25 April 2017, Local government (Other)
The complainant has requested correspondence between the Financial Ombudsman Service (FOS) and the Financial Conduct Authority (FCA) relating to a complaint from a named individual. The FOS refused to either confirm or deny if the information was held by virtue of section 40 and 36 of the FOIA. The Commissioner’s decision is that the FOS has correctly applied the provision at section 40(5) to neither confirm nor deny if the requested information is held as to do so would be a disclosure of personal data. She requires no steps to be taken.
FOI 40: Not upheld