Summary: The complainant requested information held by Brent Council (-˜the Council-™) regarding the Council-™s Libraries Transformation Project concerning library provision in the London Borough of Brent. The Information Commissioner-™s (-˜the Commissioner-™) decision is that the Council appropriately refused the request on the grounds of the costs of compliance under section 12(1) of the FOIA. However the Commissioner has also decided that the Council failed to provide appropriate advice and assistance to the complainant in order for him to be able to submit a refined or revised request. It therefore breached section 16(1) of the FOIA. In addition the Council breached section 17(5) in issuing a late refusal notice. The Commissioner requires the Council to provide the complainant with advice and assistance in accordance with the section 45 Code of Practice, to enable him to submit a refined his request which may fall within the costs limit.
Section of Act/EIR & Finding: FOI 12 - Complaint Not upheld, FOI 16 - Complaint Upheld, FOI 17 - Complaint Upheld