Summary: The complainant has requested information from HM Revenue & Customs (HMRC) relating to responses it sent to subject access requests (SARs) made under the Data Protection Act 1998 (DPA). The Commissioner-™s decision is that HMRC correctly applied section 12(1) of the FOIA to the request. However, he also finds that it breached section 16 by failing to provide advice and assistance and section 17 by failing to communicate to the complainant its reason for refusing the request. The Commissioner does not require HMRC to take any steps with regard to this case.
Section of Act/EIR & Finding: FOI 12 - Complaint Not upheld, FOI 16 - Complaint Upheld, FOI 17 - Complaint Upheld