QUEEN'S BENCH DIVISION
ADMINISTRATIVE COURT AT MANCHESTER
IN THE MATTER OF AN APPEAL UNDER ARTICLES 29(9) & 38 OF THE NURSING AND MIDWIFERY ORDER 2001
1 Bridge Street West, Manchester M60 9DJ |
||
B e f o r e :
SITTING AS A JUDGE OF THE HIGH COURT
____________________
JOSEPHINE McGUINNESS |
Appellant |
|
- and – NURSING AND MIDWIFERY COUNCIL |
____________________
Matthew Kewley (in house counsel instructed by the
Nursing and Midwifery Council Regulatory Legal Team) for the Respondent
Hearing dates: 7 – 8 February 2017
Draft judgment circulated: 13 February 2017
____________________
HTML VERSION OF JUDGMENT
Crown Copyright ©
His Honour Judge Stephen Davies
Contents
Introduction
(1) Procedural complaints, including complaints about: (i) a lack of particularisation of charges; (ii) a failure by the NMC to comply with its disclosure obligations; (iii) the NMC case presenter "leading" a witness; (iv) the panel failing adequately or appropriately to question the NMC's witnesses; (5) the panel giving Ms McGuinness insufficient time to prepare on the penultimate day of the hearing.(2) Complaints that the findings made were perverse and made without a proper consideration of the relevant evidence.
(3) A complaint that the sanction imposed was disproportionate.
(1) Wrong; or(2) Unjust, because of a serious procedural or other irregularity in the proceedings in the lower court.
10.1 The decision of Cranston J in Cheatle v General Medical Council [2009] EWHC 645, where at [12] – [15] he reviewed the relevant authorities, concluding that:(i) The appeal is not confined to points of law but neither is it a de novo hearing.(ii) The court's function is not limited to a review of the panel decision, and in relation to findings of fact, it is entitled to exercise its own primary judgment on whether the evidence support such findings. However, the court will not interfere with a decision unless persuaded it was wrong.(iii) In considering whether the decision of the fitness to practise panel was wrong, the focus must be calibrated to the matters under consideration.(iv) In relation to findings which reflect a professional judgement concerning standards of professional practice and conduct, the court will exercise a distinctly secondary judgment and give special place to the judgment of the professional body as the specialist tribunal entrusted with the maintenance of the standard of the profession.10.2 The judgment of Leveson LJ in Southall v General Medical Council [2010] EWCA Civ 407, where:
(a) At [47] he held "As a matter of general law, it is very well established that findings of primary fact, particularly if founded upon an assessment of the credibility of witnesses, are virtually unassailable".(b) At [55] – [56] he held that, even in cases which were not straightforward, panels were not required to give "lengthy judgments", as opposed to "a few sentences dealing with the salient issues".
"The panel was not, as Ms Maudsley seeks to persuade this court, bound to address in their decisions every single facet or factor of evidence, only those important and relevant aspects which proved or failed to prove (as the case might be) the charges laid against her in the manner made clear in the previously cited authorities."
12.1 The decision of King J. in Qureshi v General Medical Council [2015] EWHC 3729 (Admin).
This includes first, if I may respectfully say so, a succinct and masterly analysis of the court's approach to challenges to factual findings:
"18. It is well established that findings of fact, especially if they are founded upon an assessment by the tribunal of the credibility of witnesses, are difficult to assail. It has to be shown that the findings were sufficiently out of tune with the evidence to indicate with reasonable certainty the evidence has been misread. See the judgment of Leveson LJ in Southall v General Medical Council [2010] EWCA Civ 407. The appellant has to persuade me that the findings of fact under challenge were in effect perverse findings, perverse as not supported by the evidence, or alternatively perverse because the tribunal in their reasoning did not demonstrate a coherent set of reasoning which took into account all material evidence and which did not ignore that which was pertinent or take into account the irrelevant."
It also includes a warning against overturning a panel's finding of dishonesty, but also a reminder as to the seriousness of such a finding and, hence, the careful consideration required by the panel:
"45. It is a strong finding, I appreciate, of this court to overturn an assessment of a Panel of a finding of dishonesty but I find their reasoning for finding dishonesty, which is a very serious charge, wholly deficient.
48. Their reasoning on dishonesty is flawed not because on the face of it it does not read well, but because it fails to take into account that dishonesty is a finding against a professional which is probably the most serious finding which a Panel can make, and requires very careful consideration of all factors before it is reached."
