Summary: The complainant made a request to Aldergate Medical Practice (the -˜Practice-™) for the information it held about its treatment of his mother and his associated complaints. The Practice refused to provide some information and claimed it did not hold other information. The case was referred to the Commissioner. During the course of his investigation, the Practice explained that it was prepared to provide the complainant privately with a copy of most of the relevant recorded information held about his mother through the Commissioner in an effort to informally resolve this case. It also found some further information that it was prepared to disclose under the Act and did so. The complainant contends that further relevant recorded information was held and is missing. The Commissioner has determined that on the balance of probabilities no further relevant recorded information is held by the Practice. However, he has found breaches of section 1(1)(a) and 1(1)(b). He has also found procedural breaches of section 10(1), 17(1), 17(1)(a), 17(1)(b), and 17(7)(b), but he requires no remedial steps to be taken in this case.
Section of Act/EIR & Finding: FOI 1 - Complaint Partly Upheld, FOI 10 - Complaint Upheld, FOI 17 - Complaint Upheld