3 September 2014, Local government (Other)
The complainant made a request on 24 February 2014 for an independent assessors review and opinion. The Financial Ombudsman Service (FOS) refused to comply with the request as it considered it to be vexatious under section 14 of the Freedom of Information Act (FOIA). The Commissioner’s decision is that the FOS has correctly applied section 14 FOIA in this case, it was not therefore obliged to comply with the request. The Commissioner requires no steps to be taken.
FOI 14: Not upheld