SECOND DIVISION, INNER HOUSE, COURT OF SESSION |
|
Lord Justice Clerk Lord Brodie Lord McGhie
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PD1080/11
OPINION OF LORD CARLOWAY, the LORD JUSTICE CLERK
in the reclaiming motion JELENA VAICKUVIENE and OTHERS Pursuers and Respondents; against J SAINSBURY PLC Defenders and Reclaimers: _______ |
Act: Campbell QC, McNaughtan; Digby Brown LLP
Alt: Young QC, A Cowan (Solicitor Advocate); Simpson & Marwick
11 July 2013
Introduction and Averments of Fact
[1] The
pursuers are the relatives of the deceased Roman Romasov. He was murdered,
whilst employed with the defenders, by a co-employee, namely Robert McCulloch,
in the defenders' supermarket at Berryden Road, Aberdeen on 15 April 2009.
Mr McCulloch pled guilty to the murder and, on 28 July 2009, was sentenced
to life imprisonment.
[2] Two
matters require to be highlighted at the outset. The first is that the
pursuers' claim proceeds only on the basis of the defenders' vicarious
liability for the actings of Mr McCulloch, which are said to constitute
harassment in terms of section 8 of the Protection from Harassment Act
1997 (article 9 of condescendence). There is no claim of direct liability
against the defenders based upon, for example, their negligence in employing,
or continuing to employ, a dangerous (in the sense of violent) person "known"
to have racist views and a specific dislike of immigrant workers, such as the
deceased. There is no direct claim grounded upon any failure by the defenders
to have in place appropriate procedures to identify and deal with the
harassment of employees. There is no claim of vicarious liability based upon
the failure of the defenders' management to respond urgently to the deceased's
complaints of aggression, abuse and threats by Mr McCulloch in the days
immediately before the murder.
[3] The second
is that the action proceeds upon abbreviated pleadings in terms of
chapter 43 of the Rules of Court. A motion to withdraw the cause from the
procedure under that chapter, and for it to proceed as an ordinary action
(RC 43.5), was refused by the Lord Ordinary on 28 July 2011. This is
regrettable, given the nature of the case, in so far as it may have resulted in
a lack of proper specification of potentially important information; not least
averments about what Mr McCulloch was employed to do (beyond being a
nightshift worker) and about what both the deceased and Mr McCulloch were
engaged upon at the time of the murder. That having been said, however, the
pursuers confirmed expressly that all facts to be founded upon after proof had
been averred. The court was asked to assume that both were at least supposed
to be stacking shelves when the murderous attack took place (see infra).
[4] On 26
April 2012, the Lord Ordinary refused the defenders' motion to dismiss the
cause as irrelevant and allowed the parties a proof before answer ([2012] CSOH
69). The defenders have reclaimed that decision.
[5] The
averments, such as they are, disclose that the deceased had worked for the
defenders as a shelf-stacker since 2008. He was a Lithuanian national. Mr McCulloch,
with whom the deceased worked regularly on nightshift, was a member of the
British National Party and "known" to hold "extreme and racist views about
Eastern European workers coming to the UK". There had been "bad blood" between
the deceased and Mr McCulloch for some time. Mr McCulloch had
frequently made racist comments and was aggressive and argumentative. In the
days immediately prior to the murder, fellow employees had discussed hearing a
threat by Mr McCulloch to the effect that he was going to kill the
deceased. Neither the threat nor its timing are averred as fact.
[6] On 13
April 2009, Mr McCulloch had told the deceased that he did not like
immigrants and that the deceased should go back to his own country. The making
of racist comments was a disciplinary offence in terms of the defenders'
policies. The deceased was distressed by the incident and wrote a letter of
complaint to his team leader which was passed on to the nightshift manager. No
action was taken in response to the complaint, of which Mr McCulloch became
aware. On 15 April 2009, the deceased was working on nightshift with Mr McCulloch.
During a break, at around 1.00am, an argument broke out between them, when Mr McCulloch
took exception to the deceased sharing his table. Shortly afterwards, a
further argument took place between them in the staff toilets and punches were
thrown. At around 3.00am, fellow employees noticed McCulloch behaving
strangely, pacing up and down and talking to himself. At around 3.15am, Mr McCulloch
removed a kitchen knife from the kitchenware section of the supermarket and
attacked the deceased in one of the aisles. The deceased sustained fatal stab
wounds.
[7] The
conduct of Mr McCulloch towards the deceased is said to have amounted to
harassment in terms of section 8 of the Protection from Harassment Act 1997.
On that basis, it is averred without further elaboration, the defenders are
vicariously liable for that harassment.
Opinion of the Lord Ordinary
[8] The
defenders sought dismissal of the action on the basis that, albeit there may be
vicarious liability for harassment under the 1997 Act, the pursuers had failed
to make relevant averments of a "close connection" between the wrongful actings
of Mr McCulloch and his duties as an employee. Under reference in
particular to Wilson v Exel UK 2010 SLT 671, it was said that the
averred facts and circumstances did not reveal a necessary and critical
connection between Mr McCulloch's job and the murder. There were no
averments that Mr McCulloch had any special role in relation to the
deceased as was present in sexual abuse cases (eg Lister v Hesley
Hall [2002] 1 AC 215). The pursuers countered by contending that
Mr McCulloch's awareness of the complaint was important. The pursuers'
case was indistinguishable from Majrowski v Guy's and St Thomas's NHS
Trust [2007] 1 AC 224. Under reference especially to Gravil v Carroll
[2008] ICR 1222 (Sir Anthony Clarke MR at para 21) and Cercato-Gouveia v
Kyprianou [2001] EWCA Civ 1887 (Dyson LJ at para 17), it was said that
everything about the harassment, including the murderous assault and the taking
of a knife from the place of work, was connected with "the employment situation".
