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Information Commissioner's Office
You are here: BAILII >> Databases >> Information Commissioner's Office >> Financial Ombudsman Service (Local government) [2018] UKICO fs50692855 (15 January 2018)
URL: http://www.bailii.org/uk/cases/UKICO/2018/fs50692855.html
Cite as: [2018] UKICO fs50692855
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Financial Ombudsman Service
In four requests, the complainant requested particular communications and documents. The Financial Ombudsman Service (FOS) appeared to aggregate the requests, refusing to comply with them as to do so would exceed the appropriate cost/time limit provided at section 12(1) of the FOIA. The Commissioner’s decision is that FOS: is correct to aggregate the requests and was entitled to rely on section 12(1) of the FOIA, and offered the complainant adequate advice and assistance under section 16(1). The Commissioner does not require FOS to take any steps.FOI 12: Complaint not upheld FOI 16: Complaint not upheld
Decision notice: fs50692855