At the Tribunal | |
On 14 November 2001 | |
Before
HIS HONOUR JUDGE D PUGSLEY
MR D J JENKINS MBE
MISS C HOLROYD
APPELLANT | |
(2) BRENTVINE LIMITED |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
RESERVED DECISION
For the Appellant | MR DAVID GRIFFITH-JONES QC (of Counsel) Messrs Lovells Solicitors 65 Holborn Viaduct London EC1A 2DY |
For the 1st Respondent For the 2nd Respondent For the 6th Respondent |
MS ANDREA JARVIS (the Respondent in person) MS DIANE BAILEY (the Respondent in person) MR T LINDEN (of Counsel) Messrs Bond Pearce Solicitors Town Quay House 7 Town Quay Southampton SO14 2PT |
HIS HONOUR JUDGE D PUGSLEY
"a) That Brentvine will maintain strict discipline and good order among its "employees, agents and sub-contractors" and not permit any of them to prejudice Esso's interests (page 222);
b) That Brentvine shall on Esso's request, remove any of its "employees" from the Refinery forthwith and supply a replacement (page222/223);
c) That Esso can terminate their requirement for particular personnel on 7 days written notice (page 221);
d) That Brentvine will ensure that all of its "employees" are fully aware of Esso's drugs and alcohol policies (which should be adopted by Brentvine) and that none of its "employees" breach such policies (page 223/224);
e) That Esso will not be liable to pay compensation in relation to any claim (including unfair dismissal) arising out of the termination by Brentvine of any worker's services.
"15 Once a worker has been chosen by Esso, he/she:-
a) Signed a confidentiality undertaking (tab 24 in R1), whereby the worker agreed, inter alia, to treat sensitive information etc in confidence, and in particular not to discuss with or disclose to Brentvine any confidential information or knowledge acquired whilst at Esso;
b) Agreed to abide by and indeed signed Esso's Business Ethics Policy (part of which appears at page 20 of exhibit A1);
c) Agreed to abide by and signed Esso's Conflict of Duty and Interests Policy (not seen by the Tribunal);
d) Undertook initial training supplied by Esso including Health & Safety Procedures and an explanation of Esso's Drugs and Alcohol Policy for the Fawley Refinery;
e) Worked alongside Esso's direct employees doing comparable or equivalent work and indeed there was no difference or distinction in the work allocated to employees or agency workers;
f) Was under the day to day control of Esso (as Mr Adams accepted) and was treated in the same manner as Esso's direct employees;
g) Approached his/her Supervisor with any requests for time off work;
h) Was supplied by Esso with whatever equipment was required to undertake his/her duties;
i) Received. along with direct employees, training where necessary (e.g. new secretarial computer software); but did not receive career development training
16 As already noted, there were no Esso disciplinary procedures in relation to agency personnel (as opposed to Esso direct employees); although in fact Mr Adams confirmed that they had never had any disciplinary problems with any of the staff provided by Brentvine. Mr Adams did however make plain that, in the event of problems arising at the Refinery concerning either the conduct or the capability of any agency personnel, the practice was that the Agency concerned would be informed of the circumstances and invited to deal with the relevant individual and that on occasion Esso had supplied witnesses for disciplinary hearings undertaken by Agencies. Esso would be informed by the Agency of the outcome of any disciplinary procedures/action and of the Agency's decision. Mr Adams confirmed that, if in Esso's view an insufficiently robust view was taken by an Agency in respect of a disciplinary problem in particular, then Esso could and indeed would remove the entry pass to the Refinery from the individual concerned thereby effectively preventing that person from coming on to or working at the site. In effect, Esso retain control of who it did, and who it did not want to work at the Refinery.
