12 July 2016, Local government (Other)
The complainant has requested information about how the Financial Ombudsman Service (FOS) has implemented particular recommendations. FOS says it does not hold the requested information. The Commissioner’s decision is that, on the balance of probabilities, FOS does not hold the information the complainant has requested. He does not require FOS to take any steps. This decision notice is currently under appeal to the Tribunal.
FOI 1: Not upheld