At the Tribunal | |
On 18 & 25 May 2004 | |
Before
THE HONOURABLE MRS JUSTICE COX
MR P DAWSON OBE
MR I EZEKIEL
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
Revised
For the Appellants | MR MICHAEL DUGGAN (of Counsel) Instructed by: Messrs Astons Solicitors The Stables Manor Road Staverton Nr Daventry Northamptonshire NN11 6JD |
For the Respondent | MR ADAM SOLOMON (of Counsel) Instructed by: Messrs Finn Gledhill Solicitors 1-4 Harrison Road Halifax West Yorkshire HX1 2AG |
SUMMARY
Unfair Dismissal
Whether a business reorganisation involved a redundancy. Appeal by employers, who said the Employment Tribunal erred in holding that it did not. Dismissed. Matter of fact for the Employment Tribunal applying section 139 of the Employment Rights Act 1996.
THE HONOURABLE MRS JUSTICE COX
The Facts
"3. The applicant had been employed by the respondent from 11 April 1997. At the time his employment ended he was working at the Imperial Crowne Hotel in Halifax as a general manager. The respondent is a substantial company with about 85 hotels throughout the United Kingdom and some 5000 full and part time staff. It was the respondent's evidence that from some time in the year 2001 the respondent decided upon a restructure of the operation of its business and that restructuring was to involve changes in the way that supervision of the various hotels was to be effected. Although the respondent has a system of consultation committees, it does not appear that the organizational changes which would be brought about as a result of the decision taken in 2001 was communicated to such committees. In the alternative, if it was communicated, it was done in such a way that there was no understanding by those affected of the likely impact.
4. Towards the end of 2001, the respondent decided that a group of hotels located in Harrogate, Huddersfield and Halifax would be subject to the re-organisation already alluded to. The first intimation the applicant was given of this intention was at a meeting on 12 January 2002 when he was told that there would be changes and the impact of the changes could be that his job would be at risk. There then followed a process whereby the applicant was invited to apply for other posts but ultimately he left the respondent's employment on 18 February 2002.
5 It is not necessary for the Tribunal to set out at length the events which took place. These are well documented in the witness statements and bundle of documents. In the main, there was little dispute between the parties as to the factual matrix. The real gulf between the parties lay in the interpretation to be placed on the factual matrix. Insofar as there were differences in the evidence, we preferred that of the applicant to that of the respondent. There were a number of inconsistencies in respondent's evidence and in some respects, the contemporaneous documentation appeared at odds with the evidence given."
"7 What happened was that the respondents decided to carry out their business in a different way. The tasks that were to be carried out to enable their business to be continued in the hote1s in general and in the Halifax, Huddersfield and Harrogate hotels in particular would remain the same. It may be that the identity of the persons carrying out the work and the job title that they were to be given would change. It may be that some employees would do different tasks to those which they had done prior to the reorganisation but what we were unable to ascertain from the evidence before us was that the requirements of the business for employees to carry out the work had ceased or diminished. As at 18 February 2002 and as at subsequent dates, there were no fewer employees doing the work. Indeed it may well be on a strict headcount that there were more employees doing the work than there had been previously. It may be that the overall cost of the employees who were to do the work was marginally less than it had been prior to 18 February 2002 but when we apply the statutory definition of redundancy to the facts in the case, and these facts were not significantly in dispute, we cannot find that the respondent has established that as at 18 February 2002 or any subsequent date the test postulated by section 139 of the Employment Rights Act 1996 was met."
