Summary: The complainant asked Kirby Muxloe Parish Council (-the council-) to provide a copy of its complaints procedure. The council failed to respond to the request. The Commissioner-s decision is that the council breached section 10(1) of the Freedom of Information Act 2000 (-the FOIA-) by failing to respond to the request within 20 working days.
Section of Act/EIR & Finding: FOI 10 - Complaint Upheld