OUTER HOUSE, COURT OF SESSION
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PD1196/12
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OPINION OF LORD PENTLAND
in the cause
HELEN SHIELDS
Pursuer;
against
CROSSROADS (ORKNEY)
Defenders:
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Pursuer: Grahame QC, Wilson; Digby Brown LLP
Defenders: Milligan QC; Simpson & Marwick
23 August 2013
Introduction
[1] In the
summer of 2009 the pursuer had a brief love affair with one of the defenders'
employees. He was at the time a social worker assigned to her case. The
pursuer now claims that the affair caused her to suffer serious injury to her
mental health and certain financial losses. She says that her former lover
owed her a duty of care not to have an affair with her because of the position
he was in as her social worker; she claims also that he deliberately intended
to cause her distress and psychological harm by deciding to have an affair with
her. The pursuer sues the defenders for damages of £100,000 on the basis that they
were under a duty to protect her against their employee's conduct and that they
are vicariously liable for what he did to her.
[2] Although the
action is brought under chapter 43 of the Rules of the Court of Session
(allowing for abbreviated pleadings), the pursuer's written case is fully
developed and sets out the factual and legal grounds of her action in detail.
The case came before me for a debate at which the defenders moved for dismissal
of the action on the ground that it was fundamentally misconceived in law. The
pursuer sought a proof before answer so that evidence could be led before any
of the legal issues in the case fell to be resolved.
The pursuer's
pleadings
[3] The circumstances giving rise to the pursuer's claims, as set out in
her pleadings, may be summarised as follows.
[4] The
pursuer, who is now 42 years of age, describes herself as a carer. The
defenders are a registered charity and at the relevant time had a place of
business at the Orkney Carers Centre in Kirkwall. They provide practical and
emotional support to carers as well as information and advice to help improve
their lives.
[5] The
pursuer explains in her pleadings that in about March 2008 the Community
Social Services Department ("CSSD") of the local authority referred
her to the defenders because she was experiencing difficulties in caring for
her husband and son. Her husband suffered from severe arthritis and her son
from a serious health problem. The defenders' assistant manager found the pursuer
to be very stressed and was concerned about her. An assessment was prepared
and it was noted that the pursuer was suffering from depression and had been on
anti‑depressant medication for the previous two years. She was having
difficulties in coming to terms with the fact that her husband's health was not
improving; she was socially isolated and largely confined to the family home. The
defenders recommended that the pursuer should be provided with respite care,
information, support and advocacy services.
[6] In
August 2008 Mr Philip Bennett took over the position of manager of
the defenders' Kirkwall office. He had been a qualified social worker since
1996 and was trained and experienced in dealing with people who had mental
health problems. Mr Bennett was made aware of the pursuer's circumstances and
of her mental health difficulties. The pursuer avers that the defenders knew that
without adequate support her mental health problems could be exacerbated. She
alleges that she was vulnerable to harm due to her struggles with her role as a
dual carer, her depression and the fact that she was socially isolated. She
contends that the defenders knew or should have known all this.
[7] In February 2009
the CSSD carried out an assessment of the pursuer's son. The assessor noted
that the pursuer suffered from a borderline personality disorder. It was
recommended that the pursuer should be referred again to the defenders for
support; all the information available to the CSSD was passed over to the
defenders. [8] In March 2009 Mr Bennett visited the
pursuer at her home. He had a lengthy meeting with her during which the
pursuer disclosed that she had a history of psychiatric problems, that she had
been diagnosed as suffering from bipolar disorder, that she had been on
anti-depressant medication and that she had been admitted to hospital in the
past due to her mental health problems. The pursuer avers that she explained
to Mr Bennett how she was struggling with the demands of her role as a
carer for her son and husband. The pursuer claims that Mr Bennett should have
appreciated that without adequate support she was vulnerable to deterioration
in her mental health and to suffering harm. The pursuer avers that during the
meeting Mr Bennett described her as fascinating. I note that in article 5
of condescendence, where the pursuer sets out her averments of loss and damage,
she explains that the diagnosis of bipolar affective disorder was made in 1995
when she was in hospital. She avers that following that admission to hospital
she was given the treatment commonly used at that time for bipolar affective
disorder. The pursuer was again admitted to hospital in late February 1996 for
about 10 days; following that admission she was prescribed anti-depressants. It
is important to note that the pursuer avers in article 5 that following these
hospital admissions her mental condition was controlled by medication and "her
symptoms had been inactive for 10 to 12 years". She goes on to say that
between December 2007 and June 2009 she required no treatment for psychiatric
illness.
[9] The
pursuer's pleadings continue by referring to a further meeting between Mr Bennett
and the pursuer on 24 April 2009 at the defenders' premises in a private
room with the door closed. This meeting, the pursuer avers, would have been
obvious to other members of staff. The pursuer says that Mr Bennett was
in a position of trust in relation to her and of power over her. During the
meeting the conversation became personal. Mr Bennett is said to have questioned
the pursuer about her relationship with her husband. The pursuer avers that Mr Bennett
informed her that his own marriage was sexless and that he found this
difficult. The pursuer said that she no longer thought about sex due to her
husband's ill health.
