15 June 2016, Other
The complainant requested information about incidents of sewage and flooding at a particular address. Thames Water initially withheld the information under regulation 13 of the EIR as it said the information was the personal data of third persons. It subsequently released the information to the complainant. The Commissioner’s decision is that Thames Water has contravened regulation 5(2) because it did not make the requested information available to the complainant within 20 working days. The information has now been released and the Commissioner does not require Thames Water to take any steps.
EIR 5(2): Upheld