"3. The Tribunal's relevant findings of fact are as follows:
a) The Respondent is a large company which operates a chain of hotels throughout the United Kingdom and has something in excess of 5,000 emp1oyees. The Applicant had been the General Manager of the Imperial Crown Hotel in Halifax from 1999. As General Manager he reported to Mr Hothersall the Northern Regional Manager. On a day to day basis he was responsible for the running of the Imperial Crown Hotel and to enable him to undertake that role he had immediately reporting to him the heads of the various departments or functions within the hotel.
b) The position at the Halifax hotel was replicated at the hotels located in Huddersfield and Harrogate. Each of those hotels had a General Manager supported in the same way as the General Manager at Halifax.
c) The purported intention of the re-organisation which the Respondent undertook in early 2002 was to create an Area General Manager apparently on a temporary basis, whereby an existing General Manager of a hotel would be responsib1e for additional hotels within their area and paid an allowance accordingly. However to achieve that goal it will be necessary to appoint Resident Managers not only to the additional hotels for which the Area General Manager would have responsibility but also for the base hotel from which the Area General Manager had risen.
d) The effect of the restructuring was that an Area General Manager was put in place to cover the hotels within the clustering (in the Applicant's case three hotels). Resident Managers would be appointed to each of the hotels within the cluster and in addition other aspects of the role within the individual hotels would be relocated. However the overall effect was that there would not be fewer employees carrying out the work. Indeed, in the case of the Applicant's cluster, there would be more employees carrying out the same work.
4. This is the factual matrix to which reference is made in paragraph 5 of the original decision. The effects of that factual matrix are set out in paragraph 7. The conclusion reached therein is that the re-organisation which was effected by the Respondent did not satisfy the statutory test set out in the Act.
5. As set out in the original decision any differences in the evidence given did not relate to the basic factual issues but rather the interpretation to be placed on them for example it was the Respondent's contention that the Area General Manager would have a significantly different function to that undertaken by the Applicant as General Manager of an Individual Hotel. The Applicant's case was that any such changes were peripheral. A comparison of the job description provided by the Respondent in respect of both roles supported the Applicant's contention rather than the Respondent. In relation to other issues there were differences in the evidence and to which reference is made in paragraph 5 of the Tribunal's original decision. These did not relate to areas of great significance indeed some were in respect of very minor matters which were dearly ascertainable from the contemporaneous documentation but which was expressed in evidence by the Respondent's witnesses in terms which contradicted that documentation. However the reference to differences in the evidence does not relate to the overall finding as to the effect of the reorganisation which the Respondent undertook."
The Legal Framework
"139 Redundancy
(1) For the purposes of this Act an employee who is dismissed shall be taken to be dismissed by reason of redundancy if the dismissal is wholly or mainly attributable to -
…
(b) the fact that the requirements of that business -
(i) for employees to carry out work of a particular kind, or
(ii) for employees to carry out work of a particular kind in the place where the employee was employed by the employer
have ceased or diminished or are expected to cease or diminish."
"It is in this connection that the apparently contradictory statements in paragraph 31 of the decision are significant. For the employee it was argued that there was no such cessor or diminution because it was found as a fact that there was sufficient general plumbing work for two plumbers even if a heating technician was added to the staff; for the employers it is contended that there was a diminution in the need for two plumbers because it was found as a fact that the employers had a requirement for only one full time trained plumber on the general plumbing work of the college as a result of the reorganisation of the staff.
It appears to me that the proper rationalisation of paragraph 31 is, or at any rate may be, as follows. There was no diminution of the employers' requirement for employees to carry out the maintenance of the heating installations and the general plumbing work of the employers taken together. If the employers added a heating technician to their works department staff, there would in fact still be enough general plumbing work to keep two plumbers employed. But, bearing in mind that the heating technician would be able, both on grounds of competence and availability of time, to assist in carrying out the general plumbing work, it was for the employers as a matter of commercial judgment to decide the size and balance of their works department staff in the light of the resources which they were prepared to devote to general plumbing. The employers decided that they would henceforth employ a heating engineer and one plumber only; there was consequently a diminution in the requirements of the employers for plumbers; they had a new requirement for an employee having different qualifications and skills to deal with the heating installations because the employment of a plumber for that work had proved unsatisfactory , and this may have been, and probably was, increased by reason of the 1981 improvements and extensions, including the introduction of electronic controls. They still had a requirement for a relief plumber which the heating engineer could supply part time, but they had no requirement for a second full time plumber. They might have decided to increase their staff by one body, but they were under no obligation to do so; this would be a purely commercial decision for the employers."
