KING'S BENCH DIVISION
BIRMINGHAM REGISTRY
33 Bull Street Birmingham B4 6DS |
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B e f o r e :
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KELLY CHILTON |
Claimant/Appellant |
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- and - |
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MICHAEL PAYNE |
Defendant/Respondent |
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Nadia Whittaker (instructed by Medical Protection Society) for the Respondent
Hearing date: 15 December 2023
Draft Judgment circulated to parties: 26 February 2024
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Crown Copyright ©
Mr Justice Henshaw:
(A) | INTRODUCTION | 2 |
(B) | BACKGROUND FACTS | 2 |
(C) | THE RECORDER'S JUDGMENT | 3 |
(D) | GROUNDS OF APPEAL | 12 |
(E) | PRINCIPLES | 13 |
(1) Medical negligence | 13 | |
(2) Appeals | 15 | |
(F) | GROUND 1(A): DUTY TO RECORD TIME OF NEXT REVIEW | 17 |
(G) | GROUND 1(B): DUTY TO SEE PATIENT WITHIN ABOUT 30 DAYS | 24 |
(H) | GROUND 1(C): PROCEDURAL UNFAIRNESS | 30 |
(I) | ERROR IN FINDING NO BREACH OF DUTY | 34 |
(J) | FINDINGS AS TO FACTUAL CAUSATION | 35 |
(K) | GROUND 2 | 37 |
(L) | CONCLUSION | 37 |
(A) INTRODUCTION
(B) BACKGROUND FACTS
(C) THE RECORDER'S JUDGMENT
1. "Inadequate follow-up on the part of the defendant;
2. The defendant should have followed up sooner;
3. Failed to inform the nursing staff that if the wound was not healing properly he ought to be informed;
4. Failed to contact the defendant after the claimant's mother had called; and
5. Failed to make himself available."
"43. The first document is at page 499 of the bundle and is termed as a "quotation" but was referred to as "the contract" between The Hospital Group and Ms Chilton. I think what has happened here is, if one looks at the document itself, it is headed: "Your personal quotation. Customer retains a copy" and then at the bottom: "Once the customer has decided to accept the quotation ..." (i.e. which contains details of the type of surgery that is to be carried out and also the account details) there is a part at the bottom which says: "Patient acceptance of quotation" and it reads: "I confirm I have received the patient information booklet and understand that I need to read through each section. I confirm I have read the terms and conditions on the reverse of this sheet." It is signed by Ms Chilton and dated 18 May 2013. Also at the bottom, just above "Patient acceptance of quotation" there are the words: "Post-op ... consultation 7 seven and 14 days, nurse/surgeon three months."
44. Now, as far as the terms and conditions are concerned, Ms Whittaker took Ms Chilton through those and she confirmed that she had read the terms and conditions and the patient care booklet when she got home, and those are quite important because she was taken through these terms and conditions in some detail.
46. At 5.2: "Aftercare: the initial aftercare period will include standard post-surgical review appointments within the term specified on your personal quotation. Please see our website for full details of your aftercare policy. You may wish to download this information for your records. We do reserve the right to change our aftercare policy ..." et cetera "... and your aftercare policy starts on the date of your procedure. Outside aftercare packages and appointments in any subsequent investigations and/or treatment will be quoted and charged separately."
50. At page 111 Ms Chilton was taken to a document headed "Body surgery patient information booklet" and she accepted that she had received this booklet and she said she was sure that she had read it.
51. She was referred in particular to page 118, which is the section at the top of the page headed "Abdominoplasty aftercare" and in particular she was taken to, and she agreed she had read: "Post-operative follow-up is of paramount importance. Each patient undergoing abdominoplasty surgery will be given post-operative appointments for wound management and suture removal. Post-operative instructions are vital and we consider it very important that you adhere to them. Failure to follow these guidelines and attending your appointments can adversely affect the outcome of surgery and put your safety at risk. Following the abdominoplasty, the patient is asked to return on specified appointments approximately at seven, 15, 30 and 90 days, or as required. Occasionally it may be necessary to return more regularly than those stated. Transport is not provided by the clinic for post-operative appointments." It is clear that the post-operative follow-up was to be provided by The Hospital Group.
52. At page 102 of the bundle is another document that was provided to the claimant which is headed "Cosmetic surgery post-operative patient information booklet." Again Ms Chilton, quite frankly, said that she was sure that she had received it. Page 103 is important and she said that she would have read this. The reason that it is important is that it states expressly: "If post-operatively you have any concern or doubts or queries about any aspect of your treatment, you should telephone the hospital as follows." A hospital ward number is given and then a telephone number and, underneath that, an emergency nurse number. Further down it says: "However, if you feel that you are developing a more serious problem, do not hesitate to contact the appropriate emergency authority, e.g. local A & E department or GP." It gave the claimant the option of dialling an emergency number to get in touch with The Hospital Group if there were any complications or concerns that she had or, alternatively, quite properly, she was reminded that the NHS provides emergency services also.
