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Information Tribunal
Appeal Number: EA/2006/0059
Freedom of Information Act 2000
(FOIA)
Determined upon the Papers
25th April 2007
Decision Promulgated
5th June
2007
BEFORE
INFORMATION TRIBUNAL DEPUTY
CHAIRMAN
Fiona Henderson And
LAY MEMBERS
Michael Hake
And
David Sivers Between
Mr Luc James Meunier |
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Appellant |
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And
Information Commissioner And National Savings and Investments |
Respondent |
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Additional Party |
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Appeal Number: EA/2006/0059 |
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The Tribunal amends the Decision
Notice (FS50101920) dated 25th July 2006
to the following extent by substituting the paragraphs set out below for those in the original Decision Notice: 5.1 The complainant
requested:
□ all
information about the declared Premium Bond Winners for
November and December 2004 and January 2005, □ if that was
too much, information of winners of £5,000 up to
£1,000,000 for the same period, □ he
indicated that he would accept copies of bank statements.
5.2 The Tribunal is satisfied
that the information requested insofar as it
identifies a Premium Bond winner or holder falls within the description specified under Regulation 30 of The Premium Savings Bond Regulations 1972, SI 1972 No 765 (“the 1972 Regulations”) and is therefore exempt from disclosure by virtue of section 44 of the Act. As section 44 is an absolute exemption it is not subject to the public interest test under section 2 FOIA. 5.3 The remainder of the
information requested is so voluminous that the public authority is entitled to rely upon section 12 FOIA in that they estimate that the costs of complying with the request would exceed the Appropriate Limit as provided for under The Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004, SI 2004 No. 3244. |
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Appeal Number: EA/2006/0059
5.4 The Tribunal is further satisfied that the
public authority did not comply
with section 17(1)(b) and (c) FOIA in that the refusal notice: □ Failed to
specify which exemptions related to which parts of the
information requested, □ Failed to
state why the exemption applied to specific parts of
the
information. In that although the refusal
notice relied upon section 40 FOIA, the
refusal notice failed to specify that section 44 FOIA (reliant upon Regulation 30 of the 1972 Regulations) was also relied upon and □ The refusal
notice did not comply with section 17(5) FOIA in that
it did not state that section 12 FOIA was relied upon in relation to the remainder of the information. 5.5 Additionally the Tribunal upholds the
Commissioner’s decision that the
public authority has not dealt with the Complainant’s request in accordance with section 10(1) - in that it exceeded the statutory time limit for responding to a request made under section 1(1). 5.6 The Tribunal also
considers that in light of the lack of clarity in the
original request, and the amount of information potentially covered by the request that the public authority ought to have sought clarification from the Applicant and assisted him to focus his request tightly before purporting to answer the request pursuant to their duty under section 16 FOIA. 6. Action Required
6.1 In light of the finding that
the information is either exempt from disclosure under section 44 or that the public authority is entitled to rely upon section 12 FOIA no further action is required. |
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Appeal Number: EA/2006/0059
Reasons for Decision
The request for information
1.
This is an appeal by the Appellant (Mr Meunier) to the
Information
Tribunal under section 57 of the Freedom of Information Act 2000 (FOIA). 2. Mr
Meunier has been engaged in correspondence with National
Savings and Investment (NS&I) about Premium Bonds since 1994. Having purchased bonds in the 1960s he now believes that the system is a fraud on the public and that no random draw is held each month. He is further convinced that no (or only token) prizes are paid out each month and that such lists of “winning numbers” as are published are a fiction. In consequence he does not believe that there are any high value prize winners. 3. Mr
Meunier has exhausted various other legal avenues in an
attempt to demonstrate that the scheme is fraudulent including an investigation by the Independent Adjudicator for National Savings and Investments who rejected Mr Meunier’s claims on 10th February 2005. 4.
Following the introduction of the Freedom of Information Act
in
January 2005, Mr Meunier wrote to the Director of Savings on 12th January 2005 in the context of the investigation by the Independent Adjudicator referring specifically to exercising his “freedom of information” and asking for information relating to the Independent Adjudicator and adding: “I will also insist to have
all information about the last 3 months of well over 3 millions Premium Bond winners and well over £200 million of prizes published”. |
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Appeal Number: EA/2006/0059
5. The
Tribunal has not been provided with a copy of the reply to that
letter dated 18th January 2005, which apparently enclosed a complaint leaflet but not the information that had been requested. The additional information requested relating to the Independent Adjudicator, which was outlined in the letter of 12th January 2005, has not been pursued before the Commissioner or in this appeal and is therefore not considered further in this decision. 6. Mr
Meunier wrote again to the Customer Services Team Manager
of NS&I, on 22nd January 2005 in a letter headed: “Freedom of Information Act January 2005 Complete Premium Bonds winners informations” This was in response to the letter of 18th January 2005 and amplified his request of 12th January 2005 relating to Premium Bonds in the following terms: “all informations about the
last three months of declared Premium
Bond Winners are important for my next move, if this is too much to ask, I may accept informations of winners of £5,000 up to £1,000,000 for November and December 2004 and January 2005, to make it even easier I will accept copies of Bank statements”. 7.
