractual territory or exhaust all the contractual possibilities. In determining the true nature of the relationship (if any) between each of the respective parties, it is necessary to consider the total situation occupied by the parties. The totality of the triangular arrangements may lead to the necessary inference of a contract between such parties, when they have not actually entered into an express contract, either written or oral, with one another. Although there was no express contract between the applicant and the end-user in this case, that absence does not preclude the implication of a contract between them. That depends on the evidence, which includes, but may not be confined to, the contractual documents.
18 As a matter of law, when an issue is raised about the status of the applicant in unfair dismissal proceedings, an implied contract between parties who have no express contract with one another is a possibility that should be considered by the employment tribunal in making its findings of fact. It is relevant to the decision whether the applicant works under a contract, and, if so, what kind of contract it is and with whom it was made. There may be no contract of any kind, because it is found that there is no mutuality of obligations. There may be an implied contract, which may be characterised as a contract of service or as a contract for services. There may be an implied contract of some as yet unclassified kind, wedged within the traditional dichotomy, such as a 'semi-dependent worker's contract', as mentioned by Professor Freedland in his book, or a quasi-dependent worker's contract, as mentioned in the work of Professors Deakin and Morris on Labour Law (2001) at p.168.
19 If the applicant has a contract of service in a triangular situation of this kind, it may be with (a) the end-user, the contract usually being an implied one, or (b) the employment agency, depending on the construction of the express contract between the applicant and the agency and on other admissible evidence or, though this is more problematical, (c) more than one entity exercising the functions of an employer, namely the employment agency and the end-user jointly (see Freedland at pp.42–43)."
"……an 'irreducible minimum of mutual obligation necessary for a contract of service', ie an obligation to provide work and an obligation to perform it, coupled with the presence of control: see, for example, Carmichael v National Power plc at pp.45 (per Lord Irvine of Lairg) and 47 (Lord Hoffmann); Montgomery v Johnson Underwood at paragraphs 21, 23, 46 and 47 and the other authorities cited in the judgments in those cases.'
He also noted that:
"A tribunal must, however, resist the temptation to conclude that an individual is an employee simply because he is not a self employed person carrying on a business of his own: Wickens v Champion Employment [1984] ICR 365 at 371 and Ironmonger v Movefield Ltd 1988 IRLR 461 at paragraphs 19–21."
"The real problem for the tribunals is the application of the basic legal requirements to the case where an employment agency is interposed between the applicant and the end-user and where the functions normally found in a single employing entity are redistributed between two entities, each of which denies that it is the employer. Thus, while the end-user is the real and immediate recipient of the work done by the applicant, the employment agency is made responsible for paying remuneration to the applicant and for arranging other benefits usually associated with employment, such as sick leave and holiday pay. If there were no interposed employment agency there would be no doubt that, even in the absence of an express contract, Mrs Dacas worked under a contract of service with the council: it was managing and controlling work done by her in the mutual expectation that she would be paid for what she was told to do and had in fact done. So what difference does the presence of the employment agency really make to the status of Mrs Dacas? Does it mean that, although working under the daily control of the council, she was an employee of Brook Street, who supplied her services to the council? Or does it mean that she was not an employee of anyone? '
"… they must be prepared, if and when the matter is contested, to meet the challenge of general interpretative principles that the legal nature and effect of connected or associated transactions and the documents evidencing them are not ascertained by considering them in isolation from each other or by divorcing them from their context. It is legitimate to have regard to the fact, if it be the case, that a series or number of transactions are intended to operate in combination with one another or are ingredients of a wider transaction intended as a whole.