17 Turning to remuneration and hours of work, the relevant facts are as follows:-
a) The agency worker completed a weekly time sheet, showing the hours worked, which was approved and countersigned by the appropriate Supervisor (see tab 22 in R1);
b) The time sheet was then sent to Brentvine, who paid the agency worker direct;
c) The rates of pay for individual categories of agency workers were specified by Esso, according to grades, which were also specified by them; and no deviations from the specified rates were allowed. Page 216 at tab 23 of R1 sets out an example of the Agency rates agreed by Esso. In other words, the apparently common place situation, where an Agency is paid a lump sum by a "client" for provision of personnel, and can then choose and negotiate with individuals how much it retains and how much is passed to him/her, did not apply;
d) Periodically, either on renewal of Brentvine's annual contract or at other times, Esso would increase the rates payable to the agency workers.
e) It appears that Brentvine's commission as agent depended upon the rates allowed by Esso for agency workers. Mrs Stainer's unchallenged evidence was that there was little by way of negotiation between Brentvine and Esso. The proposed new annual contract was sent to Brentvine by Esso on a "take it or leave it" basis;
f) Tax and National Insurance were deducted by Brentvine in the exercise of their duty under Section 134 Income and Corporation Taxes Act 1988, save where the agency worker's services were supplied by a service Company;
g) Neither Brentvine nor Esso made any payments to agency workers for hours which were not worked, whether due to holidays, illness, or any other reason for absence;
h) No pension scheme was available to agency workers, in contract to Esso's direct employees;
i) There was no substantial differential in the rates of pay between direct employees on the one hand and agency workers on the other. Mr Adam's unchallenged evidence was that direct employees started off at a lower level but, after time, overtook agency workers;
j) In the case of Ms Jarvis, it was not disputed that at the end of her first six month engagement, on the successful completion of a "turnaround" she received a "cash bonus" from Esso of £250.00 and indeed engaged in direct negotiations with Esso concerning an uplift in her rate of pay;
k) As already noted, the normal hours of work for the relevant grade of agency worker were specified by Esso and communicated direct by them to the individual concerned. If an agency worker wanted some time off he or she would approach the relevant Esso supervisor (rather than Brentvine). The only way in which Brentvine would discover that an agency worker had been absent, for whatever reason, was via completed time sheets following such absence.
l) The undisputed evidence was that there was never any disagreement between Esso and any of the Agency workers concerning holidays or other time off requested; and that both Ms Bailey and Ms Jarvis took variable amounts of holiday from year to year. On occasions, both of them took substantially more holiday than the direct employees of either Brentvine or Esso were allowed. In part, in Mrs Jarvis' case, this was due to the fact that her primary role was as a "Turnaround Clerk" and that "Turnarounds" (where a section of the Refinery is shut down for cleaning) were infrequent and indeed declining at the Refinery. Whilst she was allocated by Esso to other duties when not engaged on "Turnarounds", their requirement for her was plainly reasonably flexible. In the case of both Applicants it should be noted that whilst most of the agency workers supplied by Brentvine to Esso were long term, they also regularly supplied "holiday cover" staff;
m) Mr Adams confirmed that, in the event of long term or persistent absence through illness on the part of Agency personnel, Esso adopted an approach of "wait and see". Much would depend upon the individual's prognosis or outlook, presumably ascertained after discussions with the individual concerned. Certainly, there was no question of immediately withdrawing the pass to the Refinery and seeking a replacement. This approach was consistent with what we find to have been the general attitude towards its agency workers, which can be described as reasonable, inclusive and considerate. For example, it was specifically accepted by Mr Nicolle for Esso that Ms Jarvis was part of the Turnaround "team" for 9 years; indeed, she was not only the local safety representative but also organised team social events etc;
n) As noted, Esso had the power to terminate the engagement of any Brentvine personnel by giving 7 days written notice. It was clear from Mr Adams evidence that the reasons for termination of both Ms Bailey and Ms Jarvis' engagements were akin in employment law terms to redundancy. 1999 was plainly a difficult year for Esso, with an over supply of both crude and refined oil coupled with very low margins. As a result, Esso reviewed its staffing levels at the Fawley Refinery as part of a cost cutting exercise. In the case of Ms Jarvis, she was the only Turnaround Clerk at the Refinery. Normally, there was one Turnaround per annum at at least some part of the site, although frequency had been declining. However, by the summer of 1999, it was clear that the next Turnaround at the Refinery would not be until the Autumn of 2001. They therefore instructed Brentvine to terminate Ms Jarvis' engagement. The letter at tab 25 of R1 to Ms Stainer explains the circumstances, instructs Brentvine to tell Ms Jarvis that her services were no longer required, when she should be told and required them to give her one week's notice. A similar communication would it appears, have been sent and received in relation to Ms Bailey in October 1999, although we did not see it. It was however clear from Mr Adams evidence that, as a result of the staffing levels review, secretarial staff at the Refinery were cut at that time. In a clear and acknowledged attempt to minimise redundancies among direct employees, agency workers such as Ms Bailey were not retained."