12.2 The decision of Andrews J. in Suddock v The Nursing and Midwifery Council [2015] EWHC 3612 (Admin). In a detailed judgment explaining her reasons for concluding that certain of the decisions of the panel in that case were wrong, she made a number of observations which are of some pertinence to the present case, namely:
(a) The adversarial nature of the process. As she said at [39]:
"The disciplinary process is an adversarial one. It was a matter for the NMC to decide what evidence it chose to rely upon to prove the charges and it was within its rights to rely primarily upon the evidence of witnesses. It was entitled to select the witnesses it intended to call. By doing so, it took the risk that it would be unable to prove the charges – and in some cases it failed to do so. If Ms Suddock wished to adduce evidence from other witnesses, or documentary evidence, to support her version of events there was nothing to stop her. If the documents in question were not available to her, but were within the NMC's possession or control and were relevant, it was under an obligation to disclose them to her. If it failed to do so, her remedy was to seek an order from the panel compelling their production."
(b) The panel's obligation to take into consideration, where relevant, the absence of documentation which might have assisted the nurse's defence [44].
(c) The dangers of relying solely upon the demeanour of a witness. As she said in [59]:
"There are a number of reported cases in which warnings have been given about the dangers of a court or tribunal reaching decisions on the credibility of witnesses merely by reference to their demeanour. Experience has taught us that the way in which someone behaves while giving evidence is not a reliable indicator of whether he or she is telling the truth. Whilst demeanour is not an irrelevant factor for a court or tribunal to take into account, the way in which the witness's evidence fits with any non-contentious evidence or agreed facts, and with contemporaneous documents, and the inherent probabilities and improbabilities of his or her account of events, as well as consistencies and inconsistencies (both internally, and with the evidence of others) are likely to be far more reliable indicators of where the truth lies. The decision-maker should therefore test the evidence against those yardsticks so far as is possible, before adding demeanour into the equation."
(1) Ms Stansfield, ward sister on ward F7, who gave evidence in relation to charges 8 - 9.These are the first charges involving dishonesty which the panel found proved, so that the evidence given by Ms Stansfield has featured heavily in the submissions on appeal.(2) Ms Evans, healthcare assistant on ward F7, who gave evidence in relation to charge 12.
(3) Ms Lester, staff nurse on ward F7, who gave evidence in relation to charges 17 - 19.
These are the second charges involving dishonesty which the panel found proved, so that the evidence given by Ms Lester has also featured heavily in the submissions on appeal.(4) Ms Bailey, ward sister on ward F10, who gave evidence in relation to completing Kardex entries and medication assessments taken by Ms McGuinness.
The panel also read documents submitted by the NMC, and then proceeded to hear evidence from Ms McGuinness and read documents submitted by counsel on her behalf, including references and testimonials as to her character.
Charges 8-9
"8. On 21 April 2012:8.1. Administered medication to a patient when the drug kardex was still in pharmacy, namely:
8.1.1.1 Fortisip;
8.1.1.2 Paracetamol;
8.1.1.3 Sodium Bicarbonate
Ms McGuinness admitted giving the patient Paracetamol when the Kardex was in the pharmacy but she denies giving Fortisip or Sodium Bicarbonate. Colleague A [Ms Stansfield] was the sister in charge of the ward on 21 April. She told the panel that during the shift Ms McGuinness came to see her and told her that she had given all three medications to the patient whilst the Kardex was in the pharmacy. She said that Ms McGuinness justified this by saying that she had been caring for the patient for the past 5 days, had a note of his medication in her pocket and knew what medication to give him. Colleague A told Ms McGuinness to record this in the daily evaluation sheet. Colleague A later looked the evaluation sheet and the entry read "Kardex in pharmacy. Left shift. Given at 13:00 – Paracetamol + fortisip – and Bicarbonate".
The panel copy of the daily evaluation sheet has the same entry but after the word "bicarbonate" there are the following additional words "needs to be given".
In her evidence to the panel Ms McGuinness stated that she wrote the whole entry including the words "needs to be given" on 21 April 2012. She told the panel that she gave the Paracetamol because the patient was in pain. In her evidence to the panel Colleague A was certain that when she looked at the evaluation sheet on 21 April the words "needs to be given" were not on the sheet. The matter was investigated by Ms 1 [Ms Connaughton] and details were included in the minutes of an investigatory meeting held on 11 July 2012 which referred to Colleague A confirming that Ms McGuinness said that she had given all three medications.