52 This means that, in ascertaining the overall legal effect of the triangular arrangements on the status of Mrs Dacas, the employment tribunal should not focus so intently on the express terms of the written contracts entered into by Brook Street with Mrs Dacas and the council that it is deflected from considering finding facts relevant to a possible implied contract of service between Mrs Dacas and the council in respect of the work actually done by her exclusively for the council at its premises and under its control, until it took the initiative in terminating that arrangement. The formal written contracts between Mrs Dacas and Brook Street and between Brook Street and the council relating to the work to be done by her for the council may not tell the whole of the story about the legal relationships affecting the work situation. They do not, as a matter of law, necessarily preclude the implication of a contract of service between Mrs Dacas and the council. There may be evidence of a pattern of regular mutual contact of a transactional character between Mrs Dacas and the council, from which a contract of service may be implied by the tribunal. I see no insuperable objection in law to a combination of transactions in the triangular arrangements, embracing an express contract for services between Mrs Dacas and Brook Street, an express contract between Brook Street and the council and an implied contract of service between Mrs Dacas and the council, with Brook Street acting in certain agreed respects as an agent for Mrs Dacas and as an agent for the council under the terms of the express written agreements.
53 I approach the question posed by this kind of case on the basis that the outcome, which would accord with practical reality and common sense, would be that, if it is legally and factually permissible to do so, the applicant has a contract, which is not a contract of service, with the employment agency, and that the applicant works under an implied contract, which is a contract of service, with the end-user and is therefore an employee of the end-user with a right not to be unfairly dismissed. The objective fact and degree of control over the work done by Mrs Dacas at West Drive over the years is crucial. The council in fact exercised the relevant control over her work and over her. As for mutuality of obligation, (a) the council was under an obligation to pay for the work that she did for it and she received payment in respect of such work from Brook Street, and (b) Mrs Dacas, while at West Drive, was under an obligation to do what she was told and to attend punctually at stated times. As for dismissal, it was the council which was entitled to take and in fact took the initiative in bringing to an end work done by her at West Drive. But for the council's action she would have continued to work there as previously. It is true that the obligations and the power to dismiss were not contained in an express contract between Mrs Dacas and the council. The fact that the obligations were contained in express contracts made between Mrs Dacas and Brook Street and between Brook Street and the council does not prevent them from being read across the triangular arrangements into an implied contract and taking effect as implied mutual obligations as between Mrs Dacas and the council.
"I am not, however, persuaded without the benefit of relevant findings of fact made by an employment tribunal which has addressed the question of implied contract, that no contract of service can be implied between Mrs Dacas and the council because such a contract is 'simply not compatible with the documents' or because the fact of control by the council is wholly explicable by virtue of the contractual obligation that exists between Mrs Dacas and Brook Street. Before reaching a conclusion on those points, I would like to know what in fact went on between the council and Mrs Dacas during the years when she was working at West Drive. What is lacking in this case is any finding by the employment tribunal about the facts of the daily contact between Mrs Dacas and the council at West Drive and the nature and extent of the dealings between them. This information is lacking because the employment tribunal did not address the possibility of an implied contract, which it should have addressed and should have been asked to address."
"…… her working terms and conditions, so far as they were in evidence, were indistinguishable from those of any local authority employee: she was expected to work as directed by Wandsworth's managerial staff, and she was finally dismissed for allegedly failing to do so."
"…. was not an employment agency case and did not deal with the question of an implied contract of service. The reasoning of the speeches is important, however, on two points of principle: first, on the point that, if mutuality of obligation is lacking, as it was held to be in a casual, 'as required' arrangement, there could be no contract of service; and, secondly, even where there are documents evidencing the arrangements between the parties, if the documents were not intended to constitute an exclusive record of the agreement, the employment tribunal are entitled, in deciding whether there was a contract of service, to make inferences from what the parties said and did both at the time when the applicant was engaged and subsequently."
"…..in future cases of this kind the employment tribunal should, in my judgment, at least consider the possibility of an implied contract of service. The result of the consideration will depend on the evidence in the case about the relationship between the applicant and the end-user and how that fits into the other triangular arrangements. In general, it would be surprising if, in a case like this, the end-user did not have powers of control or direction over such a person in such a working environment. The end-user is the ultimate paymaster. The arrangements were set up and operated on the basis that the end-user was paying the agency. What was the council paying for, if not for the work done by Mrs Dacas under its direction and for its benefit?"
