[2004] UKSSCSC CIS_1459_2003 (25 June 2004)
DECISION OF A TRIBUNAL OF SOCIAL SECURITY COMMISSIONERS
"I am writing to tell you that we have decided you and [M] are living together as husband and wife. We have made this decision using the information you gave us on 28.2.02.When two people live together as husband and wife, we work out their Income Support as if they are a married couple. This means that from 20.6.88 we cannot pay you Income Support because your partner is in full-time work."
(a) M was named as the father of the claimant's two younger children on their respective birth certificates.
(b) M gave the same address as the claimant when he completed an application form for a job on 20 June 1988.
(c) The school which the two children attended held next of kin details showing that the claimant and M lived at the same address. There was also evidence that the claimant was referred to as "Mrs M" in those details.
(d) A number of forms (both official and commercial) had been completed by M showing his address as that of the claimant.
(e) In other commercial contexts, there was evidence that the claimant had referred to herself as "Mrs M".
(f) During the period of observation in September to October 1991 M's car was seen parked outside the claimant's house and M was seen leaving that house, although it is only fair to say that the observations were the subject of a challenge by the claimant and her representatives.
(g) In addition, some of the answers given by the claimant in the transcript of her first interview under caution (such as the name of her children's father, before the birth certificates were produced to her) were plainly, and later admitted to be, untrue; though whether this was through confusion or dishonesty was also in issue between the claimant and the Department.
"They tell me there's no compunction [sic] on a PO to appear. It's District policy in our district for POs not to appear routinely. Leave commitments - person who would appear can't do so. Advised that the sub from rep today should be enough to justify an adjournment. If you adjourn I guarantee a PO will appear next time. IS O/P [income support overpayment] alone exceeds £30,000. HB + CTB in addition. No one will attend today - am or pm."
The claimant's representative then argued that his submission did not raise new issues of fact but was intended simply to put the presenting officer on notice of the questions that he wished to raise. He submitted that if the Secretary of State chose to ignore a direction of a chairman he should do so at his own peril.
"2. … The Secretary of State alleges that [the claimant] has been living together as husband and wife with [M], the father of two of her children. His case is that they have been living together for 14 years while [M] was in full-time work and [the claimant] claiming income support."
"11. I accepted what Mr Wilson [the claimant's solicitor] had to say about his written submission. It amounted more to a skeleton argument on the factual issues and would not have warranted an adjournment if the presenting officer had attended.12. It seemed to me that the Secretary of State's failure to attend, despite the direction which I had issued, had put me into real difficulty. I had a duty under English law and Article 6 ECHR to conduct a fair hearing in a manner which appeared to be fair. A presenting officer would be able to summarise the arguments and the evidence; present witnesses for cross-examination; and deal with any difficulties, such as the form of the decision, which might arise. It seemed to me that the functions of a presenting officer were vital if justice were to be done in this case. Who was to perform them? Having regard to the need to appear to be independent, there were limits to the extent that the Tribunal could do so.
13. I therefore considered the adjournment request. As I have explained, I did not consider the written submission from Mr Wilson to be new material justifying an adjournment. Nor was I inclined to grant an adjournment in the exercise of my discretion. The request was exceedingly unattractive coming from a government Department with large resources at its disposal which had, in an important case, failed to obey a direction. It was hard to conclude that the absence of cover for an officer on leave was not a direct result of the district's policy not to attend hearings routinely. I took into account the extra anxiety caused to [the claimant] by prolonging the proceedings and requiring her to prepare herself twice for attending a Tribunal. Of lesser weight, but still to be taken into account, was the wasted work and costs for Mr Wilson. I concluded that an adjournment would not be fair or reasonable.
14. What then should I do? The regulations give me no power to enter judgment in default of appearance. I was conscious of the duty which a Tribunal has to ensure that justice is done even for parties who do not attend. Moreover these proceedings are not adversarial. Public law Tribunals have responsibility to try to ensure that the correct decision is taken.
