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You are here: BAILII >> Databases >> Information Commissioner's Office >> Transport for Wales Rail Ltd (Other) [2023] UKICO 214116 (6 July 2023)
URL: http://www.bailii.org/uk/cases/UKICO/2023/214116.html
Cite as: [2023] UKICO 214116
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Transport for Wales Rail Ltd
The complainant submitted a request to Transport for Wales Rail Ltd (TfW) for copies of station announcements. The Commissioner’s decision is that TfW was entitled to refuse to comply with the request in accordance with section 12(1) of FOIA. However, the Commissioner finds that TfW did not comply with its obligations under section 16 of FOIA to offer advice and assistance. The Commissioner requires TfW to take the following steps to ensure compliance with the legislation: • Provide the complainant with advice and assistance to help them submit a request falling with the appropriate limit or explain why this is not possible.FOI 12(1): Complaint not upheld FOI 16: Complaint upheld
Decision notice: 214116