"…it is a near-certainty that the county court or the High Court would find Wandsworth vicariously liable for Mrs Dacas' negligence. Counsel advancing a submission (and it is the submission made to us) that Mrs Dacas had for four years or more been cleaning the hostel as a contractual licensee, or pursuant to some other innominate type of contract, and that Wandsworth therefore had no vicarious liability for her negligence, could look forward to a bad day in court."
"The argument for Wandsworth proceeds from the fact that it had no written agreement of any kind with Mrs Dacas to the submission that there was accordingly nothing into which any terms could be implied. This, however, misses the critical point that there are more means of expressing mutual intentions than putting them in writing. In the field of employment it is not uncommon to find that a contract of employment has come into being through the conduct of the parties without a word being put in writing or even, on occasion, spoken. In particular, conduct which might not have manifested such a mutual intention had it lasted only a brief time may become unequivocal if it is maintained over weeks or months. Once the intention to enter into an employment relationship is so expressed, the common law will imply a variety of terms into it and simultaneously will spell vicarious liability out of it; and statute will add a series of other rights and obligations.
76 It is correct that the written terms of the temporary worker agreement allowed Brook Street to move Mrs Dacas daily from job to job, or from a job to no job, and to send a different cleaner each day or week to the West Drive hostel. Had this or something like it happened, I accept readily that it would have been difficult, though not necessarily impossible, to spell out of it any contract of employment between Wandsworth and Mrs Dacas. But it is not what happened; it was very possibly something that Wandsworth would not have wanted to happen; and the employment tribunal's task was to make a legally proper appraisal of what did happen. This they failed to do. As Lord Justice Mummery has demonstrated, their single paragraph of findings about Mrs Decas's relationship with Wandsworth fails to identify, much less address, the determinative questions.
77 For my part, I would doubt whether, at least on the facts found by the tribunal, those questions were susceptible of more than one answer – namely that by the date of her dismissal she was an employee of the borough with a statutory right not to be unfairly dismissed. In saying this, I should make it clear that there is nothing special about the length of time for which, as it happens Mrs Dacas had been working for Wandsworth. Until a year had gone by she had no protection in any case against unfair dismissal; but once arrangements like these had been in place for a year or more, I would have thought that the same inexorable inference would have arisen.
78 As Lord Justice Mummery has made clear, nothing we decide at this level can now fix Wandsworth with liability. But my principal reason for agreeing that Brook Street was Mrs Dacas's employer is that, in my judgment, the evidence before the employment tribunal pointed to the conclusion that Wandsworth was. Had Wandsworth remained a party it would have been necessary to remit the claim against it for a correctly approached decision on its liability, not least because the possibility that she had no employer defies common sense."
"if the obligation to remunerate the worker is imposed on one person whilst control of the worker is vested in another, there cannot be a contract of employment with either' .
Munby J parted company from the majority because:
"….what is relied on in this type of case as negativing the existence of any contract of service – indeed any contract at all – between the worker and the end-user is not the mere fact that there are contracts both between the worker and the agency and also between the agency and the end-user. What is relied on is the fact that the two critical elements – the obligation to remunerate and the right to control – are located in different parties. It is the differential distribution between the agency and the end-user of rights and obligations that would normally all be vested in the employer which is crucial and which has hitherto been relied on by the industry as necessarily producing the happy outcome – happy, that is, both for the agency and the end-user, though not, of course, for the worker – that the worker has no contract of service either with the agency or with the end user."
Munby J supported his view by reference to authorities including the judgement of Longmore LJ in Montgomery v Johnson Underwood Ltd [2001] EWCA Civ 318, 2001 IRLR 269 at paragraph [46] that:
"Whatever other developments this branch of law may have seen over the years, mutuality of obligation and the requirement of control on the part of the potential employer are the irreducible minimum for the existence of a contract of employment."