The panel preferred the evidence of Colleague A to Ms McGuinness. Colleague A was asked several times about the incident and she maintained throughout that she had a clear recollection of the incident and that she was certain both that Ms McGuinness told her she had administered all three medications and that the words "needs to be given" were not on the evaluation sheet on 21 April 2012. What particularly persuaded the panel was that Colleague A recalled that she was concerned that all three medications had been given because of the possibility of duplicate doses, which the panel finds would be a plausible reaction of a ward sister in such circumstances.
The panel therefore find this charge proved.
8.2. Made an entry in the nursing notes indicating that some or all of the medications in 8.1 still needed to be given.
Ms McGuinness admitted charge 8.2.
9. Your action(s) as set out in charge 8.2 were dishonest in that you sought to disguise the fact that you had already administered the medication in 8.1.
The panel has found charge 8.1 proved in full, and has also found that the words "needs to be given" were added at a later stage to the daily evaluation sheet.
The panel noted that at this time Ms McGuinness was aware that her actions were subject to greater scrutiny than would normally be the case for a band 5 nurse simply because she appeared to be making a large number of basic errors. The panel considered whether as a registered nurse she would consider it dishonest to alter medical records retrospectively, without recording a retrospective alteration, and to put information in those records which she knew not to be accurate. The panel concluded that as a registered nurse she would know such actions were dishonest and that her actions were motivated by an attempt to mislead others and to protect herself.
The panel therefore find this charge proved."
(i) The first written statement made by Ms Stansfield was not made until 13 September 2012, almost 6 months after the event, and whilst she had to accept that it was consistent as regards her account of the conversation, and also referred to the evaluation sheet having been altered, that reference was qualified by the words: "to the best of my knowledge".(ii) The formal written statement made by Ms Stansfield for use in the disciplinary proceedings did not specifically refer to her having seen both the original and the amended versions of the evaluation sheet, although it seems to me to be a clear inference from [8] of that statement that she must have done so, otherwise she could not sensibly have referred to the sheet as having been "amended".
(iii) In her oral evidence in examination-in-chief she initially stated that "to the best of her knowledge paracetamol, fortisip, sodium bicarbonate needs to be given" had all been added. Later in examination-in-chief, after the case presenter for the NMC had incorrectly summarised her evidence as being that only "needs to be given" had been added (a matter to which Ms McGuinness took exception, but which was plainly simply a mistake which was immediately corrected by Mr Jones) she said: "to the best of my knowledge of what was there obviously I can't remember, it was 3 years ago, exactly what was there but "needs to be given" definitely was added at a later date". Again in cross-examination she accepted she could not state definitely what was there and what was not, other than the words "needs to be given" were not there originally and had been added. She later said she was "pretty sure" and then that she was "100% sure". She had also said that she had looked at the evaluation sheet again one or two days after the 21st, because she said she had been "alerted to the change by another staff nurse", which she had to accept was a detail which was not in her witness statement.
(1) Ms McGuinness was clearly entitled to, and did, put her case about bullying and victimisation before the panel. There is no basis for thinking that the panel did not give it such weight as they thought fit when reaching their decision. The absence of express reference to it in the decision does not lead to the inference that they must have failed to have any regard to it.(2) This is not a case, unlike that of Suddock to which I referred above, where there was independent evidence to confirm that Ms McGuinness was, or may well have been, the victim of a conspiracy to injure her. In this case the evidence of Ms Connaughton was just one part of the picture. There was also evidence of four other witnesses, and it was not even Ms McGuinness' case that all four were part of a concerted campaign against her, which is not surprising given that this was not a case where all of the allegations related to issues arising on one small ward where the same personalities could develop some entrenched pattern of behaviour. Furthermore, the disciplinary process also involved HR personnel and a decision-maker independent of the investigators including Ms Connaughton, and the decision to dismiss was upheld on appeal. Whilst I recognise that this does not of itself prove that the allegations must have been false, it is evidence upon which a panel could properly rely when assessing the likelihood that other nurses, including nurses in responsible senior positions, would bully and victimise a fellow nurse and, as part of that campaign, make false accusations and give false evidence not just at a disciplinary hearing but also in disciplinary proceedings some years later.
(3) In any event, as regards this charge the argument has something of an unreal air. It was Ms McGuinness' evidence and case that Ms Stansfield was present at handover and must simply have mis-heard what she told the incoming nurse and, thus, wrongly assumed that she had given all 3 medications. Ms McGuinness was not suggesting that this was a deliberate lie as part of a campaign of victimisation against her to which Ms Stansfield was party. Instead, she appeared to be saying that at some later stage the charge "morphed" (as she put it) into an allegation of falsification, presumably as part of the campaign of victimisation. If, as I have said, the resolution of the question as to what Ms McGuinness said to Ms Stansfield was reasonably viewed as key by the panel, then the arguments about victimisation have no real relevance to that issue.