NS&I purported to answer this request by a letter dated
3rd
February 2005 in which they stated that the lists of winning numbers were published and gave details of where they could be found adding that they could not give: “details of the names of all
prize winners. One of the main features of the Premium Bond Scheme is that we do not disclose the details of prize winners names and addresses” This letter did not refer to FOIA at all and it is not clear that the authors had addressed their minds to the duties, obligations and exemptions set out in the Act. Not only did the letter fail to quote which sections of FOIA were relied upon in support of the exemptions being relied upon, neither did it provide any details of any internal appeal or review available or the route of appeal to the |
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Appeal Number: EA/2006/0059
Information Commissioner. The
letter also did not cover the full
extent of the information making no mention of the request for copies of bank statements. The Complaint to the Information
Commissioner
8. Mr Meunier
complained to the Information Commissioner’s Office
on 23rd May 2005 and he was then advised by them on 17th and 29th June 2005 to exhaust the Authority’s internal complaints procedure before a complaint to the Commissioner could be considered. 9. Mr Meunier replied in a letter to the
Commissioner received by them
on 15th July 2005 in which he explained that he would pursue the internal complaints procedure, and stressed that his interest was: “the financial informations where money has changed hands to over one million Premium Bonds winners is very important to me to continue my campaign”. 10. Mr Meunier then applied to NS&I for the
internal review on 11th July
2005. This was set out in the following terms: “to receive informations about
declared large sum of money, of
about £70 million being paid to well over one million Premium Bonds winners for each of the months of November, December 2004 and January 2005. The only informations I needed are informations which shows that money has actually changed hands during such transaction i.e. bank statements...” 11. This was not
responded to until 23 February 2006. During the intervening period Mr. Muernier continued to correspond with the ICO. In response to a letter from the Information Commissioner dated 19th December 2005 indicating that the case had yet to be allocated, Mr Meunier replied by letter dated 21st December 2005 stating: |
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Appeal Number: EA/2006/0059
“You have the time to write to
me, but no time to write a simple
letter to NS&I asking for information about the vast amount of monies of almost £70m declared payments to Premium Bond winners for each of the months of November & December 2004 and January 2005. As I only need copies of Bank
Statements to prove that monies
partly from interest of my investments has actually changed hands. ..” 12. Mr Meunier made a fresh
request for information on 9th January
2006 to NS&I for information relating to £50 and £100 winners in November, December 2005 and January 2006 and payments to winners with prefixes of 100-101-102 including when they were issued. This fresh request is separate from the request which is the subject of this appeal, consequently it is not dealt with in this decision. 13. On 18th January 2006 Mr Ebbitt
wrote on behalf of the Information
Commissioner to Mr Meunier indicating that the complaint was being raised with NS&I and seeking to clarify the terms of the request: “I understand the information
you requested to consist of the bank
statements of the accounts to which payments were made from the Premium Bond prize draw … (for November/December 2004 and January 2005).” 14. He wrote on the same day
to Mrs Angela Bascombe-McCarthy of
NS&I, stating that Mr Meunier “specifically requests proof in the form of bank statements showing that the prizes have been paid” and asking: □ For copies
of any responses sent to Mr Meunier in relation to his
FOIA request, □ For
clarification of whether NS&I held the information
requested, |
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Appeal Number: EA/2006/0059
□ If the information was held, for confirmation that it
has either been
disclosed or a valid refusal
notice issued…
Mr Ebbitt added that “I realise that it is unlikely you hold the information requested” and indicated that he was primarily interested in the procedural issues surrounding Mr Meunier’s complaint. 15. Mr Ebbitt spoke to Mr Meunier by telephone
on 9th February 2006 in
which Mr Ebbitt indicated that: □ He
considered it unlikely that NS&I held the bank statements
of
Premium Bond prize winners, □ He would
nevertheless see if any other information is held which
might prove that the prizes had been paid out. 16. Following chasing letters
from the Commissioner’s office and a
telephone call, the Commissioner received a response on 1st March. This included a letter dated 23rd February 2006 to Mr Meunier providing NS&I’s response to Mr Meunier’s request for an internal review dated 11th July 2005. This letter provided the following information: □ The
information is held by NS&I but is exempt from disclosure
under section 40 FOIA, □ The winning
bond numbers of prizes of £5,000-£1,000,000 for
November - December 2004 and January 2005. □ An
explanation of how ERNIE (the Electronic Random Number
Indicator Equipment) works. 17. In letters to NS&I dated
3rd of March (copied to the Commissioner)
Mr Meunier indicated that he was not satisfied with this information in particular because it contained “no information of payments made to these so called winners, which is the information I requested”. 18. NS&I wrote to the Commissioner in a
note received 7th March 2006 indicating that in response to Mr Meunier’s letters of 3rd March 2006 |
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Appeal Number: EA/2006/0059
they had now classed this as a
vexatious request and would not be
responding. 19. Mr Ebbitt
wrote to Mr Meunier on 27th March 2006 indicating that
he
did not propose to issue a Decision Notice, and that the response of 22nd February (by which the Tribunal takes him to mean the letter dated 23rd February) adequately responded to the request in that it specified that the information requested was exempt by virtue of section 40 of the Act. Mr Ebbitt further explained that: “A bank statement or any other information which would identify a winner is likely to constitute personal data, as information of this description would identify a living individual and tell you something of significance about that individual.” 20. He
further added that NS&I had stated that any further requests
for
the same or similar information would be considered to be vexatious and that the Commissioner would be likely to find in favour of the NS&I in relation to this matter as in their view “such requests would serve no serious purpose or value. This view is based on the fact that the information is evidently exempt from disclosure and that the NS&I have provided as much information as possible in relation to this subject matter…” 21. Mr
Meunier asked the Commissioner to issue a decision notice by
letter dated 4th April 2006. He explained inter alia: “my only request was informations of bank statements to Premium Bonds Winners which will only shows that such transaction did actually takes place and does not contravene any data protection Act.. Bank statements will not
disclosed whether the bonds winners was
in fact premium bond holders…” 22. Mr Ebbitt
wrote to Mrs Bascombe-McCarthy of NS&I again on 3rd May indicating that a Decision Notice would be issued but that: |
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Appeal Number: EA/2006/0059
“I do not intend to change the
outcome of my original
investigation… In order to evidence my
decision, I would appreciate it if you could
provide a copy of an NS&I bank statement. I understand that this should show that payments are made to the winners of premium bond winners by cheque and presumably include a reference for that cheque. Therefore this should reflect the information published proactively by NS&I about winning bonds each month…” 23. In their response dated
12th May 2006 NS&I provided:
□ The Prize
fund calculation for January 2006,
□ Part of
their bank statements for December 2005 and January
2006 □ A
notification of the amount of prize money to be debited from
NS&I’s account, □ Part of the
reconciliation of warrants paid for December 2005
and □ A redacted
warrant to an individual prize winner to exclude
personal data, Along with an explanation of the
banking evidence which can be
summarised as follows: □ NS&I
hold a Premium Bond account with the Bank of England,
into which the Treasury pays the prize fund amount each month. □ The prize
fund is calculated upon one month’s interest on each
eligible bond. □ The number
of prizes is determined by the amount available.