53. At page 105 of the same pamphlet, under the heading "Post-operative review/suture removal" the second paragraph: "If you are unable to attend your post-operative review, please contact the outpatients department ..." and it gives another number "... to request an alternative time and date." Next paragraph: "When you attend the clinic for your post- operative review, the type of procedure that you will have had will determine who you will see and what intervals after surgery. You will be given specific instructions for the removal of sutures (stitches) but these will be reviewed at your first follow-up appointment. Your dressing, plaster or suture removal, you will normally see one of our specialist clinic nurses. You should expect to see your surgeon between one to three months after surgery to assess the outcome of surgery. You may, of course, request to see your surgeon post-operatively at any convenient time if you wish to discuss anything about your treatment."
54. All of those documents are quite clear and it has been confirmed to me by the claimant that she had received them.
55. As to the "protocol" (as it has been called from time to time in this trial) or "procedure" (that is adopted by The Hospital Group) for post-operative care, it seems to me that in the circumstances that such protocol or procedure was quite thorough. It brought to the attention of the patient and it gave the patient clear guidelines information as to what to do if the patient thought that there was a concern post-operatively about the procedure that had been carried out or that she was in some difficulty."
"106. One of the criticisms made against Mr Payne is that he did not note on the operation note (at page 389) of when he personally wanted to see the patient next. He said that he did not think that he had to write down that he needed to see the patient after four weeks. He said that there is no need to write it on an operation note. He said: "The procedure (or the protocol) that we have is that we see the patient after four weeks. Every nurse knows we want to see the patient after four weeks and it is also on the consent form."
107. In my judgment that is absolutely correct. I fail to see why it was necessary for a surgeon to write on a particular document (namely the operation note) when he wants to see the patient next when it is common practice within that organisation for the surgeon to see the patient in four weeks. The nurses would know. All the literature sets out when he wants to see the patient, and, as I have said, I will come back to the type of training and the nurses' obligation to inform people of any credible concerns in a moment. I do not accept Mr Stone's evidence in that regard.
108. I can see that it might be the opinion of certain surgeons that you would write something down on the operation note, but do I not see it as critical if there are other documents or ways that it becomes clear to the patient and the staff who are booking the appointments as to when the surgeon is going to see her or him. In fact he said: "Had I documented or not, the nurse knew that I prefer to see the patient after four weeks."
"126. Mr Stone said that he makes no criticism of the nurses and he was taken to page 166, which is a document setting out the type of training the nurses would have. In this context it is important to note - which struck a chord with me - what Mr Fitzgerald said. He said that in the National Health Service the nurses are not accustomed to dealing with one type of surgery all the time, whereas in the private sector with a company such as this providing plastic surgery services, those nurses would be dealing with plastic surgery aftercare all of the time. It is likely they would be better trained, better accustomed to know what symptoms to look out for and how to react if they are concerned with anything, which again is in accord with what Mr Payne told me."
127. Mr Fitzgerald's evidence I found to be not as useful or informative as perhaps Mr Stone's for a number of reasons. I got the impression that he would readily accept propositions that were put to him and then he would think about it and then come back again. For example, it was put to him that the patient ought to have been seen by Mr Payne within three to four weeks after the operation. He first of all said that up to three months is sufficient; then he came back to three to four weeks and agreed with Mr Taussig in cross- examination. But at the same time, to be fair to Mr Fitzgerald, it was put to him in cross- examination that the second surgery was again a fleur-de-lis abdominoplasty redo and therefore would have a vertical and horizontal incision, it would be dangerous at the T- junction and also it would be dangerous in respect of going over previous scarring, in that it would be more prone to risk of infection and not healing properly. On that basis he agreed that the patient ought to have been seen within three to four weeks post-operation.
128. In re-examination it was put to him, quite properly, that in fact the second (revision) surgery - as I have already explained - was simply a vertical incision and not a horizontal one, which would appear to be correct from the medical records and the evidence of Mr Payne - and I accept that - that he said: "Well, in those circumstances, the risks are not as great and therefore, as long as the surgeon saw the patient within three months, that would be good practice."
129. Overnight I think that Mr Fitzgerald was a little bit concerned about the way that he had given his evidence and he felt it necessary to write to me to confirm exactly what he said in his re-examination, which was that if the second procedure was not as extensive as the first, then the risks associated with it would be less also. Now, he had already told me that in re-examination. The problem I had was that he had said something different in cross- examination, but that, as I say, is explained by the way that it was put to him, which I think it was put to him that Mr Payne accepted that the second procedure included both the vertical and horizontal incisions when that was an error. It was an accidental error that was not done deliberately but it was an error in any event upon which he came to the conclusion that three to four weeks post-operation would be the right time for the surgeon to see the patient. And as I say, the letter says that if that is not correct, then it goes back to up to three months as being the right time that a patient would be seen by the consultant surgeon (save that if there are any clinical concerns prior to that), then it is the duty of the nurses to tell the surgeon and an earlier appointment would be made."
