10 November 2016, Other
The complainant made a freedom of information request to the Post Office Ltd for details of the ‘complex issues’ which it said had prevented it from responding to a separate request the complainant had made under the Re-use of Public Sector Information Regulations. The Post Office failed to respond to the request. The Commissioner’s decision is that the Post Office has breached section 10(1) of FOIA by failing to respond to the complainant’s request within 20 working days. However, during the course of the Commissioner’s investigation the Post Office provided a response to the complainant and therefore the Commissioner requires no steps to be taken.
FOI 10: Upheld