At paragraph 89 he said:
"…. the authorities, in my judgment, support the assumptions upon which the industry has hitherto proceeded. If the obligation to remunerate the worker is imposed on the agency, there cannot be a contract of service between the worker and the end-user. And if, at the same time, control is vested in the end-user, then there equally cannot be a contract of service between the worker and the agency."
"Where, with all respect, I part company with my Lords is in relation to three matters. The first is the suggestion that the objective fact and degree of control over the work done by Mrs Dacas over the years is crucial. That, as it seems to me, somewhat overstates the position. And in any event it does not seem to me, with all respect, to meet the point made by Elias J in the Stephenson case."
102 The second is the suggestion that there is mutuality of obligation because the council was under an obligation to pay for the work that Mrs Dacas did for it and she received payment in respect of such work from Brook Street. In this connection my Lord asks rhetorically, What was the council paying for, if not for the work done by Mrs Dacas under its direction and for its benefit? The difficulty with this approach, as Mr Swift correctly pointed out, is that the council had no obligation to pay Mrs Dacas, that Brook Street's obligation to pay her arose independently of whether or not Brook Street was paid by the council, and that the council did not set the rate of her pay. It needs also to be borne in mind that the sum contractually payable by the council to Brook Street was not simply the aggregate of the sums payable by Brook Street to Mrs Dacas and her fellow workers. It will also have included, in addition to Brook Street's profit, an element reflecting the cost to Brook Street of meeting its various obligations to the council.
103 The contract between Brook Street and the council was for the provision of services in accordance with a detailed specification and various other contractual documents. The specification, amongst other things, required Brook Street to ensure that any staff supplied to the council had been formally interviewed, had satisfactory references and, in respect of staff supplied to work directly with children, had been recruited in accordance with the Social Services Department's recruitment procedures, to ensure that its own recruitment staff were trained in the selection of professional staff to work with children or vulnerable adults, and to ensure that all staff were instructed in safe working practices and were made aware of their obligations under the Health and Safety at Work Act 1974. The answer to my Lord's rhetorical question, I respectfully suggest, is that what the council was paying for was not the work done by Mrs Dacas and her fellow workers but the services supplied to it by Brook Street in accordance with the Specification and the other contractual documents. The monies paid by the council to Brook Street were not payments of wages, nor were they calculated by reference to the wages payable by Brook Street to Mrs Dacas and her fellow workers. There was no mutuality.
104 The final matter is the assumption that any very useful purpose is likely to be served by remitting a case such as this for rehearing by the employment tribunal. I rather doubt that it will, for I find it very difficult to imagine that any tribunal correctly directing itself in law could find that there is in these circumstances any contract, let alone a contract of service, between Mrs Dacas and the council. I agree with the submission made on this point by Mr Foy QC. Such a finding is likely to be extremely rare, because there can only be an employment relationship if the end-user is responsible for the payment of remuneration to the worker, and in most cases – of deliberate purpose – it is the agency and not the end-user who undertakes to pay the worker."
"If this appeal turned exclusively – and in my judgment it does not – on the true meaning and effect of the documentation of March 1989, then I would hold as a matter of construction that no obligation on the CEGB to provide casual work, nor on Mrs Leese and Mrs Carmichael to undertake it, was imposed. There would therefore be an absence of that irreducible minimum of mutual obligation necessary to create a contract of service … .
19. In my judgment, it would only be appropriate to determine the issue in these cases solely by reference to the documents in March 1989, if it appeared from their own terms and/or from what the parties said or did then, or subsequently, that they intend then to constitute an exclusive memorial of their relationship. The industrial tribunal must be taken to have decided that they were not so intended but constituted one, albeit important, relevant source of material from which they were entitled to infer the parties' true intention, along with the other objective inferences which could reasonably be drawn from what the parties said and did in March 1989, and subsequently."
