Summary: The complainant has requested information about British Gas and its Jupiter accounting system; to date he has not received a substantive response. The Information Commissioner-™s decision is that the public authority has failed to provide a response to the request within the statutory time frame of 20 working days. He requires it to comply with the request or issue a valid refusal notice as set out in section 17 of the FOIA.
Section of Act/EIR & Finding: FOI 10 - Complaint Upheld