QUEEN'S BENCH DIVISION
THE ADMINISTRATIVE COURT
Strand London WC2A 2LL |
||
B e f o r e :
____________________
THE QUEEN ON THE APPLICATION OF BISNAUTHSING | Claimant | |
v | ||
THE LEGAL COMPLAINTS SERVICE | Defendant |
____________________
WordWave International Limited
A Merrill Communications Company
165 Fleet Street London EC4A 2DY
Tel No: 020 7404 1400 Fax No: 020 7404 1424
(Official Shorthand Writers to the Court)
MR B HOOPER (instructed by MILLS & REEVE) appeared on behalf of the Defendant
____________________
Crown Copyright ©
"the council may take any of the steps mentioned in paragraph 2 with respect to a solicitor where it appears to them that the professional services provided by him in connection with any matter in which he or his firm have been instructed by a client have, in any respect, not been of the quality which it is reasonable to expect of him as a solicitor."
"(c) directing the solicitor to pay such compensation to the client as the council sees fit to specify in the direction."
Again, a wide discretion as to the compensation which is directed to be paid.
"Returned my brother the money of £1500."
He also says in the letter:
"I am waiting for the rest of the money in the next 7 days or the sum of £1500 because you are incompetent and has misled me to believe that you are an expert in the immigration."
The letter concludes:
"I would like to hear from you in one week. If you do not reply me I will report you to the law of society."
That is exactly what he wrote, and clearly the complainant's written English was not the best.
"in truth, the sole issue for the adjudication panel, [there was a panel at that stage rather than an adjudicator] was whether in the terms of section 37A and paragraph 1(1) of schedule 1A the services provided were in the relevant respect not of the quality which it is reasonable to expect of them as solicitors. The members of the panel were the judges of the relevant professional standards. The court will interfere with the panel's decision only on conventional public law grounds, including irrationality and failure to take into account relevant considerations. It will be slow to interfere in a matter that is so heavily dependent on the professional experience and expertise of the members of the panel."
It is not, as I say, challenged that the claimant failed to provide the complainant with any costs or client care information. It was entirely for the judgment of the adjudicator to determine whether such information should have been provided and it is wholly unarguable that his decision on that aspect of the case was either irrational or failed to take account of relevant considerations.
"No evidence to show that the claimant advised Mr Moorghen what he was doing [and that is as regards the application in the immigration proceedings] or indeed gave him any substantive advice at this time. While the complainant contends now that he did give advice, he did not provide any evidence either in the form of an attendance note, a confirmatory letter or such like of what he had advised the complainant to do or what he had done on behalf of complainant."
No evidence was provided by the claimant to the adjudicator to contradict his finding of paragraph 2.5 of the decision that the claimant did not provide the complainant with any formal advice either at the outset or after he had lodged the application.
"Raj Law were instructed by Mr Moorghen. They wrote... to ask whether an appeal had been made [I stress the word whether] and if it had [again I stress if] then to consider it to be withdrawn."
I find these references far more consistent with the complainant not having been told by the claimant what the claimant had done for him and entirely consist with the contents of the claimant's first letter to the complainant.
The factual situation is that, as appears from what he originally told the LCS, page 30A:
"Mr Moorghen states that he was assured that a further appeal would be made on his behalf. He states that he was later arrested on the basis that he was overstayed and that when he informed immigration officers that an appeal was being pursued, he was advised that nothing had been done by you. He states that following further investigation he has found that there is no record that you have done any work on his appeal with the court, the Home Office or the immigration officers. He had the same problem with the AIT as the LCS themselves had, and was told that there was no appeal."
If one assumes, as is common ground, that there has been an initial discussion where the claimant told the complainant that he was going to institute an appeal, then everything is consistent with Mr Moorghen genuinely believing, that because he was told by, it appears immigration officers, that nothing had been done. He was also told that by his own solicitors, that nothing had been done.
"it was not open to Mrs Emmanuel to wait and see how her claims in the Locabail litigation turned out before pursuing her complaint of bias. Mrs Emmanuel wanted to have the best of both worlds. The law will not allow her to do so."