There were sufficient averments to satisfy the "close connection" test for
vicarious liability. The case was particularly "fact-sensitive" and it could
not be said, without hearing the evidence, that the pursuers would necessarily
fail.
[9] Having
considered certain general material on vicarious liability, the Lord Ordinary
expressed the view (Opinion, para [24]) that:
"The development of vicarious liability has been policy driven, the categories ... are not closed and the lines which have been drawn in cases which are fact dependent are not always easy to interpret or reconcile ... [T]he development of vicarious liability is an ongoing process which may take us rather far from some of the earlier cases as the law reflects changing ideas about responsibilities as between employer and employee and who should bear the burden".
The Lord Ordinary observed (para [26]) that the pursuers accepted that they had to aver facts from which it could be inferred that the conduct of Mr McCulloch in harassing the deceased was "in the course of his employment as that concept has been developed in case law such as Lister and in subsequent cases". Both parties accepted that the "close connection" test as stated by the Lord President (Hamilton) in Wilson v Exel (supra) at para [7] was "between the task with which the employee had been charged and the conduct complained of...".
[10] The Lord
Ordinary considered, however, that the pursuers' case was distinguishable from Wilson
(supra) and plainly influenced by Majrowski v Guy's
and St Thomas's NHS Trust (supra). In the context of the general
policy considerations which she had noted, and their analysis in Majrowski
(Lord Nicholls at paras 28 and 30), the Lord Ordinary recognised the need
for employers developing codes of practice and discipline to regulate
employees' behaviour. She then stated (para [35]):
"I consider that the type of behaviour which might be encompassed in a harassment case may be very different from an isolated or unexpected outbreak of aggressive behaviour by one employee to another. I do not consider that the case law dealing with individual assaults with employees who have molested or assaulted third parties are determinative of the situation in the present case."
At the same time she acknowledged (para [36]) that, following Majrowski (supra):
"...there are good policy reasons for extending the scope of vicarious liability to harassment cases which satisfy the general principles of vicarious liability. That includes satisfaction of the close connection test."
[11] Nevertheless,
the Lord Ordinary concluded (para [39]):
"I read the averments of the pursuers as indicating that the way in which McCulloch carried out his work on a day to day basis in his interactions with the deceased as a fellow employee was infected by the racist BNP views of McCulloch who did not wish to work with a fellow employee from Eastern Europe. Further in the knowledge that the deceased had invoked the disciplinary procedures of the defenders, McCulloch reacted to that with escalating violence resulting in aggression and assault, followed by murder. Looking at the matter broadly, I consider that the pursuers' averments go well beyond averments which merely state these events occurred between employees at their place of work during working hours. The averments in this case are, in my opinion, capable of being construed as entirely connected with McCulloch's work in the way he responded to the defenders' choice of fellow employee and in his reactions to the deceased's invocation of the employer's disciplinary process."
The Lord Ordinary drew a particular distinction (para [40]) between the present case and:
"a straightforward situation in which one employee has assaulted a fellow employee in the course of a "prank" as Lord Carloway concluded had occurred in Wilson [v Exel (supra)]".
Grounds of appeal and
submissions
Defenders
and reclaimers
[12] The
defenders maintained that the "close connection", which had to be established in
order to found vicarious liability, was between the harmful act and the wrongdoing
employee's duties. The Lord Ordinary had proceeded, erroneously, on the basis
that it was sufficient to establish a connection between the murder and Mr
McCulloch's employment in the broader sense. The close connection test
involved asking whether Mr McCulloch's specific employment duties created
or significantly enhanced the risk of harm occurring (Various Claimants v
Catholic Child Welfare Society [2012] 3 WLR 1319, Lord Phillips at paras 86
- 87). This was the single clear test that must now be applied in all
vicarious liability cases, whether involving negligent acts or intentional
wrongdoing. The Lord Ordinary had failed to consider this test. It did not
alter, but merely clarified, the effect of the existing case law, including Lister
(supra; see Lord Clyde at para 36 under reference to Salmond: Law
of Torts (1st ed) at 83). It was not sufficient to examine the
broad risk created by the working environment; the focus must be on how the
employee's contractual powers and duties created or increased the risk of harm
occurring (EB v Order of the Oblates of Mary Immaculate 2005 SCC
60). It was necessary, first, to examine the connection between the duties of Mr McCulloch
and what was done to the deceased (Wilson (supra), LP (Hamilton) at para
[12], Lord Carloway at paras [24] - [25]). If there was any doubt as to
whether or not the requisite connection existed, it was necessary to go on to
consider whether the employee's duties created or increased the risk of the
harm occurring.
[13] As in Wilson
(supra) (Lord Carloway at para [32]), Mr McCulloch had been engaged
upon a purely "private venture" unconnected with his duties in pursuing his
employer's enterprise. There was nothing in his duties that involved
confrontation with other persons or the creation of a risk by way of, for
example, the supply of a lethal weapon (cf Bernard v Attorney General
of Jamaica [2005] IRLR 398, Lord Steyn at paras 25-27). Wallbank v
Wallbank Fox Designs [2012] IRLR 307, which held employers vicariously
liable for the violent reactions of an employee to an instruction, had been
wrongly decided (cf Weddall v Barchester Healthcare op cit). The
pursuers had not attempted to aver what Mr McCulloch had been employed to
do or what he had been doing at the material time. Shelf stacking did not
carry with it any risk of violence. The pursuers' case therefore fell at the
first hurdle. All that Majrowksi (supra) had said was that an
employer could be liable vicariously for an employee's harassment of another.
The close connection test still applied (Lord Nicholls at para 30).
Pursuers and
respondents
[14] The
pursuers submitted that the Lord Ordinary's opinion had been careful and
thoughtful. Her judgment had been exemplary (see Fulbrook: The Outer Limits
of Vicarious Liability etc. [2012] JPIL 201). She had been correct to
distinguish Wilson (supra) from the present Majrowski type
of case, involving harassment by one employee of another, over a substantial
period of time, perpetrated only in the workplace, and focussed particularly on
the victim's employment. The Lord Ordinary had applied the correct "close
connection" test and the pursuers' averments offered to prove that connection.
