ON APPEAL FROM Employment Appeal Tribunal
HH Judge Serota QC
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE DAVIS
and
LORD JUSTICE UNDERHILL
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GEORGINA O'BRIEN |
Appellant |
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- and - |
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BOLTON ST CATHERINE'S ACADEMY |
Respondent |
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Mr Edward Legard (instructed by RBS and Natwest Mentor Services) for the Respondent
Hearing date: 25 January 2017
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Crown Copyright ©
Lord Justice Underhill :
INTRODUCTION
(a) that it constituted "ordinary" unfair dismissal within the terms of section 98 of the Employment Rights Act 1996;
(b) that it constituted "automatic" unfair dismissal, within the terms of sections 100, 103A and/or 104 of the 1996 Act – we are not now concerned with those claims;
(c) that her illness constituted a disability and that either;
(i) she was dismissed because of it so as to give rise to direct discrimination within the meaning of section 13 of the Equality Act 2010; or
(ii) that her dismissal constituted unfavourable treatment arising from that disability which the School could not justify and thus constituted discrimination within the meaning of section 15 of the 2010 Act;
the discrimination in either case being rendered unlawful by section 39 (2) (c); and
(d) that the dismissal was wrongful because the school had dismissed her summarily and paid "money in lieu of notice" in the absence of any contractual right to do so.
There was also a claim for arrears of holiday pay.
THE BACKGROUND LAW
"… the determination of the question whether the dismissal is fair or unfair (having regard to the reason shown by the employer)—
(a) depends on whether in the circumstances (including the size and administrative resources of the employer's undertaking) the employer acted reasonably or unreasonably in treating it as a sufficient reason for dismissing the employee, and
(b) shall be determined in accordance with equity and the substantial merits of the case."
"Every case depends on its own circumstances. The basic question which has to be determined in every case is whether, in all the circumstances, the employer can be expected to wait any longer and, if so, how much longer? Every case will be different, depending upon the circumstances."
He noted that the relevant circumstances include "the nature of the illness, the likely length of the continuing absence, the need of the employers to have done the work which the employee was engaged to do" (p. 306G).
"A person (A) discriminates against a disabled person (B) if—
(a) A treats B unfavourably because of something arising in consequence of B's disability, and
(b) A cannot show that the treatment is a proportionate means of achieving a legitimate aim."
Discrimination against an employee by dismissal is rendered unlawful by section 39 (2) (c) of the Act. Counsel used the familiar shorthand of "justification" for the test embodied under element (b) in the definition, and I will do the same. Again, there is of course a plethora of case-law about the correct approach to justification in discrimination cases but I need not refer to any of it here. The effect of section 6 of the 2010 Act, read with paragraph 1 of Schedule 1 is (broadly) that an illness which has lasted, or is likely to last, twelve months will constitute a disability; but we were not referred to any cases addressing the issue in the particular context of dismissals for long-term sickness.
THE DECISION OF THE EMPLOYMENT TRIBUNAL
THE FINDINGS OF FACT
(1) When the Appellant went off sick on 9 December 2011 she submitted a sick note from her doctor referring to stress at work. The school arranged for her to undergo a course of CBT.(2) On 14 March 2012 there was a meeting between Mrs Wilkinson, the school's Human Resources Director, the Appellant and her trade union representative, Mrs Simpkins. It was agreed at the meeting that the Appellant should be referred to an occupational health physician; the school used the occupational health service offered by AXA.
(3) On 19 April the AXA doctor reported. He described the case as difficult and said that considerable work would be required to resolve the Appellant's anxieties and overcome her perception that she was inadequately supported by the school; that if that proved possible she would be able to return to work; but if not, not.
(4) On 21 August AXA reported again. It noted that although the Appellant was continuing to receive both psychological treatment and medication from her GP her condition had not improved and the GP had suggested a diagnosis of PTSD. She remained unfit for work and no adjustments had been identified that might facilitate her return.
