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You are here: BAILII >> Databases >> Information Commissioner's Office >> Financial Ombudsman Service (Decision Notice) [2013] UKICO FS50498118 (03 September 2013)
URL: http://www.bailii.org/uk/cases/UKICO/2013/FS50498118.html
Cite as: [2013] UKICO FS50498118
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Financial Ombudsman Service (Decision Notice) [2013] UKICO FS50498118 (03 September 2013)
Summary: The complainant has requested information on behalf of his nephew regarding two complaints he made to the Financial Service Ombudsman (the -FOS-) concerning a High Street Bank (the -Bank-). He wanted a copy of the documentation held by the FOS in relation to its investigation of his complaints. The FOS has provided the complainant with his nephew-s personal data held in relation to this matter under the Data Protection Act 1998 (the -DPA-). That part of the requested information which falls under the FOIA concerns the account Terms and Conditions and this has also been provided to the complainant. The Commissioner-s decision is that the FOS does not hold further information with respect to the requested account Terms and Conditions and that it correctly handled the request in accordance with the FOIA. He does not require any further steps to be taken.
Section of Act/EIR & Finding: FOI 1 - Complaint Not upheld