"[A] broad approach should be adopted. Thus the context of the act complained
of should be looked at and not just the act itself" (Wilson (supra),
Lord Carloway at para [28] under reference to Lord Clyde in Lister (supra)
at para 43). The court should not dissect the nature of the particular duties
of the employee (Ilkiw v Samuels [1963] 1 WLR 991, Diplock LJ at
1004, quoted by Lord Clyde in Lister (supra) at para 42).
Instead, it should consider the way in which Mr McCulloch had carried out
his duties over a significant period of time, particularly as the pursuers had
averred a "course of conduct" constituting harassment under the 1997 Act. Such
circumstances were particularly fact-sensitive (Weddall v Barchester
Healthcare (supra), Moore-Bick at para 60; Cercato-Gouveia v
Kyprianou (supra), Dyson LJ at 23).
[15] The whole
course of conduct of Mr McCulloch, if it had been investigated by the
defenders, would have been found to have materially increased the risk to the
deceased. In that context, harassment and even murder were reasonably
incidental risks of the type of business carried on by the defenders (Bernard
v Attorney General of Jamaica [2005] IRLR 402, Lord Steyn at paras
19 and 24). It was not necessary to show an obvious element of confrontation
inherent in the business (Rodgers v Kemper Construction Co (1975) 124 Cal Rptr 143). The close connection was established because the deceased
and Mr McCulloch had worked together and the harassment had been solely in
the employment context. Harassment was part of the way in which
Mr McCulloch carried out his work as a shelf stacker. It was the way in
which he performed his duties. He harassed people. His violence had been a
reaction to the disciplinary process.
[16] The case was
"on all fours" with Majrowski (supra), which demonstrated the
circumstances in which vicarious liability would be imposed in respect of
harassment in the workplace. Had there been no prospect of success on the
merits in Majrowski, the House of Lords would have not have allowed it
to proceed to proof. In what is a developing area of the law, the merits of
the present case should not be decided without evidence (see eg Weddall v
Barchester Healthcare (supra)). The court ought to adhere to the
Lord Ordinary's interlocutor allowing a proof before answer.
Decision
[17] It is not
disputed that an employer may be vicariously liable for harassment carried out
by an employee in the course of his employment. One obvious example of this would
be where an employee in a dominant position, perhaps involved in a supervisory
role, harasses an inferior worker in an attempt to enhance productivity or
enforce discipline. Although describing an act of murder as forming part of a
course of harassment may seem somewhat artificial, that is what the pursuers
offer to prove. For present purposes, the court must proceed on the assumption
that they will succeed in demonstrating that it was the culmination of that
course of conduct.
[18] Since the
early part of the nineteenth century it has been recognised that an employer is
vicariously liable for the actings of his employee, but only when the employee is
acting "in the course of his employment". Thus, as early as Baird v
Hamilton (1826) 4 S 790, Lord Glenlee was able to state (at 791) the
distinction thus:
"The master is liable for the carelessness of his servant. It is essential, however, that the damage should arise from the way and manner of doing the master's work. For, suppose a servant takes offence at another man, and horsewhips him, though at the time he is conducting his master's cart, yet the damage is not inflicted in the doing of it - he is acting for himself, and the master is not liable".
Society has moved on but, at least until recently, the principles in this area remained reasonably well established and understood. There was particular enthusiasm for the laudably succinct summary of the law in what was originally Salmond on the Law of Torts (1st ed, 1907), that an act occurs in the course of employment where it is:
"either (a) a wrongful act authorised by the master or (b) a wrongful and unauthorised mode of doing some act authorised by the master" (1st ed at 83; see now Salmond & Heuston: Law of Torts (21st ed) at 443).
This passage was approved by the Lord President (Clyde) in Kirby v National Coal Board 1958 SC 514 (at 533, following Lord Thankerton in Canadian Pacific Railway Co v Lockhart [1942] AC 591 at 599). Salmond had gone on to explain (1st ed at 83-84) that:
"a master...is liable for acts which he has not authorised, provided they are so connected with acts which he has authorised, that they may rightly be regarded as modes - though improper modes - of doing them".
This explanation is a gloss on the extent of the liability for a wrongful mode of doing an authorised act and not a separate third category of liability.
[19] The court
had occasion to revisit the relevant principles recently in Wilson v
Exel UK 2010 SLT 671, in which it was stressed (see eg Lord Carloway at
para [25]) that the test remained one of whether the actings of the employee
were "within the scope of his employment". The court noted the developments
which had occurred in the child abuse cases, especially the various, and to a
degree differing, dicta in Lister v Hesley Hall [2002] 1 AC 215. The judges in Lister had analysed the Canadian jurisprudence in
Bazley v Curry (1999) 174 DLR (4th) 45 and Jacobi v
Griffiths (1999) 174 DLR (4th) 71, which had developed Salmond's
reference to "connection" into a "close connection" test.
[20] In Lister,
Lord Steyn, with whom Lords Hutton and Hobhouse agreed, delivered a judgment
based firmly on the idea of practical justice rather than "conceptualistic
reasoning" (para 16). As was expressly noted in Wilson (paras [26] et
seq), Lord Steyn approved (para 18) of the "frolic of his own" approach, as
exemplified by Williams v A & W Hemphill 1966 SC (HL) 31, and
the usefulness of the Salmond formulation as a "broad" and "practical" test
(para 20), albeit within the overarching concept of whether it was "just" for
the law to impose vicarious liability in a given set of circumstances. On that
basis, he considered that the connection between the abuse of children and the
work of their carers, acting as such for the defendants, was "very close" and
thus liability attached. Lord Clyde referred (at para 34) to the Lord
President's (Cooper) view in Kilboy v South Eastern Fire Area Joint
Committee 1952 SC 280 (at 285) that the expression "respondeat superior"
had degenerated from being a legal principle into a rule of expediency. He too
focussed (at para 37) on the Salmond formulation and rephrased it thus:
"What has essentially to be considered is the connection, if any, between the act in question and the employment. If there is a connection then the closeness of that connection had to be considered. The sufficiency of the connection may be gauged by asking whether the wrongful actings can be seen as ways of carrying out the work which the employer had authorised".