[10] The
pleadings refer next to further contact between the pursuer and Mr Bennett
in May 2009. In particular, there was a meeting at a café in Kirkwall
during his working hours. According to the pursuer's averments, at this meeting
Mr Bennett began to flirt with her and suggested extra-marital sex. There
was a further meeting between the two parties on 10 June 2009, again
in the café. During this meeting Mr Bennett is alleged to have made it
explicit that he wished to have an affair with the pursuer. Thereafter the
pursuer and Mr Bennett regularly exchanged private emails. Mr Bennett sent her
text messages saying that he was thinking of her. The parties began to meet on
a weekly basis.
[11] In June 2009
Mr Bennett sent explicit emails containing what is described in the
pleadings as a heavy sexual content. According to the pursuer's averments, she
was surprised and shocked, but also flattered by the attention. She avers that
as a result she became confused, distressed and upset. She consulted her
general practitioner, who prescribed anti-depressants.
[12] On or about
24 June 2009 the pursuer was involved in a car accident. She
telephoned Mr Bennett. He collected her son from school. He emailed her
later that day. The following morning they met again at the café and Mr Bennett
is said to have been very attentive. There were further emails on 29 June
2009 which led to a meeting in Mr Bennett's office in the early evening. It
is averred that during the meeting in Mr Bennett's office the parties had
oral sex and sexual intercourse. According to the pursuer's pleaded case, Mr Bennett
should have been aware that the pursuer's mental health and state of mind were
becoming more unstable. Despite this, he is alleged to have put pressure on
her. The pursuer claims that she felt under pressure to please him. She avers
that he had encouraged her to develop an inappropriate emotional dependency on
him.
[13] Thereafter
there was further contact between the pursuer and Mr Bennett. She avers
that he persuaded and pressured her into continuing the relationship regardless
of the psychological harm this might cause her. The pursuer claims that during
this period she felt confused, anxious and distressed. She says that she informed
Mr Bennett that she was falling in love with him. His attitude towards
the pursuer cooled, however. He told her that he did not want to leave his
wife. On or about 6 July 2009 the pursuer consulted her general
practitioner; her depression was noted to be severe and her medication was
increased. On or about 9 July Mr Bennett informed the pursuer that
he had resigned from his position with the defenders.
[14] The pursuer
avers that the defenders had not implemented safeguards to protect service users,
such as the pursuer. She claims that they did not have adequate systems in
place for managing, monitoring and supervising staff, such as Mr Bennett.
The pursuer avers that prior to July 2009 a board member of the defenders
had seen the pursuer and Mr Bennett at the café and was concerned about
the nature of their relationship. The defenders are alleged to have failed to
take adequate steps to investigate the relationship. They are said to have
failed to take steps to stop the relationship developing or continuing. It is
averred that the defenders did not provide detailed and clear policies or
procedures in relation to the conduct of staff, such as Mr Bennett.
[15] Following
Mr Bennett's resignation, the pursuer complained to the defenders about his
behaviour towards her. The complaint was referred to the Scottish Social
Services Council, the regulatory and disciplinary authority for registered
social workers. Mr Bennett was prosecuted for professional misconduct,
the case against him being that he had entered into an inappropriate personal
and sexual relationship with a vulnerable service user. He admitted misconduct
and in due course the conduct sub‑committee determined that he was guilty
of misconduct; this was judged to be of a serious nature since Mr Bennett
was held to have abused a position of power and trust as a consequence of which
the pursuer had suffered actual harm. Accordingly, Mr Bennett's
registration as a social worker was removed.
[16] The
pursuer's averments of loss and damage include the allegation that in about
June 2009 she started to suffer from what are described as mental illness
symptoms following the beginning of her affair with Mr Bennett. She avers
that she began to self‑harm and that this included cutting herself with a
knife. She attempted an overdose and began to drink excessively. She was
prescribed diazepam and was referred to a counselling service and, in turn, to
the community mental health team in Stromness. She alleges that she suffered a
moderate depressive episode with thoughts of suicide. She became depressed and
had to move away from Orkney. She went through a destabilised period during
which she was irritable and disinhibited. She suffered from a depressive
illness. She also suffers, according to her averments, from many of the
features of post-traumatic stress disorder. The pursuer advances claims for solatium
and for the financial costs of moving from Orkney and of private therapy and
medical treatment. She also makes a claim for past services.
[17] As to the
legal grounds of her action, the pursuer's claim is based on the defenders'
alleged breach of their common law duty to take reasonable care for her safety
and on the basis of the defenders' vicarious liability for Mr Bennett's negligent
and deliberate misconduct.
The defenders' attack on the pursuer's case
[18] In
challenging the relevancy of the pursuer's case, Mr Milligan QC submitted
that the duties of care relied on by the pursuer did not exist as actionable
duties under the common law. It was important to stress, he said, that this
was not a sexual harassment case brought under the Prevention of Harassment
Act 1997. As Mr Milligan put it, there was no duty of care on the
defenders or on Mr Bennett to save the pursuer from herself. There had
been no intentional infliction of harm on the pursuer against her will. There
was no other case in which any such duty had been held to exist. Whether such
duties existed was a question of law falling to be determined at the stage of a
debate (Mitchell v Glasgow City Council 2009 SC (HL) 21 per Lord Hope of Craighead at paragraphs [10]
to [13]).