□ The prize
payments are made from the NS&I Premium Bond
Account. □ The £1
million and £100,000 prizes are issued by CHAPS. All
other prizes are paid by warrant. £5,000+ prizes also require a claim form to be filled in. □ The winners
pay the warrant into their own bank account to claim the prize, hence a prize awarded in one month may be claimed in a later month. |
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Appeal Number: EA/2006/0059
□ The
warrants paid in a single month appear as a single bulk
payment figure on the NS&I bank statement. □ The bulk
figure is supported by an electronic file, enabling each
paid warrant to be reconciled. □ NS&I
also keep copies of the individual warrants that have been
paid which could be cross matched. In this letter for the first time
NS&I also relied upon its obligation of
secrecy as per regulation 30 of the Premium Savings Bond Regulations 1972 (“the 1972 Regulations”). 24. Mr Meunier was not
provided with this information at this stage,
however, he did raise the point in his letter to the Commissioner dated 3rd June 2006 that: “Bank statements will not
provide informations about the winners
which will breach any Data Protection Act”. 25. The Decision Notice (Reference Number
FS50101920) dated 25th
July 2006 found as follows: □ The
complainant requested the amounts paid to individual bond
winners over a specific period of time. □ The
information requested fell within regulation 30 of the 1972
Regulations and was therefore exempt from disclosure by section 44 FOIA . □ NS&I
had not dealt with the request in accordance with section
10(1) in that it exceeded the statutory time limit for responding to a request made under section 1(1). □ Since the
information was exempt from disclosure and the public
authority has now responded under the Act and issued a valid refusal notice, no further action was required. The Appeal to the Tribunal
26. The Appellant’s appeal to
the Tribunal dated 14th August 2006 disputed the Decision Notice on the following grounds: |
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Appeal Number: EA/2006/0059
a) The ICO had failed to
investigate the complaint properly
(because the DPA did not apply in relation to the information sought) b) The bank statements
would not provide the names and
addresses of Premium Bond Winners and thus contravene the DPA c) The 1972 Regulations did
not apply because no law authorised
the Treasury to raise funds fraudulently, 27. The
Commissioner opposed the appeal on the grounds that his
decision was correct. NS&I were joined as an additional party pursuant to Rule 7(2) of the Information Tribunal (Enforcement Appeals) Rules 2005 SI 2005 No.14 on 26th September 2006 and also opposed the appeal on the ground that the Decision Notice was correct. 28. In
addition to a reply, NS&I served a letter dated 10th
November
2006 in which they provided a copy of the banking evidence and explanation of the evidence already provided to the Commissioner (paragraph 23 above). 29.
Additionally, by letter dated 16th January 2007, and despite
their contention that the information requested by Mr Meunier was exempt, NS&I provided an explanation of and copies of extracts of bank statements, and supporting documents for the period covered by the request (as well as for the period that was the subject of his second request which is not part of this appeal). Copies of the higher value winning bond numbers and the gender of each winner and date of purchase (information available elsewhere) for the same two periods were also provided in an effort to assist. The winning bond numbers were provided off an internal system and all numbers were recorded in an 11-digit format. |
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Appeal Number: EA/2006/0059
Determination on the Papers
30. With the
consent of all parties the case has been determined upon
the papers. This was set down at the Directions hearing on 29th November 2006 and no parties at that hearing advanced any reasons why an oral hearing was required. Mr Meunier subsequently made reference to an “oral” hearing in correspondence with the Tribunal and the Commissioner and NS&I. He spoke to a Proper Officer on 6th February 2007 expressing concern about carrying heavy papers to the hearing. It was explained to him that the hearing was a paper determination and he did not therefore need to attend. He asked what he should do if there was anything further he needed to submit and was told that he should send it to the Tribunal so that it could be considered. Mr Meunier did not in that conversation ask for the paper determination to be changed to an oral hearing, neither did he submit any further material prior to the Tribunal writing to him on 23rd February 2007. 31. The
Tribunal wrote to all parties on 23rd February 2007 to
ensure
that all parties understood the procedures and consequences of a paper determination. A direction was issued that if any party did not wish the hearing to be determined upon the papers they would need to write to the Tribunal explaining why they wanted to attend the hearing and how this would help the Tribunal to decide the Appeal. 32. Mr
Meunier made no such application, he wrote in response to the
letter of the 23rd February 2007 explaining that he was in poor health and making further comments upon the evidence in the case. 33. The
Tribunal is therefore satisfied that all parties were content for the case to proceed to a paper determination. The substantive paper determination commenced and was later adjourned on 8th March 2007. Additional representations and evidence were sought |
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Appeal Number: EA/2006/0059
pursuant to further directions
dated 13th March 2007. The additional
evidence and submissions related to (inter alia): a) Whether NS&I held a
complete copy of their bank
statements showing Premium Bond payments and reconciliation sheets for warrants presented for November 2004, December 2004, and January 2005 and a copy of each warrant (redacted) for those dates. b) Whether (in the event
that the Tribunal found that the
information itemised in Paragraph 33(a) above was disclosable under the Act) they relied upon section 12 FOIA, and if so to provide an estimate of the costs already incurred and the future costs involved in accordance with The Freedom of Information and Data Protection [Appropriate Limit and Fees] Regulations 2004 SI 2004 No. 3244. c) Clarification of the
reason why a recent list of winning
bonds appeared to consist of exclusively 11 digit numbers. 34. Upon
receipt of further material from all parties pursuant to the
directions of 13th March 2007 the Tribunal reconvened to consider and determine the case on the papers on 25th April 2007. The Issues for the Tribunal to decide
35. Upon
consideration of the Grounds of Appeal, the replies and the
submissions pursuant to the adjourned hearing, the Tribunal is satisfied that the issues that it is required to determine are: a) Whether the Information