Again as was observed in Wilson (at para [28]), Lord Clyde provided helpful guidance on how to approach the issue. First, it had to be done broadly, taking into account the context of the act complained of and not just the act itself. Secondly, whilst time and place were always relevant, they were not conclusive. Thirdly, the fact that the employment provided the opportunity for the act to occur at a particular time and place was not necessarily enough for the imposition of liability.
[21] In Wilson,
the court noticed the view of Lord Millett in Lister concerning the
risks inherent in the particular employment. In light of subsequent dicta
(infra), it is worth expressly revisiting what Lord Millett said (at
para 65) under reference to passages from Fleming: The Law of Torts
(9th ed) (at p 410) and Atiyah: Vicarious Liability in the Law of
Torts (at 171):
"These passages... are based on the more general idea that a person who employs another for his own ends inevitably creates a risk that the employee will commit a legal wrong. If the employer's objectives cannot be achieved without a serious risk of the employee committing the kind of wrong which he has in fact committed, the employer ought to be liable. That fact that his employment gave the employee the opportunity to commit the wrong is not enough to make the employer liable. He is liable only if the risk is one which experience shows is inherent in the nature of the business".
This analysis was still concerned with answering the question of whether a particular act was committed "in the course of the employment" (para 66) and Lord Millett too placed great weight on the Salmond formulation, with all its blemishes (para 67). Ultimately, all the members of the court considered that the employee's abuse of the children had been committed in the course of the employment. They therefore overruled the approach of Butler-Sloss and Chadwick LJJ in Trotman v North Yorkshire County Council [1999] LGR 584 (at 591 and 592-3) to the effect that such criminal actings could not be regarded as unauthorised modes of carrying out the employee's duties. Put the other way, the abuse was an unauthorised mode of carrying out the duty of caring for children.
[22] The law in
relation to the sexual abuse of children has been re-analysed by the United
Kingdom Supreme Court in Various Claimants v Catholic Child Welfare
Society [2012] 3 WLR 1319. It is not entirely unreasonable to comment that
the reasoning of the Court in that appeal seems to be rather different from
that adopted by most, if not all, of the judges in Lister. Lord Phillips,
with whom the other judges agreed, initially isolated (at para 21), as a
particular (second) question, what the connection was that linked the
employee/employer relationship with the wrongdoing. He endorsed (para 62) the
traditional approach of asking whether the act was committed in the course of
the employment. However, he went on to quote McLachlin J in Bazley (supra
at para 42) that:
"there must be a strong connection between what the employer was asking the employee to do (the risk created by the employer's enterprise) and the wrongful act. It must be possible to say that the employer significantly increased the risk of the harm by putting the employee in his or her position and requiring him to perform the assigned tasks" (McLachlin J at para 42).
This may be described as the introduction of the "enterprise risk" (Lord Phillips at para 65), or "creation of risk" gloss on the imposition of vicarious liability (Lord Phillips at para 72).
[23] Creation of
risk was seen by Lord Phillips (paras 74, 86) as a significant, but not
decisive, element in the establishment of the necessary "close connection" at
least in abuse cases. This approach may be contrasted with earlier dicta
to the effect that it was a policy consideration justifying liability rather
than a criterion for liability. Thus, for example, in Brown v
Robinson [2004] UKPC 56, Lord Carswell, delivering the judgment of the
Privy Council (at para 11) and under reference to Lord Hobhouse in Lister
(supra at para 60), had stressed that risk was not a criterion and that the
test remained that which had been set out in Dubai Aluminium Co v
Salaam [2003] 2 AC 366 (Lord Nicholls at para 23); notably, whether the
wrongful act was so closely connected with what the employee was authorised to
do that it could "fairly and reasonably" be regarded as done in the ordinary
course of the employer's business or employee's employment (see also Lord
Millet at para 107). In Bernard v Attorney General of Jamaica
[2005] IRLR 398, however, Lord Steyn, after analysing the South African Court
of Appeal's reaction to the dicta of Jansen JA in Minister of Police v
Rabie 1986 (1) SA 117, suggested (para 20) that the creation of special
risks could be a relevant factor. Similarly, in Maga v Archbishop of
Birmingham [2010] 1 WLR 1441, Lord Neuberger applied the "close connection"
test (paras 38 and 55) set out in Lister (supra). Whilst
stressing the need for the application of vicarious liability to be "reasonably
circumscribed" (para 52), he considered that it was relevant that there was a "material
increase in the risk of harm occurring in the sense that the employment
significantly contributed to the occurrence of the harm" (para 53).
[24] Against this
background, it may be said that it is now easier than hitherto to impose
vicarious liability in the situation where the employer's business creates (in
the sense of materially increasing) a general risk of harm or, perhaps more
accurately, where that part of the business for which the particular employee
was engaged, created such a risk. However, this may not be materially
different from observing, as appeared to be part of the ratio in Lister
(supra) that, where such a risk exists, it is easier to affirm that what
the employee has done was an unauthorised manner of doing what he was engaged
to do. Certainly, an analysis that approaches the matter primarily on the
basis of increase of risk is otherwise in danger of confusing direct with
vicarious liability (see Attorney General of the British Virgin Islands v
Hartwell [2004] 1 WLR 1273, Lord Nicholls at paras 17 and 46).
Indeed, this confusion may be present in the mind of the pleader in this case
given the quantity of averment which seems potentially relevant to a case of
direct fault but not obviously so to one based solely on vicarious liability.
