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KING'S BENCH DIVISION
MEDIA & COMMUNICATIONS LIST
Strand, London, WC2A 2LL |
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B e f o r e :
(sitting as a Judge of the High Court)
____________________
(1) DYSON TECHNOLOGY LIMITED (2) DYSON LIMITED |
Claimants |
|
- and - |
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(1) CHANNEL FOUR TELEVISION CORPORATION (2) INDEPENDENT TELEVISION NEWS LIMITED |
Defendants |
____________________
Adam Wolanski KC and Gervase de Wilde (instructed by Simons Muirhead Burton LLP) for the Defendants
Hearing date: 15 December 2023
____________________
Crown Copyright ©
This judgment was handed down remotely at 10.30am on 27 February 2024 by circulation to the parties or their representatives by e-mail and release to the National Archives
HIS HONOUR JUDGE LEWIS:
a. The natural and ordinary meaning of the publication complained of in the Re-Amended Particulars of Claim;
b. Whether the meaning found is defamatory at common law; and
c. Whether the publication complained of was or included statements of fact or of opinion.
a. the claimants were complicit in the systemic abuse and exploitation of workers at ATA, one of their suppliers located in Malaysia;
b. the claimants were also complicit in the persecution and torture of a worker who blew the whistle on the working practices at ATA;
c. the claimants claim to act in a responsible and ethical way but when serious abuses of workers were brought to their attention these abuses were not properly investigated but were ignored and tolerated for a prolonged period while the claimants tried to cover them up and shut down public criticism.
a. the first and/or second claimants were responsible for the abuse and exploitation of workers at ATA, one of their supplier companies located in Malaysia;
b. the first and/or second claimants were also responsible for the persecution by ATA of a worker who blew the whistle on working practices at ATA; and
c. therefore, the first and/or second claimants have not lived up to their advertised standards of ethics and corporate social responsibility.
a. The first and/or second claimants portray themselves as socially responsible and ethical businesses;
b. Concerns were raised with the first and/or second claimants from 2019 onwards by Andy Hall, a labour rights activist, initially about forced working conditions, and subsequently also about squalid accommodation, and about workers living in fear at an ATA factory;
c. The concerns raised by Mr Hall were valid. Serious issues over the conditions in which ATA employees worked persisted at the ATA factory until the first and/or second claimants broke off the contract with ATA in late 2021;
d. Both before and after Mr Hall's concerns were raised, the first and/or second claimants failed adequately to monitor the employment practices of ATA and the conditions under which workers at the ATA factory lived and worked. After concerns were raised, the first and/or second claimants failed adequately to investigate the concerns and remedy the issues raised;
e. One example of the serious problems at ATA, which took place after Mr Hall's concerns were raised, related to a factory worker, Mr Limbu. ATA identified Mr Limbu as a whistle-blower after seizing his phone. An ATA manager then handed Mr Limbu over to the police, who tortured him. A senior ATA executive also sought to intimidate Mr Limbu by threatening him with imprisonment if he did not cooperate with the police and subsequently pressured him into making a false confession about having received payment by labour rights activists to leak information and into providing labour rights activists with false information, in order to show ATA in a positive light;
f. When concerns about working conditions at ATA were reported in the media, the first and/or second claimants responded by launching a PR drive claiming that they did not recognise the allegations and that there was no evidence to support the allegations. This was despite the fact that concerns about ATA had in fact previously been brought to the first and/or second claimants' attention by Mr Hall and were subject to an investigation by U.S. Customs and Border Protection. The first and/or second claimants also sought to close down public criticism by making threats of litigation;
g. In October 2021 the first and/or second claimants obtained a report substantiating concerns that had previously been raised about working conditions at ATA. However, they refused to make that report public despite requests from the media to do so.
a. the first and/or second claimants were responsible for the abuse and exploitation of workers at ATA, one of their supplier companies located in Malaysia;
b. the first and/or second claimants were also responsible for the persecution by ATA of a worker who blew the whistle on working practices at ATA; and
c. therefore, the first and/or second claimants have not lived up to their advertised standards of ethics and corporate social responsibility.