[19] In
addressing the familiar tripartite test, Mr Milligan based his submissions
mainly on the contention that it was not fair, just and reasonable for there to
be any duty owed by the defenders towards the pursuer to prevent her from
entering into a sexual relationship with Mr Bennett. Nor was there any
duty on Mr Bennett to refrain from having a sexual relationship with the
pursuer. Counsel took as his starting point the statement by Lord Herschell
in Smith v Baker & Sons [1891] AC 325 at 360 that
one who has invited or assented to an act being done towards him cannot, when
he suffers from it, complain of it as a wrong. Mr Milligan referred to Barrett
v Ministry of Defence [1995] 1 WLR 1217 where the Court of
Appeal held that there was no duty on the defendants to prevent a naval airman
from engaging in a bout of heavy drinking. To dilute self‑responsibility
would be contrary to policy and principle. Mr Milligan referred also to Toms
v Royal Mail Group PLC 2006 SLT 431 where Lord Glennie was
not prepared to hold that it would be fair, just and reasonable to impose a
duty on the defenders to protect the deceased against the consequences of his
own folly; he fell asleep whilst driving a Post Office van at night, having
been working for another employer during the day. The deceased was a
responsible adult and ought to have been aware of the risk he was taking. In
the same context Mr Milligan cited what Lord Hoffman said in Tomlinson
v Congleton Borough Council [2004] 1 AC 46 at paragraph 45
where his Lordship observed that it would be extremely rare for an occupier of
land to be under a duty to prevent people from taking risks which are inherent
in the activities they freely choose to undertake upon the land. Lord Hoffman
then continued:
"If people want to climb mountains, go hang-gliding or swim or dive in ponds or lakes, that is their affair."
[20] Mr Milligan's
point was that if people wish to engage in the inherently risky activity of having
an extra‑marital affair then they must be taken to have accepted the potential
consequences for their own emotional well‑being in the event that the
affair breaks down or causes them other difficulties.
[21] Insofar as
the pursuer sought to advance a case based on intentional wrongdoing by Mr Bennett,
counsel submitted that the pursuer's pleadings were irrelevant. He said that the
common law should be careful not to go beyond the boundaries for harassment claims
set by the legislature in the 1997 Act (Ward v Scotrail Railways
Ltd 1998 SC 255 at 259D-E and 261A-E). In Wainwright v Home
Office [2004] 2 AC 406 at paragraph 46 Lord Hoffman had
reserved his opinion as to whether compensation should be recoverable even
where a genuine intention to cause distress could be proved. His Lordship
continued:
"In institutions and workplaces all over the country, people constantly do and and say things with the intention of causing distress and humiliation to others. This shows lack of consideration and appalling manners but I am not sure that the right way to deal with it is always by litigation."
[22] Lord Scott
of Foscote agreed with the view expressed by Lord Hoffman that the
infliction of humiliation and distress by conduct calculated to humiliate and
cause distress is not, without more, tortious under the common law (paragraph 62).
[23] There was,
Mr Milligan submitted, no support in the case law for the view that there
might be liability under the common law for foreseeable distress resulting from
the breakdown of a sexual relationship freely entered into. In any event,
there were no averments to support an allegation that Mr Bennett had acted
with the intention of causing harm to the pursuer.
[24] In the
event that his primary arguments were not accepted, Mr Milligan submitted
that the defenders were not vicariously liable for Mr Bennett's conduct in
having an affair with the pursuer because there was no sufficiently close
connection between this conduct and the defenders' business; it would not in
the circumstances be fair and just to hold the defenders vicariously liable.
Mr Bennett's conduct had not been within the scope of his employment and
accordingly the defenders were not vicariously liable for it. Counsel referred
to Lister & Ors v Hesley Hall Ltd. [2002] 1 AC 215 and
to Wilson v Exel UK Ltd t/a Exel 2010 SLT 671.
[25] Finally,
Mr Milligan submitted that the duties of care asserted against the
defenders were not supported by any relevant and specific averments of fact as
thy required to be (Morton v William Dixon Ltd 1909 SC 807 per
Lord President Dunedin at 809; Gibson v Strathclyde Regional
Council 1993 SLT 1243). On the pursuer's pleadings it was unclear how the
defenders could have prevented what both she and Mr Bennett knew to have been
wrong anyway.
The pursuer's arguments
[26] For the
pursuer Miss Grahame QC drew attention to certain aspects of the pursuer's
pleadings. She highlighted that the pursuer avers that she had suffered from
depression and was on anti‑depressant medication; she was socially
isolated; she had previously been diagnosed with borderline personality
disorder; she was struggling with her role as a dual carer; the defenders'
staff were concerned about her; the pursuer was stressed, exhausted and feeling
older than her years. In the course of the hearing Miss Grahame produced
the Codes of Practice for Social Workers and Employers issued by the Scottish
Social Services Council, although these were not incorporated in the pleadings.