[25] The present
case ought to be approached in a similar manner as the court viewed the facts
averred in Wilson v Exel UK (supra at para [25]), by noticing
that the general question of whether vicarious liability attaches ultimately
depends on whether the wrongdoing employee's actings were so closely connected
with his employment that it would be "fair and just" to find the employer
liable (Lister (supra), Lord Steyn at para 28). From a practical
point of view, it will not be necessary for the court to address that question
in the vast majority of cases. It will almost always (if not always) be
presumed to be fair and just to impose liability if the employee's actings are
within the scope of, or in the course of, his employment. It is thus neither
necessary or desirable to reconsider what is fair and just in every such
circumstance.
[26] An
employer, it is said, ought to be liable for wrongs which are reasonably
incidental to the activities which he has instructed the employee to carry out.
It may be relevant to ask in that context, therefore, whether the wrong is
incidental in terms of the risks inherent in those activities (see for a
similar, but not identical formulation, Gravil v Carroll [2008] ICR 1222, Sir Anthony Clarke MR at para 21). Rephrasing this slightly, the
court requires to determine whether there is a connection, and if so whether it
is a close one, between what the wrongdoing employee was asked to do and the
wrong he committed, having regard (following the approach in Various
Claimants (supra)) to the risks involved in the employee's work. Once
more, however, it is equally possible to achieve the same result from a
practical point of view simply by reverting to the traditional formula of
asking whether the wrongful actings were, on the other hand, a "frolic" of the
employee's own devising and execution and thus unconnected with what he was
employed to do. The word "frolic" in this context does not connote
triviality. There is no reason to suppose that a different answer would
emerge, even in the sexual abuse cases, if this approach was, following Lister
(supra), taken.
[27] Although
the courts do require to react to changing social circumstances, it is
important that they do not subvert the democratic process. In this regard, it
is worth noting that, whatever the position in relation to the sexual abuse of
children in care may be, the carrying out of violent acts by an employee during
working hours and/or on the employer's premises, is neither a new nor an unrecognised
phenomenon. Harassment may be a novel term of art, but aggressive and bullying
behaviour has been recognised in the employment context for generations.
[28] The
incidence of liability for violent attacks was canvassed in Wilson (supra
at para [31]) under reference to the cases cited to the court which involved
assaults: (i) by stewards (bouncers) (Mattis v Pollock [2003] 1 WLR 2158, Brown v Robinson [2004] UKPC 56); (ii) in the course of
physical sports (Gravil v Carroll (supra); (iii) as modes of
discipline (Cercato-Gouveia v Kyprianou [2001] EWCA Civ 1887);
and (iv) by the police (Bernard v Attorney General of Jamaica (supra)
and the army (Ministry of Defence v Radclyffe [2009] EWCA Civ 635). These were contrasted with the "frolic" cases (eg Deatons Pty v
Flew (1949) 79 CLR 370) where the actions of the employee involved, in the
words of Lord Reed in Ward v Scotrail Railways 1999 SC 255 (at
264), "an unrelated and independent venture of his own: a personal matter,
rather than a matter connected to his authorised duties". There are, as also
noted in Wilson, several Scottish cases dealing with assaults in the
course of employment. For the sake of brevity, some of these are cited in
Walker: Delict (2nd ed) (494 at footnotes 1 and 2), notably
those involving pursuers alleged to have been travelling without a proper
ticket (eg Power v Central SMT Co 1949 SC 376, see Lord Keith at
381).
[29] Majrowski
v Guy's and St Thomas's NHS Trust [2007] 1 AC 224 was referred to in
Wilson, albeit en passant. For present purposes Majrowski
is authority only for the proposition that vicarious liability may attach to an
employer whose employee commits harassment whilst acting "in the course of his
employment" (Lord Nicholls at para 17). The harassment must still meet the
"'close connection' test" (ibid at para 25). That much remains
clear and, for the reasons outlined above, if, in contrast, the harassment is
an "unrelated and independent venture" of the employee, rather than one
connected to his authorised duties, vicarious liability will not attach.
[30] In
attempting to apply these principles to the limited facts averred by the
pursuers, what can be said is that, no matter how broadly the context of
Mr McCulloch's employment is looked at, it is not possible to hold that either
the defenders' retail business in general or their engagement of persons to
stack shelves in supermarkets in particular carried any special or additional
risk that persons so engaged, such as the deceased, would either be harassed or
otherwise come to harm as a result of the deliberate and violent actings of
co-employees. The risk is no greater than that involved when engaging any two
or more employees to work together. The court has been provided with no basis
upon which it could hold it just and reasonable for all employers to become
vicariously liable for all acts of harassment solely on the basis of such
engagement. Using Lord Millett's formula in Lister (supra, at
para 65), which found favour with the court in Various Claimants (supra,
Lord Phillips at para 72), the defender's objectives did not carry with
them a serious risk of their employee committing the kind of wrong which he in
fact committed.
[31] The mere
bringing together of persons as employees is thus not sufficient to impose
vicarious liability for all the actings of each employee towards the other.
The Lord Ordinary may well be correct in considering that there may well be a
need for employers to develop codes of practice and discipline to regulate the
behaviour of employees, but that does not carry with it any requirement for the
imposition of vicarious, as distinct from direct, liability should they have
failed to do so. It is primarily a matter for Parliament to decide whether to
impose strict liability for all, or particular categories of, acts of
harassment in the work place. It has not done so, as yet. Should such a
radical change be proposed, it is appropriate that there be due public
consultation and debate rather than sudden judicial law making.
[32] In analysing
the particular facts of the deceased and Mr McCulloch, an attempt has been made
to find the averments which might bring either the harassment generally or the
act of murder specifically, but within the harassment context, within the scope
of Mr McCulloch's employment by reason of its "close connection" with what the
court has been told were Mr McCulloch's duties as a shelf stacker. These
averments cannot be found. Whichever variant of the Salmond formulation is
adopted, including one with a close connection or risk enterprise gloss, it is
not possible to categorise Mr McCulloch's actings as so closely connected
with what he was employed to do that they can be seen as ways of carrying out
the work which he was authorised to do.
