12 January 2017, Private companies
The complainant has requested information from United Utilities Water Limited (UUWL) on cryptosporidium contamination of water. UUWL initially refused the request under regulation 12(5)(b) and then later 12(4)(c) as it considered it to be formulated in too general a manner. During the Commissioner’s investigation the regulation 12(4)(b) exception was also considered. The Commissioner’s decision is that regulation 12(4)(b) has been correctly applied and that the balance of the public interest favours maintaining the exception. However, she also finds UUWL has not met its obligations under regulation 9(2) in providing sufficient advice and assistance to the complainant.
EIR 12(4)(b): Not upheld EIR 9(2): Upheld