"130. As I have said, I have come to the conclusion that that was the process and procedure that was adopted by The Hospital Group as invoked by Mr Payne in any event, so one can see from there that there is a difference of opinion between the experts as to what the appropriate time for examination of the patient after the operation ought to be and I have come to the conclusion that there is no hard and fast rule on this. It would depend on the circumstances, the nature of the surgery, the physicality of the patient and other factors, as opposed to a rule which says that you have to see the patient within a certain time.
131. As both experts said, sometimes there is surgery which does not require any aftercare on the part of the surgeon - albeit it would be minor surgery - whereas there will be other times when you have minor surgery which attracts a complication which, although the surgeon would normally see the patient, it is necessary for him to see the patient and then, as long as the system and procedures are put in place that he is alerted to the same and those are reasonable and it is reasonable for the surgeon to rely on their systems, then I cannot see how there can be any negligence on the part of the surgeon in those circumstances.
133. Dr Payne is not responsible for the actions and/or failures of the nursing staff in respect of any administrative tasks. Even though The Hospital Group went into administration, it is still possible to sue the company in administration (with leave of the court) and it is also possible to bring a claim in a case such as this under the Third Parties (Rights against Insurers) Act. ...
134. There is a duty upon Mr Payne to ensure that the nurses are competent in their medical roles and that they will ensure that he is informed if there are any clinical complications. I am satisfied that Mr Payne is not in breach of that duty because I accept his evidence as to the training of the nursing staff, what he has told them and how he has trained them in the past. ...
135. I am satisfied that the literature - and I use that as a collective term (all the pamphlets, booklets, guidance et cetera) that was provided by The Hospital Group to Ms Chilton sets out clearly when she would be seen, who she would be seen by and giving her the option to call the emergency number if there were any concerns. I am also satisfied that if such concerns had been relayed to The Hospital Group they would have ensured that she saw a surgeon or Mr Payne whenever that call was made. I am satisfied that it is perfectly reasonable for the 7, 14, 30 and 90 days in the programme to be brought forward and I am satisfied that it is not necessary for it to be Mr Payne to have seen the patient after 30 days (although it was his preference) and that if she had come back on 17, or around then, because he was in the hospital, it is likely that he would have seen her."
(D) GROUNDS OF APPEAL
(E) PRINCIPLES
(1) Medical negligence
" he is not guilty of negligence if he has acted in accordance with a practice accepted as proper by a responsible body of medical men skilled in that particular art ... Putting it another are way round, a man is not negligent, if he is acting in accordance with such a practice, merely because there is a body of opinion who would take a contrary view."
" the court is not bound to hold that a defendant doctor escapes liability for negligent treatment or diagnosis just because he leads evidence from a number of medical experts who are genuinely of opinion that the defendant's treatment or diagnosis accorded with sound medical practice. In the Bolam case itself, McNair J. [1957] 1 W.L.R. 583, 587 stated that the defendant had to have acted in accordance with the practice accepted as proper by a 'responsible body of medical men.' Later, at p. 588, he referred to 'a standard of practice recognised as proper by a competent reasonable body of opinion.' Again, in the passage which I have cited from Maynard's case [1984] 1 W.L.R. 634 , 639, Lord Scarman refers to a 'respectable' body of professional opinion. The use of these adjectives - responsible, reasonable and respectable - all show that the court has to be satisfied that the exponents of the body of opinion relied upon can demonstrate that such opinion has a logical basis. In particular in cases involving, as they so often do, the weighing of risks against benefits, the judge before accepting a body of opinion as being responsible, reasonable or respectable, will need to be satisfied that, in forming their views, the experts have directed their minds to the question of comparative risks and benefits and have reached a defensible conclusion on the matter." (pp. 241-242)
Lord Browne-Wilkinson also quoted the statement of Lord Scarman in Maynard v West Midlands Regional Health Authority [1984] 1 WLR 634, 639:
"... I have to say that a judge's 'preference' for one body of distinguished professional opinion to another is also professionally distinguished is not sufficient to establish negligence in a practitioner whose actions have received the seal of approval of those whose opinions, truthfully expressed, honestly held, were not preferred. If this was the real reason for the judge's finding, he erred in law even though elsewhere in his judgment he stated the law correctly. For in the realm of diagnosis and treatment, negligence is not established by preferring one respectable body of professional opinion to another. Failure to exercise the ordinary skill of a doctor (in the appropriate speciality, if he be a specialist) is necessary."
Lord Browne-Wilkinson added :
"I emphasise that in my view it will be very seldom be right for a judge to reach the conclusion that views genuinely held by a competent medical expert are unreasonable. The assessment of medical risks and benefits is a matter of clinical judgment which a judge would not normally be able to make without expert evidence. As the quotation from Lord Scarman makes clear, it would be wrong to allow such assessment to deteriorate into seeking to persuade the judge to prefer one of two views both of which are capable of being logically supported. It is only where a judge can be satisfied that the body of expert opinion cannot be logically supported at all that such opinion will not provide the benchmark by reference to which the defendant's conduct fails to be assessed." (p.243)
"49. In the Davie case 1953 SC 34 , 40 the Lord President observed that expert witnesses cannot usurp the functions of the jury or judge sitting as a jury. Recently, in Pora v The Queen [2016] 1 Cr App R 3 , para 24, the Judicial Committee of the Privy Council in an appeal from New Zealand stated:
"It is the duty of an expert witness to provide material on which a court can form its own conclusions on relevant issues. On occasion that may involve the witness expressing an opinion about whether, for instance, an individual suffered from a particular condition or vulnerability. The expert witness should be careful to recognise, however, the need to avoid supplanting the court's role as the ultimate decision-maker on matters that are central to the outcome of the case."