She said that this document made it clear that social workers must not form inappropriate
personal relationships with service users. I noted that the provision to which
counsel referred (paragraph 5.4) appeared to be directed towards social service
workers as opposed to their employers.
[27] Miss
Grahame argued that unlike the pursuer's pleadings in Robertson v
Scottish Ministers [2007] CSOH 186, the pursuer in the present case advances
detailed averments of knowledge and foreseeability against the defenders; the
duties averred were also said to be sufficiently specific and focussed.
[28] It had long
been recognised that under the common law there was a duty on bodies such as
hospital authorities to take precautions to prevent injury to patients known to
have a history of mental illness; for example there was a duty to have
appropriate systems in place in case women in a maternity ward developed a
mental illness and tried to harm themselves. Counsel referred to Savage v
South Essex Partnership NHS Foundation Trust [2009] 1 AC 681 per
Lord Rodger of Earlsferry at paragraphs 46 to 48. In the present
case the pursuer's circumstances could be said to be similar to those of a
hospital patient with known mental health problems. She had been a user of the
particular services provided by the defenders to carers in a small community; they
were responsible for providing her with emotional and practical support. They
knew or should have known that she had a history of mental health difficulties.
In the circumstances, there was a relationship of sufficient proximity between
the pursuer and the defenders.
[29] Miss
Grahame submitted that the policy of the law had long been to protect
vulnerable individuals from sexual abuse and exploitation by persons holding positions
of trust and authority. As examples, Miss Grahame referred to the common law
delict of seduction and to recent legislation making it a criminal offence for
an adult occupying certain positions of trust to have sexual intercourse with a
mentally disordered person (Sexual Offences (Scotland) Act 2009
section 46). Miss Grahame argued that the same kind of policy
considerations were relevant in the present context as those which arose in the
context of considering whether vicarious liability should be imposed on the employers
of those who commit acts of sexual abuse. Essentially, those policy
considerations were: (1) provision of a just and practical remedy for the
harm; and (2) deterrence of future harm. Miss Grahame referred to the
discussion by McLachlin J (as she then was) in the Supreme Court of Canada
in The Children's Foundation et al v Bazley 1999 174 DLR 45 at
paragraphs 29 to 33.
[30] Drawing
together her submissions on why it was fair, just and reasonable for the law to
impose duties of care on Mr Bennett and the defenders, Miss Grahame
pointed out that the defenders had set up a charitable organisation to support
carers; they employed social workers to provide emotional and practical
support to carers in a small community; they carried insurance cover for the
conduct of employees acting within the scope of their employment; it was widely
recognised, for example in the Codes of Practice, that inappropriate
relationships and attachments could arise between social workers and service users;
it was also well known that carers were a disadvantaged and vulnerable group
who might often struggle with the demands imposed on them; such persons were susceptible
also to mental health problems. Furthermore, society was concerned to protect
persons with mental health problems. Society also wanted to discourage sexual
misconduct, particularly where it resulted from an abuse of trust and where it
was committed against members of vulnerable groups, including those with mental
health problems. Looking at all these circumstances together, it could not be
concluded at this stage of the case that there could not have been any duty of
care owed to the pursuer by Mr Bennett and the defenders. A factual
inquiry was needed in order to determine whether the duties averred did
actually arise in the particular circumstances of the case.
[31] Turning to
the pursuer's case insofar as based upon the vicarious liability of the
defenders for the negligent and deliberate conduct of Mr Bennett,
Miss Grahame commended the analysis of Lord Clyde in Lister supra
at paragraphs 36 to 45. In particular, a broad approach should be adopted in
considering the scope of the employment. From this it followed that it was
inappropriate to concentrate too closely upon the particular act complained
of. The purpose and nature of the act had to be considered, as well as the
context and the circumstances in which it occurred. All this, said Miss Grahame,
pointed towards there being a need for a proof in the present case.
[32] Miss Grahame
argued also that in taking a broad approach to the issue of vicarious
liability, one should recall that the present case did not involve merely a
single event, but rather a series of acts on the part of Mr Bennett over a
time span extending to several months. His wrongful conduct extended to the
development of an intimate and abusive sexual relationship with a vulnerable
individual over a significant period of time. In effect he had engaged in a
campaign which amounted to sexual grooming of the pursuer. This was an abuse
of power and trust. Mr Bennett used the cloak of his job to foster a
sexual relationship with the pursuer regardless of the harm that this was
liable to cause her; his motivation was simply that of his own sexual
gratification.
[33] Miss Grahame
also cited Wilson supra and Bazley supra. She said that the
circumstances of the present case could be distinguished from those which arose
in the Canadian case of Jacobi v Griffiths 1999 174 DLR 71 where
there had not been a relationship of intimacy between the program director of
the children's club and the children whom he sexually abused. Power and
intimacy created a strong connection between the enterprise and the sexual
assault; those factors were absent in Jacobi.