Commissioner had failed to investigate
the complaint properly, b) Whether all the
information requested was exempt pursuant to section 44 FOIA in reliance upon regulation 30 of the 1972 Regulations, |
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Appeal Number: EA/2006/0059
c) If not all the
information requested was exempt whether it had
now been disclosed to Mr Meunier, d) If not all the
disclosable information had been provided, whether
section 12 FOIA applied to relieve NS&I of the obligation to disclose the information requested. In light of its findings in
relation to section 44 FOIA the Tribunal has
not found it necessary to consider the applicability of section 40 FOIA and the DPA which it considers would have covered the same material exempted by section 44 FOIA. 36. The
Tribunal has received evidence from NS&I that ERNIE
was
reconfigured in 2005 to enable 11 digit numbers to be drawn thus increasing the available pool of Bond Numbers available for sale (see para 67 below). Mr Meunier also submitted in his letter of 19th April 2007 that “ ERNIE should have always been left as it was and discarded when it reaches the end of its life” rather than reconfigured. On the evidence before it, the Tribunal is satisfied that the machine was so reconfigured in 2005, consequently it does not consider that the propriety or otherwise of this course of action is an issue that it is required to decide within the terms of this appeal. The Powers of the Tribunal
37. The
Tribunal’s powers in relation to appeals under section 57 FOIA
are set out in section 58 of FOIA, as follows: (1) If on an appeal under
section 57 the Tribunal considers- (a) that the notice against which the appeal is brought is not in accordance with the law, or |
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Appeal Number: EA/2006/0059
(b) to the extent that the
notice involved an exercise of
discretion by the Commissioner, that he ought to have exercised his discretion differently, the Tribunal shall allow the
appeal or substitute such
other notice as could have been served by the Commissioner; and in any other case the Tribunal shall dismiss the appeal. (2) On such an appeal, the
Tribunal may review any finding
of fact on which the notice in question was based. 38. The
question of whether the Commissioner investigated the
complaint adequately is a question of fact. Whether the exemption in section 44 FOIA or the provisions of section 12 FOIA apply to the disputed information is a question of law based upon the analysis of the facts. The Tribunal may substitute its own view for that of the Commissioner on this issue if it considers that the Commissioner’s conclusion was wrong. This is not a case where the Commissioner was required to exercise his discretion. Neither section 44 or section 12 FOIA require consideration of the public interest test. 39. Mr
Meunier objects to the reliance by NS&I on the 1972 Regulations. His contention is that the Regulations that were in place in 1956 when Premium Bonds were first introduced should continue to be binding and that the Tribunal ought to ignore any subsequent amendments to the Regulations. The Tribunal rejects this contention and is satisfied that the law that was in place upon the date when the request was considered is the law that should be applied in considering whether section 44 FOIA applies. |
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Appeal Number: EA/2006/0059
Whether the ICO had failed to investigate the complaint
properly,
40. Mr
Meunier argued in this ground of appeal that the Commissioner
had failed to investigate the complaint properly because the DPA did not apply to the information he was requesting. Both the Commissioner and NS&I argue that this ground is therefore misconceived and need not trouble the Tribunal, because no finding was made in the Decision Notice relating to the DPA. 41. The
Tribunal considers it inappropriate to tie the complaint (namely
that there was no proper investigation) to the DPA when Mr Meunier is a litigant in person who may well not understand the distinction between the DPA (relied upon in the refusal notice and the Commissioner’s letter of 27th March) and regulation 30 of the 1972 Regulations)/section 44 FOIA exemption both of which relate to the prohibition on disclosing personal details. 42. The
Tribunal is satisfied that Mr Meunier’s reference to the DPA in
this context is an attempt to challenge the finding that none of the information could be disclosed because to do so would have revealed personal details. 43. In
dispute between the parties is what exactly was encompassed within Mr Meunier’s original request. The correspondence relating to the initial request has been set out in some detail (from paragraphs 4-25 above) as it is clear to the Tribunal that there has never been clarity as to what exactly Mr Meunier has been requesting. The Commissioner and NS&I suggest in their submissions that there is a purported change to Mr Meunier’s request. They suggest that the request mutated after the notice of appeal was lodged to beyond that which was originally requested and was information that would not have been encompassed in the original decision; namely information of “payments made to |
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Appeal Number: EA/2006/0059
Premium Bond winners of higher
prizes not their names and
addresses”. 44. The
Tribunal does not agree that there has been a change to the
ambit of the information requested. The original request on 12th January 2005 for “all information” was ignored and the request that has been taken as the starting point by the Commissioner and NS&I is the “clarified” request of 22nd January 2005. This request is potentially very wide ranging and unclear: “all informations about the
last three months of declared Premium
Bond Winners are important for my next move, if this is too much to ask, I may accept informations of winners of £5,000 up to £1,000,000 for November and December 2004 and January 2005, to make it even easier I will accept copies of Bank statements”. 45. At no
stage did NS&I ask precisely what “information” was required
or what was meant by “copies of Bank statements”. Information could include: the winner’s name and address, the date and place of purchase of the number, it could have been a request for information linking the bond number to a specific winner, it could also have included the date that the prize was claimed, where and when it was paid out and how many prizes each individual winner had won in that draw. It may have included a link to previous draws (e.g. how many times a bond winner that won in November 2005 had won before). Equally bank statements could have been bank statements belonging to winners or the bank statements belonging to NS&I and copies of the claim forms, warrants and reconciliation sheets supporting the payment claims. 46. This list