"21 From our reading and understanding of the combined authorities, we deduce and adopt the following principles as relevant to the issue before us:-
a) It is for each Applicant to prove that she was an employee of either Esso or Brentvine. It we are not satisfied, on the balance of probabilities, in respect of either Respondent, then it follows that the Applicant(s) are self employed;
b) There is no rule of law that an agency worker cannot be an employee of either the Agency of the "client". Whether or not an agency worker is an employee will depend upon the facts as found by the Tribunal in each particular case. Where the relevant contract is wholly contained in a document or documents, the questions whether the contract is one of employment is a questions of law to be determined upon the true construction of the documents in its factual matrix;
c) Since all the evidence we heard concentrated on the Applicants engagement with Esso (and indeed there was no mention of either Applicant working at any stage for any other "client"), then, insofar as is necessary, we concentrate on and construe the relevant terms which governed both Applicants whilst they were undertaking specific, although lengthy, engagements with Esso. There was no "general engagement" governing the relationship between Brentvine and the Applicants for periods when they were not undertaking work for Esso as a client;
d) That since we are dealing with a specific rather than a general engagement, the absence of mutuality of obligations on the part of the parties is irrelevant;
e) That, notwithstanding Mr Nicolles's submission, the length of the Applicants continuous engagement with Esso are factors to be taken into account when considering their applications; and that it is incorrect merely to focus on the parties intentions and the position at the time of commencement of their respective engagements.
f) That the Tribunal must, without adopting a merely mechanical/mathematical approach, balance all the competing and relevant factors, none of which are individually pre-eminent in considering whether or not the Applicant or either of them were employees. Relevant questions include whether the Applicant provided her skill and work in return for remuneration; whether there was a sufficient degree of control on the part of either party to enable the individual fairly to be called a servant; and whether there are any other factors inconsistent with the existence of a contract of service. Put another way, were the Applicants, or either of them, in business on their own account with a view to profit?"
"26 Turning to the Applicants claims against Esso, the first point to be noted is that there were no contracts, written or oral, between the parties. There were however a large number of factors which are consistent with contracts of employment subsisting. The Applicants were interviewed and chosen by Esso, not Brentvine. When they worked, they were paid. They received fixed hourly rates of pay with uplifts for "overtime" when available. Rates of pay were increased from time to time, in line presumably with salary increases for direct employees, since Mr Adams confirmed there were no substantial pay differentials between agency workers and employees. They undertook similar work to comparable direct employees and there was no difference in Esso's treatment of them as opposed to their employees. It was accepted that Ms Jarvis was "part of the team". They received initial training concerning Esso's site procedures and, where necessary, to cope with changing working practices at the Refinery. They were under day to day control of Esso by means of its nominated supervisors. Permission was sought and granted by supervisors for periodic holidays and other time off. The Applicants signed confidentiality undertakings, and also copies of Esso's business ethics and conflict of duty and interests policies. In the case of Ms Jarvis, Esso paid her a bonus, together with others in her "team"; at the end of one particular Turnaround: discussed/negotiated rates of pay with her; and allocated other work to her when no Turnarounds were in progress. Both Applicants worked continuously at Esso for very substantial periods; Ms Jarvis for nearly 9 years; Ms Bailey for nearly 11.
27 There are other factors which point in the opposite direction. There was no grievance procedure; and no formal disciplinary procedure. Additionally, neither Applicant received paid holidays or sick pay or participated in the Company Pension Scheme. Both of them on occasion took annual holidays substantially greater than that which direct employees were allowed (although this was always by agreement with Esso and no objection was ever raised). Both Applicants engagements were terminated in situations where redundancy payments would have been payable, had they been employees; neither received any payment nor indeed anything other than nominal notice.