[34] Finally,
Miss Grahame submitted that the pursuer's averments of duty were
sufficiently relevant and specific to be allowed to go to proof. In this
connection, it should be borne in mind that the action was one brought under Chapter
43 so that elaborate written pleadings were not required. It was again
important in this context to appreciate that the pursuer's case relied on a
series of meetings between her and Mr Bennett and the development of a
relationship over the period between about March 2009 and July 2009.
The pursuer averred that Mr Bennett had a duty to discourage the formation
of any inappropriate or sexual relationship between him and a service user,
such as the pursuer. In the event that he had any concerns in this regard he
had a duty to inform the defenders immediately and to avoid any further
meetings or communications with the pursuer. Miss Grahame observed that the
possibility of vicarious liability for a claim along these lines had not been
definitively determined by the House of Lords in Lister supra.
[35] Miss Grahame
submitted also that the pursuer's pleadings were sufficient to instruct a case
based on vicarious liability for Mr Bennett's intentional conduct. In the
case of actual intention to cause harm (as opposed to merely imputed intention
to harm) issues of foreseeability and duty did not arise and the offending
party would be held liable for all the natural and direct consequences of his
conduct (Robertson supra paragraphs 14 to 19).
Analysis and decision
[36] I
will address the questions of law which arise in the present case by
considering the averments of negligence (and deliberate harm) in the same order
as they appear in the pursuer's pleadings. These averments begin by alleging
that the defenders were in breach of duties directly incumbent on them to take
reasonable care for the pursuer's safety and health. It is then averred that
the defenders were under a duty to implement safeguards for the protection of
service users and to have systems for managing, monitoring and supervising
staff. The pursuer avers next that the defenders had a duty to provide
detailed and clear policies and procedures in relation to staff conduct. It
seems to me that up to this point in her pleadings the pursuer's averments as
to the duties owed by the defenders are uncontroversial in the sense that an
organisation like theirs could reasonably be expected to take the sort of basic
steps and precautions desiderated. But in themselves these averments do not
materially advance the pursuer's case because they are really no more than
statements of the obvious and are not focussed on the particular facts of the
case. It is, I think, fair to read this section of the pleadings as forming
the backdrop to the more particularised duties which follow. I must now turn
to examine those.
[37] After
setting out the general duties to which I have just referred, the pursuer's
pleadings continue by alleging that the defenders were under a duty to see to
it that staff did not behave in an inappropriate manner (including a sexual
manner) towards service users and that staff did not form inappropriate
relationships with such persons. It is also averred that the defenders had a
duty to take reasonable care to prevent staff from engaging in conversations or
correspondence of a sexual nature with service users; to advise staff that all
meetings should be conducted in the defenders' premises; and to prohibit staff
from communicating with service users other than by means of their work
computers. The pursuer goes on to aver that having become aware of the relationship
developing between Mr Bennett and the pursuer, the defenders were under a
duty to take reasonable care to investigate and to take adequate steps to
prevent or stop the relationship from continuing.
[38] In my opinion,
all these averments are irrelevant and it would be wrong to allow them to form
the basis of a factual inquiry at a proof before answer. There are a number of
difficulties with the formulation of the duties in my view. In the first
place, it seems to me that the pursuer's pleadings fail to set out any proper
factual basis for the existence of the duties. I do not think that one can
simply assume that the defenders were bound to do what the pursuer criticises
them for not doing. What then is the factual basis for the pursuer's claim
that the defenders were under these duties? It seems to me that one looks in
vain for that in the pursuer's pleadings. In article 6 of condescendence
there is what amounts merely to a passing reference to the Codes of Practice
for Employers and Social Service Workers. All that the pursuer says in
connection with the Codes is that the defenders had a duty to "have regard to
the standards expected under" that document. This seems to me to be too
generally expressed to be of any assistance. It is not made clear what part of
the Codes is relevant. There is no suggestion that the Codes contained relevant
advice or guidance aimed at employers of social workers (as opposed to social service
workers themselves) recommending that they should put in place the measures and
take the various steps referred to by the pursuer. Paragraph 5.4, to which
Miss Grahame referred in her submissions, appears to be directed towards social
service workers rather than their employers. Moreover, there is no averment
that other charities providing the same type of services would, in the exercise
of reasonable care, have done what is alleged to have been necessary. There
are no averments relating to established practice amongst social work charities.
In the absence of any averments of practice in the social work profession and
since it cannot, in my view, be said that the duties contended for were
obvious, there appears to me to be no legitimate basis for the proposition that
the defenders were negligent in omitting to do what the pursuer blames them
for. In this connection, the well-known words of Lord President Dunedin
in Morton supra continue to have resonance, even in the modern world of
Chapter 43 pleadings. His Lordship said this:
"Where the negligence of the employer consists of what I may call a fault of omission, I think it is absolutely necessary that the proof of that fault of omission should be one of two kinds, either - to shew that the thing which he did not do was a thing which was commonly done by other persons in like circumstances, or - to shew that it was a thing which was so obviously wanted that it would be folly in anyone to neglect to provide it."
[39] Testing the
pursuer's averments against Lord Dunedin's formula, it is clear that they
fail to satisfy either of the basic requirements identified by his Lordship.
