Summary: The complainant has requested information from the DWP concerning the responsibilities of a recipient of job seekers allowance in relation to Job Centre Plus, the obligations of the DWP in relation to Job Centre Plus programmes of work and specific questions relating to the Pontypool Jobcentre Plus Office. The DWP provided information to the complainant. The complainant was not satisfied with the responses to the majority of his requests as he believed he had not been provided with satisfactory answers to his questions. Further he believed that the DWP had not complied with certain procedural requirements of the FOIA. The Commissioner-™s decision is that the DWP has failed to provide a full response to the request within the statutory time frame of 20 working days. He upholds the complaint in part but requires no further action to be taken as a detailed response has been provided to the complainant.
Section of Act/EIR & Finding: FOI 10 - Complaint Upheld