"24 Free of authority, we understand the statutory framework of s.81(2)(b) to involve a three-stage process:
(1) was the employee dismissed? If so,
(2) had the requirements. of the employer's business for employees to carry out work of a particular kind ceased or diminished, or were they expected to cease or diminish? If so,
(3) was the dismissal of the employee (the applicant before the industrial tribunal) caused wholly or mainly by the state of affairs identified at stage 2 above?"
"69 The correct approach
Like the appeal tribunal in Cowen v Haden Carrier; we started by looking at the statute and construing the words free of authority. Similarly, we have looked at the authorities. Unlike that tribunal, we return to our original approach and conclude first that it was correct, and secondly that no binding authority causes us to abandon that position. We would summarise it as follows:
70 (1) There may be a number of underlying causes leading to a true redundancy situation; our stage 2. There may be a need for economies; a reorganisation in the interests of efficiency; a reduction in production requirements; unilateral changes in the employees' terms and conditions of employment. None of these factors are themselves determinative of the stage 2 question. The only question to be asked is: was there a diminution/cessation in the employer's requirement for employees to carry out work of a particular kind, or an expectation of such cessation/diminution in the future [redundancy]? At this stage it is irrelevant to consider the terms of the applicant employee's contract of employment. That will only be relevant, if at all, at stage 3 (assuming that there is a dismissal).
71. (2) At stage 3 the tribunal is concerned with causation. Was the dismissal attributable wholly or mainly to the redundancy? Thus -
(a) Even if a redundancy situation arises, as in Nelson, if that does not cause the dismissal, the employee has not been dismissed by reason of redundancy. In Nelson the employee was directed to transfer to another job as provided for in his contract. He refused to do so. That was why he was dismissed.
(b) If the requirement for employees to perform the work of a transport clerk and transport manager diminishes, so that one employee can do both jobs, the dismissed employee is dismissed by reason of redundancy. See Pennington. The same explanation applies, on the facts, to the eventual decision in Robinson. In Cowen v Haden Carrier the requirement for employees to do the work of a divisional contracts surveyor ceased. The postholder was dismissed. That was a dismissal by reason of redundancy.
(c) Conversely, lithe requirement for employees to do work of a particular kind remains the same, there can be no dismissal by reason of redundancy, notwithstanding any unilateral variation to their contracts of employment. See Chapman, Lesney and Johnson.
(d) The contract versus function test debate is predicated on a misreading of both the statute and the cases of Nelson and Cowen v Haden Carrier. Save for the limited circumstances arising from Nelson where an employee is redeployed under the terms of his contract of employment and refuses to move, and this causes his dismissal, the applicant employee's terms and conditions of employment are irrelevant to the questions raised by the statute.
(e) This explains the concept of 'bumped redundancies'. Take this example: an employee is employed to work as a fork-lift truck driver, delivering materials to six production machines on the shop floor. Each machine has its own operator. The employer decides that it needs to run only five machines and that one machine operator must go. That is a stage 2 redundancy situation. Selection for dismissal is done on the LIFO principle within the department. The fork-lift truck driver has the least service. Accordingly; one machine operator is transferred to driving the truck; the short-service truck driver is dismissed. Is he dismissed by reason of redundancy? The answer is yes. Although under both the contract and function tests he is employed as a "fork-lift driver, and there is no diminution in the requirement for fork-lift drivers, nevertheless there is a diminution in the requirement for employees to carry out the operators' work and that has caused the employee's dismissal. See, for example, W Gimbert & Sons Ltd v Spurett [1967] 2 ITR 308; Elliott Turbomachinery v Bates [1981] ICR 218. In our judgment, the principle of 'bumped' redundancies is statutorily correct, and further demonstrates the flaw in the 'contract test' adumbrated in Pink.