is not meant to be exhaustive but illustrative. The Tribunal accepts that much of this information would be exempt under FOIA: some of this information would be available from other sources, and some would be likely to fall within the DPA exemption and regulation 30. However, the Tribunal is satisfied that the request |
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Appeal Number: EA/2006/0059
was sufficiently unclear and
potentially wide ranging that NS&I
would have been unable to fulfil their duty under section 1(1) FOIA to inform Mr Meunier that they held the information or to provide it to him without a clearer definition of what he was asking for. Whilst section 1 (3) FOIA is indicative that circumstances can arise where a public authority may reasonably require further information before complying with section 1(1) it does not detail the circumstances where it would be reasonable to seek clarification. However, the Tribunal is satisfied that this is a case where NS&I ought not to have used their prior dealings with Mr Meunier as a basis upon which to define the request, but should have specifically asked him to clarify the parameters of his request. 47. Additionally, NS&I
were under a duty to provide advice and
assistance pursuant to section 16 FOIA. Section 16(1) FOIA provides: “It shall be the duty of a
public authority to provide advice and
assistance, so far as it would be reasonable to expect the authority to do so, to persons who propose to make or have made requests for information to it”. When faced with an unclear
request rather than place their own
definition upon the information being requested, it would be of assistance to the applicant if they were advised that the request was unclear and this was the way that the public authority proposed to define the request thus enabling the applicant to clear up any confusion and if necessary refine his request. This is integral to the responsibilities of public authorities under FOIA. The Lord Chancellor’s Code of Practice on the Discharge of Public Authorities’ Functions under Part I of the Freedom of Information Act 2000 states: “9 Where the applicant does
not describe the information sought in a way which would enable the public authority to identify or locate it, or the request is ambiguous, the authority should, as far as |
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Appeal Number: EA/2006/0059
practicable, provide
assistance to the applicant to enable him or her
to describe more clearly the information requested. … It is important that the applicant is contacted as soon as possible … where more information is needed to clarify what is sought. 10 Appropriate assistance in
this instance might include:
• providing an
outline of the different kinds of information
which might meet the terms of the request; • providing
access to detailed catalogues and indexes, where
these are available, to help the applicant ascertain the nature and extent of information held by the authority; • providing a
general response to the request setting out the
options for further information which could be provided on request; This list is not exhaustive,
and public authorities should be
flexible in offering advice and assistance most appropriate to the circumstances of the applicant.” 48. Had
NS&I sought to clarify the request either as envisaged
under
section 1(3) or section 16 FOIA, Mr Meunier would have been able to define more clearly the terms of his request. Mr Meunier has from time to time tried to do this in the absence of any advice and assistance (see his letters of 11th and 15th July and 21st December 2005 paragraphs 9-11 above). He stresses that what he wants is information that shows that “money has changed hands” i.e. bank statements. The Tribunal is satisfied that this information was covered by his original request and that 7 months before the NS&I issued their refusal notice pursuant to his application for a review that they were aware that Mr Meunier wanted evidence of payments i.e. money changing hands. 49. The
Commissioner makes the point that the question for the Tribunal to address is whether the public authority acted lawfully in |
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Appeal Number: EA/2006/0059
the way in which it dealt with
the request at the time that the
request was made (DTI v IC EA/2006/0007). That case dealt specifically with the time when the public interest test should be considered, and does not specifically deal with a situation where a request is said to have been refined through correspondence. However, the Tribunal is satisfied that the application for “all information” and the clarification that “bank statements” would be acceptable was apparent from the original request but not considered by NS&I until specifically told to by the Commissioner after they had refused the original decision and upheld that refusal on review, and no attempt made to address it until after the Appeal had been lodged. 50. The
Tribunal finds it surprising that the Commissioner made no
reference to section 16 FOIA in his decision notice in light of the lack of clarity in the original request and the consequential difficulty in defining the information that was sought and held. 51. From the
non-exhaustive list given above (paragraph 45 above) it is clear that the Commissioner found that all the information was exempt when he had not considered all the information that might be held and that might be covered under the request. The Commissioner sought to define the request as “the bank statements of the accounts to which payments were made” (letter to Mr Meunier dated 18th January 2006). The Commissioner then (in apparent contradiction) in a letter of the same date to NS&I summarised the request as “proof in the form of bank statements showing that the prizes have been paid”. The Tribunal considers that both sets of information would be included in Mr Meunier’s original request (despite it being highly improbable that NS&I did hold the bank statements belonging to winners). Despite having sought to define the request as the bank statements of winners, he never asked NS&I whether that information was held or asked for copies of it. The Commissioner’s decision summarised the |
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Appeal Number: EA/2006/0059
substance of the request as
“the amounts paid to individual bond
winners over a specific period of time” when this was not the entirety of the request. 52. The
Tribunal considers that this shifting definition of what the
request encompassed is an indication that the investigation was incomplete when the Decision Notice was issued. 53. The
response from NS&I to Mr Meunier dated 23rd January
2006