[33] The fact
that Mr McCulloch had a known propensity to be violent to immigrant
workers is not relevant to the issue of vicarious liability, although it may
well have been in the context of a direct liability case based upon the duty of
an employer to take reasonable care to employ competent staff and to supervise
their activities whilst on their premises. The pursuers attempted in oral
argument to build a case around contentions, which are not in the pleadings,
that Mr McCulloch somehow stacked shelves, or otherwise carried out his
work, in a manner infected by racist views. How that differed from how shelves
would normally be stacked was not made clear.
[34] The
pursuers attempted also to suggest, perhaps in light of Wallbank v
Wallbank Fox Designs [2012] IRLR 307, that Mr McCulloch's violence was
a reaction to the deceased's institution of a disciplinary complaint. Although
this too is not averred, the Lord Ordinary appears to have accepted it. On
that basis, she has held that there is a connection between the harassment and
Mr McCulloch's work. However, that is not the test. It is not enough that the
harassment was conducted by one employee against another and that there was
thereby a connection with the employees' work, or even just with the wrongdoing
employee's work. The question is still whether there is a connection between
what the employee was engaged to do by the employer (ie the employment) and the
wrongdoing.
[35] It is also not
enough to say that the defenders brought Mr McCulloch and the deceased
together as fellow employees, as alluded to by the Lord Ordinary (Opinion,
para [35]). Nor is it addressing the correct issue to ask whether
Mr McCulloch's racist views dictated how he carried out his day-to-day
duties (Opinion, para [39]). The relevant connection, which requires to
be identified for the purposes of vicarious liability, is not that between
Mr McCulloch's racist views and his wrongdoing, but that between
Mr McCulloch's employment duties and that wrongdoing.
[36] Even if it
were necessary to consider the issue in the particular circumstances, it cannot
be said that the harassment of the deceased by Mr McCulloch was so closely
connected to the nature of his employment that it would be fair and just to
hold the employer responsible. Mr McCulloch was engaged to stack shelves
in retail premises. Looking at the matter in as broad a context as possible,
there is no connection between the harassment and/or murder of the deceased on
the one hand and the stacking of shelves by either employee of the retail of
goods to the public on the other.
[37] Contrary to
the suggestion of the Lord Ordinary, the decision in Wilson (supra)
is not to be interpreted so narrowly as to be applicable only to conduct in
the nature of "pranks". The use of the expression "frolic" in that case (at
paras [30] - [34]) is, as already noted, not indicative of triviality with
respect to the wrongful acts in question. The principles set out in that case
may be taken to be of general application in cases of intentional wrongdoing. Whilst
the pursuers have sought to distance themselves from the "random attack" by
characterising the deceased's murder as part of a course of conduct amounting
to harassment, there is no basis for departing from the court's analysis of the
law in Wilson (supra). Referring as a whole to Mr McCulloch's
conduct from 13 to 15 April, being the period over which the harassment is
alleged to have occurred, does not remedy the fact that there is no connection
between the harassment and what McCulloch was employed to do. Rather,
McCulloch's employment simply provided him with the opportunity to carry out his
own personal campaign of harassment with tragic consequences.
[38] Whilst this
was a particularly shocking and shameful example of xenophobic behaviour, the courts
should resist any perceived need to provide a remedy merely by virtue of the
sensitive nature of an individual case. As Lord Steyn said (in Bernard
(supra at para 23):
"The principle of vicarious liability is not infinitely extendable."
In the circumstances of the present case, there appears to be no logical or other justification for adopting any more generous an interpretation of the general test for the imposition of vicarious liability simply because the wrongful conduct is said to be part of a course of racially motivated harassment. Parliament has legislated specifically in this field (eg Equality Act 2010 section 26) and provided employers with the benefit of a statutory defence where strict liability might otherwise apply (ibid, section 109). It has also recognised elsewhere the need for a compensation scheme in respect of the criminal actings of impecunious persons. In all these circumstances, the courts must be careful to ensure that the future development of the law, particularly in an effort to deal with particular controversies such as child sex abuse, does not undermine too deeply the need for certainty in the field of employers' liability in general.
[39] The reclaiming
motion should therefore be allowed and the action dismissed as irrelevant.
SECOND DIVISION, INNER HOUSE, COURT OF SESSION |
|
Lord Justice Clerk Lord Brodie Lord McGhie
|
PD1080/11
OPINION OF LORD BRODIE in the reclaiming motion JELENA VAICKUVIENE and OTHERS Pursuers and Respondents; against J SAINSBURY PLC Defenders and Reclaimers: _______ |
Act: Campbell QC, McNaughtan; Digby Brown LLP
Alt: Young QC, A Cowan (Solicitor Advocate); Simpson & Marwick
11 July 2013
[40] I
respectfully agree with the views expressed in the opinion of his Lordship in
the chair and with his conclusion that the reclaiming motion should be allowed
and the action dismissed. There is very little that I wish to add.
