Information Commissioner's Office

Southern Health NHS Foundation Trust

11 March 2015, Health (NHS)

The complainant made a freedom of information request to the Southern Health NHS Foundation Trust “the Trust” for a copy of the user guide for “RiO” its electronic Patient Record System. The Trust refused the request under the section 43(2) (commercial interests) exemption. The Commissioner’s decision is that section 43(2) was correctly applied and the public interest in maintaining the exemption outweighs the public interest in disclosure. The Commissioner requires no steps to be taken. 

FOI 43: Not upheld