[2007] UKSSCSC CAF_1569_2007 (03 October 2007)
DECISION OF THE PENSIONS APPEAL COMMISSIONER
"It is arguable that there was a breach of the principles of natural justice, in that the claimant and his wife (then representing him) were deprived of a fair opportunity of making their case. In the answer dated 8 October 2006 and in the accompanying letter received by the Veterans Agency on 12 October 2006 the claimant's wife gave the name and address of a person who had served with her husband as a witness to his having suffered malaria during service. The Secretary of State did not offer any comment. The documents appear to have been sent by the Veterans Agency to the PAT office as a supplementary statement, but there appears to have been no specific reply from the PAT office to the claimant's wife's suggestion. It is common for claimants and their representatives to assume that, if the Veterans Agency is not going to contact a person put forward as a witness (as I think was clear here), that the PAT will do so. In the circumstances of the present case it is arguable that the claimant and his representative were entitled to be informed in clear terms that neither organisation was going to contact the person named and that it was their responsibility to obtain and send in a statement from the person or arrange for him to attend the hearing of the appeal. In the absence of evidence of such information (I do not have evidence of what might have been contained in general leaflets about the appeal process that had been sent to the claimant), it is arguable that there was a breach of the principles of natural justice in the PAT's making a decision without the claimant and his representative having had that information. I refer to Social Security Commissioner's decision R(M) 2/80, especially paragraphs 5 to 8."
"7. In Decision R(I) 1/65, paragraph 15, claimants appealing to medical appeal tribunals were advised to examine the schedule of evidence relative to such appeals showing the evidence to be submitted to the tribunal and it was emphasised that it was for the claimant to put forward any further evidence he wished to have considered and that it would not suffice for a claimant merely to draw attention to a possible source of additional evidence. In a recent unreported decision of the Chief Commissioner (CA 3/78), however, a decision of the Attendance Allowance Board was set aside as erroneous in law on the ground of breach of natural justice where a claimant who had suggested that the evidence of a particular doctor be obtained was not informed that it was not intended to follow up his suggestion and that the responsibility for obtaining such evidence therefore remained with him. The Chief Commissioner said (in paragraph 9)--
`No doubt the question whether action should have been taken on receipt of the claimant's letter concerning (the doctor's) evidence was for the authority - the Board, or their delegate (who accepted it as a request for a review) to decide. It may be the rule that it was for the claimant to secure the evidence upon which he proposed to rely, but having written as he had he was at least entitled to an acknowledgement, and a reply indicating what course it was proposed to take, so that he could act accordingly. I would not dissent from the proposition that the Board or its delegate was entitled to take no action to secure what may have been thought irrelevant to what the review would entail, but in my view the claimant was entitled to be told whether such action would be taken, or be told that the responsibility was his to secure the evidence upon which he wished to rely. He was told nothing.'
8. No doubt it would have been possible for the claimant in the present case to ascertain by reference to the schedule of evidence that no further evidence had been obtained from the consultant, but that could equally well have been said of the claimant in CA 3/78 who received a list of the documents considered by the Board along with their provisional determination on the application for review. I note that in that case it was thought that the claimant might have misapprehended the situation. Equally in the present case the claimant may have been misled by the acknowledgement which she did receive of the receipt of the Mobility Allowance Unit of the consultant's letter. In any event, however, the claimant in the present case is in my opinion in a stronger position than the claimant in CA 3/78 since she was aware that the consultant was, on his own initiative, in direct contact with the Unit. I have no doubt that she was entitled to be informed in clear terms whether the consultant's suggestion had been followed up, and if it had not, that the responsibility for any further action would lie with her. She was not so informed and while I do not suggest that the medical appeal tribunal were not entitled to determine the appeal on the evidence before them, this prior defect in communication with the claimant (of which the tribunal may have been unaware) was in my opinion a defect in the proceedings leading to the decision which amounted to a breach of natural justice. Upon that ground I consider that the decision of the tribunal is erroneous in law and should be set aside."
Directions to the new PAT
(Signed) J Mesher
Commissioner
Date: 3 October 2007