(f) Our approach is also consistent with the decision of the Court of Appeal in Murphy v Epsom College [1984] IRLR 271. There, the applicant was one of two plumbers employed by a school. His work consisted mainly of general plumbing work. The employers decided to employ a heating technician to maintain their improved heating system. They then decided to dismiss one of the two plumbers and selected the employee for dismissal. The Court of Appeal upheld the majority view of the industrial tribunal that the reason for dismissal was redundancy. The employer originally had two plumbers; now it only required one. The employee was dismissed by reason of redundancy."
"5 My Lords, the language of para. (b) is in my view simplicity itself. It asks two questions of fact. The first is whether one or other of various states of economic affairs exists. In this case, the relevant one is whether the requirements of the business for employees to carry out work of a particular kind have diminished. The second question is whether the dismissal is attributable, wholly or mainly, to that state of affairs. This is a question of causation. In the present case, the Tribunal found as a fact that the requirements of the business for employees to work in the slaughter hall had diminished. Secondly, they found that that state of affairs had led to the appellants being dismissed. That, in my opinion, is the end of the matter.
6. This conclusion is in accordance with the analysis of the statutory provisions by Judge Peter Clark in Safeway Stores plc v Burrell [1997] IRLR 200 and I need to say no more than that I entirely agree with his admirably clear reasoning and conclusions..."
Lord Clyde at paragraph 14 of the report observed that:
"4. …the temptation of substituting other expressions for the words of the statute in the course of interpreting it is to be discouraged, however attractive such a course may seem to be by way of explaining what it is thought the legislature is endeavouring to say. It may certainly be useful to analyse a statutory provision so as to identify the successive elements of which it is composed and so focus attention on the particular word or words which call for interpretation, or isolate the particular requirements which have to be met for its application. That was usefully done by the Employment Appeal Tribunal in Safeway Stores plc v Burrell [1997] IRLR 200. But such an exercise should not involve any significant departure from the actual language which has been used."
At paragraph 17 he also said this:
"17. Counsel for the appellants sought to justify the proposition that reference must be made to the terms of the employee's contract by pointing to the word 'employees' in s.11(2)(b). But that is a perfectly natural and proper word to use in the particular context and cannot bear the significance which he sought to put upon it. It is properly used to distinguish work being done by employees of the particular employer as distinct from work done by others than persons employed by that employer. I cannot spell out of the use of the word 'employees' a necessity to treat the terms of the contract of employment as the conclusive measure of the 'work of a particular kind' to which the subsection refers. On the contrary the appellants' approach seems to require a rewriting of the section so that it would refer to 'employees of a particular kind' or to 'work specified in their contracts of employment.' But that is not what the paragraph says. It is not to the actual contractual arrangements which the employees have made that the paragraph directs attention but to the requirements of the business. The requirements of the business may call for a particular number of employees and for employees of particular skills and abilities. But the contractual provisions which the employer may make with the employees are not necessarily a requirement of the business: they are rather a means whereby the requirements of the business in respect of the workforce may be met."
"7. What the employment tribunal in fact did was to reiterate its finding that there was no diminution in the requirements of the Trust for employees to carry out work of a particular kind and explain that that finding related to thoracic surgery. They then stated in paragraph 11 that the evidence before them could only lead to a finding that some members of staff at Dr Shawkat's level (and above) would be required to carry out thoracic duties. The fact that Dr Shawkat's thoracic sessions were reduced was not because there was any diminution in the requirements of thoracic surgery but only because the Trust wanted him to do cardiac work in part of his time and not thoracic work in that part of his time. The tribunal then stated in terms that there was no reduction in the amount of thoracic surgery that needed to be performed, that there was no reduction in the number of employees required to perform this work and that the Trust's requirements for employees to carry out thoracic surgery had not diminished. They then concluded that Dr Shawkat was not dismissed by reason of redundancy but because the Trust attempted to impose unreasonable duties on Dr Shawkat which he had reasonably declined to carry out.