Main areas of dispute
a. Whether the primary allegations are of 'complicity' (as contended for by the claimants) or 'responsibility' (as contended for by the defendants).
b. Whether the allegations are of actual wrongdoing (Chase Level 1) (as contended for by the claimants) or of 'reasonable grounds to suspect wrongdoing' (Chase Level 2) (as contended for by the defendants, as their alternative case).
c. Whether the words were statements of fact or of opinion.
Law - Meaning
"The ordinary and natural meaning of words may be either the literal meaning or it may be an implied or inferred or an indirect meaning: any meaning that does not require the support of extrinsic facts passing beyond general knowledge but is a meaning which is capable of being detected in the language used can be a part of the ordinary and natural meaning of words. …. The ordinary and natural meaning may therefore include any implication or inference which a reasonable reader guided not by any special but only by general knowledge and not fettered by any strict legal rules of construction would draw from the words." per Lord Morris at 1370.
"With a broadcast such as this, this is not a matter of studying the transcript, which cannot tell you how words are spoken, in what tone, or with what emphasis. It means watching and listening to the interview as a whole, bearing in mind that the ordinary viewer will do so only once. The Court should avoid over-elaborate analysis and give weight to its own impression. This approach applies equally to the methodology for deciding meaning, and whether the offending statement is fact or opinion."
"… I need to refer to what are called the Chase levels of meaning. They come from the decision of Brooke LJ in Chase –v- News Group Newspapers Ltd [2003] EMLR 11 [45] in which he identified three types of defamatory allegation: broadly, (1) the claimant is guilty of the act; (2) reasonable grounds to suspect that the claimant is guilty of the act; and (3) grounds to investigate whether the claimant has committed the act. In the lexicon of defamation, these have come to be known as the Chase levels. Reflecting the almost infinite capacity for subtle differences in meaning, they are not a straitjacket forcing the court to select one of these prescribed levels of meaning, but they are a helpful shorthand."
"The repetition rule… is a rule of law specifically designed to prevent [the court] from deciding that a particular class of publication – a publication which conveys rumour, hearsay, allegation, repetition, call it what one will – … bears a lesser defamatory meaning than would attach to the original allegation itself."
"When the authorities speak of rejecting submissions that words repeating the allegations of others bear a lower meaning than the original publication that is a rejection of the premise that the statement is less defamatory (or not defamatory at all) simply because it is a report of what someone else has said. That kind of reasoning is what the repetition rule prohibits when applied to meaning. The meaning to be attached to the repetition of the allegation has still to be judged, applying the rules of interpretation… looking at the publication as a whole".
"40. There are myriad ways in which the allegations of others can be reported in a publication. It is impossible to lay down hard and fast rules. Over and over again the authorities make clear that it is the effect of the publication overall that matters. In determining meaning, the cardinal principle is that "it is the overall effect of the article that counts": Poulter -v- Times Newspapers Ltd [2018] EWHC 3900 (QB) [43]-[44]; and Poroshenko -v- BBC [2019] EWHC 213 (QB) [28].
41. The effect of the repetition rule is that the use of verbs like "alleged" or "claimed" (however often they are repeated in a publication) is unlikely, in itself, to insulate a publisher from the effect of the rule. If the impact of the repetition rule on the meaning of reports of allegations made by others is to be mitigated or avoided, the material that has that effect must be found elsewhere in the publication.