(5) On 24 August the Appellant was signed off work for two months.
(6) A meeting was arranged with the Appellant for 1 November, in accordance with the school's procedures for managing sickness absence, to discuss her continuing absence and the latest report from AXA. On 31 October, the day before the meeting, Mrs Simpkins telephoned Mrs Wilkinson to say that the Appellant did not wish to attend because she felt that she had nothing more to say and the meeting would upset her. Mrs Wilkinson explained that the school wanted the meeting because the Appellant had been off work for almost a year and it needed to understand whether a return to work was likely and whether there were any adjustments which could be made to facilitate her recovery. Mrs Simpkins asked if the information could be given in writing, and Mrs Wilkinson agreed.
(7) On 1 November Mrs Wilkinson sent the Appellant a list of nine questions. The first six sought more detailed information about her recent treatment. The last three were:
"7. What do you believe are the barriers to you returning to work?8. Do you feel that you will be able to return to work at some point in the future and if so what are the likely timescales?9. Are there any adjustments that can be made by the Academy in order to facilitate return to work ?"(8) The Appellant failed at first to reply, but when Mrs Wilkinson sought an answer through Mrs Simpkins she received, on 21 November, a reply to most of the questions to the effect that she was not qualified to answer and that AXA should contact her GP. As to the last three questions she said:
"7. I believe that the work environment at [the school] has made me ill.8. This is impossible for me to answer this point in time.9. I refer you to my answer to question 7. I also suggest that you look at your own notes on that subject to which could provide you with all of the information that you need in this regard."(9) Mrs Wilkinson took up the invitation in that response and wrote to the Appellant's GP, though only after a hiccup caused by the Appellant failing at first to provide the necessary consent. However, his reply, received only after the Christmas holiday, was to the effect that he was unable to answer the questions and that the school should speak to the Appellant.
"1. the length of time off work to date with no substantive progress of condition;
2. no prognosis that indicates a return to work likely in the near term;
3. concern that the incidents that precipitated your condition could occur again in the school environment".
The Tribunal found that in reaching its decision the panel
"… did not consider the impact of the claimant's absence on the business, did not way up the effects of terminating the claimant's employment against the prospect of having to incur further expense, disruption and asking colleagues to provide extra support for a further 3 months"
(Reasons, para. 95). It appears that Mr Hopkinson did say, in cross-examination and in answer to questions from the Tribunal on this aspect, that the school's top priority was the students' educational needs, that the Appellant's absence created a "challenging situation", and that "not having a head of a very important department was going to impact on the students' education"; but the Tribunal found his evidence on this aspect to be vague and in some respects contradictory.
"The function of an appeal is not to conduct a full rehearing of the facts of the case, though it is inevitable that reference will have to be made to the earlier hearing. Usual grounds for appeal will therefore be the coming to light of new information, procedural irregularities or alleged unreasonableness of the decision."
- The first was a standard-form Statement of Fitness for Work signed by her GP and dated 9 April. The note recited that he had assessed her case on 9 April, i.e. the previous day, and advised, by ticking the appropriate box and deleting the word "not" that she was "fit for work". In a further box addressing how long that would be the case he wrote "ongoing". That is unequivocal as far as it goes but it might be thought unsatisfactorily summary as evidence that the Appellant was indeed fit to return after so long an absence.- The second was a letter from Mrs Catherine Welden, an Associate Psychologist, dated 23 February 2013. It recorded that she had met the Appellant on 22 February and administered various tests from which she diagnosed mild depression and severe anxiety. There is also a reference to PTSD, though it is unclear whether a specific diagnosis is being made. The report recommends a course of "EMDR (Eye Movement Desensitisation and Reprocessing)", saying that she would "expect [the Appellant] to return to her pre-trauma functioning within 10-12 sessions"; alternatively twelve sessions of "trauma-focused CBT". Though this is broadly in line with the position recounted by the Appellant to the medical incapacity hearing, the details are difficult to reconcile, since Mrs Welden does not appear to have seen the Appellant until February 2013; this oddity was not resolved by the Tribunal. The report is clearly helpful to the Appellant as far as it goes, but it pre-dates her undergoing the treatment which it recommends.