and copied to the Commissioner indicated that they did hold “the information”. Again it is not clear what that information was. Despite this being contrary to the Commissioner’s expectations, he did not follow up this assertion, or ask them to specify what information they held. The Tribunal is therefore satisfied that the Commissioner was not in a position to conclude what information was held, whether any could be disclosed in redacted form and therefore whether it was entirely covered by the exemptions relied upon at the time of his preliminary decision or the decision notice. 54. It was Mr
Meunier who pointed out to the Commissioner that the
information that was provided contained “no information of payments made to these so called winners, which is the information I requested”. NS&I take this as an indication that Mr Meunier wanted the names of the winners, however, the Tribunal is satisfied that whilst Mr Meunier may well have wanted the names, he also wanted evidence of the payments. 55. In
concluding that all the information was exempt in his original finding, it is clear that the Commissioner has accepted a bare assertion that the provision of the information would contravene the DPA without having been provided with a sample of information. His assertion on 27th March 2006 that the NS&I had adequately responded to the request would appear to be flawed in light of his conclusion that: |
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Appeal Number: EA/2006/0059
“A bank statement or any other
information which would identify
a winner is likely to constitute personal data, as information of this description would identify a living individual and tell you something of significance about that individual…”. He does not consider whether the bank statement showing payments out, would in fact identify a winner and whether they could be redacted so as to show prizes being paid out, but not identifying the individuals concerned. 56. The
Commissioner also told Mr Meunier (by letter dated
27th
March) that future requests were likely to be upheld as vexatious, based on the “fact that the information is evidently exempt from disclosure and that the NS&I have provided as much information as possible in relation to this subject matter.” This is not something upon which the Tribunal feels that the Commissioner was in a position to comment or conclude at that stage, since he had not clarified what the information was that was sought or held, in what way it actually (rather than theoretically) contravened the DPA and by not having requested at this stage any banking information he had accepted a bare assertion from the NS&I with no supporting evidence that the exemptions were engaged. 57. The
Tribunal wishes to comment at this stage that in light of Mr Ebbitt’s assurance to Mr Meunier on 9th February 2006 that he would investigate whether NS&I held the bank statements he appeared to be seeking, the original proposal to close the complaint without issuing a Decision Notice was premature since no banking evidence had ever been sought. Equally the Tribunal considers that it was inappropriate for Mr Ebbitt to indicate in his letter of 3rd May 2006 that he had already made his mind up and did not intend to change his decision, despite the fact that evidence was now sought that he had never had an opportunity to consider in coming to that original decision. |
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Appeal Number: EA/2006/0059
58. The Commissioner wrote to
Mrs Bascombe-McCarthy of NS&I
again on 3rd May asking for “a copy of an NS&I bank statement to show that payments are made to the winners of premium bond winners by cheque and presumably include a reference for that cheque. Therefore this should reflect the information published proactively by NS&I about winning bonds each month.” The terms of this request for
information do not appear to envisage
personally identifying information being provided. Whilst the Tribunal deals below (para 60 et seq) with the issue of whether the information was in fact exempt under section 44; the banking evidence which was supplied at this stage (which has subsequently been disclosed to Mr Meunier) did not identify any individuals or had been redacted to prevent such identification. 59. The Tribunal also finds
it surprising that the Commissioner did not
itemise the failure of the refusal notice to comply with section 17 FOIA. Whilst it is accepted that the refusal notice (the letter of 23rd February 2007) specified that section 40 FOIA was relied upon in that individuals would be identified, the Commissioner has made no attempt to link that to the actual banking evidence in front of him, and the fact that the identifying data could be redacted. 60. By the time of the
Decision Notice, NS&I were relying upon section
44 FOIA in conjunction with regulation 30 as an exemption in support of their decision to withhold the information. This was the exemption that the Commissioner chose to rely upon in his decision notice, yet in breach of section 17(1)(b) and (c) FOIA the refusal notice: □ Failed to
specify that section 44 FOIA related to certain parts of
the information requested, □ Failed to
state why the exemption applied to specific parts of
the
information. 61. Section 17 FOIA
provides: |
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Appeal Number: EA/2006/0059
(1) A public authority which,
in elation to any request for information, is
to any extent relying on a claim… that information is exempt information must, within the time for complying with section 1(1), give the applicant a notice which – a) states that
fact,
b) specifies the
exemption in question, and
c) states (if that
would not otherwise be apparent)
why the exemption applies. …. (5) A public authority which,
in relation to any request for
information, is relying on a claim that section 12 .. applies must, within the time for complying with section 1(1) give the applicant a notice stating that fact. 62. This
Tribunal (differently constituted) established in Bowbrick
v
Information Commissioner EA/2005/006 that the Information Commissioner does not ordinarily have a duty to “look” for exemptions that might apply. This Tribunal finds no reason to dissent from that proposition and as such does not criticize the Commissioner for his failure to consider whether section 12 FOIA was engaged (and consequently whether section 17(5) FOIA had been complied with). However, in failing to consider what information was encompassed within the request, the Commissioner did not consider fully whether section 1(1) FOIA had in fact been complied with when from the pagination of the specimen provided, and the number of prize winners (and hence warrants) which ran into the millions, it should have been obvious that the amount of the potential information available might prove an issue. 63. The
Tribunal is therefore satisfied that the Commissioner’s
investigation of the complaint was incomplete. Whether all the information
requested was exempt pursuant to section 44 FOIA in reliance upon regulation 30 of the 1972 Regulations |
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64.
