Summary: The complainant requested some information for correspondence about a sign on a given road. The Department for Transport (the -˜DfT-™) failed to issue any response in 20 working days. The complainant referred the matter to the Information Commissioner (-˜the Commissioner-™). During the course of his investigation, the DfT issued an appropriate response and apologised for the delay that the complainant experienced. The complainant requested a decision notice to record the delays that he experienced. The Commissioner finds that the DfT breached section 10(1) because it failed to comply with section 1(1) of FOIA in 20 working days. He does not require any remedial steps to be taken because an appropriate response has now been issued.
Section of Act/EIR & Finding: FOI 1 - Complaint Upheld, FOI 10 - Complaint Upheld