Charges 17-19
"17. On 22 and 23 June 2012:17.1 Failed to administer Bisoprolol to a patient;
17.2 Failed to record on the drug kardex whether Bisoprolol had been administered.
Ms 3 [Ms Lester] gave evidence that she was administering Bisoprolol to the patient on 24 June and noticed that there were no entries on the Kardex since 21 June. She said that she counted along from the entry on 20 June, leaving two blank boxes for 22 and 23 June and made an entry in the appropriate column for 24 June. She said she saw Ms McGuinness later and mentioned the gaps in the medication record to her. Ms 3 stated that Ms McGuinness said that she was not aware that the patient was taking Bisoprolol. Ms 3 told the panel that Ms McGuinness went into the patient's room and came out about 5 minutes later and asked her to look at the Kardex. Ms 3 said she would do so later. When she looked the Kardex it had been altered. The entry for 21 June now read 22 June and appeared to have Ms McGuinness' signature in the box below. There was an entry in the first blank box for 23 June and there was still one other blank box. Ms 3 concluded that Ms McGuinness had altered the patient record.
In the disciplinary meeting on 11 July 2012 Ms McGuinness stated that the initials from 22 and 23 June were hers, that she had given the medication on those days, that the dates appeared to have been written over and that this caused some confusion. In oral evidence she maintained that Ms 3 was mistaken and that the accusation that she had written over another nurse's entry had just "morphed" from the original allegation. She also pointed to what she considered were deficiencies in Ms 3's medication practice. In addition, she maintained that as she had signed that she had given other drugs to the patient that day, it was inconceivable that she would have missed this drug. However, she accepted that she altered dates, from 21 to 22 and from 22 to 23 June. She maintained that now her signature for 22 June appeared to have been defaced.
The panel prefers the evidence of Ms 3 to the evidence of Ms McGuinness on this issue. Ms 3 was consistent that she initially saw two empty boxes on the Kardex and that when she brought this Ms McGuinness' attention she returned with the Kardex which then only had one empty box. This was consistent with her account throughout this matter. The panel notes that she gave a written statement to Ms 1 and confirmed such in a meeting on 3 August 2012, just less than six weeks after the incident, during which she gave a detailed account of what had happened. Moreover, the panel notes that the entries which Ms McGuinness says she made were amended by her and that no satisfactory explanation has been given as to why, if she had made such entries contemporaneously on 22 and 23 June, she left no space for an entry on 21 June. In addition, the panel found Ms McGuinness' evidence on this point evasive and was concerned that she attempted to portray Ms 3's nursing practice as unreliable in a way which deflected criticism from Ms McGuinness.
The panel concluded that Ms McGuinness had altered the records along the lines suggested by Ms 3. The panel also concluded, on the basis that Ms McGuinness had not made any contemporaneous entries on the Kardex on 22 and 23 June, that she did not administer Bisoprolol on either of those two days.
The panel therefore find both limbs of this charge proved.
18. On 24 June 2012, retrospectively recorded on the drug kardex of the patient that you had administered Bisropolol.
The panel has already concluded above that Ms McGuinness did not administer this drug and that she altered the records retrospectively after being informed of the situation by Ms 3.
The panel therefore find this charge proved.
19. Your action(s) as set out in charge 18 were dishonest in that you were trying to conceal the fact that you had not completed the drug kardex.
The panel concluded that Ms McGuinness deliberately made retrospective entries in the patient's records and attempted to pass these entries off as if they had been made contemporaneously. She knew that she was subject to close scrutiny following a series of errors made by her.
The panel concluded that Ms McGuinness, as a registered nurse, would consider that making retrospective and inaccurate entries in patient records in order to deflect blame for a mistake was dishonest.
The panel therefore find this charge proved."
(1) As Mr Kewley again submitted, since this was an adversarial process it was for Ms McGuinness or her representative to cross-examine Ms Stansfield on this point before the panel, had she wished.(2) In any event, it is frankly difficult to see what this would have revealed, given that the obvious explanation would have been that by that time Ms McGuinness had already made the alteration. In other words, even if Ms Stansfield had been asked and confirmed what Ms McGuinness said it would not in my view have undermined Ms Lester's account in any material way.
(1) Again, this was an adversarial process, and it was for Ms McGuinness or her representative to cross-examine Ms Connaughton on this point, had she wished.(2) In any event, it is frankly difficult to see how it could not have been clear at the disciplinary investigation that this was being alleged, given the terms of the "charge" as italicised and the reference to Ms Lester's query.