Thus, while on occasion in order to avoid elusive language the skilled witness may have to express his or her views in a way that addresses the ultimate issue before the court, expert assistance does not extend to supplanting the court as the decision-maker. The fact-finding judge cannot delegate the decision-making role to the expert."
"36. In this judgment I address civil proceedings and leave to one side questions of criminal procedure. It is trite law that as a generality in civil proceedings, the claimant bears the burden of proof in establishing his or her case. It is trite law that the role of an expert is to assist the court in relation to matters of scientific, technical or other specialised knowledge which are outside the judge's expertise by giving evidence of fact or opinion; but the expert must not usurp the functions of the judge as the ultimate decision-maker on matters that are central to the outcome of the case. Thus, as a general rule, the judge has the task of assessing the evidence of an expert for its adequacy and persuasiveness." ([2023] UKSC 48)
(2) Appeals
'The appeal court will allow an appeal where the decision of the lower court was:
wrong; or
unjust because of a serious procedural or other irregularity in the proceedings in the lower court.
"53. It therefore turned out that the court was not being invited to set aside Eady J's order on the grounds that he should have accepted the arguments Mr Price was advancing to him. Instead, Mr Caldecott was now submitting that in the light of the very serious and novel concerns which this case raised this court should on its own initiative make a different type of order from that which the defendant had sought from the judge. Alternatively, at the very least the court should explain what steps a court might take to control the situation and similar situations in the future.
54. It needs to be said at once that this court is an appellate court and not a court of original jurisdiction. Its power to interfere with a judge's order are derived from CPR r 52.11(3), and in the absence of consent I do not consider that the court has any power to make a quite different type of order from the order the judge was asked to make if it is satisfied that the judge's approach cannot be faulted. For this reason I would dismiss this part of the defendant's appeal."
"Before the court can interfere it must be shown that the judge has either erred in principle in his approach or has left out of account or has taken into account some feature that he should, or should not, have considered, or that his decision was wholly wrong because the court is forced to the conclusion that he has not balance the various factors in the scale".
" the appeal court has power to interfere if the procedural or other irregularity which it has detected in the proceedings in the lower court was a serious one, and that this irregularity caused the decision of the lower court to be an unjust one". (§ 33)
"28. Perhaps more importantly, it is not every case in which a conclusion that a judge's decision was right prevents a serious procedural irregularity from amounting to an injustice. As the Labrouche case makes clear, the denial to a party of any opportunity to make submissions in support (or defence) of its case is a fundamental denial of procedural justice in its own right, regardless of the consequences. While there will be many cases in which, (as noted in the 2013 White Book Vol. 1 at page 1754), the absence of any adverse consequences flowing from a serious procedural irregularity will mean that an appeal based upon on it will fail, there is a residue of cases of grave procedural irregularity, and the present case is one of them, where the absence of consequences does not displace the injustice constituted by the inappropriate treatment of the complaining party." (§ 28)
The lower court in that case had given judgment for the claimant on a residential possession claim without conducting a trial and without hearing submissions as to whether the defence should be struck out.
'The appeal court does not carry out a balancing task afresh but must ask whether the decision of the judge was wrong by reason of some identifiable flaw in the judge's treatment of the question to be decided, 'such as a gap in logic, a lack of consistency, or a failure to take account of some material factor, which undermines the cogency of the conclusion'. (§ 76)
(F) GROUND 1(A): DUTY TO RECORD TIME OF NEXT REVIEW
"150. Firstly, the scope of duty. Now, as I understood the claimant's case, it was put quite forcefully to me that the duty is on the surgeon to act in a way that is compliant with a reasonable body of surgeons- which I accept and that would be that he will see the patient within 30 days of surgery and one of the ways that he would do that is to write down that he wanted to see the patient within 30 days on the operation note. Now, it seems to me on the facts of this case that there is little more that Mr Payne could have done.
151. This is not a case of strict liability and there are - as I have already pointed out - no strict rules as to when a surgeon should see a patient and, therefore, it is difficult for me to accede to or accept the submission that if the patient was not seen within 30 days, or a month, or four weeks after the operation then it automatically follows that the surgeon is in breach of his duty. I am supported in this conclusion by what Mr Fitzgerald said and also by the hospital literature. It was expected by Mr Payne that he would see Ms Chilton within 30 days but that is not a hard and fast rule and there was nothing to alert him prior to after the first and second appointments.
