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Summary
The invention concerns the identification of potential solutions to a problem associated with medical devices such as medical imaging systems. The complexity of these devices makes identifying and correcting problems difficult and time-consuming and the solution proposed by the applicant is to automate the fault-finding process. It does this by sending data, for example operating parameters, from the medical device to a server which searches a database containing historic data for the device. The server then uses the data from the medical device and the historic data to search a database of solutions to problems associated with the medical device and finally transmits potential solution(s) to a user. The user can then download the solution in the form of a program to the medical device. The hearing officer applied the Aerotel test, found the invention to be excluded as a computer program and a method for doing business and refused the application.