Section 44 FOIA provides as follows:
(1) Information is exempt
information if its
disclosure (otherwise than under this Act) by the public authority holding it – (a) is
prohibited by or under any
enactment, (b) is
incompatible with any
Community obligation or (c)
would constitute or be
punishable as a contempt of court…. Under section 2(3)(h) FOIA this
is designated as an absolute
exemption, so no public interest test applies. 65. Regulation 30 of the 1972 Regulations
provides as follows:
(1) A person employed in
connection with
business arising under these Regulations shall not disclose to any person…the name of the purchaser or holder of any bond, the number of bonds purchased or held by any person, or the amount paid to any person in respect of a bond (2) [(1) above] shall not
prevent the disclosure
by a person authorised for the purpose by the Director of Savings of information to any person in connection with an offence committed with reference to any bond or for the purpose of ascertaining whether or not an offence has been committed...” 66. Whilst
the Tribunal has considered all Mr Meunier’s representations that the Premium Bond Draw is a fraud, and that ERNIE does not |
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Appeal Number: EA/2006/0059
have the technical capability to
draw numbers of different lengths at
random the Tribunal is satisfied that the authenticity of the draw is only an issue in relation to the applicability or otherwise of regulation 30(2) of the 1972 Regulations. 67. The
Tribunal has had sight of the Independent Adjudicator’s report
and is satisfied from that that a draw takes place and winners are selected. The Tribunal takes into consideration the auditing and regulatory safeguards that are in place and the evidence that it has seen in relation to the procedures adopted for the draw. From the banking evidence that it has seen the Tribunal is satisfied that payments are made to those identified as winners. In addition the Tribunal is satisfied by the explanation provided in the witness statement of Alcindo Ifill that ERNIE was reconfigured in 2005 to enable 11 digit numbers to be drawn at random and e.g. 8 digit numbers are selected in an 11 digit format with “000” at the beginning to allow all issued bonds to have an equal chance of selection. Consequently the Tribunal is satisfied that the information held by NS&I and encompassed in Mr Meunier’s request is genuine and that there is no evidence that it has seen that satisfies it that the Premium Bond scheme is a fraud, or that section 30(2) therefore applies. 68. The
Tribunal would indicate at this stage that whilst regulation
30(2)
refers to “any person” the above paragraph should not be taken as authority that the Tribunal finds that in the event that there were some evidence of a fraud that section 30(2) should be read as entitling disclosure to a crusading member of the public under the FOIA provisions rather than enabling disclosure to be given to the law enforcement authorities. 69. The
information that remains withheld by way of redaction (e.g.
the specimen warrant) includes the name of the winner and other identifying information (e.g. the bank account number). Whilst |
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Appeal Number: EA/2006/0059
regulation 30 does not
specifically refer to the bank account number
of the bond winner, the Tribunal is satisfied that because of the unique character of a bank account number this would directly identify the amount paid to a winner pursuant to a bond and thus contravene regulation 30(1) 70. The
Tribunal is therefore satisfied that NS&I are prohibited by
an
enactment (the 1972 Regulations) from providing any information identifying the winner or holder of a bond and that as such much of the information encompassed within Mr Meunier’s original request was exempt by reason of section 44 FOIA. However, the Tribunal is also satisfied that there was information which was held and which could have been provided without infringing the prohibitions in regulation 30 either in its entirety or through redaction as evidenced by the disclosure that has in fact been made in this case of sample bank statements, reconciliations and redacted warrants. If not all the information
requested was exempt whether it had been disclosed
to Mr Meunier, 71. It
is clear from NS&I’s initial response and subsequent correspondence with Mr Meunier that they interpreted the request through their prior knowledge of Mr Meunier and have made assumptions as to his motivation and likely response in their consideration of the information held. The Tribunal’s concerns that no clarification was sought are set out above (para 46 et seq). The Freedom of Information Act is motive and applicant blind. There is no provision for a public authority to decide whether the application merits a response, or to appease what they consider the motive to be behind the request, instead of answering the request itself. A request should be answered directly and if a public authority feels that providing the information requested will not actually meet the needs of the requestor they are at liberty to supply extra information or to seek clarification under section 16 FOIA however, they are not |
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Appeal Number: EA/2006/0059
entitled to make unilateral value
judgments and fail to comply
because they feel that the applicant will not be content with the answer. 72. The
Tribunal notes that NS&I have recently made attempts to
provide information and explanations to Mr Meunier in an effort to satisfy his request for information (in the face of provocative correspondence from him). Whilst the Tribunal acknowledges the good intentions behind this and notes that such an approach under section 16 FOIA would have been an appropriate starting point, in line with the Code, when the request was originally received, the Tribunal is still concerned that they are preoccupied with the perceived motive of the request and Mr Meunier’s historical dealings with NS&I rather than addressing the actual request. They have provided incomplete “sample” information for the wrong dates, which has necessitated them re-supplying the sample information for the right dates, and repeated explanations of how ERNIE works (despite that information not being part of the request but part of Mr Meunier’s preoccupation with Premium Bonds). 73. The
Commissioner argues on the one hand that the Decision Notice should be upheld and that the information requested was exempt and then argues that “to the extent that the request can be satisfied without contravening regulation of the 1972 Regulations, the Tribunal is invited to find that any relevant information has now been provided.” This does not address the situation that the information provided is incomplete. No-one seeks to suggest that the information that has been provided has been provided in contravention of an exemption. Consequently, if the Tribunal considers that this information was included within the original request, it is bound to find that information was held which was not exempt and that this information was not disclosed pursuant to section 1(1) FOIA. |
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Appeal Number: EA/2006/0059
74. NS&I
in their submissions argue that the information sought by Mr
Meunier “was to enable him to see that winners had received their money and would necessarily therefore have had to include private information as to the individual names, address and or bank account details of winners for the amounts and periods in question”. They further admit that they “interpreted” the request in that way, as did the Commissioner. Additionally they rely upon Mr Meunier’s response to the disclosure that he has had (namely that it is fabricated and forged evidence) in support of this view. 75. The
Tribunal accepts that some of the information that would have
been encompassed in the original request would be exempt under the section 44 exemption relied upon. However, the obligation is for the public authority to consider the whole of the request and all of the information requested and the fact that not all of it can be provided does not exempt them from providing that which they can. Regardless of how dissatisfied Mr Meunier may be by the incompleteness of the information he receives, it is information that they are bound to provide unless another exemption applies, or Mr Meunier indicates that he no longer wishes to have it supplied. 76. NS&I