"The appeal panel reviewed the decision to dismiss to decide whether the decision was reasonable. In reaching its decision the panel: -
- considered the medical evidence and found that there was inconsistent information, that the prognosis shown in every doctor's report was not good, that the claimant's return to work was uncertain;
- concluded that the fit note of 9 April 2013 was an attempt by the claimant to get back to work before her condition was fully treated;
- took into account that the ethos of the Academy was the same, that is, not to permanently exclude pupils and they were aware of the risk to staff from students coming from a violent background. They shared the dismissing panel's concern that if the claimant was attacked again there would be a relapse;
- decided that there was no corroborative evidence to support the claimant's evidence that she had completed her sessions, had recovered and was fit to work without restriction;
- in deciding whether the respondent had waited long enough decided that an absence of 14 months, which was likely to last 17 months (to April 2013) was too great a burden on the Academy its staff and pupils bearing in mind the respondent's obligation to provide a consistent programme for its pupils;
- accepted that the claimant was disabled within the meaning of the Equality Act."
(I have omitted two bullet points that are neutral for our purposes.) The position, therefore, is that the panel was not satisfied that the fresh evidence really established that the Appellant was fit to return to work. The Tribunal went on to note (para. 105):
"There was no evidence before the Appeal panel as to the affect [sic] the claimant's absence had had on the business, no evidence as to the burden, expense, disruption or extra support provided by colleagues arising from the claimant's absence. The Appeal panel, in reaching its decision, did not, as asserted in the letter confirming the decision weigh up those factors against the effects of terminating the claimant's employment."
THE TRIBUNAL'S SUMMARY OF THE LAW
THE TRIBUNAL'S REASONING
The Section 15 Claim
"We have conducted a balancing exercise weighing the discriminatory effect of the treatment of the claimant against the employer's reasons for the treatment".
It considered a number of factors. Its conclusion was that the Appellant's dismissal was disproportionate, essentially because (a) it had adduced no satisfactory evidence about the adverse impact which her continuing absence was having on the running of the school and (b) that in the absence of such evidence it was reasonable to wait "a little longer" to see if she would be able to return to work, particularly in the light of the encouraging evidence available at the appeal hearing. The reasoning is very fully stated, and I need not quote it all.
"… [V]ague assertions have been made as to need for consistency in teaching but that aim, that requirement, and the effect of the claimant's absence on it, has not been explained. The respondent has not adduced satisfactory evidence, has not provided a satisfactory explanation, as to: -
199.3.1 the disruption caused by the claimant's absence, the nature of the support provided by colleagues, the cost of covering her teaching duties, the effect of the claimant's absence on the running of the school and/or the standard of education provided to students. Mr Kemp covered the claimant's teaching duties. It is not known for what period and at what cost and to what extent, if any, that affected the standard of teaching.
199.3.2 what steps had been taken to cover the remainder of the claimant's duties during her absence, that is, her position as head of ICT. Mr Hopkinson expressed concern about the absence of a Head of Department. No satisfactory evidence has been led as to how that adversely affected the business or the standard of education provided.
199.3.3 why the claimant had to be dismissed at that point, how any continued absence would have affected the business and the standard of teaching, and how the dismissal of the claimant was intended to rectify any such adverse effect.
199.3.4 what the respondent did to cover the remainder of the claimant's duties after her dismissal, what steps, if any, the respondent took after the dismissal of the claimant to rectify the asserted adverse impact on the business of the claimant's absence of a Head of Department. No evidence has been led as to how that was rectified following the dismissal."