"42. The classic example of such mitigation is an article that contains two sides of a dispute. A direct application of the repetition rule to part of an article that reported the allegations defamatory of the claimant would produce a level 1 meaning. But that would be to ignore the context and the fact that the Claimant's rebuttal of the charge has also been included. How far that goes to reduce (or even extinguish) the meaning that application of the repetition rule would otherwise produce depends upon the context of the publication as a whole… [an] example is where an article presents both sides in a way that the reader will see as roughly even-handed; or certainly not containing any steer as to which side should be believed. At that point, the ordinary reasonable reader can only suspend judgment on whether the claimant is guilty. Instead, and depending on context, s/he may well alight on either a Chase level 2 or 3 meaning. I am deliberately using straightforward examples and a level of generality to demonstrate the point, but it cannot be repeated too often: context is everything."
Positions of the parties
a. The main focus of the Broadcast was contrasting the image which Dyson seeks to project (and protect) and the reality of the abuse and exploitation shown.
b. The Broadcast leaves the viewer in no doubt that there has been serious wrongdoing. It makes clear that Dyson has clearly known about these matters for some time, and not dealt with them. The viewer is told that Dyson is being left to "clean up its image", facing claims of appalling abuse, and of there being a "dark side to Dyson's supply chain". It also explained how the company was facing legal action, with a Leigh Day lawyer explaining how Dyson had tried to silence complaints rather than putting things right. Mr Tomlinson also says that during the interview, the presenter repeatedly suggested to the Dyson representative that it was Dyson that was responsible for the workers' pay – for example saying "you paid" [your workers a pittance], or similar. This again suggested that Dyson was doing something wrong.
c. The Broadcast made clear allegations of "complicity" in the abuse of ATA workers and the mistreatment of the named whistleblower. "Complicity" in this context means "actual knowledge and involvement". Mr Tomlinson says that "if someone points out that terrible things are going on, and you do nothing and deny it, that is complicity".
d. The concept of "responsibility" might encompass an allegation of complicity. However, a person may have responsibility for something, and a duty to act, but have no actual knowledge or involvement. This is not what the Broadcast was saying. The suggestion of mere "responsibility" is too broad and vague.
e. These are all allegations of actual wrongdoing, not of "reasonable grounds to suspect" complicity. In respect of the denials, the viewer is left in no doubt that these have no substance given the overwhelming evidence to the contrary. Indeed, Mr Tomlinson says the denials make it look worse, as if Dyson were not facing up to their responsibilities. He says that at the end of the Broadcast, viewers saw the presenter ask Dyson for the release of a key audit report seven times and would have been left with the clear implication that Dyson was not being transparent and was continuing to hide facts about the treatment of workers at ATA, and its knowledge of them.
a. The allegation made by the Broadcast was of "responsibility", rather than complicity in the abuses described. Complicity suggests that Dyson took an active role, and either participated in, authorised or endorsed these acts. Nothing in the Broadcast alleges active involvement on the part of Dyson itself, or even knowledge by Dyson of those abuses when they were occurring. In fact, Mr Wolanski says that the Broadcast made clear that Dyson did not know, and things were hidden from them by ATA. He says it was ATA that was painted as the "baddies".
b. The Broadcast made clear the abuses occurred at ATA, that Dyson had undertaken six audits, that it had terminated ATA's contract and that claims were being brought on grounds of negligence. At most, the claimants are said to bear moral or legal responsibility for the problems at ATA on the basis that Dyson is by far ATA's biggest customer.
c. The Broadcast takes a "scrupulously even-handed" approach to the question of the responsibility of the claimants for the problems at ATA, and to setting out Dyson's side of the dispute. By way of example Mr Wolanski relies on:
i. The extensive space given to Dyson's side of the story. Denials were threaded throughout the Broadcast, in respect of the ATA allegations, but also the suggestion that Dyson might have been negligent. There was also the lengthy interview with Ms Shi, who was subject to robust questioning and was given significant airtime in which to answer.
ii. The Broadcast made clear that Dyson conducted five audits, none of which identified any significant issues that could not be remedied quickly. Dyson's denials in respect of allegations published by the Sunday Mirror are detailed, along with the fact that the company "issued a notice to the media" setting out its position in relation to the "false and defamatory" report. Dyson is said to have "immediately acted on" Mr Limbu's claims of torture, and viewers were told this was one of the reasons the contract was terminated with ATA.
d. This amounts to significant mitigation, when considering the level of meaning. Both sides of the dispute are presented to the viewer. This means that the Chase level of the imputations about the company can only be at a lower level than guilt.
