Link to IOC for full Decision notice pdf file: British Telecommunications PLC (Other) [2025] UKICO 312790 (15 April 2025)
The complainant requested information about telephone exchanges. BT provided some information, but not within 20 working days. The complainant argued that BT had breached the EIR. The Commissioner's decision is that the information requested was not environmental and so no obligation under the EIR could have arisen. The Commissioner does not require further steps to be taken.