[2001] UKSSCSC CDLA_6748_1999 (26 June 2001)
DECISION OF THE SOCIAL SECURITY COMMISSIONER
Commissioner File No.: CDLA/6784/1999
(a) The claimant had to be physically shaken awake each morning because he could not hear calls and did not respond to a special vibrating alarm clock.
(b) His ears had to be checked for infection and cleanliness each morning, and his hearing aids had to be checked for cleanliness and battery function.
(c) Usually his school uniform was laid out for him to decrease the frustration of having to communicate with him about it.
(d) While he was upstairs, a member of the family would either have to remain with him rather than going downstairs or would have to go up and downstairs to communicate with him.
(e) When it was necessary to communicate with the claimant, the tasks he was undertaking had to be interrupted and he spent so much time concentrating on listening that he was often forgetful of other matters. He had to be told everything face to face.
(f) He could not hear traffic and had to be taken to and from school every day. He had to remain with an adult when walking to enable any communication to take place.
(g) There were additional potential problems for a young child if a stranger in a car tried to communicate with him because he would have to get very close to find out what the communication was about.
(h) He was in a mainstream school and had to sit at the front of the class to lipread effectively, and the effort made him very tired.
(i) His hearing aids had to be checked regularly, and he himself needed regular checks from an audiologist.
(j) He could not go out with friends as he could not hear danger and the friends could not be relied on to protect him. He needed a special loop to hear television and would often ask one of his parents to phone his friends for him as he could not hear on the television.
(k) Even taking a walk he needed somebody with him in case his hearing aid batteries ran out.
(l) Far greater effort was required in giving help with homework than would normally be the case because of the difficulties in communication.
(m) The claimant needed extra help when bathing and going to bed because of his hearing problems
(n) He needed far more sleep that other children of his age because of the additional concentration required of him each day.
(o) He could not hear the smoke alarm and needed checking if he called out during the night. His isolation caused by his deafness impaired his sleep patterns and he often dreamed and sleep walked. In such cases, because of his deafness, and the absence of his hearing aids it could take up to an hour to calm and settle him.
(p) He could not go out alone.
(a) Being shaken awake each morning
(b) Having his ears and hearing aids checked each morning
(c) Having to have special steps taken to attract his attention insofar as this was providing him with a personal service rather than to enable another person to communicate with him for that other person's benefit. Examples of attracting attention that would be a personal service would include warning him of a traffic problem when out, or of a need to do something at school.
(d) Having to have his parents phone friends because he could not hear properly even on a specially adapted phone.
(e) Having to have his friends explain to him what teachers had said when he could not hear them, which was often the case. As the tribunal found, he was able to hear teachers with loud voices but had difficulties with teachers who had quiet voices, and "his friends remind him with regard to what is happening as he does miss instructions generally."
(f) Having to have explained to him what visitors were saying, who did not speak clearly.
(g) Having to have concepts explained to him at length which his deafness made it more difficult for him to understand.
(h) Having to have extra help when bathing and going to bed when he was without his hearing aid – the precise nature of this help is not explained.
(signed) Michael Mark
Deputy Commissioner
26 March 2001