29 July 2014, Local government (Other)
The complainant has requested a copy of the Financial Ombudsman Service (FOS) Knowledge and Information Toolkit. The Commissioner’s decision is that the FOS has correctly applied section 14(1) of the FOIA. The Commissioner therefore does not require the FOS to take any steps to ensure compliance with the legislation. Information Tribunal appeal EA/2014/0193 dismissed.
FOI 14: Not upheld