There are no averments to show that what was omitted was commonly done by other
persons in like circumstances. Furthermore, I do not consider that there is
any basis for asserting that the steps omitted were so obviously wanted that it
would be folly in anyone to neglect to provide them.
[40] The next problem
with the more particularised duties, as I see it, is that they seek to impose
responsibilities on the defenders with which it would in practice be extremely
difficult, if not impossible, for them to comply. It is hard to envisage, for
example, how the defenders could be expected to see to it that their staff did
not behave in an inappropriate manner towards service users or form
inappropriate relationships with them. The standard of appropriateness in this
context would be difficult to pin down. There must also be practical
limitations on the extent to which an organisation like the defenders can be
expected to watch over the conduct of their social workers and the evolution and
fluctuation of their relationships with service users. The defenders are not
in a position to monitor all that their employees are doing, particularly when
they are out of the office or off-duty. As to the duty to take reasonable care
to prevent staff from engaging in conversations or correspondence of a sexual
nature with service users, this too would impose unrealistic burdens in practice.
So far as the duties to advise staff that all meetings should be conducted in
the defenders' premises and to prohibit staff from communicating with service
users other than by means of their work computers are concerned, these also
seem to me to be unrealistic. It must often be necessary for social workers to
meet clients outside their offices and to contact them by telephone or in
person.
[41] The pursuer
avers that having become aware of the relationship developing between her and
Mr Bennett, the defenders were "under a duty to take reasonable care to
investigate and to take adequate steps to prevent or stop the relationship from
continuing". I consider that the pleadings fail to set out any proper factual
foundation for the existence of these duties. All that the pursuer states in
her factual averments is that on or about 24 April 2009 there was a
meeting between the pursuer and Mr Bennett in a private room at the
defenders' premises and that the door was closed. It is said that this would
have been obvious to other members of staff. At a later point the pursuer
avers that prior to 9 July 2009 a board member of the defenders had seen
her and Mr Bennett at a café and was concerned about the nature of their
relationship. It is then said that the defenders failed to take adequate steps
to investigate the relationship and to stop it developing or continuing.
[42] In my
opinion, all of this is irrelevant. There is nothing in the factual averments to
suggest that the defenders should have appreciated at a managerial or
supervisory level that an improper sexual relationship had begun between the
pursuer and Mr Bennett or that he was acting in an inappropriate manner (far
less a sexually abusive or predatory manner) towards her.
[43] Looking at
the averments of direct negligence against the defenders somewhat more broadly,
it seems to me that even if the defenders had complied with them it would have
made no difference. The pursuer accepts that she willingly agreed to have an
affair with Mr Bennett at a time when she was not legally incapacitated. There
is no suggestion that Mr Bennett forced or induced her to have a sexual
relationship with him by means of threats, duress or subterfuge. In these
circumstances, I cannot see that any of the duties allegedly incumbent on the
defenders could have prevented the parties from seeing through the course on
which they each freely and willingly agreed to embark.
[44] Having set
out the various duties said to have been directly owed to her by the defenders,
the pursuer moves on to aver that the defenders were vicariously liable for
Mr Bennett's acts and omissions in the course of his employment with
them. Firstly, it is said that Mr Bennett was negligent in respect that
he breached various duties of care he owed to the pursuer. Then the pursuer
avers that he engaged in a deliberate course of conduct that was intended to
cause her distress and psychological harm or with a complete disregard of the
consequences to her psychological state.
[45] As regards
the averments of negligence on the part of Mr Bennett, in summary the pursuer
avers that he had a duty not to enter into a sexual relationship with her
because of the position of trust he occupied and in view of his state of
knowledge about the pursuer's psychological vulnerability.
[46] In the particular
circumstances of the present case as set out by the pursuer in her pleadings, I
do not consider that it would be fair, just or reasonable for the common law to
impose on Mr Bennett a duty of the scope averred. It is important to
scrutinise the factual basis of the pursuer's case closely, particularly in
view of the novelty of the duty of care for which she contends. Essentially,
as it seems to me, the pursuer entered into a consensual sexual relationship
with Mr Bennett at a time when the law considered her to be fully capable
of doing so. She was an adult with full mental capacity. She was not
suffering from any recognised form of mental disorder or handicap; according to
her averments her mental health difficulties were in the distant past. She
accepts that she had experienced no symptoms in this regard for 10 to 12
years. As I read the pursuer's averments in article 5, she accepts also that
she did not begin to suffer from any new "mental illness symptoms" until after
the start of the affair. Mr Bennett did not use threats, force or duress; what
he is alleged to have done is to have persuaded the pursuer to have an affair
with him. Even taking the pursuer's case at its highest, the relationship was,
however, one entered into by two consenting adults; this can be seen from the
pursuer's averments. For example, I note that the pursuer accepts that she
went willingly to all the meetings with Mr Bennett. She discussed her sex
life with him, again perfectly openly and willingly so far as her averments
suggest. She told him that she was flattered by his attention. She engaged in
regular email correspondence with Mr Bennett between their respective
private email accounts. They started to meet on a weekly basis. She asked him
to collect her son from school. She believed that he cared about her. On
29 June the pursuer and Mr Bennett exchanged a series of emails in
which they arranged to meet at the defenders' premises that evening. On that
occasion the pursuer willingly had sexual relations with Mr Bennett. The
pursuer's pleadings contain a number of somewhat vague references to her vulnerability,
although I noted that Miss Grahame in her submissions rather shied away from
defining what exactly the nature and the extent of the alleged vulnerability were.
