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Information Commissioner's Office
You are here: BAILII >> Databases >> Information Commissioner's Office >> Financial Ombudsman Service (Other) [2023] UKICO 240680 (4 October 2023)
URL: http://www.bailii.org/uk/cases/UKICO/2023/240680.html
Cite as: [2023] UKICO 240680
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Financial Ombudsman Service
The complainant has requested the Financial Ombudsman Service (FOS) to disclose some training materials. FOS refused to disclose the requested information, citing section 43 of FOIA. During the Commissioner’s investigation FOS decided to disclose some information to the complainant. For the remainder, the Commissioner is satisfied that section 43 of FOIA applies. The Commissioner has recorded a breach of section 1 and 10 of FOIA for failing to disclose information to the complainant to which they were entitled, within 20 working days of the receipt of the request. The Commissioner does not require any steps to be taken.FOI 43: Complaint partly upheld FOI 10: Complaint upheld FOI 1: Complaint upheld
Decision notice: 240680