152. We then come to one other factor, which is that the claimant says that the failure to record on an operation note, or any of the other three documents that Mr Fitzgerald referred to in his evidence, is negligent on the part of Mr Payne because it would have been more likely than not that he would have seen the patient within the timescale as set out.
153. Again, I do not accept that, because you cannot look at that allegation in isolation and exclude all of the circumstances or the context of the case, especially where there is an abundance of literature that I have referred to which sets out, and it was made clear, and the nurses understood, as to when the surgeon wanted to see the patient. Because the whole purpose of adding that note to the operation note is to make sure the nurses knew when Mr Payne wanted to see the patient, if, as I have found, they already knew that because of the procedure and protocols that were in play, then it seems to me neither here nor there but he failed to write that down and it does not seem to me to be critical in anyway."
(emphasis added)
"9.12. In my experience as a Consultant Plastic Surgeon since 2001, and as a plastic surgical trainee for around five years prior to that, no responsible body of plastic surgeons would fail to review their patient personally in the post-operative period, usually within two to three weeks of surgery, or to ensure that a consultant colleague is able to do so on their behalf.
9.13. In my opinion, if it is the case that Mr Payne failed to make reasonable efforts to review Ms Chiltern himself after the second operation, or to ensure that she was seen by a Consultant colleague, then the care that he provided to Ms Chiltern fell below the standard that could reasonably have been expected.
9.14. However, if Mr Payne, instead of seeing his patient within two to three weeks, chose instead to rely upon the nursing staff to assess his patient post-operatively, then it was his duty to ensure, and to satisfy himself, that the nursing staff would timeously communicate any problems to him directly, notwithstanding the guidance set out by the hospital provider. This would have applied to the observation of wound healing problems on 10 July 2014 as well as to the report of pain and a possible infection on 16 July 2014."
"Q. Right at no point in any report or JS criticised Mr Payne for not writing on op[eration] note for appointment with her.
A. What I have said failing to make reas[onable] efforts to make sure not difficult to do write on op[eration] note see me on 17th July see me 4 weeks or document to nursing staff see me in four weeks and not onerous to do and reas[onable] steps to do write on bottom of op[eration] not[e] see me in 4 weeks.'
"Not the case as have already stated no reas[onable] steps were taken one of those write on op[eration] note and simple measures and are routine."
"The Hospital Group guidelines provided for the Claimant to be reviewed at 1 week and 2 weeks following procedure and with the surgeon at 4 weeks. This would be regarded as an entirely appropriate level of practice. In my experience, both within the private sector and the NHS, initial wounds assessments as long as provided by an appropriately trained nurse with experience of dealing with plastics surgery procedures, is entirely appropriate. Indeed, for a surgeon to review the Claimant at 4 weeks following an abdominoplasty, in my opinion, would be much quicker than occurs on the NHS or in private practice. Review by the surgeon would be reasonable so long as it occurred within 12 weeks of the surgery. There is an expectation on the part of a surgeon that should there be an earlier than expected problem with any aspect of the patients ongoing wound care, for the surgeon to be informed by the nursing team at which point, an earlier assessment can be arranged by the surgeon. Thus, it was entirely appropriate that the Claimant was initially reviewed by a member of the nursing staff at the Hospital Medical Group / Dolan Park Hospital, initially on the 28 June 2014 and subsequently on the 10 July 2014, at which point arrangements had been made for the Claimant to be reviewed once again a week later on the 17 July 2014.
There is an expectation that a reasonable body of competent Consultant Plastic Surgeons would state on the operation note as to when they wished a patient to be first reviewed by them in the subsequent outpatient clinic. The operation note does not appear to suggest the approximate date at which the Claimant was to be seen by Mr Payne on an outpatient basis."
and:
"From my perusal and assessment of the medical records, my only criticism of the Defendant as I have previously stated is the fact that he has not documented precisely as and when he wished to see the Claimant following the abdominoplasty procedure It would be my expectation that Mr Payne as the surgeon involved should have clearly documented his wishes as regards the post-operative follow up of the Claimant".