Fact or Opinion
"… when determining whether the words complained of contain allegations of fact or opinion, the court will be guided by the following points:
(i) The statement must be recognisable as comment, as distinct from an imputation of fact.
(ii) Opinion is something which is or can reasonably be inferred to be a deduction, inference, conclusion, criticism, remark, observation, etc.
(iii) The ultimate question is how the word would strike the ordinary reasonable reader. The subject matter and context of the words may be an important indicator of whether they are fact or opinion.
(iv) Some statements which are, by their nature and appearance opinion, are nevertheless treated as statements of fact where, for instance, the opinion implies that a claimant has done something but does not indicate what that something is, i e the statement is a bare comment.
(v) Whether an allegation that someone has acted 'dishonestly' or 'criminally' is an allegation of fact or expression of opinion will very much depend upon context. There is no fixed rule that a statement that someone has been dishonest must be treated as an allegation of fact."
28. In Butt v Secretary of State for the Home Department [2019] EWCA Civ 933 at [39] Sharp LJ (as she then was) said that when deciding whether a statement is one of fact or opinion: "The ultimate determinant … is how the statement would strike the ordinary reasonable reader … – that is, whether the statement is discernibly comment (to such a reader) ... In that regard, the subject matter, the nature of the allegation and the context of the relevant words may well be important."
"Although an inference may amount to a statement of opinion, the bare statement of an inference, without reference to the facts on which it is based, may well appear as a statement of fact: see Kemsley v Foot [1952] AC 345. As Sharp LJ, DBE, pointed out in Butt at [37], not every inference counts as an opinion; context is all. Put simply, the more clearly a statement indicates that it is based on some extraneous material, the more likely it is to strike the reader as an expression of opinion."
a. The Broadcast made defamatory factual allegations against the claimants. It formed part of a news programme. It was saying what had happened and was telling facts. Viewers were told what has been "revealed" by the investigation, what the documents show. Mr Tomlinson says these are factual allegations about what Dyson has done or failed to do, making clear that Dyson is facing legal claims as a result of its wrong-doing. He points out that there was no expressed opinion, for example an opinion that Dyson should be held responsible for the actions of its supplier.
b. In the defendants' solicitors' detailed response to the letter before action, there was no suggestion that the defendants considered that the Broadcast might have contained opinion as opposed to fact. Mr Tomlinson says this was not an oversight.
a. The context is that the ordinary reasonable viewer would be well aware of the ethical concerns which arise from well-known Western brands outsourcing their manufacturing operations to countries in the developing world. The issue of responsibility on the part of a well-known Western brand for specific failings within a supply chain, in a developing country where its suppliers are based, is inherently recognisable to the viewer as a matter of opinion. The question of whether a company is open to criticism on the basis that it is morally responsible for failings within its supply chain is a classic value judgement.
b. In respect of legal responsibility, whilst this can (in different circumstances) be a statement of fact, in this case it was an inference or deduction, the words going no further than raising the prospect that the claimants may be found in legal proceedings to be liable for negligence. The Broadcast did not convey that the claim was bound to succeed, not least because of the emphatic denials by Dyson.
c. The Broadcast did not say that Dyson was responsible. It set out certain matters which it said happened, and the inference is that they were responsible – which is a matter of opinion, not fact. Mr Wolanski says the status of the imputations in the Broadcast as statements of opinion is bolstered by the way in which the extraneous material upon which the opinions are based is set out in detail.
d. The issue of whether a person's conduct matches up to their self-presentation is an archetypal value judgment, amounting to an imputation of hypocrisy or a lack of integrity, which is very readily recognisable by the viewer as comment.
