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Financial Ombudsman Service (Other) [2022] UKICO 176627 (19 December 2022)
URL: http://www.bailii.org/uk/cases/UKICO/2022/176627.html
Cite as:
[2022] UKICO 176627
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Financial Ombudsman Service
The Commissioner is satisfied that FOS is entitled to rely on section 14(1) to refuse to comply with the complainant’s seven requests because the requests are vexatious. FOS’ refusal breached section 17(5) as it was issued outside the 20 working day requirement in respect of the earlier requests. The Commissioner does not require FOS to take any steps.
FOI 17:
Complaint partly upheld
FOI 12:
Complaint not upheld
Decision notice:
176627