19 June 2014, Central government
The complainant has requested a Maintenance Requirements Plan (MRP) in relation to litter clearance on a section of motorway. The Highways Agency responded and provided a link to the MRP but redacted some information on the basis it was commercially sensitive. As this response was sent later than the 20 working day timescale and the refusal notice did not explain the grounds for relying on this exception or that the complainant could make representations, the Commissioner has decided that the Highways Agency breached the requirements of regulations 5(2) and 14(3)(a) and (b) and 14(5) as regards the above points.
EIR 5: Upheld EIR 14: Upheld