I note also that the pursuer avers that Mr Bennett knew that she had a history
of mental health difficulties. It seems to me, however, that neither the
pursuer's alleged state of vulnerability nor Mr Bennett's knowledge of her
background and previous problems detracts from the incontrovertible fact that the
pursuer went into the relationship as a willing partner at a time when she was,
in law, deemed to be fully capable of so doing. In those circumstances, I find
it impossible to identify any basis on which it would be fair, just and
reasonable for the common law to impose a duty of care on Mr Bennett not to
enter into the relationship with the pursuer.
[47] In my
opinion, the consensual adult sexual relationship which developed between the
pursuer and Mr Bennett is far removed from the type of sexually abusive
relationship where the common law has been prepared to hold that there is a
duty not to engage in the relationship - cases involving the sexual abuse of
children or of persons suffering from mental handicap are obvious examples. It
was no doubt misjudged and professionally wrong for Mr Bennett to have an
affair with the pursuer, but that is a long way from saying that it was
actionably negligent for him to do so. What if the relationship had turned out
to be a stable, happy and enduring one? Would Mr Bennett still have been considered
negligent as a matter of law for encouraging or persuading the pursuer to enter
into it? The logic of the pursuer's argument would tend to indicate that he
would be. I venture to suggest that this would be a surprising state of
affairs. When one thinks about the pursuer's case in this way, it seems to me
that the damage she allegedly suffered and the losses which she seeks to
recover really flow from the breakdown of the relationship rather than being
the result of Mr Bennett's decision to enter into it or his alleged efforts to persuade
the pursuer to do so.
[48] Miss
Grahame frankly accepted that there is no decided case in which it has been
held that a common law duty of care of the scope contended for by the pursuer
exists. This is, I think, an important consideration and one that counts
strongly against the recognition of a novel duty of care in the present case. In
Reeman v Department of Transport [1997] PNLR 618 at 625, Phillips
LJ (as he then was) said the following:
"When confronted with a novel situation the court does not... consider these matters (ie foreseeability, proximity and fairness) in isolation. It does so by comparison with established categories of negligence to see whether the facts amount to no more than a small extension of a situation already covered by authority, or whether a finding of the existence of a duty of care would effect a significant extension to the law of negligence. Only in exceptional cases will the court accept that the interests of justice justify such an extension."
[49] Similarly
in his speech in Caparo Industries Plc v Dickman [1990] 2 AC 605
at 619 Lord Bridge said this:
"Whilst recognising, of course, the importance of the underlying general principles common to the whole field of negligence, I think the law has now moved in the direction of attaching greater significance to the more traditional categorisation of distinct recognisable situations as guides to the existence, the scope and the limits of the varied duties of care which the law imposes."
[50] I note also
that the Second Division of the Inner House recently warned that statements of
principle at a high level of abstraction should not be relied upon without due
consideration either for their meaning in the context of the particular case or
for the import of their application to cases in a wider context. The Second
Division considered that the practical solution for the courts in a specific
case lay in analysing the particular circumstances of the case according to the
category into which it falls (Thomson v Scottish Ministers [2013] CSIH 63
paragraphs [48] and [49]).
[51] I do not think
I need address separately the questions of proximity and foreseeability. Each
of those criteria, when viewed in isolation, raises issues that might only be
capable of resolution at a proof before answer. Mr Milligan accepted that the
crux of the present case was whether it was fair, just and reasonable for the
common law to recognise the existence of the duties of care relied on by the
pursuer and Miss Grahame's submissions also focussed on that aspect. For the
reasons I have already given, I consider that when one analyses the particular
circumstances surrounding the formation of the relationship between Mr Bennett
and the pursuer it becomes clear that they cannot give rise to a duty of care
on his part not to have an affair with her.
[52] It appears that
the origin of the requirement of fairness, justice and reasonableness lies in
the speech of Lord Radcliffe in Davis Contractors Ltd v Fareham Urban
District Council [1956] AC 696 at 728 in which his Lordship referred to the
court as "the spokesman of the fair and reasonable man". I note also that in Minories
Finance Ltd v Arthur Young (A Firm) [1989] 2 All ER 105 at 110
Saville J (as he then was) described justice and reasonableness as being a test
"of ordinary reason and common sense".
[53] In my
opinion, the imposition of a duty of care on Mr Bennett in the circumstances of
the present case would not be reasonable in the sense described in the case law.