28 Weighing all these matters together, we have come to the clear and unanimous conclusion that the Applicants have proved that they were in fact employees of Esso. we think that, over their years at the Fawley Refinery both Applicants became very much part of their respective teams, working similar weeks on similar work with direct employees under the control of an Esso Supervisor, who could allocate alternative duties to them (e.g. Ms Jarvis when not engaged on "Turnaround" work). There was no suggestion that the Applicants could provide substitutes; indeed that would not be possible since each individual at the Refinery is issued with an Esso pass. There was no opportunity for either Applicant to profit from sound management in what were essentially clerical/secretarial roles. They were paid the going rate for the work they did. There was no evidence of either Applicant undertaking or wishing to undertake substantial overtime to boost individual earnings. It appeared from Ms Jarvis unchallenged evidence that, when times were busy, for example during a Turnaround, all in the department or team concerned would help. The only financial risk run by the Applicants was that if they did not work, they received no pay. That, however, in our view does not of itself preclude the existence of contracts of employment, particularly where both applicants were continuously engaged for such substantial periods. Whilst Esso had no formal disciplinary procedure governing Agency workers, it could and did police such personnel. If Esso considered a disciplinary sanction insufficiently robust, it could and did speak to the Agency concerned; and, significantly in our view, it could and did prevent individuals coming onto or working on the site by withdrawal of the site pass. In effect, Esso retained the power of immediately terminating the engagement of any agency worker for any reason Esso considered sufficient. Finally, whilst both Applicants did on occasion take longer holidays than others, that on its own is insufficient evidence to suggest that they were in reality undertaking work at the site in business on their own account and with a view to profit. Accordingly, we decide the preliminary point in their favour and against Esso."
"Indeed as already noted, there was no contract of any sort between the Applicants and Esso."
Mr Griffith-Jones QC submits that if there is no contract there can be no question of there being a contract of service. The point, he says, is self evident, but as a precaution cites Hewlett Packard v O'Murphy EAT/612/01 and Serco v Blair & others EAT/345/98, a decision which was before the Employment Tribunal but with which they failed to deal in the Reasons. If there was no relevant contract between the Applicants and Esso, there was no issue between the parties that there could not have been a contract of service as defined by Section 230(1) and 230(2) of the Employment Rights Act.
"… factors which are consistent with contracts of employment…"
Quite simply what is submitted on behalf of he Appellant is that if there is no contract the fact that circumstances exist which are consistent of a contract of employment is irrelevant since those circumstances are merely the product of the contracts between Esso and Brentvine, and Brentvine and its agency workers. The case of Stevedoring & Haulage Services v Fuller [2001] IRLR 627 Court of Appeal, is cited as authority for the proposition that it is not possible to transform a relationship which was not contractual into a contract of service by implying terms into the relationship.
"(2) "employment agency" means the business (whether or not carried on with a view to profit and whether or not carried on in conjunction with any other business) of providing services (whether by the provision of information or otherwise) for the purpose of finding workers employment with employers or of supplying employers with workers for employment by them.
(3) For the purposes of this Act "employment business" means the business (whether or not carried on with a view to profit and whether or not carried on in conjunction with any other business) of supplying persons in the employment of the person carrying on the business, to act for, and under the `control of, other persons in any capacity"
"The employment tribunal had not erred in holding that the appellants had a sufficient degree of control over the first respondent that he could properly be regarded as their employee, in circumstances in which, although the appellants had no direct legal right of control over the respondent under a contract they had made with him, he was bound by the terms of his contract with the employment agency who then assigned his services to the appellants to comply with all reasonable instructions and requests made by the appellants and control of what he did on a day-to-day basis lay with them.
In determining whether there is a sufficient degree of control to establish a relationship of employer and employee, there is no good reason to ignore practical aspects of control that fall short of legal rights. Nor is it a necessary component of the type of control exercised by an employer over an employee that it should be exercised only directly between them and not by way of a third party acting upon the directions, or at the request of, the employer. The law has long regarded it as possible in appropriate contexts that an act which A procures B to do should be regarded as done by A. The existence of a degree of control over a worker consistent with his being an employee of A is not necessarily disproved by showing that B had equal or even greater powers over him.
In the present case, once he was at the appellants' site, the respondent became largely subject to control much as would have been the case had he been an ordinary full-time employee. It was the appellants who, in the words of MacKenna J in Ready Mixed Concrete (South East) Ltd v Minister of Pensions and National Insurance [1968] 1 All ER 433, determined "The thing to be done, the way in which it shall be done, the means to be employed in doing it, the time when and the place where it shall be done". It was the appellants' manager who suspended him following a disciplinary hearing and decided to terminate his assignment."