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Financial Ombudsman Service (Other) [2019] UKICO fs50743229 (17 January 2019)
URL: http://www.bailii.org/uk/cases/UKICO/2019/fs50743229.html
Cite as:
[2019] UKICO fs50743229
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Financial Ombudsman Service
The complainant has requested all correspondence, documents, notes of conversations and recording of conversations passed between the Financial Ombudsman Service (FOS) and a bank in relation to a complaint that was raised with the FOS. The FOS refused to disclose the information citing sections 31 and 41 of the FOIA. The Commissioner’s decision is that the FOS is entitled to withhold the requested information under sections 31 and 41 of the FOIA. She therefore does not require any further action to be taken.
FOI 31:
Complaint not upheld
FOI 41:
Complaint not upheld
Decision notice:
fs50743229