rely upon the fact that the bank statements do not reveal the identity of winners or provide proof that individual, identifiable winners were paid as a reason that the information was not what Mr Meunier wanted. It is not possible to show that a payment has been made to a winner without an accompanying identification of that winner. However, the Tribunal is satisfied that through redaction of the warrants, NS&I can demonstrate that money has changed hands, and prizes have been paid out to individuals. The Tribunal has not had sight of redacted or complete claim forms from winners of prizes of £5,000 and above, but by the same token, if these are still held it is likely that they would assist in demonstrating that prizes have been claimed. |
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Appeal Number: EA/2006/0059
77. Similarly a unilateral
decision to provide a partial sample or
information relating to a different date to that specified within the request is not provided for within FOIA. If it is hoped that an example would suffice, the requestor would need to consent, if an example is proposed because section 12 FOIA is relied upon this must be specified. If the public authority feels that provision of the information would be expensive for them and insufficient for the purposes of the requestor they are entitled to write under section 16 FOIA stating that this information is available and to clarify that the requestor still wishes to be provided with a copy. 78. The Tribunal is satisfied that information
was requested which could
have been disclosed without breaching the exemption relied upon (section 44 FOIA). As evidenced by the sample already disclosed (para 29 above). The Tribunal is further satisfied that the following information was prima facie disclosable pursuant to the original request and has not been disclosed: □ A complete
copy of the National Savings and Investments bank
statements showing Premium Bond payments for November 2004, December 2004, and January 2005; □ A complete
copy of the reconciliation sheets for warrants
presented in November 2004, December 2004, and January 2005; □ A copy of
each warrant (redacted as per the specimen already
served) for prize winners for November 2004, December 2004, and January 2005; and that it is likely that the
redacted claim forms of winners of prizes
of £5,000 and above for those dates would also fall to be disclosed. Whether section 12 FOIA
applied to relieve NS&I of the obligation to disclose
the information requested. 79. In light of their
assertion in their letter to Mr Meunier dated 16th January 2007 that: |
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Appeal Number: EA/2006/0059
“The full reports cannot
reasonably be provided as they are
hundreds of pages long” National Savings and Investment
were asked to consider (in the
adjournment directions dated 13th March 2007) whether they wished to rely upon section 12 FOIA in the event that the Tribunal found that the information itemised in paragraph 78 above, were held to be disclosable under section 1(1). 80.
The Tribunal (differently constituted) considered in the case
of
Bowbrick v Information Commissioner EA/2005/006 the circumstances where it was appropriate for the Tribunal to consider an exemption which had not been relied upon in the refusal notice or in front of the Information Commissioner. Whilst section 12 FOIA is not an exemption as such (in that it is not listed in section 2 FOIA) it does provide for circumstances where a public authority is not required to fulfil its obligation to provide information under section 1(1) FOIA. 81. In
Bowbrick the Tribunal considered that whilst in
most
circumstances it was not for the Tribunal or the Commissioner to look for exemptions that might apply, if upon realizing that a piece of information had been overlooked and that an exemption applied and this was raised before the Tribunal, the Tribunal was bound to consider whether it applied. The Tribunal is satisfied that in providing a sample of information and informing Mr Meunier in the letter of 16th January that the full information could not reasonably be provided, NS& I were raising at this stage the applicability of section 12 FOIA notwithstanding their contention that the information that it applied to was not covered by Mr Meunier’s original request. 82. In
their further submissions NS&I confirmed that they still hold
the information but that the cost of compliance would exceed the |
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Appeal Number: EA/2006/0059
appropriate limit set out in
section 12 FOIA. Section 12 FOIA
provides: (1) Section 1(1) does not
oblige a public
authority to comply with a request for information if the authority estimates that the cost of complying with the request would exceed the appropriate limit….. (3) In subsection (1) “the
appropriate limit”
means such amount as may be prescribed, and different amounts may be prescribed in relation to different cases….. (5) The Secretary of State may
by regulations
make provision for the purposes of this section as to the costs to be estimated and as to the manner in which they are to be estimated. 83. Regulations have been made to
cover the appropriate limit for local
authorities and detailing the manner in which costs are to be estimated, these are to be found in The Freedom of Information and Data Protection [Appropriate Limit and Fees] Regulations 2004, SI 2004 No. 3244. 3 (2)
In the case of a public authority which is listed in Part I
of
Schedule 1 to the 2000 Act,
the appropriate limit is £600
… 4 (3)
In a case in which this regulation has effect, a
public
authority may, for the purpose
of its estimate, take
account only of the costs it reasonably expects to incur in relation to the request in (a) determining whether
it holds
the information, (b) locating the
information, or a document which may contain the information, |
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Appeal Number: EA/2006/0059
(c) retrieving the
information, or a
document which may contain the information, and (d) extracting the
information from
a document containing it 4 (4)
To the extent to which any of the costs which
a public
authority takes into account
are attributable to the time
which persons undertaking any of the activities mentioned in paragraph (3) on behalf of the authority are expected to spend on those activities, those costs are to be estimated at a rate of £25 per person per hour. 84. NS&I
are an executive agency of the Treasury and a Government
department in their own right. Consequently, as a government department, for the purposes of Part I of schedule I of the FOIA, the appropriate limit is £600. The Tribunal accepts the evidence of Vibhuti Bhatt of NS&I that, if the warrants are extracted for those who won in the relevant months (rather than prizes claimed in the relevant months), the allowable time taken would exceed 50,000 hours. Even if the warrants were restricted to those warrants claimed in the relevant months the time taken would exceed 12,500 hours, which would considerably exceed the appropriate limit. 85. Whilst it
is clear that some of the information (e.g. the bank statements and reconciliation sheets) could be provided within the allowable time, there is no basis in fact or within section 12 FOIA for distinguishing between the types of information available within the pool of information held and requested. NS&I have provided a sample of all types of information available to show how the system works and can therefore now be said to have complied with their section 16 FOIA obligations in that respect. The Tribunal is satisfied that, had NS&I realised that the request encompassed the information set out above, they would have relied upon section 12 FOIA and the Tribunal is further satisfied that the cost of retrieving |
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and extracting the information
requested is substantially beyond the appropriate limit. |
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Fiona Henderson
(Deputy Chairman)
Dated this 5th day of June
2007 |
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