Lord Hoffman at para. 29 also gives assistance as to whether written agreements between the parties could be the only material considered by a Court or Tribunal in considering the contractual position between them:
"… I think that the Court of Appeal pushed the rule about the construction of documents too far. It applies in cases in which the parties intend all the terms of their contract (apart from any implied by law) to be contained in a document or documents. On the other hand, it does not apply when the intention of the parties, objectively ascertained, has to be gathered partly from documents but also from oral exchanges and conduct. In the latter case, the terms of the contract are a question of fact. And of course the question of whether the parties intended a document or documents to be the exclusive record or the terms of their agreement is also a question of fact."
"…by implying terms so as to water down the effect of the documents containing the express terms and give it sufficient mutuality to pass the test [of mutuality as set out in Carmichael]. We do not think this approach can be justified. If there was no contract, there was no contract and one could not be created by the implication of terms in this way.
11. If there was a contract, we cannot see any way in which the ET's implied terms could be incorporated into it. The implied terms flatly contradict the express terms contained in the documents: a positive implied obligation to offer and accept a reasonable amount of casual work (whatever that means) cannot be reconciled with express terms that neither party is obliged to offer or accept any casual work. None of the conventional routes for the implication of contractual terms will work. Neither business efficacy nor necessities require the implication of implied terms which are entirely inconsistent with a supposed contract's express terms. '
"However, I also agree that no such contract should be implied on the facts of any given case unless it is necessary to do so: necessary, that is to say, in order to give business reality to a transaction and to create enforceable obligations between parties who are dealing with one another in circumstances in which one would expect that business reality and those enforceable obligations to exist."
Bingham LJ continued at page 224:
"I do not think it is enough for the party seeking the implication of a contract to obtain 'it might' as an answer to these questions, for it would, in my view be contrary to principle to countenance the implication of a contract from conduct if the conduct relied upon is no more consistent with an intention to contractthan with an intention not to contract. It must, surely, be necessary to identify conduct referable to the contract contended for or, at the very least, conduct inconsistent with there being no contract made between the parties to the effect contended for. Put another way, I think it must be fatal to the implication of a contract if the parties would or might have acted exactly as they did in the absence of a contract.
If this approach is correct, I think it is impossible to imply a contract on the bare facts of this case. Nothing that the shipowners or the bill of lading holders did need have been different had their intention been not to make a contract on the bill of lading terms. Their business relationship was entirely efficacious without the implication of any contract between them. Although the bill of lading holders had no title to any part of the undivided bulk cargo they had a perfectly good right to demand delivery and the shipowners had no right to refuse or to impose conditions."
Bingham LJ went on to recognise the "good sense and commercial convenience" of the decision below that a contract was to be implied. However, commercial convenience and reasonableness do not:
"entitle one to cast principle aside and simply opt for a commercially convenient solution." (page 225)
"(1) A court will only imply a contract by reason of the conduct of the parties if it is necessary to do so. It will be fatal to the implication of a contract that the parties would or might have acted as they did without any such contract. In other words, it must be possible to infer a common intention to be bound by a contract which has legal effect. If there were no such intent that the claim would fail."
He cited the passages set out from the Aramis and appears to have accepted the submission that
" it would be odd if the principle for the implication of the contract at all should be different or less onerous than the principle for the implication of a term in a contract."
The submissions
(a) Mr Muscat accepted that he had never objected to being a contractor and had never asserted he was an employee. We have approached this appeal on the basis that Mr Muscat at all times was treated as a contractor by Cable & Wireless and never asserted that he was an employee during time he "worked" for them.
(b) Mr Muscat accepted that he had no objection when asked to sign the contract for services with Abraxas.
(c) Mr Muscat accepted that this contract was a valid contract and not a sham.
(d) Mr Muscat accepted that he could not pick and choose which terms in the contract of service he might rely upon.
Conclusions
"For the avoidance of doubt, the provisions contained in this Section shall not give rise to a contract of employment between Brook Street and the temporary worker, or the temporary worker and the client"