"Expectation of reas body of com body of PSA would state on the op note when they wish patient to be reviewed in subs outpatient clinic
Now that's your report question right you are using there the legal test for negligence the reas body of comp plas surgeons use the test
Yes
If you are a reas body of com PS you would state on the op note when you wanted the patient to be seen by YOU
Yes that's what I would do
What every competent PS you know of would do
Not every PS
Reas body
Yes a reas body to put this down reason helps with direct the clinic nursing staff as to when the surgeon wishes to see the patient
Expressly you are criticism of the def is for not documenting on the op note or anywhere as and when he wanted to see the claimant
Yes
Does it not follow what you are saying is he breached his duty
Have to put it into context in terms that he had reasonable expectations appt would be made as would claimant and ts and cs of contract of HG so they will arrange them would say he would have breach of duty if he was aware from past experience that he was struggling to get his patients seen on time -
Suggest to you you do not say any of that what you say in your report is much more straight forward reas body of com PS would document on op note when they want to see patient
Yes
That is the standard duty of care
Yes
Nothing written down
Agree with that reas body of PS
Yes
This is the standard and you are saying he did not do what the standard requires must follow he is in breach
Does not because you have to put into the site in which he was working
You are critical and not done what a reason body of plas surgeon
Yes
You must be saying is breach of duty
When you take into account the context
Right could have documented when he wanted to see patient in cont notes of nurse
Yes
Mr P suggested he could even written to GP
Yes
Any other mechanism he wanted to see Claimant
Op[eration] note, cont[inuation] note, discharge letter or GP letter"
"If you are a reas body of com PS you would state on the op note when you wanted the patient to be seen by YOU
Yes that's what I would do
What every competent PS you know of would do
Not every PS
Reas body
Yes a reas body to put this down reason helps with direct the clinic nursing staff as to when the surgeon wishes to see the patient"
the first answer, agreeing on the basis that that is what Mr Fitzgerald would do, does not address the relevant issue i.e. whether Mr Payne must have been negligent for not making a note. The second answer, read in context of the question, appears to indicate that not every competent plastic surgeon would make a note. The third answer, to the effect that a reasonable body of surgeon would make a note, does not necessarily lead to the conclusion that no competent surgeon would fail to do so. More generally, as the extract quoted above shows, when pressed on the question of failure to meet the required standard, Mr Fitzgearld would keep returning to the context in which Mr Payne was working.
(G) GROUND 1(B): DUTY TO SEE PATIENT WITHIN ABOUT 30 DAYS
"take full responsibility for patient management, leading the surgical team to provide best care. Responsibility should encompass preoperative optimisation and postoperative recovery
[The Surgeon should] ensure that patients receive satisfactory postoperative care and that relevant information is promptly recorded and share with the relevant teams, the patient and their supporters."
"Surgeon has a leadership role and to ensure that the team works in harmony and everyone does their part of the role in the surgical role and not for surgeon to turn up at every post op[erative] check."
The judge is recorded as having noted that the experts agreed that "surgeon has a duty to review the patient both experts agree that reas[onable] efforts need to be made by the surgeon in order to have patient timeously [reviewed]".
i) the experts' agreement in their Joint Statement;
ii) Mr Stone's evidence in cross-examination;
iii) Mr Fitzgerald's evidence in cross-examination;
iv) Mr Payne's statement in his witness statement that "[o]ne month post-surgery, I see the patient in person as set out in the post-operative information booklet"; and
v) Mr Payne's evidence in cross-examination.
I consider these in turn.
"AF: I accept it would be ideal to review a patient following abdominoplasty at 3 weeks. However, that is not the usual practice of a significant number of Plastic Surgeons either in private practice or the NHS. It is not unusual for Plastic Surgeons not to review their patients for a period of up to 12 weeks following an abdominoplasty particularly if in the meantime a system is in place whereby the patient can be reviewed earlier within the first few weeks by an experienced nurse in the field of cosmetic surgery. Given that the Hospital Group deal almost exclusively in Cosmetic Surgery, one can assume as a Plastic Surgeon that the nurses who provided this post-operative care at the Hospital Group were indeed experienced and qualified enough to do so.
Furthermore, there was an expectation that Mr Payne would have seen Mrs Kelly at about one month following her abdominoplasty, in accordance with the clinical algorithm provided by the clinic. The flow of this algorithm appears to have been disrupted by the claimant given that arrangements were made for follow-up in one week when seen by the nursing staff on 10th July 2014. However, the claimant's mother rang the Hospital Group on 16th July 2014 following which the follow-up appointment was put back to the 7th August 2014."
(Paragraph break interpolated for ease of reference)
"Q. How do you envisage would happen with nurses expect surgeon to pop into assessments
A. Expect surgeon personally see his patients in 30 days and could well be had complex patients who had big op[eration] and have quick look at the wound takes 5 mins
Q. Consider to be breach of duty for surgeon not to be present
A. Have to see patient at least once in 30 days."
"As already stated, it is entirely the norm for abdominoplasty procedure both in the private sector and the NHS to be followed up initially by appropriately qualified nursing staff. In the NHS and the private sector, I have seen Plastic Surgery Consultant colleagues make arrangements for abdominoplasty patients to be as long as 12 weeks following surgery and this is entirely reasonable as long as there is appropriate nursing oversight to whom the consultant can be contacted should there be a potential complication.
Wound healing issues are almost the norm with abdominoplasty patients and are more prevalent in those like the Claimant who have an extensive wound and are overweight.
An experienced Plastic Surgery Nurse would be more than adequate to cope with routine difficulties such as minor wound dehiscences, seroma formations or small patches of skin necrosis. If these were to become more extensive or there was significant evidence of infection, at that point the Consultant should be informed. As long as the Claimant had a documented follow up appointment by the Consultant within the first 3 months following an abdominoplasty procedure and was being kept under review by appropriately qualified Plastic Surgery Nurses, the Defendant followed an entirely recognised clinical pathway both in the private sector and the NHS."
That evidence was consistent with the judge's approach.