Charge 2
"2. On 20 January 2011, failed to sign the drug kardex as to whether insulin had beenadministered to a patient.
Ms 5 [Ms Kasmir] gave evidence that she was on duty that day and was quite sure that Ms McGuinness had stayed late after her shift to help. She was also clear in her recollection, that after looking at the patient's drug chart, she rang Ms McGuinness at home to check whether the insulin had been given, and that Ms McGuinness could not remember whether she had given the insulin. Ms McGuinness stated that she did not stay late on that day and was therefore not at work at the time the medication should have been administered and the Kardex signed.
The panel noted that the Drug Kardex (Kardex) which was in the NMC exhibits had not been signed. The panel looked at the patient notes which had the following entry at 21:00 on 20 January:
"On examination of drug chart noted 17:00 insulin not signed for....Spoke to S/N Guinness (sic) (previous nurse) insulin not given none at time on ward". This note was made by Ms 5 on the day in question and the panel has no reason to doubt its accuracy. This indicates that
Ms McGuinness was the nurse with responsibility for the patient at 17:00.
The panel concluded that Ms McGuinness was at work at the relevant time, that the patient in question was one of her patients and it was therefore her duty to administer the insulin and that she had failed to sign the Kardex.
The panel therefore finds this charge proved."
Charge 6.2
"6.2 Failed to administer medication for the patients you had responsibility for during the lunch time medication roundMs 5 made a note about this which is undated, but she informed the panel that she believes she made it shortly after the incident. Ms McGuinness told the panel that when she had finished speaking to Ms 6 about the administration of Clopidogrel (as set out above), she asked to be put through to Ms 5. Ms 5 stated that she was on duty when Ms McGuinness telephoned her, and that Ms McGuinness informed her that she had forgotten to do the lunchtime medication round. Ms 5 then looked at the Kardex records and it appeared to her that a number of patients had not been given lunchtime pain relief.
Ms McGuinness does not contest the fact that she rang Ms 5. However, she states that she rang simply to tell her that she had missed signing for one patient for whom she had administered a gram of Paracetamol.
The panel took into account that Ms 5's note was made shortly after the event. Further Ms 5 was quite clear in her recollection that she checked the Kardex records for Ms McGuinness' patients and a number of them had not been given the lunchtime pain relief. The panel prefer the evidence of Ms 5 to that of Ms McGuinness.
The panel therefore find this charge proved."
Charge 14.1
"14 Between 14 and 16 June 2012:14.1 Incorrectly administered Ramipril to a patient;
Ms McGuinness admits administering Ramipril but denies that it was incorrect to do so.
The panel considered the Kardex and associated patient records, which indicates that MsMcGuinness administered the drug on 14, 15 and 16 June. There is a note on the chart which appears to be written on 27 May which states "give if BP>100 systolic". The panel notes from the minutes of the disciplinary meeting on 11 July 2012 that Ms McGuinness knew that this note was on the Kardex but that she had "misread" it. The patient's blood pressure chart indicates that blood pressure was taken at least three times each day and, with one exception, the readings were always at or below 100. This is further corroborated by the patient's MEWS score which is recorded as 1 in the systolic blood pressure score box, in all bar one of the boxes. A score of 1 in the systolic blood pressure box indicates that the blood pressure was between 85 and 89.
The panel concluded that the patient's systolic blood pressure was consistently below 100 during this period and therefore it was incorrect to administer Ramipril.
The panel therefore find this charge proved."
Charge 15.2
"The panel next considered the entry for 16 June. The panel were informed by Ms 1 that she had looked at this Kardex on or after 17 June and at that time, there was no entry on the Kardex for 16 June. She then took a photocopy of the Kardex. When she looked at the original Kardex again there was a date of 16 June and Ms McGuinness signature below it.The panel concluded that Ms McGuinness completed this record at a date on or after 17 June 2012."
Impairment
Sanction
(i) The panel handed down its impairment decision on 16 June 2015 and the hearing then adjourned until 11 August 2015, allowing Ms McGuinness a number of weeks to prepare for the final stage of the proceedings.
(ii) On 11 August 2015 the panel adjourned from 09:44 to 11:07 to allow Ms McGuinness to discuss matters with the legal assessor. During that time she was able to prepare a bundle of documents. She then requested an adjournment until the afternoon to write a statement, and that was allowed. The panel also invited the NMC case presenter to make submissions on sanction first, thus allowing her to know what was being asserted before having to respond. She was then assisted by the panel and the legal assessor through questions and prompting on relevant matters.
Conclusions