8. The Employment Appeal Tribunal decided that this process of reasoning disclosed no reasonably arguable point of law and that Dr Shawkat's appeal had to be dismissed. The argument presented to the appeal tribunal was that the employment tribunal should have taken into account the fact that Dr Shawkat's replacement did both cardiac and thoracic surgery and was thus doing work of a different particular kind and that it must then follow that Dr Shawkat was redundant. The appeal tribunal concluded, however, that the employment tribunal was perfectly entitled to conclude that the relevant work to which they should direct their attention was thoracic surgery and that, since the tribunal was entitled to approach the question in that way, the decision to which they came was a simple matter of fact which could not be challenged."
"10. Submissions
Mr O'Dempsey submitted that the stage (2) process required the employment tribunal to consider not only the work which the employee was doing at the time of dismissal but also the work which any replacement employee did after the dismissal. If that work was of a different particular kind from that which the employee was doing at the time of dismissal then the requirements of the employer's business for employees to carry out work of a particular kind must, in law, have diminished. This is tantamount to saying that any reorganisation of the employer's business, as a result of which he requires one or more of his work force to do a different job from that which he or she was previously doing must be a redundancy situation.
11. Mr Kibling, for the Trust, submitted that this had never been the law and that the only question for the employment tribunal was whether the requirements of the Trust's business for employees to carry out thoracic surgery had ceased or diminished. It might or might not be helpful, in the context of that decision, to consider whether the work done by any replacement employee was work of a different kind, but the mere fact that it was did not compel the conclusion that any dismissal was by reason of redundancy. In this case, the tribunal was well aware that Dr Shawkat had been required to do cardiac work as well as thoracic work (and thus that any replacement would be likely to be doing precisely that) but they had decided that, in spite of that, there was no diminution in the Trust's requirements for employees to carry out thoracic surgery. That was a decision of fact to which the tribunal was entitled to come.
12. Conclusion
In my judgment, Mr Kibling's submission is correct. It is clear on the authorities that the mere fact of reorganisation is not conclusive of redundancy. Mr O'Dempsey relied strongly on Murphy v Epsom College [1984] IRLR 271 in which the school had originally employed two plumbers but decided, after improving the heating system, to employ a heating engineer of superior skill to the plumbers in order to maintain the improved system and perform functions of a more responsible kind than the functions which the plumbers were expected to perform. The heating engineer would also do ordinary plumbing work. The school then dismissed one of the plumbers, who claimed that he had been unfairly dismissed; the school defended the claim on the basis that he had been dismissed by reason of redundancy and that such dismissal was fair. That defence succeeded since the school's requirements for the part-time plumbing services of the employee to assist the other plumber in general plumbing work had ceased, but Sir Denys Buckley in the course of the leading judgment said (p.276):
'Every case of reorganisation must, I think, depend ultimately on its particular facts. In each case it must be for the individual tribunal to decide whether the reorganisation and reallocation of functions within the staff is such as to change the particular kind of work which a particular employee, or successive employees, is or are required to carry out, and whether such change has had any, and if so what, effect on the employer's requirement for employees to carry out a particular kind of work.'
In the present case the employment tribunal did, in its first decision, decide that the reorganisation of the cardiac and thoracic departments changed the work that its employees in the thoracic department were required to carry out. It was for that reason that the tribunal decided that Dr Shawkat had been unfairly dismissed in the course of the Trust seeking to implement that change. But it cannot follow of itself that Dr Shawkat was dismissed by reason of redundancy, because the tribunal had to go on to decide, in Sir Denys Buckley's words, whether that 'change has had any, and if so what, effect on the employer's requirement for employees to carry out a particular kind of work'. The tribunal has found that, despite the change that did occur, the employer's requirements for employees to carry out thoracic surgery had not ceased or diminished and that is a conclusion that was open to them on the facts and must be the end of the matter."