[41] Both parties
invited the court to consider this case on the basis that the pursuers have
relevantly pled that the conduct of McCulloch towards the deceased amounted to
harassment in terms of section 8 of the Protection from Harassment Act 1997. While
on one view that might be so and it may not matter very much because on any
view the death of the deceased was caused by the fault of McCulloch, I cannot
refrain from observing that it is not harassment of the deceased which has
given rise to the pursuers' damage, it is the killing of the deceased. The
court had to consider the meaning of the statutory concept of "harassment" in Marinello
v City of Edinburgh Council 2011 SC 736. At para [11] the court
expressed its agreement with the following observations by Rix LJ in Iqbal v
Dean Manson, Solicitors [2011] EWCA Civ 123:
"In my judgment, the Act is concerned with courses of conduct which amount to harassment, rather than with individual instances of harassment. Of course, it is the individual instances which will make up the course of conduct, but it still remains the position that it is the course of conduct which has to have the quality of amounting to harassment, rather than individual instances of conduct. That is so both as a matter of the language of the statue, and as a matter of common sense. The Act is written in terms of a course of conduct: ... In the case of a single person victim, there have to be 'at least two occasions in relation to that person'... but it is not said that those two occasions must individually, i.e. standing each by itself, amount to harassment. The reason why the statute is drafted in this way is not hard to understand. Take the typical case of stalking, or of malicious phone calls. When a defendant, D, walks past a claimant C's door, or calls C's telephone but puts the phone down without speaking, the single act by itself is neutral, or may be. But if that act is repeated on a number of occasions, the course of conduct may well amount to harassment. That conclusion can only be arrived at by looking at the individual acts complained of as a whole. The course of conduct cannot be reduced to or deconstructed into the individual acts, taken solely one by one."
The purpose of enacting section 8 was to create a new civil right to be free of harassment and consequently a new actionable wrong of breaching that right. As is explained by Rix LJ, this reflects a recognition on the part of the legislature that there are certain single acts which, if considered individually, might not be wrongful, but which when repeated as part of a course of conduct, can be deeply distressing and very harmful to the victim. This is not a consideration that applies to an assault. A single assault (by which, with an eye to the language of section 8, I mean an assault on one occasion whether it involves one blow or more than one blow) is wrongful and may
be prosecuted criminally or be the subject of a civil action for damages without reference to any statute. That is not to say that one or more assaults cannot form part of a course of conduct amounting to the statutorily created wrong of harassment but, in contrast to some acts which might, when repeated, amount to harassment, each individual assault constitutes an actionable wrong. A single assault, however, does not amount to harassment. The pursuers' averment, at page 10C of the Reclaiming Print, "repeatedly stabbing a man to death is properly to be regarded as one of the ultimate forms of harassment" is not only an infelicitous use of English, it is an unsound proposition in law.
[42] The
pursuers' averments as to the specific conduct of McCulloch towards the
deceased are these:
"There was an incident between McCulloch and the deceased on 13th April 2009 when McCulloch abused the deceased racially. He had told him he did not like immigrants, and that he should go back to his own country. He was insulting and aggressive. The deceased was distressed thereby ... On 15th April 2009 ...the two men were on shift together. During the shift break shortly after 1 am, there was an argument between them, McCulloch having taken aggressive exception to the deceased being at the same staff table as he was. Shortly thereafter there was a further argument between them, involving aggression including punches being thrown, in the staff toilets. ...At about 3.15 am [McCulloch] removed a kitchen knife from the kitchenware section in the store and attacked the deceased in one of the supermarket aisles. The deceased sustained multiple stab wounds ...the deceased was eventually pronounced dead at the scene of the crime."
I entirely accept that the various acts on the part of McCulloch which are narrated in this passage: racial abuse, aggression, assault by punching and a fatal assault by stabbing, can be regarded as a course of conduct amounting to harassment but it is not the course of conduct which has given rise to the pursuers' damage. What has given rise to the pursuers' damage is the final fatal assault and only the final fatal assault. To describe this action as founded on breach of the deceased's right to be free from harassment, as provided by section 8 of the 1997 Act, would therefore seem at best artificial and at worst misleading.
[43] I say
misleading because if, as the pursuers accept is the case, it is necessary for
them to satisfy a "close connection" test if they are to establish that the
defenders should be vicariously liable for the wrongful act or acts of
McCulloch, it has to be determined, with as much precision as is possible, just
what are the things that must be closely connected. Counsel for the pursuers
provided an answer to that in the course of his submissions by his reference to
and reliance upon what was said by Lord Nicholls in Majrowski v Guy's
and St Thomas's NHS Trust [2007] 1 AC 224 at para 10. The relevant
connection must be between, on the one hand, "the wrong" and, on the other,
"the acts the employee is authorised to do". In context, "the wrong" can only
mean the unlawful act or acts which have caused the harm and consequent damage
in respect of which it sought to establish vicarious liability. In the present
case the wrong that caused the harm in respect of which the pursuers sue, and
therefore the relevant wrong, is the murderous assault at about 3.15am on 15
April 2009. What preceded that may have been wrongful and it may have been
harmful but it did not cause the harm in respect of which the pursuers sue. It
may be correct to say that the relevant wrong and what preceded it can be
regarded as forming a course of conduct amounting to harassment, as that term
is to be understood under reference to section 8 of the 1997 Act, but for the
reasons that I have set out above, it was not a course of conduct constituting
harassment that caused the death of the deceased, it was the fatal assault. I
do not suggest that that of itself means that the defenders cannot be
vicariously liable; there are any number of instances in the authorities of
employers being found liable for the deliberate criminal conduct of their
employees, but I do not consider that the process of analysis is assisted by
treating the case other than as one of a single murderous assault. Properly
focused, I would see the relevant question as being whether, on the facts,
there can be said to have been such a close connection between that assault and
the duties which the defenders employed McCulloch to perform that it would be
fair and just to hold the defenders, as McCulloch's employers, vicariously
liable. However, whether one asks that question or the somewhat different one
that must be formulated in order to accommodate parties' position that regard
should be had to the whole course of McCulloch's conduct, in my opinion,
agreeing with your Lordship in the chair, the pursuers' averments provide no
basis upon which the defenders can be said to be vicariously liable for the
deceased's death.