In this context it seems to me to be of some importance to note that the
appropriate regulatory authority has found Mr Bennett guilty of professional
misconduct and has disqualified him from practising as a social worker. There is,
I think, a good case for saying that the public interest has been sufficiently
served by the imposition of that sanction on him and that it would be
inappropriate for the courts to take the additional step of imposing civil
liability on him. Miss Grahame argued that the court should be prepared to
extend the law of negligence to recognise the duties for which she contended
because this would promote the aim of deterring the sexual abuse of vulnerable individuals
- a group of persons which she was unable to define, however. More broadly, she
also suggested that carers as a class should be treated as potentially
vulnerable. She urged me to take the view that the recognition of a new duty
of care would represent no more than an incremental development of the law of
delict. In my opinion, these arguments raise sensitive questions of social
policy on which the courts are not in a position to adjudicate. I do not think
that it is for the courts, under the guise of developing the common law, to
take on the task of improving protection for carers or others who might be
described as being to a greater or lesser extent vulnerable. In my judgment,
the pursuer's approach would involve substantially more than a small extension
of a situation already covered by authority, if I may respectfully borrow the phraseology
of Phillips LJ in Reeman supra. On the contrary, it would bring about
a significant extension of the law of negligence. Questions of social
policy of this type are better left to the democratically-elected legislature.
In this connection it is important to recall that as recently as 2009 the
Scottish Parliament made it a criminal offence for an adult in a position of
trust to engage in sexual activity with a mentally disordered person (section
46 of the Sexual Offences (Scotland) Act 2009). And it has, of course, been actionable
for some time under the civil law to pursue a course of conduct which amounts
to harassment (section 8 of the Protection from Harassment Act 1997). But the
legislature has not taken any steps to move the law of negligence in the
direction which the pursuer invites the court to do in the present action.
That being so, I do not think that the courts should themselves do what the
legislature has refrained from doing. The quick sands of public policy should,
in my opinion, be avoided in a case such as the present one where the court is
not in possession of sufficient information to evaluate the policy considerations
that might be relevant to the expansion of the law beyond the boundaries
delimited by the legislature under statute (cf McFarlane v Tayside Health
Board 2000 SC (HL) 1 per Lord Steyn at 17F-G). It is pertinent in this
connection to recall also the words of Lord Scarman in McLoughlin v O'Brian [1983] 1 AC 410 at 430: "considerations ... of social, economic and financial policy,
are not such as to be capable of being handled within the limits of the
forensic process".
[54] Insofar as
the pursuer's case attempts to rely on the proposition that Mr Bennett
deliberately intended to inflict harm on her, it is also irrelevant in my
opinion. This branch of the case is, I note, sparsely pleaded. The averments
are no more than bare assertions. Even on the pursuer's own pleadings, it is
clear that Mr Bennett's motivation was to have a sexual relationship with
the pursuer and not to inflict harm on her. Accordingly, I can see no basis
for the allegations that he engaged in a deliberate course of conduct that was
intended to cause the pursuer distress and psychological harm or that his
behaviour was, as the pursuer's pleadings aver, designed to cause her
psychological distress.
[55] In these
circumstances, I have reached the conclusion that the pursuer has no relevant
case based on the direct negligence of the defenders and that Mr Bennett owed
her no common law duty of care to refrain from having an affair with her. I
have held also that the pursuer's case insofar as it is based on the infliction
of deliberate harm by Mr Bennett is irrelevant. In view of these findings, it
is strictly speaking unnecessary for me to consider the relevance of the case
based on the alleged vicarious liability of the defenders for Mr Bennett's
conduct. In deference to the arguments advanced at the debate I shall,
however, briefly give my views on that branch of the case.
[56] The numerous
authorities (many of which are not easy to reconcile) were recently analysed by
the Inner House in Vaickuviene and others v J Sainsbury PLC [2013] CSIH 67 and I shall not, therefore, attempt to repeat that exercise. I note
that in paragraph [19] of his Opinion the Lord Justice Clerk referred to the
fact that in Wilson supra the Inner House had stressed that the test
remained one of whether the actings of the employee were "within the scope of
his employment". The Inner House went on to say in Vaickuviene that in Lister
supra Lord Clyde had provided helpful guidance on how to approach the
issue. First, it had to be done broadly, taking into account the context of
the act complained of and not just the act itself. Secondly, whilst time and
place were always relevant, they were not conclusive. Thirdly, the fact that
the employment provided the opportunity for the act to occur at a particular
time and place was not necessarily enough for the imposition of liability.
[57] Later (in
paragraph [28]) the Lord Justice Clerk referred to the so-called "frolic" cases
(eg Deatons Pty v Flew (1949) 79 CLR 370) where the
actions of the employee involved, in the words of Lord Reed in Ward supra,
"an unrelated and independent venture of his own: a personal matter
rather than a matter connected to his authorised duties".
[58] Whatever
test or approach is adopted, Mr Bennett's conduct in entering into a sexual
relationship with the pursuer was, in my opinion, clearly outside the scope of
his employment. His employment no doubt provided the opportunity for him to
meet the pursuer and to attempt to persuade her to have an affair with him, but
I can see no basis for holding that the affair was a matter linked in any
meaningful sense to the performance of his authorised employment duties. On
the contrary, it was an independent personal venture of his own and was not
closely connected to his employment. In the circumstances, the case based on
vicarious liability is, I consider, misconceived.
[59] For all
these reasons I have dismissed the action. I have reserved all questions of
expenses.