15. Nevertheless this was a case in which the burden of proof was on the Secretary of State. This is generally taken to mean that it is for the Secretary of State to place before the Tribunal material which is logically probative of his case on the balance of probabilities. In my judgment it also implies an obligation to conduct the proceedings in such a way to enable the Tribunal to function. Without doubt, there are many cases where written material will suffice. In my view this is not such a case. I concluded that if the Tribunal were to proceed fairly and lawfully, it was essential for the Secretary of State to provide a presenting officer. He had failed to do so, despite a specific direction to that effect. In these circumstances I concluded that I should allow the appeal based on the burden of proof not being discharged.
16. I therefore decided that the award of benefit should not be revised or superseded."
(a) It was agreed that the decision under appeal only concerns entitlement, notwithstanding the reference to overpayment in the interview of 10 May 2002. It was confirmed at the hearing before us that still no decision has been made as to overpayment.
(b) Although the decision under appeal is not an overpayment decision, it was accepted by both parties that it is for the Secretary of State to establish that the claimant's award or awards of income support should be revised or superseded. Insofar as the burden of proof is of relevance, it lies upon the Secretary of State.
(c) The standard of proof is the civil standard of proof, namely the balance of probabilities, although the more serious the allegations to be proved, the more cogent is the evidence required to reach the standard of proof (see Re H [1996] AC 563 at 586, per Lord Nicholls of Birkenhead).
(d) There is no power in a tribunal to strike out a respondent to an appeal nor to give a decision adverse to a party purely on the grounds of non-appearance by that party. Regulation 46(1)(c) of the Social Security and Child Support (Decisions and Appeals) Regulations 1999 (relating to striking out of an appeal by a clerk for non-compliance with a direction by a tribunal chairman) only applies to appellants. Regulation 49(4) of the same Regulations (relating to failure to appear at a hearing) only authorises the chairman, or single panel member, either to proceed with the hearing in the absence of the party or to give directions with a view to the determination of the appeal.
"The Secretary of State recognises the important role that [presenting officers ("POs")] can play at appeal hearings and that current levels of attendance of POs are unacceptable. Accordingly, he has asked Jobcentre Plus, the Pensions Service and the Disability and Carers Service to reverse the decline which has occurred in attendance rates, especially in complex cases…. The Department has begun to address the position in a variety of ways….
The issue of attendance of POs at appeals was addressed by the National Audit Office ("NAO") in its recent report entitled "Getting it right, putting it right: improving decision-making and appeals in social security benefits" (HC 1142, Session 2002-03: 7 November 2003). The NAO's Recommendation No 6 stated:
'The Department should consider implementing a "spend-to-save" scheme to send a presenting officer to all complex appeal tribunals, to represent them, to advise the tribunal and to provide direct feedback to decision-makers.'
… The Secretary of State has accepted the recommendation of the NAO in relation to attendance of POs, and is taking the steps I have set out above in order to meet it. The expected improvements will not occur overnight, but a real commitment has been made to improve the situation….
On 25 March 2004, The Public Accounts Committee of the House of Commons published its Report on the NAO's "Getting it right, putting it right" report. It made the following recommendation:
'The Department should take a more risk-focused approach to sending officers to represent them at tribunals in order to ensure that the Department's case is properly heard. Currently, there is no strategy or logic dictating when presenting officers attend. The Department should devise and adhere to criteria for attendance. These might include, for example, sending presenting officers to all complex appeals tribunals, to represent them, to advise the tribunal, and to provide feedback to decision-makers.'
The recommendation of the [Public Accounts Committee] in relation to the attendance of POs at appeal tribunal hearings substantially reflects that of the NAO, and the Secretary of State is, likewise, content to accept it…."
(i) to proceed to conduct a full hearing and determination of the facts and merits on such material, written and oral evidence and representation as he had before him on 6 January 2003; or
(ii) to adjourn for the purpose of being better able to conduct such a hearing at another date, if he considered the interests of justice required it.
His Honour Judge Gary Hickinbottom
Chief Commissioner
PL Howell
Commissioner
A Lloyd-Davies
Commissioner
25 June 2004