"What you are saying in report risks of delayed wound healing normal but here particularized increased risks of overweight and extensive nature of the wound, wound cl had once surgery done more extensive that one might see in common run of mill in normal abdo
Yes because standard Abdo just get scar or wound hip to hip in FDL you get that scar plus vertical incision
Because Cl had Fdl ado redo
Yes
Because FDL abdo redo wound more extensive than just abdo
Yes"
i) that he thought review would be "ideal" at 3 weeks;
ii) "Three weeks is a reasonable time I will put that down";
iii) "In actual perfect world then three weeks in reality you cannot do that and you push it out by a few weeks like to see patient in three weeks in perfect world by three weeks pick up vast majority of issues"; and
iv) (in reply to a question from the judge) that he was saying that three weeks was ideal but 4-6 weeks was acceptable.
i) there are clear indications in the cross-examination and re-examination evidence referred to in §§ 86 and 92 above that Mr Fitzgerald was at times labouring under a degree of confusion about the nature of the 2014 procedure;
ii) the passage in Mr Fitzgerald's report on which Ms Chilton relies on this point was immediately followed by the statement that:
"An experienced Plastic Surgery Nurse would be more than adequate to cope with routine difficulties such as minor wound dehiscences, seroma formations or small patches of skin necrosis. If these were to become more extensive or there was significant evidence of infection, at that point the Consultant should be informed. As long as the Claimant had a documented follow up appointment by the Consultant within the first 3 months following an abdominoplasty procedure and was being kept under review by appropriately qualified Plastic Surgery Nurses, the Defendant followed an entirely recognised clinical pathway both in the private sector and the NHS"; and
iii) Mr Fitzgerald was very clear in re-examination, having been reminded by the operation note and photographs of the nature of the 2014 procedure, that it was not unreasonable for the surgeon to review the patient after 3 months.
(H) GROUND 1(C): PROCEDURAL UNFAIRNESS
"I have reflected upon the evidence that I gave to the Court yesterday and I wish to inform the court of the following
- It was put to me by the Claimant's counsel that the second procedure was a fleur-de-lys abdominoplasty redo. My answer was that this was not my understanding based on my reading of the operation note.
- It was then put to me that Mr Payne had agreed that the 2014 procedure was also a fleur-de-lys abdominoplasty redo.
- My recollection was that the second procedure was much simpler and not a fleur-de-lys abdominoplasty redo, however because it was put to me that Mr Payne had agreed to this in his testimony, I believed that I was not in a position to disagree with the Claimant's counsel.
- As a result, I had to re-think the evidence concerning the time scales for review and my evidence given in relation to Claimant's counsel questions and to His Honour's questions was given on the basis that the 2014 was a fleur-de-lys abdominoplasty redo.
- When I was given the opportunity to consider the operation note on page 557, it was clear to me that the second procedure was a much smaller procedure, just as I had originally understood. This gave me an opportunity to say in response to the Defendant's counsel's questions that the less serious nature of the procedure made a difference to my evidence about the timescale for review by the Consultant. I was then able to confirm to the Court that the 2014 procedure was less extensive, without a T junction and was not even a proper abdominoplasty, just a slice of tissues along the vertical line. I confirmed that, as the procedure was not a fleur-de-lys abdominoplasty redo, my original opinion about reasonableness of review by the Consultant up to 12 weeks applied.
I wish to confirm to the Court that, if the Court finds that the 2014 procedure was less extensive as described in the operation note and Mr Payne's testimony and confirmed in the evidence I gave to the Court when questioned by the Defendant's counsel, then it remains my opinion (as set out in my written evidence) that a reasonable timescale for personal review with the Consultant is up to 12 weeks as I confirmed to the Court yesterday when replying to the Defendant's counsel's questions at the end of my evidence.
I, believe that the facts in this letter are true. I understand that proceedings for contempt of court may be brought against anyone who makes or causes to be made a false statement in a document verified by a statement of truth without an honest belief in its truth."
The statement is signed by Mr Fitzgerald.
"I am going to allow this letter from Mr F[itzgerald] to be filed [I] heard whole of the evidence and bear in mind [cross-examination] on the basis of the premise that was not entirely accurate and can clarify that position and in Re-exam already said this but do not think that disqualifies the letter from going in."
"26. I have concluded that it would not be right to dismiss this appeal, based as it is on a fundamental denial of fair procedure to the defendants, upon the analysis that the judge was obviously right, so that the remission of the case would serve no useful purpose. I have two reasons for that conclusion.
27. The first is that I am not quite persuaded that the claimant's case, namely that there is no pleaded defence to its claim for possession sufficient to warrant a trial, has the quality described in the Labrouche case [Markus Albert Frey v Labrouche [2012] EWCA Civ 881] as being "overwhelming". Mr. Paget's qualifying principle may perhaps have some application in the present context, albeit far removed from the context from which it has emerged in the authorities.
