British
and Irish Legal Information Institute
Freely Available British and Irish Public Legal Information
[Home] [Databases] [World Law] [Multidatabase Search] [Help] [Feedback]
Information Commissioner's Office
You are here: BAILII >> Databases >> Information Commissioner's Office >> Financial Ombudsman Service (Other) [2023] UKICO 247111 (10 November 2023)
URL: http://www.bailii.org/uk/cases/UKICO/2023/247111.html
Cite as: [2023] UKICO 247111
[New search] [Printable PDF version] [Help]
Financial Ombudsman Service
The complainant has requested information from the Financial Ombudsman Service (“the public authority”) regarding processes and rules used for specific complaints or requests. The public authority provided some information in relation to the request, however, it denied holding any further information. The Commissioner’s decision is that on the balance of probabilities, the public authority does not hold any further information in relation to the request and as such, the public authority has complied with its obligations under section 1(1) of FOIA. However, the Commissioner finds that the public authority breached section 10 of FOIA, as it provided information outside of the 20 working day timeframe. The Commissioner does not require the public authority to take any steps as a result of this decision notice.FOI 1(1): Complaint not upheld FOI 10(1): Complaint upheld
Decision notice: 247111