"Dismissal was the most discriminatory means of achieving the aims. A less discriminatory way of treating this case was, at the time of the dismissal, to wait a little longer, to establish whether the claimant was, as she asserted at the Medical Incapacity hearing, able to return to work in the near future, whether the new treatment with the therapist would assist a return to work. There is no satisfactory evidence as to any adverse effect on the running of the business and/or the standard of the teaching by waiting a little longer. No satisfactory evidence has been provided as to why the respondent decided that the inability of the claimant to provided a definite date for return to work by the end of April 2013 adversely affected the business or the standard of teaching, why a total of 17 months absence was wholly unacceptable compared to an absence of say 20 or 21 months."
"At the Appeal hearing the claimant did provide a fit note to say that she was fit to return. She had also produced medical evidence from Mrs Welden, dated 23 February 2013, (page 469) which reported that after treatment, she would expect the claimant to return to her pre-trauma functioning. That was consistent with the claimant's assertion at the Appeal hearing that she had completed the treatment and that she could return to school, knowing that with amendments to the policies and procedures, incidents were likely to be fewer and she was better able to deal with them. Mr Hopkinson had told the Appeal Panel that for 20 years the claimant was able to deal with these situations. We accept that the respondent was entitled to review all the medical evidence, and the evidence of the claimant, before reaching their decision. We note in particular the decision in D. B. Schenker Rail UK Ltd v Doolan UKEATS/0053/09. We recognise that an employer owes a common law duty of reasonable care to the employee and, in cases, such as this, is entitled, if not obliged, to make his own assessment of the risk of a return to work causing a recurrence of the employee's ill health. We note that the EAT stated that any such assessment will normally be informed by the content of an expert report or reports. In these circumstances, if the Appeal Panel doubted the effectiveness of the treatment on the claimant and her assertion that she was now fit enough to return to work and was now better able to cope with any incidents, because it conflicted with the earlier Occupational Health reports, then a less discriminatory action would have been to seek clarification of the medical condition, to obtain a further OH report, before making a final decision. Part of the reason for dismissal, and part of the reason for the upholding of that decision on appeal, was because the respondent was concerned that a recurrence of an incident would lead to further absence. That reason was founded on an assumption made by both panels about the claimant's ability to cope with incidents with threatening/abusive students. This was a matter arising in consequence of the claimant's disability. In effect the panels decided that because the claimant was sick after the incidents. That assumption was contrary to the report of Mrs Welden, who stated that she would expect the claimant to return to her pre-trauma functioning within 10-12 sessions. Clearly the OH reports were not helpful on this point. They did not address the question of likelihood of recurrence after the claimant regained her health and went back to work. A less discriminatory response would have been to postpone the decision pending up to date medical evidence on that point, that is, the claimant's ability to cope with similar events in the future. There is no satisfactory evidence as to any adverse effect on the running of the business and/or the standard of the teaching by waiting a little longer after the Appeal hearing to acquire the appropriate medical evidence."
In short, the Tribunal believed that in the light of the evidence supplied by the Appellant it was not reasonable for the panel to proceed to dismissal at that point. It recognised that it would be reasonable for the school to obtain its own evidence to confirm (or otherwise) what she was saying; but that need only occasion a short delay and there was no real evidence that serious further damage would be done during that time.
The Unfair Dismissal Claim
"Any reasonable employer would have conducted the appropriate balancing exercise required of it under s15 Equality Act before reaching the decision to dismiss, before upholding that decision on appeal. Both panels, at the Medical Incapacity Hearing and at the Appeal hearing, failed to carry out that balancing exercise. The respondent was well aware that the claimant was a disabled person within the meaning of the Act. In all the circumstances we find that dismissal fell outside the band of reasonable responses because it was a discriminatory act."
It concluded, at para. 208: "The dismissal was substantively unfair".
THE DECISION OF THE EMPLOYMENT APPEAL TRIBUNAL
"67. Ground 1: The Employment Tribunal was wrong to find the dismissal was not a proportionate means of achieving a legitimate aim.