The Issues
"However the overall effect was that there would not be fewer employees carrying out the work. Indeed, in the case of the Applicant's cluster there would be more employees carrying out the same work."
This, he submits, illustrates the Tribunal's erroneous understanding that there cannot be a redundancy where the same number of employees remain or where there is an increase in the numbers of employees.
"13. Some dicta in some earlier cases had conversely suggested that, if a dismissal had been caused by reorganisation, the reason could not be redundancy. But in Robinson v British Island Airways Ltd [1977] IRLR 477, the Employment Appeal Tribunal said that that could not be right, Phillips J saying:
'In truth a reorganisation mayor may not end in redundancy; it all depends on the nature and effect of the reorganisation.'
In that case the employee worked as a flight operations manager answerable to a general manager, operations and traffic. The employer effected a reorganisation abolishing both posts and creating a single job of operations manager. The new job involved different tasks, new responsibilities and enhanced status for the occupant and both previous employees were dismissed. The employer paid appropriate redundancy pay but the employee complained he had been unfairly dismissed. The employment tribunal and the Employment Appeal Tribunal said the case was not a case of unfair dismissal but of redundancy, so the employee was arguing against redundancy as in Murphy, whereas in the present case it is, of course, the employer who submits there is no redundancy. Mr Robinson argued that only one post was abolished and it was impossible to squeeze two redundancies out of one post. The appeal tribunal held that the work of the new post was different in kind from that done by either of the two previous employees and continued:
'Thus in our judgment it can truly be said that the dismissal of the employee was attributable to the fact that the requirements of the business for employees to carry out work of a particular kind had ceased or diminished and that each was redundant.'
For my part, it does not seem to me that the appeal tribunal was saying that it must follow, from the fact that the new post is different in kind from the previous post or posts, that the requirements of the employer's business for employees to carry out work of a particular kind must have diminished. It can follow and the appeal tribunal, therefore, upheld the tribunal's decision. It need not follow, however, and it is for the tribunal to decide whether it does or not."
16. "… What seems to have happened is that the Trust has reorganised its staff to do more cardiac surgery than previously; the requirements for thoracic surgery, as the tribunal found, still exist undiminished."
"As to the question of whether the employee was redundant, for my part I am quite satisfied that the modernisation of the heating arrangements diminished the requirement of the employers for plumbers, because the maintenance of the plant as modernised was not a plumber's work. The fact that the heating technician did some plumbing work, or would be required to do some plumbing work, does not alter the situation. Sir Denys Buckley has dealt with the matter fully; I agree with his judgment on that part of the case and I also agree with the reasoning and judgment of the appeal tribunal."
"16. In the context of a business such as the Trust's, the tribunal's conclusion that the Trust's requirements for employees to carry out the business of thoracic surgery has not ceased or diminished is scarcely surprising. What seems to have happened is that the Trust has reorganised its staff to do more cardiac surgery than previously; the requirements for thoracic surgery, as the tribunal found, still exist undiminished. That does not mean that Dr Shawkat was redundant nor that his dismissal was dismissal by reason of redundancy within s.139(1). It may be added that even if the requirements of the Trust for employees to carry out thoracic surgery had in truth diminished, it would on the tribunal's findings be extremely difficult to say that Dr Shawkat's dismissal was attributable to that state of affairs."
(1) that the facts in all these cases are fundamental to the Employment Tribunal's decision and to a proper understanding of it by this Appeal Tribunal;
(2) that the test to be applied in such cases is that contained in the statutory provisions themselves, the language of section 139 (1) (b) being "simplicity itself", as the House of Lords held in Murray, approving the analysis of the EAT in Safeway; and
(3) the variety of glosses on the statutory test previously referred to, including the "contract", "function" or "kind of employee" test, are confusing, unhelpful and are best avoided by Employment Tribunals in applying the language of the statute to the facts they have found.