28. Perhaps more importantly, it is not every case in which a conclusion that a judge's decision was right prevents a serious procedural irregularity from amounting to an injustice. As the Labrouche case makes clear, the denial to a party of any opportunity to make submissions in support (or defence) of its case is a fundamental denial of procedural justice in its own right, regardless of the consequences. While there will be many cases in which, (as noted in the 2013 White Book Vol. 1 at page 1754), the absence of any adverse consequences flowing from a serious procedural irregularity will mean that an appeal based upon on it will fail, there is a residue of cases of grave procedural irregularity, and the present case is one of them, where the absence of consequences does not displace the injustice constituted by the inappropriate treatment of the complaining party."
(I) ERROR IN FINDING NO BREACH OF DUTY
i) the judge erred in not finding breach in respect Mr Payne's failure to mark on operation note or elsewhere when he wished to see Ms Chilton;
ii) it was agreed evidence that Mr Payne did not note on the operation note or elsewhere when he wished to review Ms Chilton, and Mr Fitzgerald confirmed this;
iii) in cross-examination, Mr Payne agreed that Mr Fitzgerald was criticising him in his report for not clearly documentation on the operation note or elsewhere when he wanted to see Ms Chilton again;
iv) if the court accepts that the judge found or ought to have found that Mr Payne owed a duty to put the date of review on the operation note or other document, then, in circumstances where no such date was written by Mr Payne, then Mr Payne must have been in breach;
v) the judge was wrong to find Mr Payne was not in breach of duty and/or negligent because the Hospital had a protocol for aftercare upon which Mr Payne could rely, and erred by concluding that Mr Payne was not in breach of duty because the 'nurses would already know' (Judgment § 153) that Ms Chilton would need to be reviewed. Mr Payne as surgeon owed Ms Chilton a duty concurrent with the Hospital to ensure appropriate aftercare, and what the nurses did or did not know is wholly irrelevant to the question whether he breached his own duty;
vi) insofar as Mr Payne failed to fulfil his separate and concurrent duty of care to Ms Chilton in respect of her aftercare whether to put the review date on the operation note or to review at 30 days he was in breach independently of any concurrent breach by the Hospital; and
vii) in finding that Mr Payne was not in any event in breach because he could rely upon the nurses, the judge effectively allowed Mr Payne passively to rely upon the Hospital's aftercare protocol and abrogate the 'leadership' role that even the Mr Payne's expert considered Mr Payne owed for Ms Chilton's post-operative aftercare.
i) it was reasonable to review Ms Chilton within 3 months post-operatively; and
ii) Ms Chilton had an appointment for review on 17 July 2014 which she failed to attend.
(Amended Defence §§ 14(a) and (b)) Further, Ms Chilton says, Mr Payne and Mr Fitzgerald in their oral evidence relied heavily on there having been an appointment on 17 July 2014 which Ms Chilton failed to attend.
(J) FINDINGS AS TO FACTUAL CAUSATION
i) the judge was wrong because he found the key factual issue as to causation to be the irrelevant issue whether Ms Chilton's mother, on calling the hospital on 16 July 2014, considered there to be any urgent need for Ms Chilton to be reviewed on or around 17 July 2014;
ii) Ms Chilton's case on causation was straightforward: Ms Chilton would have attended on 17 July 2014 had an appointment been arranged: and it was common ground that had Ms Chilton been assessed on 17 July 2014 the seroma would have been identified, treated with antibiotics and Ms Chilton would have avoided debridement and the worse cosmetic outcome;
iii) in Judgment §§ 143-148, the judge wrongly puts the onus on arranging the appointment on Ms Chilton as opposed to Mr Payne (and it had not been Mr Payne's pleaded case that it was Ms Chilton's responsibility to arrange an appointment);
iv) the causation issue the Judge had to determine was simply whether Ms Chilton would have gone to an appointment had one been arranged for her on or around 17 July 2014;
v) as to that issue, the judge wrong to find (in Judgment § 77, in particular) that Ms Chilton's parent were clear that they would not have taken Ms Chilton to an appointment on that date. The evidence of Ms Chilton's father (whom the judge regarded as an honest and reliable witness) was this:
"A. I wouldn't have wanted for appointments to have been made during that period but, as I say, the golf was for a period of four days. I had tickets for four days. I had a hotel booked for five nights. If there was an appointment during that period of time I would have taken Kelly.
Q. Sorry, if there was are you saying if there was an appointment during between the 17th and the 20th of July, you would have taken her, but you went to the Open?
A. Yes I if there was an appointment between that period, prearranged, then I would have arranged for Kelly to get her to the hospital. As I said, the golf was for four days, the best days are Saturday and Sunday, so I'd have arranged for Kelly to go to the hospital.
I love my golf but I love my daughter even more."
vi) thus, Mr Davies was clear that he would not have himself chosen a date for an appointment to see Mr Payne which clashed with his attendance at the golf in Royal Birkdale, but equally clear that had an appointment been made for Ms Chilton to see Mr Payne on or around 17 July 2014 he would either have taken her himself or otherwise arranged for Ms Chilton to travel to the Hospital; and
vii) the judge, however made no reference whatsoever to the above evidence, and so failed to take account of a material factor.
(K) GROUND 2
(L) CONCLUSION