25 August 2015, Other
The complainant has made several separate information requests to the Student Loans Company (SLC). These related to customer advisor salary information by skill set and the procedure the SLC follows when receiving FOI requests and its security processes. The complainant feels that the SLC has not responded promptly to his three requests. The Commissioner finds that SLC responded to one of the requests on the 21st working day, and therefore did not meet the requirements of section 10(1) of the Act. However, he has also found that it did meet the requirements of section 10 when handling the other two requests in question. The Commissioner requires no further steps to be taken.
FOI 10: Partly upheld