68. Ground 2: The finding of the Employment Tribunal that the Respondent unlawfully discriminated against the Claimant by failing to conduct "a balancing exercise required of it under section 15 Equality Act" was wrong in principle and an error of law …
69. Ground 3: The Employment Tribunal is said to have erred in law by concluding that dismissal was disproportionate in the circumstances where the Respondent could reasonably have been expected to "wait a little longer".
70. Ground 4: The Employment Tribunal erred in applying the test of justification to circumstances prevailing at the date of the appeal rather than the date of the dismissal.
71. Ground 5: The Employment Tribunal erroneously conflated unfair dismissal and section 15 Equality Act jurisdictions.
72. Ground 6: The Employment Tribunal concluded there was an unfair dismissal without considering the authorities on dismissals on the grounds of capability and health.
73. Ground 7: In finding that the Claimant was unfairly dismissed the Tribunal fell into error by substituting its view for that of the dismissing employer.
74. Ground 8: In relation to the findings of unfair dismissal and discrimination under section 15 Equality Act the Judgment was not "Meek"-compliant nor compliant with the Employment Tribunal Rules of Procedure Rule 62(5) by providing adequate reasons in support of the same."
THE APPEAL
"One does not need to be a management consultant to see that in a large school, which I have referred to as having problems, the absence of the head of an important department holding a leadership role for 17 months, with her teaching responsibilities having to be covered by having to make additional payments to a part-time teacher and also her leadership and development and administrative roles having to be covered by colleagues (if covered at all), would have had a significant effect on the school especially in these times of austerity and shortage of resources. Yet there is no mention of this at all by the Employment Tribunal. It is clear that Mrs Wilkinson, who was found by the Employment Tribunal to be sympathetic to the Claimant, had come to the conclusion that enough was enough."
Ground 4: Date of Dismissal or Date of Appeal ?
Grounds 1-3: The Proportionality of the Dismissal
Grounds 5 and 6: Unfair Dismissal
"While in determining if a dismissal is discriminatory, contrary to section 15 of the Equality Act 2010, it may be appropriate to carry out a balancing exercise the test is objective and therefore it is inappropriate to import the reasonable range of responses considerations relevant to unfair dismissal."
I respectfully disagree with that formulation. The test under section 98 (4) of the 1996 Act involves is objective, no less than the test under section 15 of the 2010.
CONCLUSION
Lord Justice Davis:
Sir Terence Etherton, MR
Note 1 Not all findings of discrimination involve findings about proportionality. In Amnesty International v Ahmed UKEAT/447/08, [2009] ICR 1450, the EAT held that the refusal of an employer to promote an employee which constituted direct racial discrimination was not a repudiatory breach of contract: see para. 71 (1) (pp. 1482-3). The question is not quite the same, and the circumstances were extremely unusual, but the case illustrates why an absolute equation between liability for discrimination (of any kind) and liability for unfair dismissal may not be appropriate.
[Back] Note 2 I acknowledge that in Turner Sir Stephen Sedley contrasted the jurisdiction under section 98 (4), which he described as a “forum of review, albeit not bound to the Wednesbury mast” with the “full merits hearing” attracted by discrimination claims: see para. 71 (p. 545B). But it does not necessarily follow that there is a great difference in practice. And in fact Elias LJ held in that very case that the unfair dismissal test gave no lesser protection than the proportionality test that would be required if article 8 was engaged – see paras. 49-58 of his judgment (pp. 540-3). His discussion may afford an instructive parallel with the case of indirectly discriminatory dismissal with which we are concerned here.
[Back] Note 3 I should, for completeness, acknowledge that the provisions about the burden of proof are different. The burden under section 98 (4) is neutral, whereas in a discrimination claim the burden of proof provisions under section 136 of the 2010 Act apply. But it will be rare for cases of this kind to turn on the burden of proof. [Back]