SECOND DIVISION, INNER HOUSE, COURT OF SESSION |
|
Lord Justice Clerk Lord Brodie Lord McGhie
|
PD1080/11
OPINION OF LORD McGHIE in the reclaiming motion JELENA VAICKUVIENE and OTHERS Pursuers and Respondents; against J SAINSBURY PLC Defenders and Reclaimers: _______ |
Act: Campbell QC, McNaughtan; Digby Brown LLP
Alt: Young QC, A Cowan (Solicitor Advocate); Simpson & Marwick
11 July 2013
[44] I
agree with the conclusion of the Lord Justice Clerk that the reclaiming motion
should be allowed and the action dismissed. I share the doubts cogently
expressed by Lord Brodie as to the relevance of the case based on harassment
but, like him, am content that matters be dealt with on the basis of treating
the murder as if it was the end point of a course of harassment. That puts the
case at its highest for the pursuers.
[45] The
Lord Justice Clerk has carried out a full analysis of the authorities and I
make no attempt to add to that. It is clear that determination of where
vicarious liability arises requires careful consideration of the facts. The
present case does raise difficult issues. It is tolerably clear not only that
that the murder was the end act in a course of hostile conduct but that this
conduct was intimately connected with the men's relationship as fellow
employees. It is not difficult to see a sense in which the fatal outcome was
intimately connected with the business of the employer. Had Mr Romasov
encountered McCulloch's abuse in any other context, he would probably have been
able to remove himself from it. Had McCulloch met Mr Romasov in a social
context, he might have had little occasion to nurse his racist grievances.
There is no doubt that the concept of vicarious liability can be viewed as a
developing one and it might seem tempting simply to adopt Mr Campbell's
contention that the expression "in the course of his employment" should now be
treated as equivalent to "at work". He did not resist the proposition that his
argument could be reduced to saying that the harassment took place "in the
employment context". He contended that it was not necessary to look at the
nature of the assailant's duties. It was enough to show a connection with the
employer's business. However, for the reasons fully set out by the Lord
Justice Clerk, I am satisfied that the test of vicarious responsibility remains
one based in a connection with the guilty employee's employment. It is
potentially misleading to pray in aid the role of the victim and the connection
with his work.
[46] Mr
Campbell placed some reliance on the decision in Majrowski v Guy's
and St Thomas's NHS Trust [2007] 1 AC 224. He contended not only that the
facts of that case were on all fours with the present but that the decision of
the House of Lords should be seen as showing that their Lordships were
satisfied that a finding that vicarious liability could be established on such
facts. However, the appeal was solely concerned with the question of whether
an employer could be vicariously liable for an employee's breach of the duties
placed on him by the Protection from Harassment Act 1997. It is clear that the
decision went no further than finding that such liability could arise if the
breach arose in the course of the employee's employment and nothing in the
dicta could safely be relied on as giving an indication of any view on the
merits of the case there pled. That said, I think it is also clear that the
plaintiff's averments in that case provide a good example of something more
than simply actings in the place of work during working hours. The short
summary, at para 2, shows that the complaints were of harassment in the way the
victim's departmental manager treated his work. It was alleged that the
manager was excessively critical of his timekeeping and work, that she imposed
unrealistic performance targets and threatened him with disciplinary action if
he failed to meet them. Such actings could very well be found to come within
the course of the manager's employment. On the face of it, the employment must
have required a direct relationship between victim and assailant.
Confrontation and criticism, where necessary, would be part of the manager's
duties. Mr Campell's assertion that the facts were on all fours can only be
understood in light of his submission that there was no need for any context of
confrontation. On any other view, the facts are quite different.
[47] I
consider that this example goes to the heart of the present case. On a
traditional analysis, the duties of the supervisor requiring her to become
directly involved in appraisal of the victim's work would have been seen as an
important connection between her actings and her employment. The absence of
any such connection in the present case is a major hurdle for the pursuers. In
light of the approach taken by the Court in Wilson v Exel 2010
SLT 671 I am not persuaded that modern developments have gone far enough to
allow that to be overcome.
[48] The
Lord Ordinary referred to the difficulties she faced in the unusual
circumstances of this case. She set out her consideration of the material
detail (at para [39]) of her Opinion. She referred to the behaviour in
question as taking place during working hours at the assailant's place of
work. However, reference can be made to the discussion in Wilson v
Exel as explaining why such a test would be inadequate and the Lord
Ordinary appeared to rely on two additional factors. The first was that the
averments indicated that the way in which McCulloch "carried out his work in
his interactions with the deceased as a fellow employee" was infected by his
racist views. However, Mr Campbell disclaimed any attempt to assert that the
victim and assailant were engaged in work which required any interaction
between them. Both appear to have been stacking shelves in the same building
but it was not being suggested that the way Mr Romasov carried out his work had
any bearing on the work McCulloch required to do. There is nothing in the
pleadings to explain how "the way in which he carried out his work" involved
any "interactions with the deceased". The Lord Ordinary was carrying out an
assessment of the implications at procedure roll and, on that basis, was
plainly prepared to take a broad approach. However, we have been assured that
no further relevant material was expected to emerge at proof. McCulloch was
employed to stack shelves. There is no justification for a finding that the
way he carried out his work was infected by his racist views.
[49] The
other factor relied on by the Lord Ordinary was that the assailant had reacted
to the deceased's use of the disciplinary procedures. It can be recognised
that there might have come a stage in these procedures where the deceased would
have been required to respond. It might possibly be said that his murderous
reaction was, in some sense, simply an unauthorised way of carrying out an
authorised duty. However, the matter was not presented in this way and it may
fairly be assumed that any authorised response would have required to be made
to someone other than the complainer. Properly analysed, the reference to the
deceased's use of the disciplinary procedures amounts to no more than saying
that the assailant did not like the victim and did not like the way the victim
had acted in the course of his own employment. While the handling of the
complaint might, possibly, have been the basis of some other case against the defenders,
I do not think that the fact of a complaint having been made by the victim can
properly be regarded as bringing McCulloch's harassment within the scope of his
employment.
[50] In
short, I am not persuaded that it is possible to categorise McCulloch's actings
as sufficiently closely connected with his employment to give rise to any
vicarious liability on the part of the employers.