Decision
a. There are reasonable grounds to suspect the claimants were responsible for the abuse and exploitation of workers at ATA, one of their supplier companies located in Malaysia.
b. There are reasonable grounds to suspect the claimants were also responsible for the persecution by ATA of a worker who blew the whistle on working practices at ATA;
c. There are reasonable grounds to suspect the claimants tried to cover up the allegations and shut down public criticism.
d. The claimants have not lived up to their advertised standards of ethics and corporate social responsibility.
Costs
"34. … The first way is if the claimant is named or identified in the statement or where the words used are such as would reasonably lead persons acquainted with the claimant to believe that he was the person referred to, using the test derived from Knupffer and other authorities (the judge called this an "intrinsic reference").
35. The second way is where a claimant is identified or referred to by particular facts known to individuals. This has been called in the textbooks "reference innuendo" (and which the judge called "extrinsic reference"). It is common ground that those particular facts need to be pleaded in the Particulars of Claim and the issue of identification or reference decided on the facts found to be proved. This second way of identification or reference was not the subject of the preliminary issue ordered by the judge in this case, because it might have led to the calling of evidence. The case of Dyson Technology Limited and Dyson Limited on this way of identification or reference is covered by paragraph 7B of the amended Particulars of Claim…".
a. Sir James Dyson's case was dismissed, with judgment entered for the defendants.
b. The corporate claimants' primary case on reference (set out in Paragraph 7A of the Amended Particulars of Claim) was struck out.
c. The corporate claimants must file an application for permission to re-amend their Particulars of Claim by 21 November 2022 (which was later extended). It was said that any draft Re-Re-Amended Particulars of Claim must identify clearly the company or companies that it is contended the Broadcast referred to, and the particulars relied upon.
d. If such an amendment application was not made, the corporate claimants' claims would be struck out, with judgment entered for the defendants.
"For the detailed reasons set out above we conclude that a hypothetical reasonable viewer, acquainted with Dyson Technology Limited and Dyson Limited and therefore knowing the matters set out in paragraph 2 of the Particulars of Claim, would identify Dyson Technology Limited and Dyson Limited as being referred to in the broadcast."
a. The application was made in respect of the issue of "reference". The Court of Appeal has now determined the issue of reference in the claimants' favour. They are, therefore, the successful party on that issue.
b. They were compelled to make the application, under sanction of being struck out. The claimants would not have made the application had they been successful on the question of intrinsic reference before Nicklin J.
c. If the defendants had taken the correct position at first instance (as later confirmed by the Court of Appeal), none of the costs of the Reference Amendment Application would have been incurred.
d. The claimants had wanted the Reference Amendment Application to be stayed to be considered (if necessary) after the appeal. The defendants had three opportunities to stop costs being incurred unnecessarily and could have supported the stay, or not filed submissions in active opposition.
e. If the Reference Amendment Application had been pursued, the claimants would have won that application (whether at first instance or on appeal) and the defendants would have been liable for the claimants' costs as a result.
a. The "general rule" applies, and costs should follow the event, and so the claimant should pay the defendants the costs of the withdrawn application.
b. The decision to make, and then abandon, the Reference Amendment Application was the claimants', and the claimants' alone. Nobody made them do this: they did not have to put "a second horse in the race", but they chose to do so. Their decision resulted in the defendants having to incur significant costs in responding to the application.
c. The claimants have not explained why they decided not to plead a case of reference innuendo at the outset, then introduce such a plea, then make the Reference Amendment Application, and then abandon it. Without the claimants choosing to waive privilege in their decision making, the court cannot reach any conclusions as to the reasons behind the claimants' decisions. Mr Wolanski says that perhaps the claimants realised that their application was hopeless? He says we simply do not know, and the court cannot speculate.
d. The fact that the defendants did not want the hearing of the Reference Amendment Application to be delayed is irrelevant to the question of who should pay the costs thrown away as a result of the claimants making, and then abandoning, their application.
Discussion on costs